From our enterprise mobile apps report, produced by Ark Group, this diagram provides a summary of three important questions that will help shape your business case for workforce mobile apps. To order your copy of the report, goto http://www.arkgroupaustralia.com.au/report-mobileapps.htm

1. Building the business case for workforce mobile apps
1. Is the organisation ready? 2. Why create an app? 3. What will it achieve?
Current state App business case Link purpose to measures
How are remote or mobile Will the app improve basic Enhanced or
workers currently supported? connectivity? Better personal
innovative
productivity
What strategic role does IT play in Will the app improve or create service
the organisation? new ways to collaborate?
Specific business Information
How are competitors using mobile Will the app benefit a specific role
process management
computing internally? or activity?
Is the post-personal computer a How does the app address the Knowledge
challenge or opportunity? consumerisation of IT? Collaboration management &
learning
Employee Other emergent
engagement purpose
I need access
on the road
Why can’t I use 4. What are the
my iPhone? use cases?
Bring-your-own-
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I already have
Risks !
an app for that
Mobile IT architecture
Consumerisation of IT
James Dellow, Headshift Asia Pacific
May 2012