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Benefits Auditing in Oracle HRMS

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OHUG 2009 - Benefits Auditing

Educación
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Benefits Auditing
[object Object],[object Object],[object Object],[object Object],Bar size 2048 Objectives
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Bar size 2048 Presenters
Bar size 2048 Dunkin’ Brands, Inc.
Bar size 2048 Environment ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Bar size 2048 Initial Challenges New to HRMS Suite of Oracle Applications Implemented “Big Bang” Tightly Integrated Applications Heavily reliant on implementation partners Controls not in place
Bar size 2048 Typical Benefits Process
Bar size 2048 Life Without Auditing ,[object Object],[object Object],Paycheck Discrepancies Denial of Coverage ,[object Object]
Bar size 2048 Audit Categories Adjustments Configurations Life Events Vendors Backfeed Deductions “that’s a lotta fish to fry”
Bar size 2048 Configuration Auditing ,[object Object],[object Object],[object Object],Configurations
Bar size 2048 Life Event Auditing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Life Events
Bar size 2048 Vendor Auditing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Vendors
Bar size 2048 Backfeed Auditing ,[object Object],[object Object],[object Object],[object Object],Backfeed
Bar size 2048 Deduction/Earning Auditing ,[object Object],[object Object],[object Object],Dedu ctio ns
Bar size 2048 Adjustment Auditing ,[object Object],[object Object],[object Object],[object Object],Ad just ments
Bar size 2048 Why a Tool? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Bar size 2048 Solution Developed a custom Benefits Audit Workbench (BAW) tool. ,[object Object],[object Object],[object Object],[object Object]
Bar size 2048 Benefits of Tool ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Bar size 2048 Benefits Audit Workbench ,[object Object],[object Object],[object Object],[object Object]
Bar size 2048 Initial Rules ,[object Object],[object Object],[object Object]
Bar size 2048 FSA Trending Rule ,[object Object],[object Object],[object Object],[object Object],[object Object]
Bar size 2048 Deduction Trending Rule ,[object Object],[object Object],[object Object],[object Object],[object Object]
Bar size 2048 Missing Initial Payment ,[object Object],[object Object],Hired 1/6/2009 Election 1/21/2009 Coverage Start 2/1/2009 30 Day window to elect coverage Life Event Closed 2/6/2009 Deduction Start 2/15/2009 Pay Period 4 Pay Period 5 Deduction payment never taken
Bar size 2048 Demonstration ,[object Object],[object Object],[object Object],[object Object],[object Object]
Bar size 2048 Questions

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Benefits Auditing in Oracle HRMS

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  • 4. Bar size 2048 Dunkin’ Brands, Inc.
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  • 6. Bar size 2048 Initial Challenges New to HRMS Suite of Oracle Applications Implemented “Big Bang” Tightly Integrated Applications Heavily reliant on implementation partners Controls not in place
  • 7. Bar size 2048 Typical Benefits Process
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  • 9. Bar size 2048 Audit Categories Adjustments Configurations Life Events Vendors Backfeed Deductions “that’s a lotta fish to fry”
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  • 25. Bar size 2048 Questions

Notas del editor

  1. Copyright © 2007, SAS Institute Inc. All rights reserved.
  2. Copyright © 2007, SAS Institute Inc. All rights reserved.
  3. Oracle for 16 years HR for 6 years At Dunkin’ Brands for 1 year Mike/Karen not able to join See Mike at the Acquire booth Copyright © 2007, SAS Institute Inc. All rights reserved.
  4. Oracle for 16 years HR for 6 years At Dunkin’ Brands for 1 year Mike/Karen not able to join See Mike at the Acquire booth Copyright © 2007, SAS Institute Inc. All rights reserved.
  5. Copyright © 2007, SAS Institute Inc. All rights reserved.
  6. Prior to Oracle implementation, the HR, Benefits, and Payroll functions were handled through loosely integrated applications. Departments were able to effect changes with little to no impact on other departments. HR, Benefits, and Payroll applications were tightly integrated for this first time. Integration provide many benefits (including streamlining our process), but also required the average user to understand their processes and the impact on down stream processes. Oracle Advanced Benefits provides some great functionality, but also introduces some complexity to the process. Oracle is a built based on functionality, not on usability. This can hide issues from end users. New to supporting Oracle and understanding the potential impact of decisions made during go live. Implemented Big Bang – overwhelmed the user base with new procedures, processes, etc. Engaged consulting/no resources – we were able to implement quickly, but at the cost of loosing a lot of the implementation knowledge No control because no real ownership of the implementation Copyright © 2007, SAS Institute Inc. All rights reserved.
  7. Take a look at a typical benefits process… Copyright © 2007, SAS Institute Inc. All rights reserved.
  8. Unfortunately, primary source for identifying issues was the employees with bad paychecks. If not identified, these issues would pile up and results in large discrepencies that needed to be resolved over several pay periods. Billing statements – review of Billing Statements help to identify issues – However, problems in the interface files can mask the problems. Built individual discoverer reports as need to uncover little problems Copyright © 2007, SAS Institute Inc. All rights reserved.
  9. Copyright © 2007, SAS Institute Inc. All rights reserved.
  10. Copyright © 2007, SAS Institute Inc. All rights reserved.
  11. Copyright © 2007, SAS Institute Inc. All rights reserved.
  12. Copyright © 2007, SAS Institute Inc. All rights reserved.
  13. Validate files are loaded properly and have not been manipulated Copyright © 2007, SAS Institute Inc. All rights reserved.
  14. Fast Formula Start date logic (i.e. first of the next month) and the amounts make sense for that start date Rounding logic Modifications to elections process correctly. ADP Views not passing over the correct amounts, no amount, etc. Copyright © 2007, SAS Institute Inc. All rights reserved.
  15. Copyright © 2007, SAS Institute Inc. All rights reserved.
  16. Focus benefit resources on resolving issues rather than gathering data Typical oracle – built for functionality rather than usability – ability to display data in a pay period matrix Transparency – ability to see all transactions and their impact Copyright © 2007, SAS Institute Inc. All rights reserved.
  17. Provide data in a format that is easily reviewed – spend their time researching issues and less time attempting to find the issues. Copyright © 2007, SAS Institute Inc. All rights reserved.
  18. Copyright © 2007, SAS Institute Inc. All rights reserved.
  19. The concurrent process identifies all currently active employees that have has a deduction/earning within the current year. A snapshot of the data is taken with a dimension of payroll period end date. Rules are applied to the data, and any issues is reported out to the Benefits team via the BAW. Copyright © 2007, SAS Institute Inc. All rights reserved.
  20. Copyright © 2007, SAS Institute Inc. All rights reserved.
  21. Copyright © 2007, SAS Institute Inc. All rights reserved.
  22. Copyright © 2007, SAS Institute Inc. All rights reserved.
  23. Copyright © 2007, SAS Institute Inc. All rights reserved.
  24. Copyright © 2007, SAS Institute Inc. All rights reserved.
  25. Copyright © 2007, SAS Institute Inc. All rights reserved.