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Workforce 2020, Workforce Design (infographic)

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The world of work is changing. Explore the possibilities of a new kind of workforce with our explanatory infographic. This article introduces the new eBook by Ian Tomlin, availlable on iBooks, Amazon and all good book shops.

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Workforce 2020, Workforce Design (infographic)

  1. 1. WORKFORCE 2020 WHAT NEW POSSIBILITIES AWAIT WORKFORCE DESIGNERS TO BRING COMPETITIVE ADVANTAGE TO THEIR ORGANIZATIONS… Fast thinking tasks favor humans. Facilitated Outsourcing programs offer useful ways to combine indirect workforce agility with demands for high integrity controls We’re experts in on-demand workforce. Explore your future possibilities with us. 1 2 3 SAY HELLO TO THE EIGHT TASK GROUPS BELOW 4 5 6 7 8 ….WHEN FOUR WORLDS COLLIDE.. ….AND TWO CAPABILITY FRONTIERS EMERGE DOWNLOAD FREE! READ THE BOOK GET HELP Fast Thinking High Integrity / Low Capability Fast Thinking High Integrity / High Capability Fast Thinking Low Integrity / Low Capability Fast Thinking Low Integrity /High Capability Slow Thinking High Integrity / Low Capability Demands for high levels of competency matched by equally high integrity are well-suited to Full-Time Employment contracts. When tasks don’t need to operate within a tight compliance regime but still require human creative skills, task-based requisitioning, digital job board platforms like are options. Fast thinking tasks that are low on integrity but highly demanding are ideally suited to crowdsourcing platforms able to reach large audiences of experts. Slow thinking high on cognitive demands – especially data processing tasks - generally favors robots. When they need to occur within a ‘firewalled’ high integrity environment artificial intelligence-enabled solutions such as chat-bots and software robots are sensible options. Slow Thinking Low Integrity / Low Capability When simple but repeated cognitive processing tasks require fulfilling software robots and chat-bots benefit from being able to work 24x7 and act as ‘sensors’ to log data processing activities. Slow Thinking High Integrity / High Capability When cognitive tasks demand both high integrity and capability, these may still fall to the ‘key workers’ of enterprises. Direct employment contracts are arguably the best way to secure these skills. That said, more and more of these roles are being fulfilled by AI as time moves on! Slow Thinking Low Integrity / High Capability Outsourcing options and federated AI platforms may be good options to consider for low integrity but high capability cognitive tasks although the options available to do so remain limited to-date.