3. Introduction – Why K-Comm?
Knowledge sharing is important
◦ Vital for company to survive
◦ Many questions are repetitive
◦ Knowledge can only grow by sharing
Difficult to encourage sharing
knowledge
◦ People are reluctant to share
◦ Knowledge = Power
◦ People do not trust each other
5. K-Comm – The Features
K-Comm is a knowledge-focused social
network
Social Network Environment:
blogs, forums, friends, groups, file
sharing, etc.
Knowledge-based Features:
◦ Questions & answers: seek and contribute
knowledge
◦ Get linked to people who might have the
answers
◦ Share knowledge
◦ Collaborate with like-minded people
7. K-Comm – The Selling Points
Combination of various features
Intuitive UI
Not another Yahoo! Or Google
Answers
Not another social network
Not another blog
Not another forum
8. K-Comm Comparison
Yahoo! &
Social Blogs &
Features Goggle KMS K-Comm
Networks Forums
Answers
Blogs
Forums
Friendship
Groups
Q&A
Quality
control Enhanced
Domain General Personal Specific Specific General
9. System Components
Core
Library
Q&A
Display
User
Profiling
Widgets
Questions
& Answers
Rating
K-Comm
System
Social
Networking
Point
System
User
Interface
Skill Level
System
12. Questions & Answers Package
Ask and answer questions
Search for questions and answers
Evaluate questions and answers
Organize questions and answers
13. Ask and Answer Questions
Users can ask and answer questions
System will evaluate the users, the
questions and answers according to
the activities and ratings
Questions are categorized into
different categories and by using tags
List of categories can be updated
15. Search and Organize Q&As
Using the Search box
Using the Latest and Interesting tab
Using the widgets
16. Evaluation
Evaluate the questions and answers
System will analyze and evaluate the questioners
and answers
17. User Interface
Simple, intuitive and user friendly
Look cool: Ajax, drag & drop
I can find what I want to find
Flexible, easy to use and learn
18. Implementation
Elgg framework as a foundamental
platform for the system
Elgg K-Comm
◦ Social networking
◦ Plug-in Q&As, customized look and feels
◦ Elgg Data Model more Object-oriented
approach
◦ Metadata and annotations users’
contributions and knowledge value estimation
◦ Widget tools to manage and organize
Q&As
24. User Interface
Implemented as a plug-in extensible and
reusable
Provide the layout for Q&A component
Make use of jQuery plug in for effects
25. Skill Level System
Ratings of answers and questions can
be a good basis to evaluate the level
of knowledge that the poster
possesses
Help the users identify the potential of
knowledge sharer
Something missing from other similar
systems
26. Skill Level System – An example
John Mary
25 25
20
20
15
15 Best Answers
Best Answers
Answer Count
Answer Count
Question Count
Question Count
Answer Rating
10
Answer Rating
10
Question Rating
Question Rating
5
5
0
0
Car Computer Travel
Car Computer Travel
27. Skill Level System – An Example
Skill Level for John and Mary
John
Car
Computer
Travel
Mary
0 1 2 3 4 5 6 7 8 9
28. Skill Level System Requirements
In scale of 10
Calculated based on
◦ Ratings of questions and answers
◦ Total number of questions and answers
◦ Best answers
Not decrease due to inactivity
30. Conclusion
Specifications of the system
◦ Definition
◦ Features
◦ Characteristics
Implementation approach
Implement fundamental core features
and components
Maintain flexibility, extensibility an
reusability
31. Future Features
Presentation
◦ Concept-map, mind map
◦ Tree view
Analysis of Q&As
◦ Concept extraction Automated Q&As
◦ Information retrieval: e.g. searching based
on profile or relevant hits
Tag relationship