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High Performance EMS is  MARVLISTM Dale Loberger dloberger@bcs-gis.com MARVLIS
2 MARVLIS High Performance EMS is providing  effective pre-hospital care with a focus improving economic efficiency to promote positive clinical outcomes  and community wellness
A True Story … MARVLIS 3 Mountain Island Lake, NC ,[object Object],4:47 PM ,[object Object]
Pt responsive, transported for follow-up evaluationThis is exactly how the EMS system is  supposed to work! 06/09/2005
What could have happened… MARVLIS 4 Mountain Island Lake, NC ,[object Object],4:47 PM ,[object Object]
Clinical outcome???We don’t know since it didn’t happen   – but it would have  been the story except for MARVLIS 06/09/2005
5 MARVLIS MARVLISTM is a system that  provides the information you want,  to make the decisions you need,  to deliver the service citizens expect, while saving you money.
Why it worked… MARVLIS 6 ,[object Object],MEDIC Call Center ,[object Object]
Good information led to a good decision and met expectations The static SSM plan didn’t take account of a history of boys playing at the lake after school but MARVLIS helped recognize the situation
How it works… MARVLIS 7 ,[object Object],	of calls from any location given the current time,  	day of week, and season of year based on past calls  and is presented on your basemap choice Consolidating 80-85% of the next hour’s calls to within only  5-10% of the overall  service area
How it works… MARVLIS 8 ,[object Object],	based on historic travel data from the AVL to determine 	realistic travel times for this hour of the day, this day 	of the week, and this time of the year Using your own experience means not generalizing travel based on posted speed limits or road class
How it works… MARVLIS 9 ,[object Object],calculated for each vehicle based on current AVL position,  time-aware impedances, and present vehicle status based on time commitments by location Effectively providing an up-to-the-minute,  dynamic System Status Management (SSM) capability
How it works… MARVLIS 10 ,[object Object],	response capabilities allows any unmet demand for  	anticipated calls to be monitored and discovered ,[object Object]
current percent of 	demand coverage ,[object Object],	recommendations  	for recent incidents ,[object Object],	estimates for each 	possible responder ,[object Object],recommendations* * available later in 2011
How it works… MARVLIS 11 ,[object Object]
The client interface includes:

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High Performance EMS is MARVLIS

  • 1. High Performance EMS is MARVLISTM Dale Loberger dloberger@bcs-gis.com MARVLIS
  • 2. 2 MARVLIS High Performance EMS is providing effective pre-hospital care with a focus improving economic efficiency to promote positive clinical outcomes and community wellness
  • 3.
  • 4. Pt responsive, transported for follow-up evaluationThis is exactly how the EMS system is supposed to work! 06/09/2005
  • 5.
  • 6. Clinical outcome???We don’t know since it didn’t happen – but it would have been the story except for MARVLIS 06/09/2005
  • 7. 5 MARVLIS MARVLISTM is a system that provides the information you want, to make the decisions you need, to deliver the service citizens expect, while saving you money.
  • 8.
  • 9. Good information led to a good decision and met expectations The static SSM plan didn’t take account of a history of boys playing at the lake after school but MARVLIS helped recognize the situation
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 17. dynamic, interactive local map display
  • 20.
  • 22. location and status data from CAD/AVL
  • 23. road condition data and barrier updates about construction or major accidents
  • 24. archiving of data for future analysis
  • 25.
  • 27. individual choice of reference maps
  • 28. integration of AVL/ARL and other live feeds
  • 30. creation/update of spatial data direct to ArcGIS Server
  • 31.
  • 32. HP-EMS is cost effective MARVLIS 15 High Performance Emergency Medical Services systems save lives by arriving to begin treatment quicker and direct funds toward positive clinical outcomes rather than fines. Pinellas County, FL “…the most significant result was improving our emergency response time from 90.2% to now over 93% … This equates to ambulances arriving on scene more than one minute quicker. We additionally saw a savings of $400,000 in penalties by exceeding our contractual goal.” Jim Pennington IT Director, Sunstar Emergency Medical Services
  • 33. MARVLIS 16 What will you experience as a High Performance EMS? Faster response times Improved working conditions for staff Higher patient satisfaction Capital expenses avoided Fewer “exception” calls Reduced penalties Less miles driven Better communication Greater accountability Your photo here Increased ROI Positive recognition Simplified reporting Learn more at hp-ems.com

Notas del editor

  1. MARVLIS is a complete software system that works with your other existing systems such as your CAD, AVL ,and RMS by converting that data into the information you want so that you can confidently make the decisions you are required to do in order to deliver the level of services that your citizens and constituents come to expect. <click>Oh yeah, and while we are increasing your performance, its going to be saving you some significant money. We understand that measuring expectations of performance can be difficult, but most of us will admit that we can recognize what really works when we see it. So let me take these abstract ideas of wants, needs, and expectations and give you a concrete example…
  2. It is just after 4PM on a Thursday early in June. A call comes in to a dispatcher at MEDIC about a 7 year old boy drowning in a lake on the northwestern edge of Mecklenburg County. Within 2 and half minutes, an ambulance arrives on scene. The boy is responsive and transported for advanced follow-up. This is what we want and expect to happen when a citizen places a call. This is how the system is supposed to work, but all too often it doesn’t.
  3. What could have happened is a very different story. We have the same call to 911, but this time it is over 20 minutes before an ambulance arrives.
  4. MARVLIS is a complete software system that works with your other existing systems such as your CAD, AVL ,and RMS by converting that data into the information you want so that you can confidently make the decisions you are required to do in order to deliver the level of services that your citizens and constituents come to expect. <click>Oh yeah, and while we are increasing your performance, its going to be saving you some significant money. We understand that measuring expectations of performance can be difficult, but most of us will admit that we can recognize what really works when we see it. So let me take these abstract ideas of wants, needs, and expectations and give you a concrete example…
  5. Before this incident happened, MARVLIS was used to transform Medic’s historical CAD data into predictions of where future calls would be come from. Their current AVL positional data was also used to calculate response zone coverage and identify lapses in that coverage where demand is expected given the time of day, day of week, and season of the year. In fact, the trend that MARVLIS caught was that after school on a Spring day like this one, children have a tendency to go swimming at the lake and sometimes they get into trouble.