The document discusses strategies for improving adoption of SharePoint in organizations. It provides an outline for developing an adoption campaign with key elements like defining a vision, gaining executive support, focusing on use cases, training champions, using communication vehicles, and measuring metrics. The presentation emphasizes that adoption is critical but often overlooked, and recommends leveraging experts and partners for best practices. It also promotes the benefits of the Content Panda tool for simplifying SharePoint training, support, and adoption through its in-context learning features.

1. Presented by:
Heather Newman, CMO Content Panda
The Road to Awesome
SharePoint Adoption
in Your Organization

3. Tweet this Talk @heddanewman @contentpanda @SPSNashville#SPSNashville@heddanewman

4. Happy International Women’s Month
Calling all women in
technology to share your
stores and be heard on the
IT Unity Women in Technology
community site.
http://www.itunity.com/community/women-in-technology

5. ImproveIT! Book - Essays on SharePoint
Analytics & Adoption
The paperback and Kindle
editions are available on Amazon.
The free eBook is available here:
http://www.improveit.how
Chapter 5

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Drawing: Adopt a Giant Panda
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7. Walk Away With
Checklist
Tips & Tricks
Pathway to Adoption Success

9. “Adoption”
The act of taking something on
as your own. Adoption usually
refers to the legal process of
becoming a non-biological
parent, but it also refers to the
act of embracing ideas, habits,
supporting great panda or
taking home free kittens.

10. To give power to; to
promote the self-
actualization or influence
of; helping someone feel
strong, unstoppable, in
control of their destiny.
“Empower”

11. http://fasttrack.microsoft.com/office
End user adoption and governance has not changed in 15 years for SharePoint or Office 365
People just don’t take the time to do it, because its not easy.

12. Adoption Campaign
Checklist
 Vision
 Executive Sponsors
 Use Cases
 Release in Phases
 Champions/Key Stakeholders
 Communication Vehicles
 Training
 Experts
 Gamification
 Metrics

13. Outline Your Vision
It’s All About Value
Why SharePoint?
What is your vision?

14. Serves as a role model
Articulate value proposition
Issue future company-wide
announcements and updates
Executive Support

15. “Use Case” Driven
Look to the Business
Sales and Marketing
R&D, Production and
Operations
Finance and Accounting
Information Technology
HR and Internal
Communications
Legal & Compliance

16. Release in
Phases
One division at a time
Don’t boil the ocean
One workload

17. Champions Rock
Your Project
Top down and bottom up –
gotta have both
The most excited
The biggest critic

18. Bill of materials
Executive
announcements
Who is your target
audience
Develop Your
communication plan

19. Look to Training
Partners

20. Expert Opinions &
Guidance
There is great information out in the
world that exists through sites like IT
Unity.com and Microsoft MVP or
influencers websites. They have been
working on user adoption a long time
and their best practices are excellent.
Sue Hanley, Jennifer Mason, Robert
Bogue, Penelope Coventry

21. Make it fun (buck the
company culture)
Use an online scavenger hunt
as a fun way to encourage
usage
Provide recognition for
content contribution or
usage
Gamification

22. Measure Share
Success and Iterate
Broaden Engagement
Create Surveys
Listen to Issues and Pivot on
Them

23. Rethinking SharePoint
Training, Support, User Adoption

24. Lets talk statistics for a minute…

25. the percentage of organization users
introduced to SharePoint without training…52
percent
the average time spent per day by knowledge
workers searching for information2.5
hours
the percentage of knowledge students
forget 24 hours after training70
percent

26. A Quick Demo of How
In-Context Thinking Works

27. The ultimate training, support
and user adoption app
Schedule a demo todaywww.contentpanda.com

28. the number of people who like asking for help…
0

29. Leverage
Leverage
Leverage
http://fasttrack.microsoft.com/office

30. Get Panda
Enjoy the infinite ways Content Panda can simplify SharePoint today
Book a Demo - Sales@contentpanda.com
∞

31. Q&A

32. Resources
FastTrack for Office 365: http://fasttrack.microsoft.com/office
AIIM Industry Watch Feb 2015: http://info.aiim.org/digital-landfill/sharepoint-lover-partner-
skeptic-20-data-points-you-need-to-know
Microsoft Empower Video:
http://www.microsoft.com/enus/empowering/#~pdJgC8ImFyMcQZ
Combined Knowledge: http://www.combined-knowledge.com/
Two Great Yammer Communities: Https://yammer.com/itpronetwork &
Https://yammer.com/spyam
Heather’s Marketing Blog: www.creativemaven.com