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Frequently	Asked	Questions
SUPPORTING
EMPLOYEE
DEVELOPMENT
THROUGH
PERSONALIZED
LEARNING
Darcy White
Instructional Designer
darcy.white@d2L.com
Ruth Mullen
Instructional Designer
ruth.mullen@d2L.com
An Award-Winning Industry Leader
We were identified as an innovative industry leader in the
The Aragon Research Globe for Corporate Learning, 2018
“A differentiator for the company, and one being utilized by a growing number of
its customers, is its work in creative services. D2L’s in-house team can work
with clients to deliver world-class online and blended learning experiences.”
D2L and
Accenture
D2L and
Accenture
Nancy Robert, EVP,
American Nurses Association
Epworth
HealthCare
D2L
and TSO
We’ve been recognized across the industry for working with our partners to foster learning innovation
Agenda
Poll: Baseline Knowledge
How familiar are you with personalized
learning?
•  I use it regularly in my courses
•  I’ve considered using it but haven’t yet
•  I am familiar with it
•  I have no idea
Poll: What is Personalized
Learning? 
Personalized learning is:
•  Meaningful and relevant
•  Tailored to individual needs
•  Focused on group needs
•  Learner-driven
Poll: Rate your confidence 
•  Confident
•  Somewhat confident
•  I guessed
How confident are you in your response to
the previous poll question?
•  Meaningful and relevant
•  Tailored to individual needs
•  Focused on group needs
•  Learner-driven
Poll: What is Personalized
Learning? 
Personalized learning is:
What is Personalized Learning?
"…instruction in which the pace of learning and the
instructional approach are optimized for the needs of each
learner. Learning objectives, instructional approaches...and
instructional content...may all vary based on learner needs.
In addition, learning activities are meaningful and relevant
to learners, driven by their interests, and often self-
initiated."
The United States National Education Technology Plan, 2017.
Why Personalize
Learning?
Focus for 2019
Competency Gap
Identify and
assess
Skills Gaps
#1
Linkedin	2019	Workplace	Learning	Report
61%
9%
8%
22%
Consciously Competent
Unconsciously Competent
Consciously Incompentent
Unconsciously Incompetent
"Unconsciously Incompetent"
Competency Gap
Area9Learning,	2017
Future of Work
21st Century Learners
• Engage in lifelong learning
• Expected to be adaptable
• Digitally literate
50%
of jobs will
experience a
significant skills
overhaul
RBC,	2018.
21st Century Skills
•  Flexibility
•  Leadership
•  Initiative
•  Productivity
•  Social skills
Learning
The Four Cs
Literacy
IMT
Life
FLIPS
•  Critical thinking
•  Creativity
•  Collaboration
•  Communication
•  Information
literacy
•  Media literacy
•  Technology
literacy
How to Design
Personalized
Learning
What is Personalized Learning?
Bite-Sized
Learning
Diagnostic &
Adaptive
Formative
Assessment
Universal
Design &
Flexibility
What is Personalized Learning?
Bite-Sized
Learning
Diagnostic &
Adaptive
Formative
Assessment
Universal
Design &
Flexibility
Diagnostic Assessments
Diagnostic Assessments
Learner
Preferences
Set Goals
Self-Assess
Confidence
Start
Course
Diagnostic
Assessment
Adaptive Learning
Unit 1 S1 (easiest)
S2 (easy)
S3 (harder)
S4 (hardest)
Quiz
Unit 2 S1 (easiest)
S2 (easy)
S3 (harder)
S4 (hardest)
Quiz
•  Conditional release of content based on
learner performance.
•  More content based on interests or level
of knowledge (e.g., remedial content,
advanced content)
Start
Course
Diagnostic
Assessment
Adaptive Learning
Unit 1 S1 (easiest)
S2 (easy)
S3 (harder)
S4 (hardest)
Quiz
Unit 2 S1 (easiest)
S2 (easy)
S3 (harder)
S4 (hardest)
Quiz
•  Conditional release of content based on
learner performance.
•  More content based on interests or level
of knowledge (e.g., remedial content,
advanced content)
What is Personalized Learning?
Bite-Sized
Learning
Diagnostic &
Adaptive
Formative
Assessment
Universal
Design &
Flexibility
Scenario
Based
<20
minutes
Variety of eLearning tools
Video InfographicsJob Aids
Bite-Sized Learning
What is Personalized Learning?
Bite-Sized
Learning
Diagnostic &
Adaptive
Formative
Assessment
Universal
Design &
Flexibility
Universal Design and Flexibility
Offer learners a variety
of formats
Increase understanding
Give learners choice in
how they demonstrate
learning
Accommodate different
skill sets
Incorporate activities
and interactions
Generate interest and
motivation
The “what” of learning The “how” of learning The “why” of learning
Learner-Directed
Giving learners ownership over their learning
Point of
Need
Choice	
Self-
paced	
Flexible
The “What” of Learning
Incorporating multiple formats
increases learner engagement
and learning outcomes
The “How” of Learning
The “Why” of Learning
Mentors
Content
Colleagues
Learner
Learner Feedback
What is Personalized Learning?
Bite-Sized
Learning
Diagnostic &
Adaptive
Formative
Assessment
Universal
Design &
Flexibility
Formative Assessments
•  Learners can self-assess in low-
stakes environment
•  Creates safe place to make
mistakes
•  Provides Feedback that can help
learners’ understanding
•  Enhances retention
	
	
Activities that allow learners to
check their understanding
Tools
Dream Bigger?
Types of Badges
•  Measurement vs. Completion
•  Unexpected vs. Expected
•  Competitive vs. Cooperative
•  Leaderboards
•  Badges, Certifications, and
Micro-Credentials
Dream Bigger?
•  Incremental & Meta
Credentials
•  Badges that roll into Learning
Objectives & competencies.
•  Release Conditions to
automatically deliver.
SOURCE:	https://www.online.colostate.edu/badges/certified-gardener/	
https://www.slideshare.net/secret/xBjQY3Ipdsc06l
Dream Bigger?
Poll: What is Personalized
Learning?
Personalized learning is:
•  Meaningful and relevant
•  Tailored to individual needs
•  Focused on group needs
•  Learner-driven
Poll: Rate your confidence 
•  Confident
•  Somewhat confident
•  I guessed
How confident are you in your response to
the previous poll question?
Take Aways
• Allow choice and flexibility
• A diagnostic assessment and release conditions go a long
way
• Offer learns variety in formats and interactions
Resources
•  Area9 Learning. (2017).
Adaptive Learning: Eliminating Corporate E-learning Fatigue.
•  Christensen, U. J. (2018).
How to Teach Employees Skills They Don't Know They Lack.
•  D2L. (2018).
The Future of Work in the Fourth Industrial Revolution.
•  Lefkowitz, R., & Van Nuys, A. (2019).
Workplace Learning Report.
•  RBC. (2018).
Humans Wanted: How Canadian Youth Can Thrive in the Age of
Disruption.
•  Gameo
•  Iconfinder
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Register for the next webinar!
HOW DIGITAL TRANSFORMATION IS
DISRUPTING LEARNING
Tuesday, June 18, 2019
Webinars start at 2 p.m. Eastern / 11 a.m. Pacific
Register for all upcoming Chief Learning Officer Webinars at
clomedia.com/webinars

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Supporting Employee Development Through Personalized Learning Tools

  • 1. #CLOwebinar The presentation will begin at the top of the hour. A dial in number will not be provided. Listen to today’s webinar using your computer’s speakers or headphones. Welcome to the webinar!
  • 2. #CLOwebinar Tools You Can Use Audio Control –  A dial in number will not be provided. –  The audio will stream through your headphones or computer speakers. –  Also check your computer’s volume for external speakers or headsets.
  • 4. #CLOwebinar 1. May I receive a copy of the slides? YES! Click on the handouts located on the right portion of your screen. 2. May I review the webinar recording at a later date? YES! You may log in again using today’s link to review the presentation on-demand. 3. Is this webinar HRCI or SHRM certified? YES! The HRCI and SHRM certification codes will be sent in the follow up email. Frequently Asked Questions
  • 6. Darcy White Instructional Designer darcy.white@d2L.com Ruth Mullen Instructional Designer ruth.mullen@d2L.com
  • 7. An Award-Winning Industry Leader We were identified as an innovative industry leader in the The Aragon Research Globe for Corporate Learning, 2018 “A differentiator for the company, and one being utilized by a growing number of its customers, is its work in creative services. D2L’s in-house team can work with clients to deliver world-class online and blended learning experiences.” D2L and Accenture D2L and Accenture Nancy Robert, EVP, American Nurses Association Epworth HealthCare D2L and TSO We’ve been recognized across the industry for working with our partners to foster learning innovation
  • 9. Poll: Baseline Knowledge How familiar are you with personalized learning? •  I use it regularly in my courses •  I’ve considered using it but haven’t yet •  I am familiar with it •  I have no idea
  • 10. Poll: What is Personalized Learning?  Personalized learning is: •  Meaningful and relevant •  Tailored to individual needs •  Focused on group needs •  Learner-driven
  • 11. Poll: Rate your confidence  •  Confident •  Somewhat confident •  I guessed How confident are you in your response to the previous poll question?
  • 12. •  Meaningful and relevant •  Tailored to individual needs •  Focused on group needs •  Learner-driven Poll: What is Personalized Learning?  Personalized learning is:
  • 13. What is Personalized Learning? "…instruction in which the pace of learning and the instructional approach are optimized for the needs of each learner. Learning objectives, instructional approaches...and instructional content...may all vary based on learner needs. In addition, learning activities are meaningful and relevant to learners, driven by their interests, and often self- initiated." The United States National Education Technology Plan, 2017.
  • 15. Focus for 2019 Competency Gap Identify and assess Skills Gaps #1 Linkedin 2019 Workplace Learning Report
  • 16. 61% 9% 8% 22% Consciously Competent Unconsciously Competent Consciously Incompentent Unconsciously Incompetent "Unconsciously Incompetent" Competency Gap Area9Learning, 2017
  • 17. Future of Work 21st Century Learners • Engage in lifelong learning • Expected to be adaptable • Digitally literate 50% of jobs will experience a significant skills overhaul RBC, 2018.
  • 18. 21st Century Skills •  Flexibility •  Leadership •  Initiative •  Productivity •  Social skills Learning The Four Cs Literacy IMT Life FLIPS •  Critical thinking •  Creativity •  Collaboration •  Communication •  Information literacy •  Media literacy •  Technology literacy
  • 20. What is Personalized Learning? Bite-Sized Learning Diagnostic & Adaptive Formative Assessment Universal Design & Flexibility
  • 21. What is Personalized Learning? Bite-Sized Learning Diagnostic & Adaptive Formative Assessment Universal Design & Flexibility
  • 23.
  • 24. Start Course Diagnostic Assessment Adaptive Learning Unit 1 S1 (easiest) S2 (easy) S3 (harder) S4 (hardest) Quiz Unit 2 S1 (easiest) S2 (easy) S3 (harder) S4 (hardest) Quiz •  Conditional release of content based on learner performance. •  More content based on interests or level of knowledge (e.g., remedial content, advanced content)
  • 25. Start Course Diagnostic Assessment Adaptive Learning Unit 1 S1 (easiest) S2 (easy) S3 (harder) S4 (hardest) Quiz Unit 2 S1 (easiest) S2 (easy) S3 (harder) S4 (hardest) Quiz •  Conditional release of content based on learner performance. •  More content based on interests or level of knowledge (e.g., remedial content, advanced content)
  • 26. What is Personalized Learning? Bite-Sized Learning Diagnostic & Adaptive Formative Assessment Universal Design & Flexibility
  • 27. Scenario Based <20 minutes Variety of eLearning tools Video InfographicsJob Aids Bite-Sized Learning
  • 28. What is Personalized Learning? Bite-Sized Learning Diagnostic & Adaptive Formative Assessment Universal Design & Flexibility
  • 29. Universal Design and Flexibility Offer learners a variety of formats Increase understanding Give learners choice in how they demonstrate learning Accommodate different skill sets Incorporate activities and interactions Generate interest and motivation The “what” of learning The “how” of learning The “why” of learning
  • 30. Learner-Directed Giving learners ownership over their learning Point of Need Choice Self- paced Flexible
  • 31. The “What” of Learning Incorporating multiple formats increases learner engagement and learning outcomes
  • 32. The “How” of Learning
  • 33. The “Why” of Learning Mentors Content Colleagues Learner
  • 35. What is Personalized Learning? Bite-Sized Learning Diagnostic & Adaptive Formative Assessment Universal Design & Flexibility
  • 36. Formative Assessments •  Learners can self-assess in low- stakes environment •  Creates safe place to make mistakes •  Provides Feedback that can help learners’ understanding •  Enhances retention Activities that allow learners to check their understanding
  • 37. Tools
  • 38. Dream Bigger? Types of Badges •  Measurement vs. Completion •  Unexpected vs. Expected •  Competitive vs. Cooperative •  Leaderboards •  Badges, Certifications, and Micro-Credentials
  • 39. Dream Bigger? •  Incremental & Meta Credentials •  Badges that roll into Learning Objectives & competencies. •  Release Conditions to automatically deliver. SOURCE: https://www.online.colostate.edu/badges/certified-gardener/ https://www.slideshare.net/secret/xBjQY3Ipdsc06l
  • 41. Poll: What is Personalized Learning? Personalized learning is: •  Meaningful and relevant •  Tailored to individual needs •  Focused on group needs •  Learner-driven
  • 42. Poll: Rate your confidence  •  Confident •  Somewhat confident •  I guessed How confident are you in your response to the previous poll question?
  • 43. Take Aways • Allow choice and flexibility • A diagnostic assessment and release conditions go a long way • Offer learns variety in formats and interactions
  • 44. Resources •  Area9 Learning. (2017). Adaptive Learning: Eliminating Corporate E-learning Fatigue. •  Christensen, U. J. (2018). How to Teach Employees Skills They Don't Know They Lack. •  D2L. (2018). The Future of Work in the Fourth Industrial Revolution. •  Lefkowitz, R., & Van Nuys, A. (2019). Workplace Learning Report. •  RBC. (2018). Humans Wanted: How Canadian Youth Can Thrive in the Age of Disruption. •  Gameo •  Iconfinder
  • 45.
  • 46. #CLOwebinar Register for the next webinar! HOW DIGITAL TRANSFORMATION IS DISRUPTING LEARNING Tuesday, June 18, 2019 Webinars start at 2 p.m. Eastern / 11 a.m. Pacific Register for all upcoming Chief Learning Officer Webinars at clomedia.com/webinars