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How to make money from paid social
James Mortimer
15.07.2014
#ixdisplay
Who I am and what I do
Introduction
• Paid Social Analyst @
iCrossing
• Here to help grow paid
social offering
• Based in Brighton
• Work with media &
content teams
#ixdisplay
• Fundamentals to client / agency relationship
• Some good social campaigns
• How to keep your accountants happy
• They buying cycle and paid social
What I’m going to cover
Today
#ixdisplay
#ixdisplay
(Compared to search)
Advertising on social media is fairly new
Facebook ads started in 2007 (same as
iPhone)
Twitter ads started 2011
#ixdisplay
#ixdisplay
Or both?
Branding or ROI?
#ixdisplay
#ixdisplay
276 RTs
160,000 visits to blog post explaining
the stunt
Lots of press coverage
#ixdisplay
#ixdisplay
Most RT’d tweet of all time
$1 billion (according to agency)
#ixdisplay
But what will your accountant think?
These are all great PR
#ixdisplay
1. Think beyond the like – look at bottom line
2. Channels and goals aligned
3. Targeting specific to content and goals
4. Good understanding of the buying cycle
#ixdisplay
The buying cycle
#ixdisplay
• Paid social is really good at this
• Important to look at whole picture
• Last click is a bad idea
Awareness
The buying cycle through social
#ixdisplay
• Go on Amazon and look at the ads on your
Facebook
• Targeting existing customers for up sell is
good
• Compare conversion from existing
customers to new ones – social adds
value here
Remarketing through paid social works really well
Retention
#ixdisplay
• Search is good because you
spend X you get Y
• Harder with display
• Social is probably the hardest
• Can work though
• Paid Facebook ads for reed.co.uk
work nearly as well as search ads
• Important to understand attribution
process
Facebook is good at this
Direct response
#ixdisplay
• Paid social will make you money
• It’s more than a PR and branding channel
• Branding and engagement is good and paid makes this
happen (but needs to be aligned with goals)
• Tailor everything (goals, content and targeting)
• Experiment!
Paid social can make you money – need to be clever
Summary

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How to make money from paid social

  • 1. How to make money from paid social James Mortimer 15.07.2014
  • 2. #ixdisplay Who I am and what I do Introduction • Paid Social Analyst @ iCrossing • Here to help grow paid social offering • Based in Brighton • Work with media & content teams
  • 3. #ixdisplay • Fundamentals to client / agency relationship • Some good social campaigns • How to keep your accountants happy • They buying cycle and paid social What I’m going to cover Today
  • 5. #ixdisplay (Compared to search) Advertising on social media is fairly new Facebook ads started in 2007 (same as iPhone) Twitter ads started 2011
  • 9. #ixdisplay 276 RTs 160,000 visits to blog post explaining the stunt Lots of press coverage
  • 11. #ixdisplay Most RT’d tweet of all time $1 billion (according to agency)
  • 12. #ixdisplay But what will your accountant think? These are all great PR
  • 13. #ixdisplay 1. Think beyond the like – look at bottom line 2. Channels and goals aligned 3. Targeting specific to content and goals 4. Good understanding of the buying cycle
  • 15. #ixdisplay • Paid social is really good at this • Important to look at whole picture • Last click is a bad idea Awareness The buying cycle through social
  • 16. #ixdisplay • Go on Amazon and look at the ads on your Facebook • Targeting existing customers for up sell is good • Compare conversion from existing customers to new ones – social adds value here Remarketing through paid social works really well Retention
  • 17. #ixdisplay • Search is good because you spend X you get Y • Harder with display • Social is probably the hardest • Can work though • Paid Facebook ads for reed.co.uk work nearly as well as search ads • Important to understand attribution process Facebook is good at this Direct response
  • 18. #ixdisplay • Paid social will make you money • It’s more than a PR and branding channel • Branding and engagement is good and paid makes this happen (but needs to be aligned with goals) • Tailor everything (goals, content and targeting) • Experiment! Paid social can make you money – need to be clever Summary