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Think like a Search Engine and Sting like a Bee




Byron White            Monthly Webinar      Scott Stouffer
Chief Idea Officer          V. 26           Co-Founder
ideaLaunch           September 28th, 2011   seoengine™
Think like a Search Engine and Sting like a Bee




    The Content           #10 Tips to Think    Jump on the
Marketing Revolution    Like a Search Engine    seoengine
What is
Content
Marketing?
It’s the art of listening to your customers’ wants and needs




 Search Box
 Social Media
 Web Analytics
 Keyword Popularity
 Customer Service
 Questionnaires
And the science of delivering it to them in a compelling way

 Articles
 Blogs
 Books
 eBooks
 RSS Feeds
 Printed Books
 Newsletters
 Videos
 Web
 Widgets
It’s catching readers orbiting at high speeds

  Applet
  Desktop
  Events
  Information Portals
  Mobile
  Podcasts
  RSS Feeds
  Social Networks
  News
With information they want and need



 Help
 Advice
 Insight
 Innovation
 Rationalization
 Love
 Happiness
It’s testing campaigns to learn what works best



 A/B Testing
 Multivariate Testing
 Eye Track Testing
 Segmentation Testing
 Geo Target Testing
 Usability Testing
 Content Testing
And finding the most efficient path to engagement and sales




  Score Engagement
  Qualify Lead
  Evaluate Intent
  Induce Trial
  Motivate Purchase
  Get the Sale
  Correlate Assets to Sale
It’s a Six Step Workflow, and you need all six steps
Think like a search
engine and
Sting like a bee!
# 1 Content Asset

 Articles
 Books
 Courseware
 eBooks
 Podcasts
 Printed Books
 Tip Centers
 Webinars
 Whitepapers
 Widgets
 Workbooks
 Video
# 1 Content Assets: How do you stack up?




                          Total Content Assets
                          You vs Competitors
         6000   5482

         5000

         4000

         3000          2488

         2000                 1422
                                     1079   883   813
         1000
                                                        137
            0
# 1 Content Asset Portfolio: How diverse?


               Your Content Assets
                                                                                                                               Content Assets
                                                                2223
           Web Page                         888                        250
                                     429                                     220
           XML Feed                  416
                                  229
              Scroller           211                                   200
                                 179                                                166
         White Paper           114                                                     158
                               107
Customer Testimonials          106                                     150
                               101
            Use Case          54
                              52
       Success Story          47                                       100
                              47                                                                       77
                News          38                                                                                    66
                              38                                                                                                    52
      Course Catalog         30                                         50                                                                        42
                             27                                                                                                                             24 24
               Slides        26                                                                                                                                            12 11 10 7
                             25                                                                                                                                                                                                4               4                  2               2                1        1
                 FAQ         22                                          0
                             20




                                                                                                                                                  Webcast
                                                                                                       Case Study


                                                                                                                                    Bug Tracker
                                                                             Blog


                                                                                               Video




                                                                                                                                                                           Data Sheet




                                                                                                                                                                                                                                                                                                            FAQ
                                                                                                                                                                                                      XML Feed
                                                                                                                                                                   Forum




                                                                                                                                                                                                                                                                  Pricing Page
                                                                                    Web Page




                                                                                                                                                                                        White Paper
                                                                                                                                                            News




                                                                                                                                                                                                                                              Application Guide
                                                                                                                                                                                                                 Login Page




                                                                                                                                                                                                                                                                                 Audio Recording
                                                                                                                                                                                                                                                                                                   Slides
                                                                                                                                                                                                                              Release Notes
                                                                                                                    Press Release
                 Tips        12
                             11
         Study Guide         8
                             6
                Form         5
                             4
           Calculator        3
                             2
Implementation Guide         2
                         0        500      1000   1500   2000   2500
# 2 Social Publishing Frequency: How social are you?


                   Social Media Publishing Volume
                 Customer Relationship Management
       9000
                             8093
       8000

       7000

       6000

       5000

       4000
              2945
       3000           2461

       2000                                 1751
                                    1166            1045
       1000

          0
# 2 Social Fan Base: How connected are you?



                         Social Media Fan Base
                          You vs Competitors
       300000

                257898
       250000


       200000

                         150286
       150000
                                  123369

       100000


        50000
                                           21582
                                                   14665
                                                           4530
            0
# 3 Organic Market Share: What’s your keyword silo share?




                Keyword Silo          Salesforce Market Share
            Contact Management                 31%
                  Sales Cloud                  28%
                    Jigsaw                     26%
              Cloud Computing                  25%
                RemedyForce                    22%
                Service Cloud                  22%
                     CRM                       21%
                 IT Help Desk                  20%
                  Force.com                    13%
           Application Development              11%
           Enterprise Collaboration            10%
                    Chatter                      8%
                   Radian6                       7%
          Social Media Management                5%
# 3 Market Share: What’s your PPC dollar value share?
                                     Top Keyword Dollar Value
            email customer service software                                                         $40.99
                 contact center applications                                                  $37.32
                  contact data management                                                   $36.10
                 crm management software                                                   $34.68
                    enterprise crm software                                              $34.03
             customer contact management                                                 $34.02
             web customer service software                                               $33.59
           online customer support software                                              $33.38
                 help desk software solution                                      $29.86
                         help desk software                                       $29.58
                        software sales leads                                    $27.91
                       it help desk software                                    $27.46
                    enterprise crm solutions                                   $27.04
           contact relationship management                                     $26.89
                small business crm software                                    $26.82
                     contact manager email                                    $26.30
                          free crm software                                  $25.55
                help desk software solutions                                 $25.11

                                           $0.00 $5.00 $10.00$15.00$20.00$25.00$30.00$35.00$40.00$45.00
                                                                      PPC
# 4 Link Popularity: How many and how good?

                       Inbound Links
                                                                          30,982,286

                                                              4,989,204

                                                           2,785,574

                                                           2,588,883

                                                      1,249,959

                                                   795,935

                                                   777,954

                                                   726,165

                                                 443,521

                                             430,345

                                       128,046

                                       114,643

                                       111,575

                                  65,048

                 53

        1        100      10000              1000000                      100000000
# 4 Link Popularity: Are likes the new links?
# 5 Link Building: Are you spamming the search engines?
# 5 Link Building: The Secret Sauce




         I had a big beef with my boss the other day. The
         steak was cooked to perfection and melted in my
         mouth.
# 6 Search Engine Listing Position Trends: Up or Down?

                                        Positions Lost in Last Month
                                                  -1
                 business contact software        -1
                                                  -1
            advantages of cloud computing         -1
                                                       -2
                             sales systems             -2
                                                       -2
                         lead management               -2
                                                       -2
          enterprise collaboration software            -2
                                                       -2
                  application development              -2
                                                            -3
               services of cloud computing                  -3
                                                            -3
                         remedy help desk                   -3
                                                            -3
                crm management software                     -3
                                                            -3
                         business contacts                  -3
                                                                 -4
           customer services management                          -4
                                                                      -5
                 customer relationship crm                                 -6
                                                                                -7
                           cloud platforms                                                                         -21
                                              0                  -5                  -10               -15   -20         -25
                                                                                           Positions
# 7 Optimization Strength of Pages
# 8 Content Quality




    “Writing is easy: All you do is sit staring at a blank piece of
    paper (screen) until the drops of blood form on your
    forehead.”
                                                       —Gene Fowler

    “There’s nothing to writing. All you do is sit down at a
    keyboard and open a vein.”
                                                       —Red Smith
# 8 Great editors turn complexity into simplicity
# 8 Great editors turn complexity into simplicity
# 8 Great editors Turn Complexity into Simplicity
# 9 Distribution Channels
# 9 Publishing Frequency and Depth
# 9 Publishing Frequency and Depth
# 9 Publishing Frequency and Depth
# 10 Time On Site (Time Back to Google Search)
Competitive Research: Lots of Free Tools


Free Research Tools
   seoengine.com
   WordVision.com
   SpyFu.com
   Compete.com
   Quantcast.com
   SEOMajestic.com
   Raven-SEO-Tools.com
   Tools.SEOBook.com
   SEOToolSet.com
   LinkVendor.com
   MarketLeap.com
   SEOMoz.org
Byron White, ideaLaunch
Chief Idea Officer
Twitter: @ByronWhite
Byron[at]ideaLaunch.com        “The only marketing
Phone: 617-227-8800 x 201
                               left is content
                               marketing.”
                               Seth Godin




                            Free 101 Content Marketing Tips Book Download
                            Visit ideaLaunch.com

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Think Like a Search Engine and Win

  • 1. Think like a Search Engine and Sting like a Bee Byron White Monthly Webinar Scott Stouffer Chief Idea Officer V. 26 Co-Founder ideaLaunch September 28th, 2011 seoengine™
  • 2. Think like a Search Engine and Sting like a Bee The Content #10 Tips to Think Jump on the Marketing Revolution Like a Search Engine seoengine
  • 4. It’s the art of listening to your customers’ wants and needs Search Box Social Media Web Analytics Keyword Popularity Customer Service Questionnaires
  • 5. And the science of delivering it to them in a compelling way Articles Blogs Books eBooks RSS Feeds Printed Books Newsletters Videos Web Widgets
  • 6. It’s catching readers orbiting at high speeds Applet Desktop Events Information Portals Mobile Podcasts RSS Feeds Social Networks News
  • 7. With information they want and need Help Advice Insight Innovation Rationalization Love Happiness
  • 8. It’s testing campaigns to learn what works best A/B Testing Multivariate Testing Eye Track Testing Segmentation Testing Geo Target Testing Usability Testing Content Testing
  • 9. And finding the most efficient path to engagement and sales Score Engagement Qualify Lead Evaluate Intent Induce Trial Motivate Purchase Get the Sale Correlate Assets to Sale
  • 10. It’s a Six Step Workflow, and you need all six steps
  • 11. Think like a search engine and Sting like a bee!
  • 12. # 1 Content Asset Articles Books Courseware eBooks Podcasts Printed Books Tip Centers Webinars Whitepapers Widgets Workbooks Video
  • 13. # 1 Content Assets: How do you stack up? Total Content Assets You vs Competitors 6000 5482 5000 4000 3000 2488 2000 1422 1079 883 813 1000 137 0
  • 14. # 1 Content Asset Portfolio: How diverse? Your Content Assets Content Assets 2223 Web Page 888 250 429 220 XML Feed 416 229 Scroller 211 200 179 166 White Paper 114 158 107 Customer Testimonials 106 150 101 Use Case 54 52 Success Story 47 100 47 77 News 38 66 38 52 Course Catalog 30 50 42 27 24 24 Slides 26 12 11 10 7 25 4 4 2 2 1 1 FAQ 22 0 20 Webcast Case Study Bug Tracker Blog Video Data Sheet FAQ XML Feed Forum Pricing Page Web Page White Paper News Application Guide Login Page Audio Recording Slides Release Notes Press Release Tips 12 11 Study Guide 8 6 Form 5 4 Calculator 3 2 Implementation Guide 2 0 500 1000 1500 2000 2500
  • 15. # 2 Social Publishing Frequency: How social are you? Social Media Publishing Volume Customer Relationship Management 9000 8093 8000 7000 6000 5000 4000 2945 3000 2461 2000 1751 1166 1045 1000 0
  • 16. # 2 Social Fan Base: How connected are you? Social Media Fan Base You vs Competitors 300000 257898 250000 200000 150286 150000 123369 100000 50000 21582 14665 4530 0
  • 17. # 3 Organic Market Share: What’s your keyword silo share? Keyword Silo Salesforce Market Share Contact Management 31% Sales Cloud 28% Jigsaw 26% Cloud Computing 25% RemedyForce 22% Service Cloud 22% CRM 21% IT Help Desk 20% Force.com 13% Application Development 11% Enterprise Collaboration 10% Chatter 8% Radian6 7% Social Media Management 5%
  • 18. # 3 Market Share: What’s your PPC dollar value share? Top Keyword Dollar Value email customer service software $40.99 contact center applications $37.32 contact data management $36.10 crm management software $34.68 enterprise crm software $34.03 customer contact management $34.02 web customer service software $33.59 online customer support software $33.38 help desk software solution $29.86 help desk software $29.58 software sales leads $27.91 it help desk software $27.46 enterprise crm solutions $27.04 contact relationship management $26.89 small business crm software $26.82 contact manager email $26.30 free crm software $25.55 help desk software solutions $25.11 $0.00 $5.00 $10.00$15.00$20.00$25.00$30.00$35.00$40.00$45.00 PPC
  • 19. # 4 Link Popularity: How many and how good? Inbound Links 30,982,286 4,989,204 2,785,574 2,588,883 1,249,959 795,935 777,954 726,165 443,521 430,345 128,046 114,643 111,575 65,048 53 1 100 10000 1000000 100000000
  • 20. # 4 Link Popularity: Are likes the new links?
  • 21. # 5 Link Building: Are you spamming the search engines?
  • 22. # 5 Link Building: The Secret Sauce I had a big beef with my boss the other day. The steak was cooked to perfection and melted in my mouth.
  • 23. # 6 Search Engine Listing Position Trends: Up or Down? Positions Lost in Last Month -1 business contact software -1 -1 advantages of cloud computing -1 -2 sales systems -2 -2 lead management -2 -2 enterprise collaboration software -2 -2 application development -2 -3 services of cloud computing -3 -3 remedy help desk -3 -3 crm management software -3 -3 business contacts -3 -4 customer services management -4 -5 customer relationship crm -6 -7 cloud platforms -21 0 -5 -10 -15 -20 -25 Positions
  • 24. # 7 Optimization Strength of Pages
  • 25. # 8 Content Quality “Writing is easy: All you do is sit staring at a blank piece of paper (screen) until the drops of blood form on your forehead.” —Gene Fowler “There’s nothing to writing. All you do is sit down at a keyboard and open a vein.” —Red Smith
  • 26. # 8 Great editors turn complexity into simplicity
  • 27. # 8 Great editors turn complexity into simplicity
  • 28. # 8 Great editors Turn Complexity into Simplicity
  • 29. # 9 Distribution Channels
  • 30. # 9 Publishing Frequency and Depth
  • 31. # 9 Publishing Frequency and Depth
  • 32. # 9 Publishing Frequency and Depth
  • 33. # 10 Time On Site (Time Back to Google Search)
  • 34. Competitive Research: Lots of Free Tools Free Research Tools seoengine.com WordVision.com SpyFu.com Compete.com Quantcast.com SEOMajestic.com Raven-SEO-Tools.com Tools.SEOBook.com SEOToolSet.com LinkVendor.com MarketLeap.com SEOMoz.org
  • 35. Byron White, ideaLaunch Chief Idea Officer Twitter: @ByronWhite Byron[at]ideaLaunch.com “The only marketing Phone: 617-227-8800 x 201 left is content marketing.” Seth Godin Free 101 Content Marketing Tips Book Download Visit ideaLaunch.com