2. Our Panelists
Moderator: Will Pritchett
Partner, KPMG
Host: Les Wong
Head of Europe,
The Digital Insurer
Yoshi Makita
Director, Technology Strategy & Performance,
Insurtech Leader, KPMG Australia
Tomasz Kurczyk
Digital Transformation
Director, AXA Singapore
Young Yang
Director of International
Markets, Zhong An Tech
Jacob Abboud
Chief Information Officer,
Allianz
3. Discussion Agenda
Young Yang
Zhong An Tech
Lessons from Zhong An
Tomasz Kurczyk
AXA Singapore
Accelerating Business
through Technology
Yoshi Makita
KPMG
Technology
Infrastructure for Global
Insurers
Strategy
Jacob Abboud
Allianz
How Allianz are designing
infrastructure for the
future
Topics for discussion
• 4 presentations
• 5 rapid fire polls and Q&A throughout– wisdom of the crowd
• 20+ minute panel discussion with your Q&A
• 75 minutes in total
4. Questions & Answers
How to participate:
If you have a question please type into the Q&A area
If you have a comment please type into the chat area
Session format:
The moderator will use a combination of his own questions
and those from the audience
Each presentation will have a Q&A and poll
9. Snap Poll
9
Q. Imagine you are a large insurer with legacy technology. Which of
these options would you find most attractive?
1. Dumb down the back-end and add a micro services platform on front
2. Replace the legacy back-end with a modern policy admin solution
3. Leave broadly “as is” and build new models on a greenfield platform
How to participate:
Just respond to the question when it appears on your screen
11. August 2018 Singapore
The Digital Insurer
Webinar: Technology
Infrastructure for Global
Insurers
Tomasz Kurczyk
12. What is Insurance-as-a-Service (IaaS)
12
Insurance
Product
Technology
platform
Business
model
Insurance
Product Innovation and
new type of risks enabled
by and shaped by
technology
Flexibility and Scale
Technology enables delivery of
products and services and go-to
market strategy
Business model
Driving adoption and
commercial success,
leveraging ecosystem
distribution
Core of Insurance-as-a-
Service
The Digital Insurer Webinar| Tomasz Kurczyk
13. How IaaS is accelerating our business
13
How it fits into our business?:
• Product and LOB agnostic
with GI, Health, Life,
Commercial lines and EB
products already
implemented
• Channel agnostic support
for B2C, B2B2C, B2B
including traditional
channels e.g. agents and
brokers
• All services available
through preferred
touchpoint: web, mobile
apps, social, voice etc.
How we are using it?
• Single platform and
integration point to
abstract complexity of
insurance
• Internal services or
support for partners
requiring API
integration to
distribute or service
customers
• On-board a new
product for
distribution in days
reusing existing
components
The Digital Insurer Webinar| Tomasz Kurczyk
14. Digital organization supporting end to end value chain
5
Growth and
Analytics
Digital Commerce CRM
Digital Operations Digital Services and
Customer Engagement
The Digital Insurer Webinar| Tomasz Kurczyk
15. Alignment of the organization objectives with the strategy
15
Share of
revenue enabled
for
other
Channels (%)Digitally
originated
Revenue ($)
Revenue
from Digital
Partnerships ($)
The Digital Insurer Webinar| Tomasz Kurczyk
16. Snap Poll
16
Q. If your third-party provider for an IaaS platform were companies
similar to the likes of Amazon or Google (who may enter and compete in
the insurance industry in the future), how likely would you use them?
1. Likely
2. Unlikely
3. Undecided
4. Set up own private cloud
How to participate:
Just respond to the question when it appears on your screen
19. Introduction of ZhongAn Insurance (06060.hk)01
Engineers & technicians
accounting for 54.3%
of our employees3
technical investment during
last three years is
2.8%, 6.3%, 8.7%
5
major ecosystems
307
ecosystem
partners2
Largest
online-only insurer in
China
432 mm
policyholders and
insured1
China's First
licensed online
insurance
company
20. 5 Major Ecosystems02
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Our products extend beyond traditional insurance to address consumer needs
Ecosystem EcosystemProductProduct
Ecosystem
Partner
Ecosystem
Partner
23. Snap Poll
23
Q. What % of consumers treat insurance now as an add-on secondary
commodity purchase?
1. Over 75%
2. Between 51% -75%
3. Between 25% - 50%
4. Under 25%
How to participate:
Just respond to the question when it appears on your screen
28. Snap Poll
28
Q. The use of Cloud technology is growing in popularity, how confident
are you to store your data and information?
1. Confidence level 75% - 100%
2. Confidence level 50% - 75%
3. Confidence level 25% - 50%
4. Confidence level 0% - 25%
How to participate:
Just respond to the question when it appears on your screen
30. Snap Poll
30
Q. Can the insurance industry achieve the success enjoyed by the
New entrants who have integrated and efficient IT infrastructures.
1. Yes – in the next two years?
2. Yes – in the next five years?
3. Yes – beyond five years.
4. No – too many legacy issues to overcome.
5. No – industry does not lend itself
6. No – other reasons.
How to participate:
Just respond to the question when it appears on your screen
32. Post webinar activities
Link to the recording will be emailed to registered participants
Our next webinar will be on 26th September on the topic of Insurance Innovation
Registration is now open: Go to Events / Webinars from the home page!
Please give us your feedback
If you would like to follow up with any of the panelists
- Les Wong: les.wong@the-digital-insurer.com
- Will Pritchett: Will.Pritchett@KPMG.co.uk
- Yoshi Makita: ymakita1@kpmg.com.au
- Tomasz Kurczyk: tomasz.kurczyk@axa.com.sg
- Young Yang: yang.yang@zatech.com
- Jacob Abboud: jacob.abboud@allianz.co.uk
Notas del editor
Introducing the panelists
Introducing the discussion agenda