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© 2013 IBM Corporation
SSE Services Offerings
from IBM Rational Lab Services
© 2013 IBM Corporation
Accelerating Product and Service Innovation | Rational
1
Our Mission
 Our 1-2-3 services delivery approach
is based on our proven experience
and industry best practices:
 1. Assess and Plan - Tailored solutions
to meet specific business needs
 2. Adopt - Expertise to prove and
accelerate adoption of business
processes and development
capabilities
 3. Rollout and Scale - Efficient rollout
of your proven solutions across the
organization
IBM Rational Lab Services is a global organization of over 300 senior expert
consultants and architects experienced in deploying Rational Solutions to
improve your Software & System Development and Delivery capabilities.
Our unique capabilities Accelerate your Deployment of IBM Rational
technologies to maximize your ROI.
Our team has direct access to experts in our Development Labs across IBM in
addition to our own Business partner ecosystem to deliver your Rational
solution on any scale.
© 2013 IBM Corporation
Accelerating Product and Service Innovation | Rational
2
Systems and Software Engineering (SSE)
IBM Software solutions for product and systems development help you deliver high
quality products and systems, on time and with reduced risk.
IBM Software product and systems development solutions provide you with
the capability to:
 Design products and systems that are innovative,
yet safe, secure and reliable
 Accelerate your product and systems development
processes
 Improve product quality and demonstrate
compliance to regulations
 Design, develop and deliver complete families of
products
 Visualize, organize and analyze your engineering
data to accelerate innovation
© 2013 IBM Corporation
Accelerating Product and Service Innovation | Rational
3
SSE Services Offerings from Rational Lab Services
Assessment and Planning (1-2 weeks*)
 Understand your strategy, goals and constraints and provide
recommendations
 Understand business drivers, current integration capabilities and pain
points. Identify and prioritize candidate projects.
Accelerated Value Program (AVP)
 Transition to AVP for Proactive, Preventative and Personalized Services
ONGOING
MANAGEMENT
AND SUPPORT
ADOPT
Consulting Services (3-6 months*)
 Execute the enterprise deployment plan to implement the solution across
the organization
 Typical activities include creating centers of excellence, project mentoring,
and train-the-trainer workshops
ROLLOUT AND
SCALE
2
3
1 ASSESS
*Average timeframes noted; timeframe may vary by client needs and services offering selected
ONGOING
MANAGEMENT
AND SUPPORT
Quick win Pilot (6-12 weeks*)
 Prepare your core team
 Define your usage model
 Implement a set of capabilities by taking a project team through the full
solution life cycle
© 2013 IBM Corporation
Accelerating Product and Service Innovation | Rational
44
SSE Assessment and Planning
 Intended Audience:
 Key leadership from practice areas in stakeholder
organization
 Key pilot team stakeholders
 Value Proposition
 Confirm and critique business plans for software
delivery initiatives with IBM’s “expert testimony”
 Benchmark your software capability improvement plans
and targets with industry norms
 Quantify your “as-is” performance and set “to-be”
targets with incremental milestones of improvement
 Activities
 Planning Workshop
 SSE Assessment Workshop
 Collaborative discussion on current status, future goals
and adoption requirements
 Deliverables
 Capability Improvement Recommendations
 SSE Architecture
 Adoption Roadmap
 Resources
 Typically 2 IBM Consultants
The Assessment and Planning
offering will aim to capture
sufficient information to make
specific recommendations and
plans for implementation of your
solution. IBM will collaborate with
you to understand your current
situation, goals and constraints.
© 2013 IBM Corporation
Accelerating Product and Service Innovation | Rational
55
SSE Quick Win Pilot
 Intended Audience:
 Development organization and CIO
 Value Proposition
 Scope out the right amount of change and initiate pilot
projects with high impact
 Quantify pilot project expectations, timeframes and
uncertainties
 Ensure that pilot project is a catalyst for longer-term
measured improvements
 Activities
 Mentor your core adoption team
 Define Usage Model, Configure Solution, Migrate your
existing data
 Pilot the SSE solution with your core team
 Measure outcomes and adjust solution to optimize
value
 Deliverables
 Initial implementation of SSE usage model
 Enabled core team
 Instantiated SSE environment
 Repeatable process
 Resources
 Typically 4-8 IBM Consultants
The Quick Win Pilot follows a
prescriptive approach which
will implement and prove out the
optimum usage model for your
organization. IBM will review best
practices, provide expert advice,
and mentoring to your core team
based on worldwide industry and
client experiences.
© 2013 IBM Corporation
Accelerating Product and Service Innovation | Rational
66
SSE Consulting Services
 Intended Audience:
 Your core team and Domain, Program and Project
organizations
 Value Proposition
 Accelerate time to value: Reduce project ramp-up times
 Transform software practitioner duty cycles from 60/40
(productive work/overhead work) to 80/20
 Transform to quantified economic governance with
honest, transparent measurement and collaboration
 Add expertise that improves the predictability of
successful outcomes
 Activities
 Customized adoption planning services supporting
implementation of transformational, enterprise solution
 Organization change leadership, mentoring, asset
development and learning continuum
 Establish distributed core team and social network
 Deliverables
 Prescribed strategy for adoption, migration, on-
boarding, measuring and learning
 Repeatable Adoption Framework
 Scaling Architecture Recommendations
 Resources
 4+* IBM Consultants
*Varies by client needs
Our IBM experts will collaborate with
your team to understand your scaling
needs. The rollout will drive incremental
enterprise-wide deployment of the
solution leading to enhanced
productivity, better collaboration and
increased product value.
© 2013 IBM Corporation
Accelerating Product and Service Innovation | Rational
77
SSE Services Offerings from Rational Lab Services
A comprehensive suite of capabilities for your SSE initiatives
Helping you address your Systems and Software Engineering
challenges:
 Assess and Plan - Determine requirements, constraints, usage model
and success criteria; define high level solution architecture; and plan for
integration needs
 Adopt - Pilot, mentor, measure & adjust
 Rollout and Scale - Incrementally scale your solution across the
organization
© 2013 IBM Corporation
Accelerating Product and Service Innovation | Rational
88
© Copyright IBM Corporation 2013. All rights reserved. The information contained in these materials is provided for informational purposes only, and is provided AS IS without warranty of
any kind, express or implied. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, these materials. Nothing contained in these materials is intended to,
nor shall have the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing
the use of IBM software. References in these materials to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates. Product release
dates and/or capabilities referenced in these materials may change at any time at IBM’s sole discretion based on market opportunities or other factors, and are not intended to be a commitment
to future product or feature availability in any way. IBM, the IBM logo, Rational, the Rational logo, Telelogic, the Telelogic logo, and other IBM products and services are trademarks of the
International Business Machines Corporation, in the United States, other countries or both. Other company, product, or service names may be trademarks or service marks of others.
www.ibm.com/software/rational/services

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SSE Services Offerings from Rational Lab Services

  • 1. © 2013 IBM Corporation SSE Services Offerings from IBM Rational Lab Services
  • 2. © 2013 IBM Corporation Accelerating Product and Service Innovation | Rational 1 Our Mission  Our 1-2-3 services delivery approach is based on our proven experience and industry best practices:  1. Assess and Plan - Tailored solutions to meet specific business needs  2. Adopt - Expertise to prove and accelerate adoption of business processes and development capabilities  3. Rollout and Scale - Efficient rollout of your proven solutions across the organization IBM Rational Lab Services is a global organization of over 300 senior expert consultants and architects experienced in deploying Rational Solutions to improve your Software & System Development and Delivery capabilities. Our unique capabilities Accelerate your Deployment of IBM Rational technologies to maximize your ROI. Our team has direct access to experts in our Development Labs across IBM in addition to our own Business partner ecosystem to deliver your Rational solution on any scale.
  • 3. © 2013 IBM Corporation Accelerating Product and Service Innovation | Rational 2 Systems and Software Engineering (SSE) IBM Software solutions for product and systems development help you deliver high quality products and systems, on time and with reduced risk. IBM Software product and systems development solutions provide you with the capability to:  Design products and systems that are innovative, yet safe, secure and reliable  Accelerate your product and systems development processes  Improve product quality and demonstrate compliance to regulations  Design, develop and deliver complete families of products  Visualize, organize and analyze your engineering data to accelerate innovation
  • 4. © 2013 IBM Corporation Accelerating Product and Service Innovation | Rational 3 SSE Services Offerings from Rational Lab Services Assessment and Planning (1-2 weeks*)  Understand your strategy, goals and constraints and provide recommendations  Understand business drivers, current integration capabilities and pain points. Identify and prioritize candidate projects. Accelerated Value Program (AVP)  Transition to AVP for Proactive, Preventative and Personalized Services ONGOING MANAGEMENT AND SUPPORT ADOPT Consulting Services (3-6 months*)  Execute the enterprise deployment plan to implement the solution across the organization  Typical activities include creating centers of excellence, project mentoring, and train-the-trainer workshops ROLLOUT AND SCALE 2 3 1 ASSESS *Average timeframes noted; timeframe may vary by client needs and services offering selected ONGOING MANAGEMENT AND SUPPORT Quick win Pilot (6-12 weeks*)  Prepare your core team  Define your usage model  Implement a set of capabilities by taking a project team through the full solution life cycle
  • 5. © 2013 IBM Corporation Accelerating Product and Service Innovation | Rational 44 SSE Assessment and Planning  Intended Audience:  Key leadership from practice areas in stakeholder organization  Key pilot team stakeholders  Value Proposition  Confirm and critique business plans for software delivery initiatives with IBM’s “expert testimony”  Benchmark your software capability improvement plans and targets with industry norms  Quantify your “as-is” performance and set “to-be” targets with incremental milestones of improvement  Activities  Planning Workshop  SSE Assessment Workshop  Collaborative discussion on current status, future goals and adoption requirements  Deliverables  Capability Improvement Recommendations  SSE Architecture  Adoption Roadmap  Resources  Typically 2 IBM Consultants The Assessment and Planning offering will aim to capture sufficient information to make specific recommendations and plans for implementation of your solution. IBM will collaborate with you to understand your current situation, goals and constraints.
  • 6. © 2013 IBM Corporation Accelerating Product and Service Innovation | Rational 55 SSE Quick Win Pilot  Intended Audience:  Development organization and CIO  Value Proposition  Scope out the right amount of change and initiate pilot projects with high impact  Quantify pilot project expectations, timeframes and uncertainties  Ensure that pilot project is a catalyst for longer-term measured improvements  Activities  Mentor your core adoption team  Define Usage Model, Configure Solution, Migrate your existing data  Pilot the SSE solution with your core team  Measure outcomes and adjust solution to optimize value  Deliverables  Initial implementation of SSE usage model  Enabled core team  Instantiated SSE environment  Repeatable process  Resources  Typically 4-8 IBM Consultants The Quick Win Pilot follows a prescriptive approach which will implement and prove out the optimum usage model for your organization. IBM will review best practices, provide expert advice, and mentoring to your core team based on worldwide industry and client experiences.
  • 7. © 2013 IBM Corporation Accelerating Product and Service Innovation | Rational 66 SSE Consulting Services  Intended Audience:  Your core team and Domain, Program and Project organizations  Value Proposition  Accelerate time to value: Reduce project ramp-up times  Transform software practitioner duty cycles from 60/40 (productive work/overhead work) to 80/20  Transform to quantified economic governance with honest, transparent measurement and collaboration  Add expertise that improves the predictability of successful outcomes  Activities  Customized adoption planning services supporting implementation of transformational, enterprise solution  Organization change leadership, mentoring, asset development and learning continuum  Establish distributed core team and social network  Deliverables  Prescribed strategy for adoption, migration, on- boarding, measuring and learning  Repeatable Adoption Framework  Scaling Architecture Recommendations  Resources  4+* IBM Consultants *Varies by client needs Our IBM experts will collaborate with your team to understand your scaling needs. The rollout will drive incremental enterprise-wide deployment of the solution leading to enhanced productivity, better collaboration and increased product value.
  • 8. © 2013 IBM Corporation Accelerating Product and Service Innovation | Rational 77 SSE Services Offerings from Rational Lab Services A comprehensive suite of capabilities for your SSE initiatives Helping you address your Systems and Software Engineering challenges:  Assess and Plan - Determine requirements, constraints, usage model and success criteria; define high level solution architecture; and plan for integration needs  Adopt - Pilot, mentor, measure & adjust  Rollout and Scale - Incrementally scale your solution across the organization
  • 9. © 2013 IBM Corporation Accelerating Product and Service Innovation | Rational 88 © Copyright IBM Corporation 2013. All rights reserved. The information contained in these materials is provided for informational purposes only, and is provided AS IS without warranty of any kind, express or implied. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, these materials. Nothing contained in these materials is intended to, nor shall have the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM software. References in these materials to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates. Product release dates and/or capabilities referenced in these materials may change at any time at IBM’s sole discretion based on market opportunities or other factors, and are not intended to be a commitment to future product or feature availability in any way. IBM, the IBM logo, Rational, the Rational logo, Telelogic, the Telelogic logo, and other IBM products and services are trademarks of the International Business Machines Corporation, in the United States, other countries or both. Other company, product, or service names may be trademarks or service marks of others. www.ibm.com/software/rational/services