1. Undergraduate Studies ePortfolio Zulema Hernandez Psychology(BAPSY), 2011

3. Resume Zulema Hernandez [email_address] 7738 Date Court, Fontana, CA 92336 (909) 549-4209 Motivated individual and a strong team player seeking a position that offers room for growth and advancement. Education Bachelor of Science · Psychology · Argosy University · San Bernardino, CA· July 2010 Experience Case Manager | September 2010 to Current Para Los Niños · Ontario, CA Participate in the agency’s continuous quality improvement process for the division. Conducts intakes and assessments/evaluations of clients. Participates in family-centered case planning meetings to develop initial treatment plans, establishing the most appropriate case plan goals, as well as to review the client’s progress. Assists clients in implementing case plans, as well as, carrying out problem solving activities directed towards resolution of any challenges. Provides support counseling services and crisis intervention to clients. Utilizes child development assessment tools and computer database. Conducts home visits to provide clients with intensive intervention services. Collaborates with a Network of community-based agencies to provide clients access to services. Prepares correspondence and reports in connection with case progress or community contact. Collaborates with supervisor and appropriate specialist or consultants on specific case related problems. Participate in various counseling group activities including parenting education classes, support groups or self-help groups. Participate in staff meetings, case conferences and professional consultation as necessary. Nurture respectful relationship with clients, children and must be sensitive to the cultural and socioeconomic characteristics. Community Service Assistant II | June 2008 to September 2010 City of Fontana · Fontana, CA Plans, organizes, supervises, and coordinates the work of assigned units casework processing to measure the efficiency of work done or to seek improved methods and procedures; monitors assignments takes disciplinary action when appropriate; renders work performance evaluations; reviews proposed disciplinary actions of subordinate supervisors for appropriateness and makes recommendations on same. Principles of supervision and office management; laws, rules, and regulations governing child/family support matters; principles and techniques of interviewing uncooperative or hostile individuals Crisis Counselor Advocate | May 2008 to Current Project Sister Family Services · Pomona, CA Strive to reduce the trauma and the risk of sexual assault, child abuse, and child sexual abuse providing a variety of crisis intervention services and outreach and prevention programs. Translate for psychologist and patients (English & Spanish). Responsible for making referrals, filing of patient intake forms, performed data entry, appointment scheduling for patients, and verifying medical records/data. Skills Bilingual (English & Spanish) · MS Word, Excel, Outlook, PowerPoint · Teamwork · Problem Solving · Communication · Self-Motivated · Punctual · Multitasking · 40 wpm typing speed

14. Contact Me Thank you for viewing my ePortfolio. For further information, please contact me at the e-mail address below. [email_address]