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Market implications for different
deployment models of a central
cognitive enabler
   Pieter Ballon   IBBT-SMIT (Vrije Universiteit Brussel)




   1st IBBT-MIT Joint Workshop on Cognitive Radio Standardization
   and Markets, Brussels, Belgium, 11 May 2009

                                Studies on Media, Information & Telecommunication
Research Question



  CPC can have various implementations
  How to evaluate business viability a priori?
      distribution of roles over actors cannot be taken as a given
      assumptions needed for business case cannot be made yet
  Architectural (re)design involved, also at industry level
      Context of platformisation of mobile industry
  In this case: business model analysis is appropriate
The Business Model Construct - Definition



  Definition
      Network of Firms
      Specifies control and
       value
      In context of
       reconfiguration of both
       technical and business
       architectures
  Functions
      Vertically bridging
      Horizontally bridging
The Business Model Construct - Operationalisation



1.    Business model archetypes around gatekeeper role(s)
2.    Business Model Configuration Matrix: crucial parameters and trade-offs
3.    Strategic fit within contextual contingencies and power asymmetries


              CONTROL PARAMETERS                                           VALUE PARAMETERS
         Value Network        Functional                            Financial Model  Value Configuration
          Parameters         Architecture                             Parameters         Parameters
                             Parameters
       Combination of Assets  Modularity                         Cost (Sharing) Model               Positioning

      Concentrated    Distributed     Modular      Integrated    Concentrated   Distributed   Complement   Substitute
        Vertical Integration             Distribution of             Revenue Model              User Involvement
                                          Intelligence
       Integrated    Disintegrated   Centralised   Distributed      Direct       Indirect        High        Low
       Customer Ownership               Interoperability            Revenue Sharing               Intended Value
                                                                        Model
        Direct       Intermediated      Yes           No             Yes           No           Price/      Lock-in
                                                                                                Quality
CPC as gatekeeper role



   Solves lack of information in flexible spectrum context
   Adds value by facilitating seamless network selection
    and access
   Is bottleneck because it controls and coordinates
    information
CPC archetypes (1/3)



   Operator CPC: operators deploy their own CPC. They control the
    parameters for the information that is offered by the CPC as well
    as the usage policies, and own the network over which the CPC
    information is transmitted;
CPC archetypes (2/3)



   Intermediary CPC: one or more CPCs are operated by a non-
    operator entity. A public organisation such as the regulator or new
    business actors could take up the role of providing a CPC
CPC archetypes (3/3)



   Hybrid CPC: a general ‘meta-CPC’ is operated by either the
    regulator or an intermediary and refers to lower-level, individual
    CPCs deployed by the operators, within a hierarchical system. The
    meta-CPC can be non-exclusive or exclusive
Interview Approach



  The interviews were in-depth and semi-structured, and were composed
   of a set of qualitative and open-ended questions
  They were conducted by telephone and took generally between 1 hour
   and 1 hour and 30 minutes
  Interviewees were sent a paper on the CPC concept and configurations
   identified earlier, as well as an indicative questionnaire, prior to the
   interview
  The business model configuration matrix was used to structure the
   analysis around the most relevant parameters and trade-offs
Interview Questions (1/3)



A. Value network
1 W h o should operate the CPC?
2 W hat are drivers and bottlenecks to operate the CPC?
3 Can a CPC function as an independent commercial company? Why (not)?
4 Will the owner of the CPC have a direct relationship with customers?
5 If the CPC is operator- or intermediary-based, can a user change from one CPC to
    another?

B. Functional Architecture
6 Should the CPC be integrated into the standard telecom infrastructure (e.g. as a logical
      channel within an existing RAT) or should it be separate from the existing
      infrastructure?
7 W hat kind of data can be sent from and to the CPC? Possibilities:
7 . 1 F r o m operator’s side:
                         Available RATs, Capacity, Bandwidth, QoS parameters, Pricing
7 . 2 F r o m customer’s side:
                         Identification, Location, Desired service class, Device class/brand/OS
                         etc., Desired QoS/bandwidth/price
8 W here should the decision-making on CPC-enabled service discovery lie?
8 . 1 U s er (active)
8 . 2 D e v i ce (policy)
8 . 3 C PC (brokerage function)
8 . 4 O p erator (operator-originating policies, brokerage function)
 Should the bearer for different CPCs be standardized for all operators?
Interview Questions (2/3)



  C. Financial Model
  1 H o w do you estimate the site cost and operational cost of a CPC network? Given the
        difference between broadcast/on demand, different bearers, logical channel vs. separate
        CPC, spectrum sharing for different CPCs,…
  2 H o w do you estimate the cost of CPC alternatives?
  3 H o w do you estimate the capacity gain due to CPC-enabled Flexible Spectrum
        Management?
  4 Can we expect consumers to pay for CPC-enabled services?
  5 Can we expect operators to pay for being present onto an intermediary CPC?
  6 Is there opportunity for indirect revenues via the CPC, either by government subsidies of
        via advertising?
  7 If the CPC is operated by an intermediary, what kind of revenue sharing agreements
        could be envisaged?
  8 W hen do financial transactions take place?
  8 . 1 W hen a RAT is listed onto a CPC?
  8 . 2 W hen a RAT gets priority listing on a CPC?
  8 . 3 W hen a consumer makes use of a CPC to consult the parameters of a RAT?
  8 . 4 W hen a consumer subscribes onto a CPC/brokerage function?
  8 . 5 W hen a consumer makes a connection to one of the listed RATs?
                a. W hen a consumer sends and receives data via one of the listed RATs?
Interview Questions (3/3)



  D. Value Configuration
  1 W hat kind of CPC-enabled, consumer-oriented services may be envisaged?
  5.1 Choice of multiple, competing (substituting) or complementary RATs
  5 . 2 A lways best connected schemes
  5 . 3 A lways cheapest connected schemes
  5 . 4 Other
  2 W hat kind of CPC-enabled, operator-oriented services may be envisaged?
  3 How would these products be positioned vis-à-vis existing services?
  4 To what extent will a CPC leave choice for users to select operators and RATs freely,
        and to what extent will this be regulated by
  4 . 1 U s er defined policies within the terminal
  4 . 2 C PC/broker strategies
  4 . 3 O p erator lock-in strategies
  4 . 4 O p erator lock-in strategies + operator defined policies
  5 In the products offered to consumers, what strategy should be chosen?
  5 . 1 O p erational excellence
  5.2 Product leadership
               a. Customer intimacy
Interviewed experts


                Title                Organisation       Countr y      Date of interview
                                       Mobile Operators
     1. Senior Expert, New         Telefonica Movile Spain            29 July 2007
     Network Technologies
     2. Services Sciences          France Tele c o m   France         30 July 2007
     Research Group Co-Leade r
     3.
Business
Manager,
Radio
   Telefonica Movile   Spain          31 July 2007
     Network
Planning
     4. Technology Strategy        Proximus            Belgium        15 Sept 2007
     Manage r
     5. Head of Regulatory         Proximus            Belgium        15 Sept 2007
     Affairs
     6. R&D Project Manager        Telecom Italia     Italy           24 April 2 0 0 8
                                       Telecom Vendor s
     7. Global Marketing           Motorola           UK              12 July 2007
     Manage r
     8. Senior Specialist,         Nokia Siemens      Germa n y       26 Sept 2007
     Principal Engineer            Networks
     9. Product Manager            LG                 France          26 Sept 2007
     10. Standardisation Engineer LG                  France          26 Sept 2007
     11. Manager, Research         Alcatel Lucent     Germa n y       19 Dec 2007
     Departme n t
                              Regulatory and Competition Expe r t s
     12. Senior Member             Tata Consulting    Europe and      29 July 2007
                                   Services           India
     13. Managing Direc t o r      T-R e g s          Belgium         19 Oct 2 0 0 7
     14. Senior Consultant –       IDATE              France          30 Oct 2 0 0 7
     Head of Mobile Broadband
     15. Managing Direc t o r      SFC                UK              4 April 2 0 0 8
     16. Senior Fellow             Centre for         Belgium         11 April 2 0 0 8
                                   European Policy
                                   Studies
Strategic Fit assessment (1/12)



       
              Operators
             Vendors
                  Regulatory
 experts


       Combination
 Concentrated
            Concentrated
             Concentrated

       of
 Assets

                    Operators
 control
      Operators
are
wel l
      Any
 large‐scale
 CPC

                    crucial
 assets
 in
     equipped
to
set
u p
      implementation

                    terms
 of
 legacy 
      their
own
CPC
at 
a
      needs
 to
 leverage 

                    networks,
               fraction
of
the
t ime
    existing

                    equipment
and
sit e
     and
 cost
 that
 it 
     infrastructure
 as

                    ownership.
 Also,
       woul d 
          take
   much
 as
 possible ,

                    mobile
 operators
       alternative
              thereby
 creating
 a

                    control
 a
 range
 of
   providers.
 They
         major
advantage
fo r

                    confidential
            have
 the
 le verage
     existing
large
mobile

                    informatio n 
    on
    to
 influence
 policy
    operators.
Also,
the 

                    network
                 makers
 as
 well
 as
     Operator
CPC
 model

                    deployment,
 local
      to
 acquire
 contro l
    would
 create
 most

                    capacity,
 pricing
      over
any
competing
       value
 to
 larg     e

                    and
access
network
      independent
 CPCs
        operators
 owning

                    usage
that
is
hard 
                               multip l e 
      RAT

                    or
 impossible
 to
                                networks

                    obtain
 without

                    their
 consent

Strategic Fit assessment (2/12)



    Vertical
    Integrated
              Partially
 or
 Fu    lly
 Partially
 or
     Fully

    Integration
                          Integrated
               Integrated


                 The
CPC
should
be 
      The
Operator
CPC
is 
       In
first
instance, 
 an

                 an
 instrument
 that
    feasible,
 but
 in
 some
   Operator
 CPC
 may 

                 safeguards
              cases
the
Hybrid
CPC
       be
 implemented.

                 operator
 control
       model
 is
 explici tly
     Afterwards,
 more

                 over
 spectrum
          preferred
 over
 this. 
    collective
 models

                 usage
within
a
F SM
     Some
 also
 consider 
      can
be
expected.
The

                 context,
rather
than
    that
 the
 Operato r
       Hybrid
 model,
 with

                 to
 further
 e rode
     CPC
 would
 allow
          a
 consortium

                 this
 control.
 The
     complementary
              operating
the
 meta‐
                 Operator
 CPC
 i s
      operators
or
that
an 
      CPC,
is
advocated
b y

                 preferred.
 Some
        operator
 consortium
       most
 competition

                 ‘closed
 platform’
      would
 establish
 a
        experts

                 variants
or
a
‘th in’
   joint
 CPC

                 Hybrid
 CPC,
 whil e

                 not
 the
 preferred 

                 options,
are
seen
a s

                 potentially
feasible


Strategic Fit assessment (3/12)




   Customer
 Direct

                  Direct

                    Direct

   Ownership

              Users
 will
 not
 be 
   Most
 end‐users
 do
        Operators
should
be

              able
 to
 sca       n
   not
 value
 a           
   free
 to
 i mplement

              different
 operator
     brokerage
 function
        their
 own
 busines s

              CPCs,
nor
t o
switch
    in
 order
 to
 actively
    models.
        No

              between
 operators
      switch
 between
            agreement
 as
 to

              in
 a
 dynamic       
   operators.
 Some
           whether
 user

              manner
                  experts
 envisage
          terminals
 would
 be

                                       that
 end‐user
             able
to
‘see’
different

                                       terminals
 will
 be 
       CPCs
      when

                                       able
to
‘see’
different
    connecting
 to 
 a

                                       CPCs
       when
           meta‐CPC


                                       connecting
 to
 a 

                                       meta‐CPC

Strategic Fit assessment (4/12)



    Modularity
 M o d u l a r , 
 S e m i ­ Semi­Modular
            Semi­Modular


                Modular
               o r

                Integrated


                   Difference
 of
          The
 optimal
 trade‐     What
is
advocated
is

                   opinion 
          or
   off
may
be
either
an
    an
in‐band
CPC
tha t

                   indecision
 as
 to 
     in‐band
 solution
       makes
 use 
        of

                   whether
 the
 CP C
      that
 incorporates
      operators’
 existing

                   should
be
an
‘out ‐      some
 form
 of       
   network

                   band’
 channel,
         modularity,
 e.g.
 by
   infrastructure,

                   independent
 of
         designing
 the
 CP C
    possibly
 (and
 in 

                   legacy
 systems
 and
    as
 an
 application 
    most
 cases,

                   RATs,
 or
 an
 ‘in ‐     server
that
could
be 
   preferably)

                   band’
 logical
          separated
from
the 
     combined
 with
 a 

                   channel
 within
         network
                 meta‐CPC
 that

                   existing
 systems
       management
              makes
 use 
        of

                   and
 RATs
               domain,
 or
 as
 a
      existing
 or

                                            Hybrid
CPC,
with
a 
     dedicated

                                            general
 out‐band
       infrastructure
of
the 

                                            channel
 being
          meta‐CPC

                                            combined
 with
 an
      consortium

                                            operator‐specific
       members

                                            channel
 that

                                            contains
most
of
the

                                            CPC
 functionality

Strategic Fit assessment (5/12)



   Distribution
 Mostly
 Centralised
      Mostly
Centralised
or
 Partly
Distributed

   of
                                     Partly
Distributed

   Intelligence

                 The
 Operator
 i s
       The
 responsibility
       Most
intelligence
is 

                 responsible
 for
         for
 optimising
 QoS
      located
 at
 th e

                 optimising
network
       and
cost

 should 
 lie
   operator’s
side.
The

                 behaviour.
 Some
         with
 the
 operators.
     data
on
the
meta ‐
                 consider
that
there 
     Still,
 the
 end ‐user
    CPC
side
 should
 be

                 might
 be
 generic
       may
 be
triggered
to 
     restricted.
 There

                 policies
 set
 i n
       make
certain
choices
      may
 be
 policy ‐
                 advance
 by
 th e
        and
 may
           be
    base d 
    network

                 users
 for
 selecting 
   presented
with
price
      selection,
 set
 by

                 particular
 RATs
         information
 in
t he
      end‐users


                 within
       the
        form
          of

                 operator’s
domain
        advertisements

Strategic Fit assessment (6/12)



   Interoperability
 Standardised

         Some
 elements
           Some
 elements

                                            standardised
             standardised


                     The
 CPC
 shou ld
     In
case
of
an
out ‐       Non‐standardisation

                     be
 standardised
      band
(meta‐)CPC,
         of
 the
 CP           C

                     either
 as
 stand ‐    the
 bearer
              technolo g y 
      may

                     alone
 solution
 or
   network
 should
          cause
the
reach
and 

                     inside
 a
 cellular
   be
 standardised,
        comprehensiveness

                     technolo g y . 
 A
    at
 least
 on
 a      
   of
 the
 CPC
 to
 b e

                     Hybrid
CPC
cou ld
     European
 level.
         restrained.
 Yet

                     accelerate
            In
 case
 of
 an
 in‐     standardisation
risks

                     introduction,
 by
     band
 CPC,
 only
         to
 diminish
 any

                     only
                  the
 detection
           advantages
 of
 inter‐
                     standardising
the
     procedure
should
         technology

                     meta‐CPC
              be
standardised
          competition . 
       A

                                                                      Hybrid
 CPC
 model 

                                                                      might
strike
the
bes t

                                                                      b a l a n c e 
 between

                                                                      both
considerations


Strategic Fit assessment (7/12)




    
            Operators
                Vendors
                  Reg.
experts


    Cost
      Mostly
 Concentrated
       Mostly
 Concentrated
 Partly
 Distributed,

    (sharing)
                                                   Partly
Concentrated

    model

               Cost
of
Operator
CPC 
      Cost
 of
 a
 CPC
 i  s
   Costs
 are
 partl y

               is
relatively
light
f or
   relatively
 low
 if
      distributed
as
far
 as

               established
                existing
                 a
 consortium
 model

               operators,
 high
 f or
     infrastructure
is
used
   is
advocated,
and
 as

               others
                     and/or
 if
 a        n
   partly
 concentrated

                                           application
 server
      regarding
         the

                                           logic
is
employed
        individual
 operator

                                                                     investments
 in
 an

                                                                     Operator
 CPC

Strategic Fit assessment (8/12)



 Revenue
   Indirect
                  Indirect
                 Indirect

 model

            The
CPC
is
pr imarily
     The
CPC
can
function
     Indirect
revenues
are

            a
 way
 to
 incre ase
     as
an
advertising
and
    generated
 through

            efficiency
and
thus
to
    marketing
 channel.
      cost
reduction,
better

            cut
 costs
 and        
   Also,
 it
 may 
 allow
   quality
of
service,
th e

            increase
profitability.
   operators
to
avoid
a 
    facilitation
 of

            In
 addition,
 new 
       part
of
their
network
    additional
 services,

            connectivity
bundles
      costs,
 and
 enable
      and
an
ex pansion
 of

            could
 be
 proposed,
      them
 to
         more
   opportunities
 to
 use

            within
 a
 flat
 fee   
   optimally
 distribute
    existing
 services.

            revenue
model
logic
       their
end‐users
over
     Versioning
of
flat
fe e

                                       the
 various
 rad io
     packages
 is
      also

                                       access
networks
          envisaged

Strategic Fit assessment (9/12)




  Revenue
   Yes,
no
specific
role 
 Yes,
with
limited 
role
 Yes,
with
role
for
CPC

  sharing
   for
 CPC
               for
 CPC

  model

             National
 roaming
        Revenue
sharing
may
       Revenue
 sharing

             agreements
 would
        take
place
as
a
result 
   may
take
place
 as
 a

             mirro r 
      current
   of
roaming
and/or
as
      result
 of
 inter ‐
             international
            a
 result
 of
 usin   g
   operator
 roaming

             roaming
 agreements

     other
 operators’
 CPC
    agreements
 and
 of

                                       infrastructure
            sharing
CPC
capacity

Strategic Fit assessment (10/12)


   
          Operators
                     Vendors
                        Reg.
experts


   Positionin Complement
                    Complement
                     Complement

   g

              The CPC is mainly an           The
CPC
may
 be
 mainly
        The
CPC,
rather
than
t o

              enabler to mana ge and         invisible
to
end‐users,
in
     lead
 to
 stron               gly

              control heterogeneity, an d    terms
 of
 bot             h
   disruptive
changes,
will 

              optimise network efficiency.
                                             functionality
 and
             enable
 a
 series
 of

              Market positioning would
              not change at all or only
                                             positioning
of
operators.
      opportuniti e s 
             for

              slightly by offering mor e     Alternatively,
an
‘always
      differentiating
 the

              user choice and favouring      best
 connected
                market
 positioning
 of

              large operators                guarantee’
 could
              o p e r a t o r s , 
 t h r ough

                                             constitute
an
additional 
      versioning,
 facilitating

                                             selling
point
 for
current
     new
services
and
so
 on

                                             operators.
 The
 CP C

                                             could
 also
 be
 visible
 to

                                             users
in
the
form 
 of
 an

                                             informatio n 
            or

                                             marketing
 channel

Strategic Fit assessment (11/12)



 User
      Limited
or
non­existent
        Limited
or
non­existent
        Limited

 involvem
 ent
       The CPC functionalities         Most
 or
 all
 of
 the      
   Some
 doubts
 as
 to

            should be as ‘ invisible’ as    responsibility
 for
            whether
 end‐users
 will

            possible, a.o. because of the   optimising
      n e t w ork
   have
the
possibility
to 

            shift towards flat rates for
                                            parameters
 should
 lie
        ‘see’
different
 CPC.
Even

            connectivity, and th        e
            negative influence on use r
                                            with
 th e 
 operators.
        in
the
case
that
‘active ’

            value of custom ers having      Possibly,
 a
 restricte d
      switching
between
RATs

            to make frequent network        number
 of
 relevant 
          and/or
 providers
 is

            connectivity choices. There     instances
 could
 be
           allowed,
this
should
take

            could possibly be some us er    filtered
 out
 for
 which
      place
 as
 a
 r esult
 of

            pre-sets                        the
user
is
triggered
to 
      policies
 of
 which
 some

                                            make
an
active
choice
          are
set
in
advance
by
the

                                                                            operator
 and
 others
 by

                                                                            the
 end‐users

Strategic Fit assessment (12/12)



 Intended
   Mixed
                        Mixed
                         Mixed

 value

             Spectrum
 efficiency
         Through 
              the
    Customer
intimacy
may 

             enhancing
tools
such
a s
     optimisation
 of
 radio
       dominate
 in
 the
 short

             the
 CPC
 should
 a llow
     access 
         network
      term,
while
optimisation

             optimisation
 of
      the
   selection,
 end‐users
         of
the
price/quality
ratio

             price/quality
 ratio,
 but
   could
 be
 offered
 either
    may
 dominate
 in
 the 

             these
 advantages
 may
       the
guarantee
of
bein g
       longer
 term.
 Various

             be
 mostly
 absorbed
 by
     ‘best
 connected
 within 
     opportunities
 for
 inter‐
             operators.
 The
 limited
     certain
cost
constraints’,
    operator
differentiation

             user
 choice,
 th        e
   or
 of
 enjoying
 very
        are
foreseen,
 because
of


             provision
 of
 flat
 fee
     cheap
 free
connectivity.
     divergent
       CPC

             connectivity
 packages
       In
 addition,
 the
 CPC
 is
   implementations
 and

             and
the
single
operato r
     likely
to
be
employed
to
      opportunities
 to
 offer
 a

             control 
     over
    the
   keep
end‐users
within
a 
      range
 of
 additiona l

             information
provided
by
      single
 operator’s
            services

             the
 CPC
 promote
       a
   domain

             customer
 intimacy
 o r

             ‘lock‐in’
 strategy


Validated CPC business models (1/3)



   Operator CPC: all operators have their own CPC. Operators control most of the value
      network and technical and customer-data on the CPC
     Users switch (passively or actively) between their home operator’s available networks but
      continuously remain within the same business domain. Any technical platform activity in
      case of spectrum trading is transparent
     Pre-established revenue sharing models set the rules for clearing between the network
      operators (national roaming)
Validated CPC business models (2/3)



   Extended Operator CPC: CPC functionality is opened up to other connectivity providers
      that do not possess a CPC infrastructure. This is a platform in a business sense because
      users can access different business domains
     However, Operator CPC platform not available to every stakeholder. Mainly complementary
      operators: in terms of network reach (i.e. smaller operators with niche technology or with
      network deployment in a limited area), or in terms of customer reach (i.e. MVNOs with
      attractive branding)
Validated CPC business models (3/3)



  Hybrid Consortium CPC: Information provision for large ones and small
  operators, while operators retain control over own pilot channel and over
  own connectivity offering. From the 3 strategically feasible models, this one
  alleviates most the regulatory experts’ concerns
  Only one CPC channel needs to be harmonised and needs to be known a
   priori by the device. Non-exclusivity of meta-CPC only in case of strong
   regulatory intervention
Discarded CPC business models



  Intermediary commercial CPC: introduces single point of failure, does not have
   necessary control over data, no strategic fit between stakeholders, control of
   customers not aligned with control of gatekeeping roles, continuous customer
   choice in terms of mobile access decreases instead of increases customer value
  Intermediary regulatory CPC: introduces single point of failure, no strategic fit
   with main stakeholders, continuous customer choice in terms of mobile access
   decreases instead of increases customer value
  Hybrid regulatory CPC: regulatory body is most likely to outsource meta-CPC
   functionality (cfr. Number portability databases etc.)
  Hybrid commercial CPC: no commercial value proposition
Conclusions (1/2)



    The need for a CPC-type functionality as well as the likelihood of any major business model
     reconfiguration depend on the (uncertain) persistence and intensification of both heterogeneity in
     networks and flexible spectrum management
    Even under such circumstances, no strongly disruptive outcome vis-à-vis the current business
     model configuration
        Interpretation of the introduction of AWTs and even of FSM as not necessarily
         negative for current mobile operators’ businesses,
        Estimation that the assets to compete in the mobile access provision domain, and
         more specifically to offer the CPC’s gatekeeping functionalities, are firmly
         controlled by established mobile operators
        Expectation that moving (most of) the CPC functionalities away from the operators
         would diminish, rather than increase, customer value, because it would potentially
         lead to information overload and to unpredictable tariffs for connectivity
Conclusions (2/2)



    Towards platform rather than integrated model?
          Platformisation depens on increasing trend to RAT heterogeneity and flexibility of spectrum
          Validated business models include two platform models as well as an integrated, non-platform model. The
           first platform model concerns an Extended Operator CPC model in which the operator uses its CPC as a
           platform for (mostly complementary) smaller operators and MVNOs. The second one refers to a Hybrid
           Consortium CPC model in which a meta-CPC is set up by a consortium of operators, and functions as a
           platform providing generic information on the location of individual operators’ CPCs.
          Whether platformisation will in fact take place in such a context, depends a.o. on the cost structure as well
           as the cost saving potential of particular CPC implementations, and on the regulatory insistence on a joint
           solution
          any further reconfiguration and platformisation beyond these validated models depends on regulatory
           intervention that would go significantly further than the current consensus
    Strategic Fit around the value configuration related to CPC and cognitive radio
          Customer intimacy and Operational excellence, Not diversity of offerings is stressed. A CPC will firstly
           ensure efficiency and seamlessness; and secondly (in case of the platform models) will safeguard the
           existence of niche operators
Contact


  pieter.ballon@vub.ac.be

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Crsm 9 2009 Pieter Ballon Vub Market Implications For Different Deployments Of A Central Cognitive Enabler

  • 1. Market implications for different deployment models of a central cognitive enabler Pieter Ballon IBBT-SMIT (Vrije Universiteit Brussel) 1st IBBT-MIT Joint Workshop on Cognitive Radio Standardization and Markets, Brussels, Belgium, 11 May 2009 Studies on Media, Information & Telecommunication
  • 2. Research Question   CPC can have various implementations   How to evaluate business viability a priori?   distribution of roles over actors cannot be taken as a given   assumptions needed for business case cannot be made yet   Architectural (re)design involved, also at industry level   Context of platformisation of mobile industry   In this case: business model analysis is appropriate
  • 3. The Business Model Construct - Definition   Definition   Network of Firms   Specifies control and value   In context of reconfiguration of both technical and business architectures   Functions   Vertically bridging   Horizontally bridging
  • 4. The Business Model Construct - Operationalisation 1.  Business model archetypes around gatekeeper role(s) 2.  Business Model Configuration Matrix: crucial parameters and trade-offs 3.  Strategic fit within contextual contingencies and power asymmetries CONTROL PARAMETERS VALUE PARAMETERS Value Network Functional Financial Model Value Configuration Parameters Architecture Parameters Parameters Parameters Combination of Assets Modularity Cost (Sharing) Model Positioning Concentrated Distributed Modular Integrated Concentrated Distributed Complement Substitute Vertical Integration Distribution of Revenue Model User Involvement Intelligence Integrated Disintegrated Centralised Distributed Direct Indirect High Low Customer Ownership Interoperability Revenue Sharing Intended Value Model Direct Intermediated Yes No Yes No Price/ Lock-in Quality
  • 5. CPC as gatekeeper role   Solves lack of information in flexible spectrum context   Adds value by facilitating seamless network selection and access   Is bottleneck because it controls and coordinates information
  • 6. CPC archetypes (1/3)   Operator CPC: operators deploy their own CPC. They control the parameters for the information that is offered by the CPC as well as the usage policies, and own the network over which the CPC information is transmitted;
  • 7. CPC archetypes (2/3)   Intermediary CPC: one or more CPCs are operated by a non- operator entity. A public organisation such as the regulator or new business actors could take up the role of providing a CPC
  • 8. CPC archetypes (3/3)   Hybrid CPC: a general ‘meta-CPC’ is operated by either the regulator or an intermediary and refers to lower-level, individual CPCs deployed by the operators, within a hierarchical system. The meta-CPC can be non-exclusive or exclusive
  • 9. Interview Approach   The interviews were in-depth and semi-structured, and were composed of a set of qualitative and open-ended questions   They were conducted by telephone and took generally between 1 hour and 1 hour and 30 minutes   Interviewees were sent a paper on the CPC concept and configurations identified earlier, as well as an indicative questionnaire, prior to the interview   The business model configuration matrix was used to structure the analysis around the most relevant parameters and trade-offs
  • 10. Interview Questions (1/3) A. Value network 1 W h o should operate the CPC? 2 W hat are drivers and bottlenecks to operate the CPC? 3 Can a CPC function as an independent commercial company? Why (not)? 4 Will the owner of the CPC have a direct relationship with customers? 5 If the CPC is operator- or intermediary-based, can a user change from one CPC to another? B. Functional Architecture 6 Should the CPC be integrated into the standard telecom infrastructure (e.g. as a logical channel within an existing RAT) or should it be separate from the existing infrastructure? 7 W hat kind of data can be sent from and to the CPC? Possibilities: 7 . 1 F r o m operator’s side: Available RATs, Capacity, Bandwidth, QoS parameters, Pricing 7 . 2 F r o m customer’s side: Identification, Location, Desired service class, Device class/brand/OS etc., Desired QoS/bandwidth/price 8 W here should the decision-making on CPC-enabled service discovery lie? 8 . 1 U s er (active) 8 . 2 D e v i ce (policy) 8 . 3 C PC (brokerage function) 8 . 4 O p erator (operator-originating policies, brokerage function) Should the bearer for different CPCs be standardized for all operators?
  • 11. Interview Questions (2/3) C. Financial Model 1 H o w do you estimate the site cost and operational cost of a CPC network? Given the difference between broadcast/on demand, different bearers, logical channel vs. separate CPC, spectrum sharing for different CPCs,… 2 H o w do you estimate the cost of CPC alternatives? 3 H o w do you estimate the capacity gain due to CPC-enabled Flexible Spectrum Management? 4 Can we expect consumers to pay for CPC-enabled services? 5 Can we expect operators to pay for being present onto an intermediary CPC? 6 Is there opportunity for indirect revenues via the CPC, either by government subsidies of via advertising? 7 If the CPC is operated by an intermediary, what kind of revenue sharing agreements could be envisaged? 8 W hen do financial transactions take place? 8 . 1 W hen a RAT is listed onto a CPC? 8 . 2 W hen a RAT gets priority listing on a CPC? 8 . 3 W hen a consumer makes use of a CPC to consult the parameters of a RAT? 8 . 4 W hen a consumer subscribes onto a CPC/brokerage function? 8 . 5 W hen a consumer makes a connection to one of the listed RATs? a. W hen a consumer sends and receives data via one of the listed RATs?
  • 12. Interview Questions (3/3) D. Value Configuration 1 W hat kind of CPC-enabled, consumer-oriented services may be envisaged? 5.1 Choice of multiple, competing (substituting) or complementary RATs 5 . 2 A lways best connected schemes 5 . 3 A lways cheapest connected schemes 5 . 4 Other 2 W hat kind of CPC-enabled, operator-oriented services may be envisaged? 3 How would these products be positioned vis-à-vis existing services? 4 To what extent will a CPC leave choice for users to select operators and RATs freely, and to what extent will this be regulated by 4 . 1 U s er defined policies within the terminal 4 . 2 C PC/broker strategies 4 . 3 O p erator lock-in strategies 4 . 4 O p erator lock-in strategies + operator defined policies 5 In the products offered to consumers, what strategy should be chosen? 5 . 1 O p erational excellence 5.2 Product leadership a. Customer intimacy
  • 13. Interviewed experts Title Organisation Countr y Date of interview Mobile Operators 1. Senior Expert, New Telefonica Movile Spain 29 July 2007 Network Technologies 2. Services Sciences France Tele c o m France 30 July 2007 Research Group Co-Leade r 3.
Business
Manager,
Radio
 Telefonica Movile Spain 31 July 2007 Network
Planning 4. Technology Strategy Proximus Belgium 15 Sept 2007 Manage r 5. Head of Regulatory Proximus Belgium 15 Sept 2007 Affairs 6. R&D Project Manager Telecom Italia Italy 24 April 2 0 0 8 Telecom Vendor s 7. Global Marketing Motorola UK 12 July 2007 Manage r 8. Senior Specialist, Nokia Siemens Germa n y 26 Sept 2007 Principal Engineer Networks 9. Product Manager LG France 26 Sept 2007 10. Standardisation Engineer LG France 26 Sept 2007 11. Manager, Research Alcatel Lucent Germa n y 19 Dec 2007 Departme n t Regulatory and Competition Expe r t s 12. Senior Member Tata Consulting Europe and 29 July 2007 Services India 13. Managing Direc t o r T-R e g s Belgium 19 Oct 2 0 0 7 14. Senior Consultant – IDATE France 30 Oct 2 0 0 7 Head of Mobile Broadband 15. Managing Direc t o r SFC UK 4 April 2 0 0 8 16. Senior Fellow Centre for Belgium 11 April 2 0 0 8 European Policy Studies
  • 14. Strategic Fit assessment (1/12) 
 Operators
 Vendors
 Regulatory
 experts
 Combination
 Concentrated
 Concentrated
 Concentrated
 of
 Assets
 Operators
 control
 Operators
are
wel l
 Any
 large‐scale
 CPC
 crucial
 assets
 in
 equipped
to
set
u p
 implementation
 terms
 of
 legacy 
 their
own
CPC
at 
a
 needs
 to
 leverage 
 networks,
 fraction
of
the
t ime
 existing
 equipment
and
sit e
 and
 cost
 that
 it 
 infrastructure
 as
 ownership.
 Also,
 woul d 
 take
 much
 as
 possible ,
 mobile
 operators
 alternative
 thereby
 creating
 a
 control
 a
 range
 of
 providers.
 They
 major
advantage
fo r
 confidential
 have
 the
 le verage
 existing
large
mobile
 informatio n 
 on
 to
 influence
 policy
 operators.
Also,
the 
 network
 makers
 as
 well
 as
 Operator
CPC
 model
 deployment,
 local
 to
 acquire
 contro l
 would
 create
 most
 capacity,
 pricing
 over
any
competing
 value
 to
 larg e
 and
access
network
 independent
 CPCs
 operators
 owning
 usage
that
is
hard 
 multip l e 
 RAT
 or
 impossible
 to
 networks
 obtain
 without
 their
 consent

  • 15. Strategic Fit assessment (2/12) Vertical
 Integrated
 Partially
 or
 Fu lly
 Partially
 or
 Fully
 Integration
 Integrated
 Integrated
 The
CPC
should
be 
 The
Operator
CPC
is 
 In
first
instance, 
 an
 an
 instrument
 that
 feasible,
 but
 in
 some
 Operator
 CPC
 may 
 safeguards
 cases
the
Hybrid
CPC
 be
 implemented.
 operator
 control
 model
 is
 explici tly
 Afterwards,
 more
 over
 spectrum
 preferred
 over
 this. 
 collective
 models
 usage
within
a
F SM
 Some
 also
 consider 
 can
be
expected.
The
 context,
rather
than
 that
 the
 Operato r
 Hybrid
 model,
 with
 to
 further
 e rode
 CPC
 would
 allow
 a
 consortium
 this
 control.
 The
 complementary
 operating
the
 meta‐ Operator
 CPC
 i s
 operators
or
that
an 
 CPC,
is
advocated
b y
 preferred.
 Some
 operator
 consortium
 most
 competition
 ‘closed
 platform’
 would
 establish
 a
 experts
 variants
or
a
‘th in’
 joint
 CPC
 Hybrid
 CPC,
 whil e
 not
 the
 preferred 
 options,
are
seen
a s
 potentially
feasible


  • 16. Strategic Fit assessment (3/12) Customer
 Direct

 Direct

 Direct
 Ownership
 Users
 will
 not
 be 
 Most
 end‐users
 do
 Operators
should
be
 able
 to
 sca n
 not
 value
 a 
 free
 to
 i mplement
 different
 operator
 brokerage
 function
 their
 own
 busines s
 CPCs,
nor
t o
switch
 in
 order
 to
 actively
 models.
 No
 between
 operators
 switch
 between
 agreement
 as
 to
 in
 a
 dynamic 
 operators.
 Some
 whether
 user
 manner
 experts
 envisage
 terminals
 would
 be
 that
 end‐user
 able
to
‘see’
different
 terminals
 will
 be 
 CPCs
 when
 able
to
‘see’
different
 connecting
 to 
 a
 CPCs
 when
 meta‐CPC

 connecting
 to
 a 
 meta‐CPC

  • 17. Strategic Fit assessment (4/12) Modularity
 M o d u l a r , 
 S e m i ­ Semi­Modular
 Semi­Modular

 Modular
 o r
 Integrated
 Difference
 of
 The
 optimal
 trade‐ What
is
advocated
is
 opinion 
 or
 off
may
be
either
an
 an
in‐band
CPC
tha t
 indecision
 as
 to 
 in‐band
 solution
 makes
 use 
 of
 whether
 the
 CP C
 that
 incorporates
 operators’
 existing
 should
be
an
‘out ‐ some
 form
 of 
 network
 band’
 channel,
 modularity,
 e.g.
 by
 infrastructure,
 independent
 of
 designing
 the
 CP C
 possibly
 (and
 in 
 legacy
 systems
 and
 as
 an
 application 
 most
 cases,
 RATs,
 or
 an
 ‘in ‐ server
that
could
be 
 preferably)
 band’
 logical
 separated
from
the 
 combined
 with
 a 
 channel
 within
 network
 meta‐CPC
 that
 existing
 systems
 management
 makes
 use 
 of
 and
 RATs
 domain,
 or
 as
 a
 existing
 or
 Hybrid
CPC,
with
a 
 dedicated
 general
 out‐band
 infrastructure
of
the 
 channel
 being
 meta‐CPC
 combined
 with
 an
 consortium
 operator‐specific
 members
 channel
 that
 contains
most
of
the
 CPC
 functionality

  • 18. Strategic Fit assessment (5/12) Distribution
 Mostly
 Centralised
 Mostly
Centralised
or
 Partly
Distributed
 of
 Partly
Distributed
 Intelligence
 The
 Operator
 i s
 The
 responsibility
 Most
intelligence
is 
 responsible
 for
 for
 optimising
 QoS
 located
 at
 th e
 optimising
network
 and
cost

 should 
 lie
 operator’s
side.
The
 behaviour.
 Some
 with
 the
 operators.
 data
on
the
meta ‐ consider
that
there 
 Still,
 the
 end ‐user
 CPC
side
 should
 be
 might
 be
 generic
 may
 be
triggered
to 
 restricted.
 There
 policies
 set
 i n
 make
certain
choices
 may
 be
 policy ‐ advance
 by
 th e
 and
 may
 be
 base d 
 network
 users
 for
 selecting 
 presented
with
price
 selection,
 set
 by
 particular
 RATs
 information
 in
t he
 end‐users

 within
 the
 form
 of
 operator’s
domain
 advertisements

  • 19. Strategic Fit assessment (6/12) Interoperability
 Standardised

 Some
 elements
 Some
 elements
 standardised
 standardised
 The
 CPC
 shou ld
 In
case
of
an
out ‐ Non‐standardisation
 be
 standardised
 band
(meta‐)CPC,
 of
 the
 CP C
 either
 as
 stand ‐ the
 bearer
 technolo g y 
 may
 alone
 solution
 or
 network
 should
 cause
the
reach
and 
 inside
 a
 cellular
 be
 standardised,
 comprehensiveness
 technolo g y . 
 A
 at
 least
 on
 a 
 of
 the
 CPC
 to
 b e
 Hybrid
CPC
cou ld
 European
 level.
 restrained.
 Yet
 accelerate
 In
 case
 of
 an
 in‐ standardisation
risks
 introduction,
 by
 band
 CPC,
 only
 to
 diminish
 any
 only
 the
 detection
 advantages
 of
 inter‐ standardising
the
 procedure
should
 technology
 meta‐CPC
 be
standardised
 competition . 
 A
 Hybrid
 CPC
 model 
 might
strike
the
bes t
 b a l a n c e 
 between
 both
considerations


  • 20. Strategic Fit assessment (7/12) 
 Operators
 Vendors
 Reg.
experts
 Cost
 Mostly
 Concentrated
 Mostly
 Concentrated
 Partly
 Distributed,
 (sharing)
 Partly
Concentrated
 model
 Cost
of
Operator
CPC 
 Cost
 of
 a
 CPC
 i s
 Costs
 are
 partl y
 is
relatively
light
f or
 relatively
 low
 if
 distributed
as
far
 as
 established
 existing
 a
 consortium
 model
 operators,
 high
 f or
 infrastructure
is
used
 is
advocated,
and
 as
 others
 and/or
 if
 a n
 partly
 concentrated
 application
 server
 regarding
 the
 logic
is
employed
 individual
 operator
 investments
 in
 an
 Operator
 CPC

  • 21. Strategic Fit assessment (8/12) Revenue
 Indirect
 Indirect
 Indirect
 model
 The
CPC
is
pr imarily
 The
CPC
can
function
 Indirect
revenues
are
 a
 way
 to
 incre ase
 as
an
advertising
and
 generated
 through
 efficiency
and
thus
to
 marketing
 channel.
 cost
reduction,
better
 cut
 costs
 and 
 Also,
 it
 may 
 allow
 quality
of
service,
th e
 increase
profitability.
 operators
to
avoid
a 
 facilitation
 of
 In
 addition,
 new 
 part
of
their
network
 additional
 services,
 connectivity
bundles
 costs,
 and
 enable
 and
an
ex pansion
 of
 could
 be
 proposed,
 them
 to
 more
 opportunities
 to
 use
 within
 a
 flat
 fee 
 optimally
 distribute
 existing
 services.
 revenue
model
logic
 their
end‐users
over
 Versioning
of
flat
fe e
 the
 various
 rad io
 packages
 is
 also
 access
networks
 envisaged

  • 22. Strategic Fit assessment (9/12) Revenue
 Yes,
no
specific
role 
 Yes,
with
limited 
role
 Yes,
with
role
for
CPC
 sharing
 for
 CPC
 for
 CPC
 model
 National
 roaming
 Revenue
sharing
may
 Revenue
 sharing
 agreements
 would
 take
place
as
a
result 
 may
take
place
 as
 a
 mirro r 
 current
 of
roaming
and/or
as
 result
 of
 inter ‐ international
 a
 result
 of
 usin g
 operator
 roaming
 roaming
 agreements

 other
 operators’
 CPC
 agreements
 and
 of
 infrastructure
 sharing
CPC
capacity

  • 23. Strategic Fit assessment (10/12) 
 Operators
 Vendors
 Reg.
experts
 Positionin Complement
 Complement
 Complement
 g
 The CPC is mainly an The
CPC
may
 be
 mainly
 The
CPC,
rather
than
t o
 enabler to mana ge and invisible
to
end‐users,
in
 lead
 to
 stron gly
 control heterogeneity, an d terms
 of
 bot h
 disruptive
changes,
will 
 optimise network efficiency. functionality
 and
 enable
 a
 series
 of
 Market positioning would not change at all or only positioning
of
operators.
 opportuniti e s 
 for
 slightly by offering mor e Alternatively,
an
‘always
 differentiating
 the
 user choice and favouring best
 connected
 market
 positioning
 of
 large operators guarantee’
 could
 o p e r a t o r s , 
 t h r ough
 constitute
an
additional 
 versioning,
 facilitating
 selling
point
 for
current
 new
services
and
so
 on
 operators.
 The
 CP C
 could
 also
 be
 visible
 to
 users
in
the
form 
 of
 an
 informatio n 
 or
 marketing
 channel

  • 24. Strategic Fit assessment (11/12) User
 Limited
or
non­existent
 Limited
or
non­existent
 Limited
 involvem ent
 The CPC functionalities Most
 or
 all
 of
 the 
 Some
 doubts
 as
 to
 should be as ‘ invisible’ as responsibility
 for
 whether
 end‐users
 will
 possible, a.o. because of the optimising
 n e t w ork
 have
the
possibility
to 
 shift towards flat rates for parameters
 should
 lie
 ‘see’
different
 CPC.
Even
 connectivity, and th e negative influence on use r with
 th e 
 operators.
 in
the
case
that
‘active ’
 value of custom ers having Possibly,
 a
 restricte d
 switching
between
RATs
 to make frequent network number
 of
 relevant 
 and/or
 providers
 is
 connectivity choices. There instances
 could
 be
 allowed,
this
should
take
 could possibly be some us er filtered
 out
 for
 which
 place
 as
 a
 r esult
 of
 pre-sets the
user
is
triggered
to 
 policies
 of
 which
 some
 make
an
active
choice
 are
set
in
advance
by
the
 operator
 and
 others
 by
 the
 end‐users

  • 25. Strategic Fit assessment (12/12) Intended
 Mixed
 Mixed
 Mixed
 value
 Spectrum
 efficiency
 Through 
 the
 Customer
intimacy
may 
 enhancing
tools
such
a s
 optimisation
 of
 radio
 dominate
 in
 the
 short
 the
 CPC
 should
 a llow
 access 
 network
 term,
while
optimisation
 optimisation
 of
 the
 selection,
 end‐users
 of
the
price/quality
ratio
 price/quality
 ratio,
 but
 could
 be
 offered
 either
 may
 dominate
 in
 the 
 these
 advantages
 may
 the
guarantee
of
bein g
 longer
 term.
 Various
 be
 mostly
 absorbed
 by
 ‘best
 connected
 within 
 opportunities
 for
 inter‐ operators.
 The
 limited
 certain
cost
constraints’,
 operator
differentiation
 user
 choice,
 th e
 or
 of
 enjoying
 very
 are
foreseen,
 because
of

 provision
 of
 flat
 fee
 cheap
 free
connectivity.
 divergent
 CPC
 connectivity
 packages
 In
 addition,
 the
 CPC
 is
 implementations
 and
 and
the
single
operato r
 likely
to
be
employed
to
 opportunities
 to
 offer
 a
 control 
 over
 the
 keep
end‐users
within
a 
 range
 of
 additiona l
 information
provided
by
 single
 operator’s
 services
 the
 CPC
 promote
 a
 domain
 customer
 intimacy
 o r
 ‘lock‐in’
 strategy


  • 26. Validated CPC business models (1/3)   Operator CPC: all operators have their own CPC. Operators control most of the value network and technical and customer-data on the CPC   Users switch (passively or actively) between their home operator’s available networks but continuously remain within the same business domain. Any technical platform activity in case of spectrum trading is transparent   Pre-established revenue sharing models set the rules for clearing between the network operators (national roaming)
  • 27. Validated CPC business models (2/3)   Extended Operator CPC: CPC functionality is opened up to other connectivity providers that do not possess a CPC infrastructure. This is a platform in a business sense because users can access different business domains   However, Operator CPC platform not available to every stakeholder. Mainly complementary operators: in terms of network reach (i.e. smaller operators with niche technology or with network deployment in a limited area), or in terms of customer reach (i.e. MVNOs with attractive branding)
  • 28. Validated CPC business models (3/3)   Hybrid Consortium CPC: Information provision for large ones and small operators, while operators retain control over own pilot channel and over own connectivity offering. From the 3 strategically feasible models, this one alleviates most the regulatory experts’ concerns   Only one CPC channel needs to be harmonised and needs to be known a priori by the device. Non-exclusivity of meta-CPC only in case of strong regulatory intervention
  • 29. Discarded CPC business models   Intermediary commercial CPC: introduces single point of failure, does not have necessary control over data, no strategic fit between stakeholders, control of customers not aligned with control of gatekeeping roles, continuous customer choice in terms of mobile access decreases instead of increases customer value   Intermediary regulatory CPC: introduces single point of failure, no strategic fit with main stakeholders, continuous customer choice in terms of mobile access decreases instead of increases customer value   Hybrid regulatory CPC: regulatory body is most likely to outsource meta-CPC functionality (cfr. Number portability databases etc.)   Hybrid commercial CPC: no commercial value proposition
  • 30. Conclusions (1/2)   The need for a CPC-type functionality as well as the likelihood of any major business model reconfiguration depend on the (uncertain) persistence and intensification of both heterogeneity in networks and flexible spectrum management   Even under such circumstances, no strongly disruptive outcome vis-à-vis the current business model configuration   Interpretation of the introduction of AWTs and even of FSM as not necessarily negative for current mobile operators’ businesses,   Estimation that the assets to compete in the mobile access provision domain, and more specifically to offer the CPC’s gatekeeping functionalities, are firmly controlled by established mobile operators   Expectation that moving (most of) the CPC functionalities away from the operators would diminish, rather than increase, customer value, because it would potentially lead to information overload and to unpredictable tariffs for connectivity
  • 31. Conclusions (2/2)   Towards platform rather than integrated model?   Platformisation depens on increasing trend to RAT heterogeneity and flexibility of spectrum   Validated business models include two platform models as well as an integrated, non-platform model. The first platform model concerns an Extended Operator CPC model in which the operator uses its CPC as a platform for (mostly complementary) smaller operators and MVNOs. The second one refers to a Hybrid Consortium CPC model in which a meta-CPC is set up by a consortium of operators, and functions as a platform providing generic information on the location of individual operators’ CPCs.   Whether platformisation will in fact take place in such a context, depends a.o. on the cost structure as well as the cost saving potential of particular CPC implementations, and on the regulatory insistence on a joint solution   any further reconfiguration and platformisation beyond these validated models depends on regulatory intervention that would go significantly further than the current consensus   Strategic Fit around the value configuration related to CPC and cognitive radio   Customer intimacy and Operational excellence, Not diversity of offerings is stressed. A CPC will firstly ensure efficiency and seamlessness; and secondly (in case of the platform models) will safeguard the existence of niche operators