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Leading agile teams

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Advanced Scrum Master workshop slide deck

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Leading agile teams

  1. 1. Advanced 
 Scrum master 
 Workshop Ilan Kirschenbaum Agile coach co-founder @ practical-agile twitter: @kirschi_ email: ilan@practical-agile.com blog: http://www.practical-agile.com/our-blog
  2. 2. Connection before content
  3. 3. Physical examination
  4. 4. A-HA wall Feedback
  5. 5. Scrum master video https://www.youtube.com/watch?v=oheekef7oJk
  6. 6. What is a scrum master?
  7. 7. Scrum master
 [dictionary definition] • Scrum - A framework for managing the development lifecycle of software products. • Master - A skilled practitioner of a particular art or activity. • A Scrum master the leader of the Scrum process & team.
  8. 8. Scrum master Responsibilities 1. Help the team with Scrum 2. Facilitate effective ceremonies 3. Help remove impediments 4. Push the team forward 5. Do all this within X amount of time
  9. 9. THE biggest problem
  10. 10. BORN Leaders are not Leaders are Grown
  11. 11. What are you responsible for ? 10 9 8 7 6 5 4 3 2 1 Personal –Spouse –Children –Family –Friends –House chores Product Project –Code –Requirements –Tests –Plans –Support –Bugs –Reports Team People –Training –Teaching –Mentoring –Administrative Communication –Phone calls –Meetings –E-mail –Proposals –Blog –Slides –Manual
  12. 12. Begging Reward Punishment Doityourself
  13. 13. Leadership ?Performing actions that will inspire change that is aligned with a specific goal. maybe?
  14. 14. Does Leadership require authority ?
  15. 15. Lessons in leadership from a dancing guy video https://www.youtube.com/watch?v=hO8MwBZl-Vc
  16. 16. George Edward Pelham Box Essentially, 
 allmodels 
 are wrong, but someare 
 useful.
  17. 17. Share with your team a problem you are currently facing 
 
 (Describe the problem, what did you do) 10 9 8 7 6 5 4 3 2 1
  18. 18. 
 

  19. 19. Blame Shame Justify Obligation Responsibility Christopher 
 Avery
  20. 20. Analyze your problems
 using the responsibility process. 10 9 8 7 6 5 4 3 2 1 • In what stage are you? • What would be the 
 responsible thing to do? Blame Shame Justify Obligation Responsibility
  21. 21. For each stage: • Find ways to keep the team in the stage • Find ways to advance the team to the next stage. • Find ways to move the team to the previous stage 7 6 5 4 3 2 1
  22. 22. FEEDBACK - THE SECRET SOUCE…
  23. 23. Feedback by Gordon Ramsay Video https://www.youtube.com/watch?v=lYylXXGY6tA
  24. 24. Give feedback to your partner. 4 3 2 15
  25. 25. Switch roles 4 3 2 15 Give feedback to your partner.
  26. 26. Effective feedback Pre-Conditions: You Have accurate data You care about the person Your goal is improvement (Double check) Guidelines: Give feedback frequently Be prepared. Speak for yourself Use I language. straight to the point.
  27. 27. Giving effective feedback Set the Stage make sure the person is in a state to receive feedback Describe the behavior or result Be specific, accurate, speak from experience, validate facts State the impact The impact should be a real one, the painful the better Make a request Specific, accurate, leave room for other suggestion
  28. 28. Repeat the exercise using the model prepare your feedback. Give it & Reflect with your partner Switch 6 5 2 1347 Set the stage - Describe the behaviour
 state the impact - make a request
  29. 29. Be at the right state If the time is not right, express it, offer alternative
 Actively listen, do not judge Conquer you ego, Listen, Ask for clarifications
 UnderstandEmpathize with the impact Show real Empathy, understand the impact, see the other side
 Suggest a solution Ask for help Be honest, even if you don’t think this is a problem. Receiving effective feedback
  30. 30. Cognitive Model of Emotion and Response Event Interpretation Emotion Reaction
  31. 31. Event Interpretation Emotion Reaction Event Interpretation Emotion Reaction Self Other
  32. 32. NAVIGATING 
 CONFLICT
  33. 33. Conflict video https://www.youtube.com/watch?v=mQQ3BdjCc4I
  34. 34. patrick
 Lencioni
  35. 35. Dealing with conflictThomas-KilmannConflictModeInstrument
  36. 36. 3 2 1 From 1 to 5 (1 - often , 5 - seldom): 
 How do i deal with conflict ? Competition - Avoidance - Surrender - Compromising - Collaborating Reflect with yourself about the score
  37. 37. 3 2 1 For each conflict type describe at least one situation that it should be used. Competition - Avoidance - Surrender - Compromising - Collaborating 5 4
  38. 38. Conflict types
  39. 39. Conflict types symptoms.
 Think of ways to identify 
 conflict types 4 3 2 1 Lack of clarify - Emotional attachment 
 Different values - interpersonal conflict.
  40. 40. Suggest how to approach the different conflict types 4 3 2 1 Lack of clarify - Emotional attachment 
 Different values - interpersonal conflict. 6 5
  41. 41. Navigating conflict using The Perfection game
  42. 42. Growing 
 leaders
  43. 43. You don't see the world very clearly You feel that one listens to you. Fragile, you break easily. People now notice you. You have a better picture of how the world works. People don’t always understand what you mean. You still have a lot to learn and you fail often. You have learned a lot and gained experience. You have more knowledge. You are able to influence your environment. It is now time to start hatching more eggs.
  44. 44. Facilitating daily meetings
  45. 45. Daily scrum from hell…
  46. 46. daily meeting guidelines 1. Validate pre-conditions 2. This is NOT your meeting 3. Look for clarity 4. Take it offline 5. Time box 6. Document problems
  47. 47. The daily is a waste of time… 1. Is it short? 2. Are problems being solved? 3. Is information shared? 4. Is it technical? 5. Is it done standing up? 6. Are we a team?
  48. 48. The wrong way of doing retrospectives video https://www.youtube.com/watch?v=FJezcyKno5k
  49. 49. Facilitating retrospectives
  50. 50. Retrospective guidelines 1. Listen 2. Ask the team 3. The right activity 4. Time box 5. Stay objective
  51. 51. Retrospective Model 1. Set the stage 2. Gather data 3. Generate insights 4. Decide what to do 5. Close the retrospective
  52. 52. Retrospective Activities Set the stage One word. Grade the sprint. Gather data. Delta + Timeline. Generate insights. Silent grouping 5 why’s Decide what to do. Action items. User stories. Close the retrospective ROTI. Appreciate someone.
  53. 53. 10 9 8 7 6 5 4 3 2 1
  54. 54. Celebration of learning
  55. 55. Share your learnings
  56. 56. feedback please. - Please make it effective. - Can we quote you?
  57. 57. Thank you! .‫תודה‬

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