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Social Media Roadmap

Finding the Audience
Radian6: identifies keywords, conversations and influencers

•College Students

•Platform Reach:




Outlets and Platforms
                            Social                 Comment and          Crowdsourced
 Wiki         Pictures      Bookmarking            Reputation           Content
 SocialText   Flickr        Diigo                  Disqus               Wikipedia
 Wikia        Smugmug       Evernote               Cocomment            Newswine
 Wetpaint     Photobucket   Magnolia               IntenseDebate        Digg
 Pbwiki       Zooott        Mister Wong            Backtype             Mahalo
              Picasa        Delicious              Tangler              Mixx
              Shutterfly    StumbleUpon            Sezwho               YahooBuzz
              Webshots      Simpy                  HaloScan             Reddit
              Snapfish      Blinklist              SiteMeter            NowPublic
              Fotki         Spurl
              Photoworks


                   Blog                                   Blog
 Collaboration     Platforms      Blogs/Conversations     Communities   Micromedia
 37Signals         Blogger        Backtype                Xanga         Yammer
 Zoho              Typepad        Tangler                 Vox           Yonkly
 Google            MovableType    Google                  Blogcatalog   Utterli
Mindtouch        Wordpress         Blogpulse                  Shyftr               Twitter
                  Tumblr            Trackur                    Tangler              Presently
                                    Technorati                 Bloglines            Communote
                                    Buzzlogic                  Blogscom             Identica
                                    Brandseye                  Blogged              OpenMicroBlogger
                                    Radian6                                         12Seconds
                                                                                    Jaiku


                SMS/                              Social              Interest and Curated
 Lifestreams    Voice         Forums              Networks            Networks
 Swurl          Jott          Disboards           Orkut               Ryze
 Facebook       Loopt         MahaloAnswers       Friendster          Kaboodle
 Socialthang!   Kwiry         Lefora              Myspace             LinkedIn
 Friendfeed     Ping.fm       Bigboards           Hi5                 Ning
 Lifestream     Pinger        Yahoo               Facebook            Fliggo
 Life2                        Google              PerfSpot            Plaxo
 Ping                         Boardreader                             Magnify
 Strands                      Boardtracker                            Crowdvine
 Pheedo


 News and                                       Customer            Documents/
 Ratings             Location      Video        Service             Content
 TripAdvisor         FireEagle     Youtube      CrowdSound          Docstoc
 CitySearch          BrightKite    Metacafe     Uservoice           Scribd
 Epinions            TripIt        Vimeo        SuggestionBox       Wordie
 Amazon.com                        Blip.tv                          Slideshare
 Yelp                              Viddler                          Empressr
                                   Revver


                Social            Interactive
 Music          Search            Search               Alerts
 Seeqpod        SocialMention     Flitrbox             GoogleAlerts
 Odeo           Serph             FlitrRank            Alertthingy
 iLike          Keotag                                 Twhirl
 MusicFinder                                           Feedalizr
 LastFM                                                8Hands
 Imeem                                                 Plurk
 Pandora


Events          Twitter Ecosystem     Livecasting Video and Audio
 Upcoming        Twellow               Justin.tv                           Floobs
 Zvents          TweetLater            Kyte                                MogulUS
 MadeIt          Qwitter               Qik                                 Operator11
 Acteva          Tweetscan             Ustream                             YouCams
 Socializr       Twubble               FreedoCast                          BlipTV

Evite           Twemes                Blogtv
Mypunchbowl      Tweetmeme           LiveVideo

Pingg            Twitpic             LiveLeak

Purpletrail      Twinfluence         TokBox

                 TweetPro            Camstreams

                 Twitxr              StickAM

                 Twilert             FlizWagon

                 TweetBeep           ComVu




Collaboration Tools
•Zoho, SocialWok

Brand Surveillance
Measuring ROI

•Metric Tools:

oGoogle Analytics, Omniture, Tweetmeme Analytics, PostRank analytics, Hootsuite, BlogPulse, Google
Alerts

•Sentiment Analysis:

oViral Heat, Twendz, Tweet Feel, Crimson Hexagon, Sentiment Metrics, Social Mention

•Monitoring Services:

oRadian6, Techrigy SM2, TNS Cymphony, Biz360, BuzzLogic, ScoutLabs, Trackur, Logdy

•All Inclusive Brand Surveillence:

oVirtue SRM, ContextantOptional, Salesforce

Social Media Brand Username
Check Availability:

•Knowem.com, usernamecheck.com, namechk.com

oRelevant to your brand or campaign and easy to remember. Creates a uniform address for future
indexing, tagging and cross-channel outlets. Consider which variation of you brand name has the most
search frequency every month (Google Keyword Tool)

Kindle ebook, reader, ereader, download, online, library

SEO, SEM and Social Bookmarking
•SiteVolume, Socialmeter, BeanStalk, SEO Inc., Inteliture

Social Media Objectives
Directly influence discovery of Amazon Kindle social communities, support, and build brand awareness.
To raise awareness of lower college textbook price alternatives through the Amazon Kindle device.

Hosting
InMotion, ThePlanet, SingleHop

Strategy
Focus on multimedia usage

Integrate Offline and Online Advertising:

oInclude Facebook name, Twitter name, Blog URL in offline ads.

This also builds consumer engagement into a business that is focused online

Leverage Platforms:

oTailor message and strategy to each particular social media platform

Create Contests and Exclusive Discounts:

oEncourage user sharing, connecting and user-driven content

NetFirms.com

Facilitate Conversations between Individuals:

oHire Customer Service and Promotion Representatives
oProvide feedback and interaction with customers

oListen to conversations and sentiment to help customers

Support Top Contributors:

oGive free products and services




TV Script 1:
                                        Kindle Book TV Script



                                       Textbooks - 30 Seconds




Frame 1:           WIPE:           ONE TEXTBOOK IS PULLED ONTO THE SCREEN.




                   V.O.:           Did you know that the average weight of ONE college textbook is

                                   3.5 pounds? Ok well that doesn’t sound so bad.


                   CUT



Frame 2:           TILT:           THE TEXTBOOK FROM FRAME 1 IS LAYED DOWN AND WHILE THE

                                   V.O. IS TALKING MORE AND MORE TEXTBOOKS BEGIN PILING UP ON

                                   TOP OF THE FIRST ONE.


                   V.O.            But, the average number of textbooks bought per semester is five,

                                   that’s forty textbooks you have to buy (but probably won’t read)

                                   before you can even think about graduating!
CUT



Frame 3:   WIPE:   ONE ACTOR IS ON THE SCREEN WITH THE BOOKS FROM FRAME 2

                   FALLING INTO HIS BACKPACK. ONCE IT IS FULL THE BOOKS KEEP

                   FALLING AND KNOCK THE ACTOR OVER ONTO THE GROUND

                   BECAUSE THE BOOKS ARE OVERWHELMINGLY HEAVY.


           MS:     ONCE THE BACKPACK BEGINS FILLING UP THE BOOKS KEEP FALLING

                   AND KNOCK THE ACTOR OVER ONTO THE GROUND BECAUSE THE

                   BOOKS ARE OVERWHELMINGLY HEAVY. THE WEIGHT              OF EACH

                   BOOK THAT FALLS IS ADDED UP ON A COUNTER ENDING WITH 140

                   POUNDS.


           V.O.    Ok so that doesn’t sound so bad either, but think about it, that’s

                   eighteen pounds your lugging around to class every day! That’s one

                   hundred and forty pounds of paper by the time your finished (well

                   that can’t be good for your back!)


           CUT



Frame 4:   WIPE:   A WALLET APPEARS ON THE SCREEN FULL OF 20 DOLLAR BILLS. AS

                   V.O. IS TALKING THE MONEY IS GETTING TRANSFERRED FROM THE

                   WALLET AND TURNING INTO BOOKS. ONCE V.O. IS DONE TALKING

                   THERE IS A CHA-CHING REGISTER NOISE.


           V.O.    And if that’s not enough to get you thinking this sure will, the

                   average amount of money spent on textbooks each semester is four
hundred and fifty dollars, that’s nine hundred dollars a year, or

                   three thousand six hundred dollars over the course of your college

                   career! Now that’s a lot of beer and pizza money!


           CUT




Frame 5:   WIPE:   HAND PULLS THE KINDLE ONTO THE SCREEN.




           CU:     THE SCREEN OF THE KINDLE WILL HAVE THE COVER OF A COMMON

                   TEXTBOOK ON IT.


           V.O.:   That’s why were introducing you to the Kindle Book.


           CUT



Frame 6:   CU:     THE HAND THAT PULLED THE KINDLE ON THE SCREEN STARTS

                   FLIPPING THROUGH THR PAGES ON THE KINDLE.


           V.O.:   The Kindle Book technology takes learning to a whole new level

                   with its wireless 3G coverage, no annual contracts, its long battery

                   life, and special features like read to me.


           CUT



Frame 7:   CU:     THE HAND BEGINS HIGHLIGHTING THINGS ON THE KINDLE SCREEN
V.O.:   The Kindle Book’s sleek design will be easy on your back, and the

                   wireless textbooks you can download in under sixty seconds will be

                   light on your wallet.


           CUT



Frame 8:   MS:     KINDLE BOOK STANDS ALONE ON A BLACK BACKGROUND.




           V.O.:   College is for learning, so make the educated decision, join the

                   Kindle Movement.




                       -END-
TV Script 2:
                          Kindle Book TV Script



                     Library Study Group - 30 Seconds




Frame 1:       MS:   6 COLLEGE STUDENTS SITTING AT A TABLE IN THE LIBRARY

                     STUDYING IN SILENCE FOR AN EXAM.




               CU:   TEXTBOOK USER LOUDLY PLACING HIS BOOK ON THE TABLE AND

                     NOISELY TURNING THE PAGES OF HIS TEXTBOOK.


               CUT



Frame 2:       MS:   KINDLE USERS LOOK UP FROM THEIR KINDLES AT THE TEXTBOOK

                     USER DISTRACTED FROM THE NOISE OF THE PAGES TURNING. THEY

                     GO BACK TO READING THEIR KINDLES.


               CUT



Frame 3:       CU:   TEXTBOOK USER REACHES TO THE GROUND FOR HIS BACKPACK

                     LOUDLY RUMAGING IN IT TRYING TO FIND A HIGHLIGHTER. ONCE

                     HE FINDS IT HE LOUDLY DROPS HIS BACKPACK BACK ON THE FLOOR.


               CUT
Frame 4:   MS:          KINDLE USERS LOOK UP AT THE TEXTBOOK USER WITH IRRITATED

                        AND FRUSTRATED GLANCES.


           CUT



Frame 5:   CU:          TEXTBOOK USER BEGINS HIGHLIGHTING TEXT IN THE BOOK, A

                        SQUEAKING NOISE COMES FROM HIGHLIGHTER.




           PAN RIGHT:   KINDLE USERS LOOK UP AT TEXTBOOK USER THEN AT EACH OTHER

                        WITH ANNOYED EXPRESSIONS.


           CUT



Frame 6:   MS:          TEXTBOOK USER SNAPS SHUT HIS HIGHLIGHTER NOISILY AND

                        LOOKS UP AT HIS FELLOW STUDY GROUP PARTNERS UNAWARE

                        THAT THEY ARE EXTREMELY ANNOYED WITH HIM.


           CUT



Frame 7:   MS:          AGGRAVATED, ALL 5 KINDLE USERS GET UP WITH THEIR KINDLES

                        AND LEAVE THE ROOM LEAVING THE TEXTBOOK USER ALONE

                        SITTING AT THE TABLE.


           CUT



Frame 8:   WIPE:        KINDLE GETS PULLED ON THE SCREEN BY A HAND.
V.O.:   Don’t get left behind, join the Kindle Movement. For more

        information visit amazon.com/kindle.




           -END-

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Kindle Social Media Map

  • 1. Social Media Roadmap Finding the Audience Radian6: identifies keywords, conversations and influencers •College Students •Platform Reach: Outlets and Platforms Social Comment and Crowdsourced Wiki Pictures Bookmarking Reputation Content SocialText Flickr Diigo Disqus Wikipedia Wikia Smugmug Evernote Cocomment Newswine Wetpaint Photobucket Magnolia IntenseDebate Digg Pbwiki Zooott Mister Wong Backtype Mahalo Picasa Delicious Tangler Mixx Shutterfly StumbleUpon Sezwho YahooBuzz Webshots Simpy HaloScan Reddit Snapfish Blinklist SiteMeter NowPublic Fotki Spurl Photoworks Blog Blog Collaboration Platforms Blogs/Conversations Communities Micromedia 37Signals Blogger Backtype Xanga Yammer Zoho Typepad Tangler Vox Yonkly Google MovableType Google Blogcatalog Utterli
  • 2. Mindtouch Wordpress Blogpulse Shyftr Twitter Tumblr Trackur Tangler Presently Technorati Bloglines Communote Buzzlogic Blogscom Identica Brandseye Blogged OpenMicroBlogger Radian6 12Seconds Jaiku SMS/ Social Interest and Curated Lifestreams Voice Forums Networks Networks Swurl Jott Disboards Orkut Ryze Facebook Loopt MahaloAnswers Friendster Kaboodle Socialthang! Kwiry Lefora Myspace LinkedIn Friendfeed Ping.fm Bigboards Hi5 Ning Lifestream Pinger Yahoo Facebook Fliggo Life2 Google PerfSpot Plaxo Ping Boardreader Magnify Strands Boardtracker Crowdvine Pheedo News and Customer Documents/ Ratings Location Video Service Content TripAdvisor FireEagle Youtube CrowdSound Docstoc CitySearch BrightKite Metacafe Uservoice Scribd Epinions TripIt Vimeo SuggestionBox Wordie Amazon.com Blip.tv Slideshare Yelp Viddler Empressr Revver Social Interactive Music Search Search Alerts Seeqpod SocialMention Flitrbox GoogleAlerts Odeo Serph FlitrRank Alertthingy iLike Keotag Twhirl MusicFinder Feedalizr LastFM 8Hands Imeem Plurk Pandora Events Twitter Ecosystem Livecasting Video and Audio Upcoming Twellow Justin.tv Floobs Zvents TweetLater Kyte MogulUS MadeIt Qwitter Qik Operator11 Acteva Tweetscan Ustream YouCams Socializr Twubble FreedoCast BlipTV Evite Twemes Blogtv
  • 3. Mypunchbowl Tweetmeme LiveVideo Pingg Twitpic LiveLeak Purpletrail Twinfluence TokBox TweetPro Camstreams Twitxr StickAM Twilert FlizWagon TweetBeep ComVu Collaboration Tools •Zoho, SocialWok Brand Surveillance Measuring ROI •Metric Tools: oGoogle Analytics, Omniture, Tweetmeme Analytics, PostRank analytics, Hootsuite, BlogPulse, Google Alerts •Sentiment Analysis: oViral Heat, Twendz, Tweet Feel, Crimson Hexagon, Sentiment Metrics, Social Mention •Monitoring Services: oRadian6, Techrigy SM2, TNS Cymphony, Biz360, BuzzLogic, ScoutLabs, Trackur, Logdy •All Inclusive Brand Surveillence: oVirtue SRM, ContextantOptional, Salesforce Social Media Brand Username
  • 4. Check Availability: •Knowem.com, usernamecheck.com, namechk.com oRelevant to your brand or campaign and easy to remember. Creates a uniform address for future indexing, tagging and cross-channel outlets. Consider which variation of you brand name has the most search frequency every month (Google Keyword Tool) Kindle ebook, reader, ereader, download, online, library SEO, SEM and Social Bookmarking •SiteVolume, Socialmeter, BeanStalk, SEO Inc., Inteliture Social Media Objectives Directly influence discovery of Amazon Kindle social communities, support, and build brand awareness. To raise awareness of lower college textbook price alternatives through the Amazon Kindle device. Hosting InMotion, ThePlanet, SingleHop Strategy Focus on multimedia usage Integrate Offline and Online Advertising: oInclude Facebook name, Twitter name, Blog URL in offline ads. This also builds consumer engagement into a business that is focused online Leverage Platforms: oTailor message and strategy to each particular social media platform Create Contests and Exclusive Discounts: oEncourage user sharing, connecting and user-driven content NetFirms.com Facilitate Conversations between Individuals: oHire Customer Service and Promotion Representatives
  • 5. oProvide feedback and interaction with customers oListen to conversations and sentiment to help customers Support Top Contributors: oGive free products and services TV Script 1: Kindle Book TV Script Textbooks - 30 Seconds Frame 1: WIPE: ONE TEXTBOOK IS PULLED ONTO THE SCREEN. V.O.: Did you know that the average weight of ONE college textbook is 3.5 pounds? Ok well that doesn’t sound so bad. CUT Frame 2: TILT: THE TEXTBOOK FROM FRAME 1 IS LAYED DOWN AND WHILE THE V.O. IS TALKING MORE AND MORE TEXTBOOKS BEGIN PILING UP ON TOP OF THE FIRST ONE. V.O. But, the average number of textbooks bought per semester is five, that’s forty textbooks you have to buy (but probably won’t read) before you can even think about graduating!
  • 6. CUT Frame 3: WIPE: ONE ACTOR IS ON THE SCREEN WITH THE BOOKS FROM FRAME 2 FALLING INTO HIS BACKPACK. ONCE IT IS FULL THE BOOKS KEEP FALLING AND KNOCK THE ACTOR OVER ONTO THE GROUND BECAUSE THE BOOKS ARE OVERWHELMINGLY HEAVY. MS: ONCE THE BACKPACK BEGINS FILLING UP THE BOOKS KEEP FALLING AND KNOCK THE ACTOR OVER ONTO THE GROUND BECAUSE THE BOOKS ARE OVERWHELMINGLY HEAVY. THE WEIGHT OF EACH BOOK THAT FALLS IS ADDED UP ON A COUNTER ENDING WITH 140 POUNDS. V.O. Ok so that doesn’t sound so bad either, but think about it, that’s eighteen pounds your lugging around to class every day! That’s one hundred and forty pounds of paper by the time your finished (well that can’t be good for your back!) CUT Frame 4: WIPE: A WALLET APPEARS ON THE SCREEN FULL OF 20 DOLLAR BILLS. AS V.O. IS TALKING THE MONEY IS GETTING TRANSFERRED FROM THE WALLET AND TURNING INTO BOOKS. ONCE V.O. IS DONE TALKING THERE IS A CHA-CHING REGISTER NOISE. V.O. And if that’s not enough to get you thinking this sure will, the average amount of money spent on textbooks each semester is four
  • 7. hundred and fifty dollars, that’s nine hundred dollars a year, or three thousand six hundred dollars over the course of your college career! Now that’s a lot of beer and pizza money! CUT Frame 5: WIPE: HAND PULLS THE KINDLE ONTO THE SCREEN. CU: THE SCREEN OF THE KINDLE WILL HAVE THE COVER OF A COMMON TEXTBOOK ON IT. V.O.: That’s why were introducing you to the Kindle Book. CUT Frame 6: CU: THE HAND THAT PULLED THE KINDLE ON THE SCREEN STARTS FLIPPING THROUGH THR PAGES ON THE KINDLE. V.O.: The Kindle Book technology takes learning to a whole new level with its wireless 3G coverage, no annual contracts, its long battery life, and special features like read to me. CUT Frame 7: CU: THE HAND BEGINS HIGHLIGHTING THINGS ON THE KINDLE SCREEN
  • 8. V.O.: The Kindle Book’s sleek design will be easy on your back, and the wireless textbooks you can download in under sixty seconds will be light on your wallet. CUT Frame 8: MS: KINDLE BOOK STANDS ALONE ON A BLACK BACKGROUND. V.O.: College is for learning, so make the educated decision, join the Kindle Movement. -END-
  • 9. TV Script 2: Kindle Book TV Script Library Study Group - 30 Seconds Frame 1: MS: 6 COLLEGE STUDENTS SITTING AT A TABLE IN THE LIBRARY STUDYING IN SILENCE FOR AN EXAM. CU: TEXTBOOK USER LOUDLY PLACING HIS BOOK ON THE TABLE AND NOISELY TURNING THE PAGES OF HIS TEXTBOOK. CUT Frame 2: MS: KINDLE USERS LOOK UP FROM THEIR KINDLES AT THE TEXTBOOK USER DISTRACTED FROM THE NOISE OF THE PAGES TURNING. THEY GO BACK TO READING THEIR KINDLES. CUT Frame 3: CU: TEXTBOOK USER REACHES TO THE GROUND FOR HIS BACKPACK LOUDLY RUMAGING IN IT TRYING TO FIND A HIGHLIGHTER. ONCE HE FINDS IT HE LOUDLY DROPS HIS BACKPACK BACK ON THE FLOOR. CUT
  • 10. Frame 4: MS: KINDLE USERS LOOK UP AT THE TEXTBOOK USER WITH IRRITATED AND FRUSTRATED GLANCES. CUT Frame 5: CU: TEXTBOOK USER BEGINS HIGHLIGHTING TEXT IN THE BOOK, A SQUEAKING NOISE COMES FROM HIGHLIGHTER. PAN RIGHT: KINDLE USERS LOOK UP AT TEXTBOOK USER THEN AT EACH OTHER WITH ANNOYED EXPRESSIONS. CUT Frame 6: MS: TEXTBOOK USER SNAPS SHUT HIS HIGHLIGHTER NOISILY AND LOOKS UP AT HIS FELLOW STUDY GROUP PARTNERS UNAWARE THAT THEY ARE EXTREMELY ANNOYED WITH HIM. CUT Frame 7: MS: AGGRAVATED, ALL 5 KINDLE USERS GET UP WITH THEIR KINDLES AND LEAVE THE ROOM LEAVING THE TEXTBOOK USER ALONE SITTING AT THE TABLE. CUT Frame 8: WIPE: KINDLE GETS PULLED ON THE SCREEN BY A HAND.
  • 11. V.O.: Don’t get left behind, join the Kindle Movement. For more information visit amazon.com/kindle. -END-