Body language and personal space between 18 inches to 4 feet impact communication the most. A negative message should include a buffer and the authority of a website depends on who wrote and published it. The best time to look for a job is before it is advertised and a masthead includes the name, address, phone number, and email and should be consistent on all documents. The cover letter structure is an introduction about the company and position, skills in the second paragraph, and thanks and follow up in the third paragraph. Work experience on a resume should be in reverse chronological order and symbols are based on shared cultural understandings.