C. Martin Harris, M.D., M.B.A., is the Chief Information Officer and Chairman of the Information Technology Division of Cleveland Clinic in Cleveland, Ohio. Additionally, Dr. Harris is responsible for strategic business planning for Cleveland Clinic. Dr. Harris’ interest and expertise in the area of improving the practice of medicine through the innovative application of information technology is reflected in his serving on numerous national pooicy and technology organizations, including: Appointed to the U.S. Department of Health and Human Services’ Health Information Technology Standards Committee, which is charged with making recommendations to the National Coordinator for Health Information Technology on standards, implementation specifications, and certification criteria for the electronic exchange and use of health information. Dr. Harris received his undergraduate and medical degrees from the University of Pennsylvania in Philadelphia. His residency training in general internal medicine was completed at The Hospital of the University of Pennsylvania. He completed a Robert Wood Johnson Clinical Scholar fellowship in General Internal Medicine at The University of Pennsylvania School of Medicine and holds a Masters in Business Administration in Healthcare Management from The Wharton School of the University of Pennsylvania.

1. Health Information Technology’s Role
in Advancing the 21st Century
Model of Health and Healthcare Delivery
C. Martin Harris, M.D.
Chief Information Officer, Cleveland Clinic
Executive Director, eCleveland Clinic

2. The Cleveland Clinic
• Founded in 1921 • Health System Hospitals:
♦ Euclid
• Not-for-profit group ♦ Fairview
practice ♦ Hillcrest
♦ Huron
• 2,700 physicians ♦ Lakewood
♦ Lutheran
and scientists ♦ Marymount
• 1,300 bed hospital ♦ South Pointe
♦ Cleveland Clinic Florida
• 16 Family Health Centers ♦ Medina
• Cleveland Clinic System Statistics:
♦ Clinical visits: 4,311,183 ♦ Surgical cases: 269,859
♦ Admissions: 219,285 ♦ Emergency visits: 437,692
Cleveland Clinic 2011 Annual Report: “90 Years of Patients First”

3. eHealth Services
Providers Patients
MyPractice: MyPractice: MyChart: MyConsult:
Electronic M edical ● Your Personal Health Your First Choice for
Record System Community Connection a Second Opinion
MyPractice Dr.Connect: VirtualVisit: MyMonitoring:
● Improved Patient/Physician Ongoing Condition
Hospital Communication; Interaction Globally Reporting from Home
Improved Care

4. H
FHC Ashtabula County
Medical Center
Cleveland
H Clinic
Toronto
FHC
Euclid Hospital Willoughby Hills
Family Health Center
HC
S.T.J. H
Cleveland Health Center
Hillcrest Hospital
FHC
H Clinic
Avon Family
Health Center
FHC
Lakewood Hospital
H H FHC
Elyria Family Lutheran Hospital Beachwood Family
Health Center
FHC South Pointe
FHC Hospital Health and Surgery Center
FHC
Westlake Family
Health Center Lakewood
H
FHC
Family Health Marymount Hospital
Lorain Family Health Center
FHC
Twinsburg Family
And Surgery Center Health Center
H FHC H Solon Family
Health Center
FHC Fairview Hospital Medina
Independence Family
Lou Ruvo Center Health Center Hospital H
for Brain Health
FHC FHC Cleveland
Las Vegas, Nevada FHC Clinic
Strongsville Family Health FHC Chagrin Falls Family Florida
Wooster Family Health Center
and Surgery Center
Brunswick Family Health Center
Health Center

5. MyPractice Electronic Medical Record
Physicians Nurses
Schedulers Front Desk
Residents Patients
Researchers

6. MyPractice Electronic Medical Record
Ambulatory Functionality
• Messaging
• Schedule
• Results
• Documentation
• Physician Order Entry
• Best Practice Alerts
• Integrated Image Viewing

7. MyPractice Electronic Medical Record
Inpatient Functionality
• Inpatient Census
• All Results
• Medication Administration Record
• Vital Signs and I&O
• Documentation
• Computerized Provider Order Entry
(CPOE)
• Integrated Image Viewing

8. MyPractice Electronic Medical Record
Image Retrieval / Viewing

9. eHealth Services
Providers Patients
MyPractice: MyPractice: MyChart: MyConsult:
Electronic M edical ● Your Personal Health Your First Choice for
Record System Community Connection a Second Opinion
MyPractice Dr.Connect: VirtualVisit: MyMonitoring:
● Improved Patient/Physician Ongoing Condition
Hospital Communication; Interaction Globally Reporting from Home
Improved Care

10. MyChart
Patient Services:
• View medical information
• View health reminders
• View schedule
• Prescription renewal request
• Online appointment scheduling

11. MyChart
iPhone App:
• Test results
• Messages MyChart
2
• Appointments
Future / Past 3
• Preventive care
• Health summary-
medications,
allergies, problems,
immunizations

12. eHealth Services
Providers Patients
MyPractice: MyPractice: MyChart: MyConsult:
Electronic M edical ● Your Personal Health Your First Choice for
Record System Community Connection a Second Opinion
MyPractice Dr.Connect: VirtualVisit: MyMonitoring:
● Improved Patient/Physician Ongoing Condition
Hospital Communication; Interaction Globally Reporting from Home
Improved Care

13. 4. Patient returns to referring 1. Community
physician for ongoing physician refers
follow-up care patient for specialty
treatment
DrConnect
Improved communication; improved care
3. Referring 2. Patient treatment
physician follows progress documented
patient progress in in MyPractice
real time through electronic medical
DrConnect online record system
connectivity service

14. eHealth Services
Providers Patients
MyPractice: MyPractice: MyChart: MyConsult:
Electronic M edical ● Your Personal Health Your First Choice for
Record System Community Connection a Second Opinion
MyPractice Dr.Connect: VirtualVisit: MyMonitoring:
● Improved Patient/Physician Ongoing Condition
Hospital Communication; Interaction Globally Reporting from Home
Improved Care

15. MyMonitoring

16. eHealth Services
Public / Private
Providers Patients
Sector Connectivity
MyPractice: MyPractice: MyChart: MyConsult:
Electronic M edical ● Your Personal Health Your First Choice for
Record System Community Connection a Second Opinion
MyPractice Dr.Connect: VirtualVisit: MyMonitoring:
● Improved Patient/Physician Ongoing Condition
Hospital Communication; Interaction Globally Reporting from Home
Improved Care

17. Cleveland Clinic Pilots Microsoft HealthVault
CLEVELAND, Nov. 10, 2008 / PRNewswire via COMTEX / — Cleveland Clinic,
a World-class academic medical institution and leader in health information
technology, today announced collaboration with Microsoft Corp., a worldwide
leader in software, to pilot the patient-controlled data exchange between
Microsoft® HealthVaultTM, a Web-based personal health platform; a suite of
widely-used digital medical devices; and e Cleveland Clinic MyChart®,
Cleveland Clinic’s electronic personal health record (PHR) system.
Today, more than 150,000 Cleveland Clinic patients use eCleveland Clinic
MyChart®. The short-term pilot, begun on Monday, Nov. 3, is the first pilot in
the country to follow multiple diseases in the clinical delivery setting using
multiple at-home devices such as glucometers, heart rate monitors, weight
scales and blood pressure monitors.

18. What eHealth Services Offer the
Contemporary Healthcare Consumer
• A transition from a provider-driven to a consumer-
driven model of healthcare delivery.
• Empowered patients with enhanced and convenient
access to personalized and reliable health-related
information.
• A whole new way of requesting and receiving a variety
of health-related services anytime, anywhere.