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Messaging Solution



How do you keep employees connected across locations? How do you enable them to communicate and
collaborate across multiple geographies, without increasing costs? People and their knowledge are your
organization's most valuable assets. Hence, while there is a need to harness this, there is also the need to
give them immediate access to the information they need – anytime, anywhere.

To help you do this easily and efficiently, we at Tata Consultancy Services (TCS), bring you our on-demand
iON Messaging Solution. Our Internet-based solution helps people communicate and collaborate within
an organization.
Overview                                                  Benefits
A workforce spread across multiple locations is           Created to address the communication challenges of
common today. However it brings to the fore a             modern enterprises, the iON Messaging Solution
challenge: ensuring that employees communicate and        delivers value in multiple ways. We help you:
collaborate to use their collective knowledge for the
                                                          n access to an expanded professional network
                                                          Provide
enterprise's success.
                                                            to get information quickly, execute tasks faster and
Facilitating this within your enterprise, our solution      increase productivity;
enables you to be connected anytime, anywhere for
                                                          n compliance and regulatory adherence;
                                                          Ensure
communication and collaboration, linking
geographically distributed employees in real time.        n down communication and travel expenses;
                                                          Drive
The solution’s feature-rich, highly secure and reliable
email and collaborative tools enable employees to be      n your Total Cost of Ownership (TCO) with
                                                          Reduce
more responsive to urgent issues. Further, employees        minimal investments in IT infrastructure;
are able to exchange ideas and arrive at business
decisions rapidly, enabling you to reduce                 Enhance your 'green' initiatives by enabling you to
                                                          n

communication and travel expenses.                          save energy and reduce your carbon footprint.

Our innovative solution provides you with:

n from anywhere over the Internet through
Access
  web mail and email clients like Outlook,
  Thunderbird, Zimbra Desktop, etc;

Compatibility with HTTP, POP3 and IMAP protocols
n
  with SSL (secure channel).

A robust security model with anti-spam and anti
n
  virus features to protect your mail information.

Perform advanced searches or set rule to filter mail
n
  communication.

A simplified user experience with a single-point
n
  access to email, calendars, contacts and effective
  search and retrieval option.
Why iON
iON provides comprehensive solutions that address         A pay-as-you-use model
varied IT requirements. From network to ERP, iON is
offered as a single service, in a pay-per-use model,      This model eliminates capital investment as we
allowing you to leverage the solution’s true potential.   provide the IT infrastructure and software on rent.
iON ensures integration of all processes along with       You pay as you use and only for the number of users
ease of use.                                              who actually use the software. The rent is charged
                                                          monthly. Typically, the cumulative rental for three
iON promises:                                             years is equal to the capital cost of acquiring similar or
                                                          lesser software with one-time payment. Usually, the
nperformance in normal broadband;
High                                                      ROI exceeds rental within three months, when best
                                                          practices are well followed. The rental includes
Stringent security and data privacy;
n
                                                          maintenance and training, with no hidden costs.
Guaranteed availability (99 per cent uptime);
n
                                                          Personalised solutions
Disaster recovery;
n
                                                          Although this is a cloud service, the software is
Reduced need for IT staff.
n                                                         configurable to each business. You will always get the
                                                          flavour of your own business by picking and choosing
iON, therefore, manages your processes while you use      what processes you would need.
the software. You gain from:
                                                          Automatic upgrades
Integrated solutions
                                                          We continuously invest in our solutions to ensure best
We ensure that all your solutions are connected. For      practices. We enrich the software based on user
example, if you are using a CRM along with an ERP,        feedback and business and statutory changes.
and have a document management system to                  We ensure the upgrade without disrupting the user.
organise your files, we ensure that these solutions are
connected and work as one. So for you, it is simply IT
and not applications.

Increased agility

We bring in the agility to keep pace with changing
processes or a new line of business. We help you
configure the processes to work differently or simply
choose new practices recommended by the software.
Our activation system flags on best practices while the
system is running. As you pick and choose, we give you
more options to choose from.
About iON
iON is Tata Consultancy Services’ strategic unit for Small and Medium Business. iON provides
end - to - end business solutions to the SMB segment, the growth engine of the economy.
iON caters to the needs of multiple industry segments with best practices gained through TCS’
global experience, domestic market reach, skills, know-how and delivery capabilities.

For more information, visit us at www.tcsion.com



Contact
To know more about the iON Messaging Solution,
Toll Free Number 1800 209 6030
Email            ion.salessupport@tcs.com



About Tata Consultancy Services Ltd (TCS)
Tata Consultancy Services is an IT services, consulting and business solutions organization that
delivers real results to global business, ensuring a level of certainty no other firm can match.
TCS offers a consulting-led, integrated portfolio of IT and IT-enabled infrastructure, engineering
and assurance services. This is delivered through its unique Global Network Delivery ModelTM,
recognized as the benchmark of excellence in software development. A part of the Tata Group,
India’s largest industrial conglomerate, TCS has a global footprint and is listed on the National
Stock Exchange and Bombay Stock Exchange in India.

For more information, visit us at www.tcs.com




IT Services
Business Solutions
                                                                                                                                                           TCS Design Services I P I 09 I 11




Outsourcing

All content / information present here is the exclusive property of Tata Consultancy Services Limited (TCS). The content / information contained here is
correct at the time of publishing. No material from here may be copied, modified, reproduced, republished, uploaded, transmitted, posted or
distributed in any form without prior written permission from TCS. Unauthorized use of the content / information appearing here may violate copyright,
trademark and other applicable laws, and could result in criminal or civil penalties.
Copyright © 2011 Tata Consultancy Services Limited

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iON Messaging Solution ERP pay per use SaaS PaaS IaaS IT as a Service

  • 1. Messaging Solution How do you keep employees connected across locations? How do you enable them to communicate and collaborate across multiple geographies, without increasing costs? People and their knowledge are your organization's most valuable assets. Hence, while there is a need to harness this, there is also the need to give them immediate access to the information they need – anytime, anywhere. To help you do this easily and efficiently, we at Tata Consultancy Services (TCS), bring you our on-demand iON Messaging Solution. Our Internet-based solution helps people communicate and collaborate within an organization.
  • 2. Overview Benefits A workforce spread across multiple locations is Created to address the communication challenges of common today. However it brings to the fore a modern enterprises, the iON Messaging Solution challenge: ensuring that employees communicate and delivers value in multiple ways. We help you: collaborate to use their collective knowledge for the n access to an expanded professional network Provide enterprise's success. to get information quickly, execute tasks faster and Facilitating this within your enterprise, our solution increase productivity; enables you to be connected anytime, anywhere for n compliance and regulatory adherence; Ensure communication and collaboration, linking geographically distributed employees in real time. n down communication and travel expenses; Drive The solution’s feature-rich, highly secure and reliable email and collaborative tools enable employees to be n your Total Cost of Ownership (TCO) with Reduce more responsive to urgent issues. Further, employees minimal investments in IT infrastructure; are able to exchange ideas and arrive at business decisions rapidly, enabling you to reduce Enhance your 'green' initiatives by enabling you to n communication and travel expenses. save energy and reduce your carbon footprint. Our innovative solution provides you with: n from anywhere over the Internet through Access web mail and email clients like Outlook, Thunderbird, Zimbra Desktop, etc; Compatibility with HTTP, POP3 and IMAP protocols n with SSL (secure channel). A robust security model with anti-spam and anti n virus features to protect your mail information. Perform advanced searches or set rule to filter mail n communication. A simplified user experience with a single-point n access to email, calendars, contacts and effective search and retrieval option.
  • 3. Why iON iON provides comprehensive solutions that address A pay-as-you-use model varied IT requirements. From network to ERP, iON is offered as a single service, in a pay-per-use model, This model eliminates capital investment as we allowing you to leverage the solution’s true potential. provide the IT infrastructure and software on rent. iON ensures integration of all processes along with You pay as you use and only for the number of users ease of use. who actually use the software. The rent is charged monthly. Typically, the cumulative rental for three iON promises: years is equal to the capital cost of acquiring similar or lesser software with one-time payment. Usually, the nperformance in normal broadband; High ROI exceeds rental within three months, when best practices are well followed. The rental includes Stringent security and data privacy; n maintenance and training, with no hidden costs. Guaranteed availability (99 per cent uptime); n Personalised solutions Disaster recovery; n Although this is a cloud service, the software is Reduced need for IT staff. n configurable to each business. You will always get the flavour of your own business by picking and choosing iON, therefore, manages your processes while you use what processes you would need. the software. You gain from: Automatic upgrades Integrated solutions We continuously invest in our solutions to ensure best We ensure that all your solutions are connected. For practices. We enrich the software based on user example, if you are using a CRM along with an ERP, feedback and business and statutory changes. and have a document management system to We ensure the upgrade without disrupting the user. organise your files, we ensure that these solutions are connected and work as one. So for you, it is simply IT and not applications. Increased agility We bring in the agility to keep pace with changing processes or a new line of business. We help you configure the processes to work differently or simply choose new practices recommended by the software. Our activation system flags on best practices while the system is running. As you pick and choose, we give you more options to choose from.
  • 4. About iON iON is Tata Consultancy Services’ strategic unit for Small and Medium Business. iON provides end - to - end business solutions to the SMB segment, the growth engine of the economy. iON caters to the needs of multiple industry segments with best practices gained through TCS’ global experience, domestic market reach, skills, know-how and delivery capabilities. For more information, visit us at www.tcsion.com Contact To know more about the iON Messaging Solution, Toll Free Number 1800 209 6030 Email ion.salessupport@tcs.com About Tata Consultancy Services Ltd (TCS) Tata Consultancy Services is an IT services, consulting and business solutions organization that delivers real results to global business, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT and IT-enabled infrastructure, engineering and assurance services. This is delivered through its unique Global Network Delivery ModelTM, recognized as the benchmark of excellence in software development. A part of the Tata Group, India’s largest industrial conglomerate, TCS has a global footprint and is listed on the National Stock Exchange and Bombay Stock Exchange in India. For more information, visit us at www.tcs.com IT Services Business Solutions TCS Design Services I P I 09 I 11 Outsourcing All content / information present here is the exclusive property of Tata Consultancy Services Limited (TCS). The content / information contained here is correct at the time of publishing. No material from here may be copied, modified, reproduced, republished, uploaded, transmitted, posted or distributed in any form without prior written permission from TCS. Unauthorized use of the content / information appearing here may violate copyright, trademark and other applicable laws, and could result in criminal or civil penalties. Copyright © 2011 Tata Consultancy Services Limited