1.
“Transform Outsourcing Services”
BOOK KEEPING & ACCOUNTING
OUTSOURCING
PROPOSAL
www.aerenlpo.com
Registered office:
SCO 35, Second Floor, Sector -26, Chandigarh 160 019
Tel- 91-172-2790366, 2790075, Fax-91-172-2790260, Mobile-09814011278
E-mail: raman@ramanaggarwal.com , Website: www.aerenlpo.com
www.aerenoutsourcing.com, www.aerenbpo.com
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2.
CONTENTS
S. NO CONTENT PAGE
1. Vision & Mission 3
2. Approach 4
3. Scope of Services 5
4. Proposed Engagement Model 6-7
5. Fee/ Billing Rate Chart 8
6. Process Flow Chart 9
7. Transport Of Information 10
8. Project Meetings 11
9. Reporting 12
10. Complaints Handling 13
11. Quality Practices 14
12. Data Security Practice 15
13. Key Benefits Of Outsourcing 16
14. View of Our Upcoming Facilities 17
VISION & MISSION
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3.
VISION
“To Transform Outsourcing Services”
MISSION
“To deliver long term benefits and measurable value to our customers by leveraging
our”:
· Tenets of quality and innovation
· Best People Talent
· Self sustaining processes framework
· Cutting edge technology
· Domain knowledge & expertise
· Highest Level of Security & Confidentiality Measures
APPROACH
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4.
· Cost reduction through enhancement of productivity, innovation,
cutting edge technology and best practices
· Hire best talents from ACCOUNTING industry and its development
through continuous education and training program
· Highest standard of quality to ensure defect free services
· Enhancement of total performance through ongoing technology
transformation, process re-engineering and continuous process
improvement
· Flexible and transparent delivery and engagement model
· Enhancing security, privacy and confidentiality
· Robust governance
· Risk mitigation through robust risk management framework
SCOPE OF SERVICES
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5.
1)Weekly/bio/monthly Book Keeping Services
2) Bank Reconciliations
3) GST/VAT
4) Trial Balances
5) Financial statements
For more services, you can visit our website
www.indianmuneem.com
PROPOSED ENGAGEMENT MODEL
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6.
(A) HOURLY BASED METHOD
Under this method, we charge as per number of hours spent on the
project.
(B) FULL TIME EQUIVALENT (FTE)/STAFFING BASED METHOD
FULL TIME EQUIVALENT (FTE): It is an engagement model whereby we
deploy the equivalent number of legal experts as the client would
have/had in his country to suit the project needs of the client
company/firm. We charge the client on the basis of number of people
deployed for that particular client.
ADVANTAGES
· A dedicated team of resources (Attorney / Paralegal) and the infrastructure.
· FTE Business Model is your “Virtual Legal Department” in offshore jurisdiction.
· High Flexibility: FTE provides you with high flexibility wherein you can choose work
task for your dedicated recourse and can follow a development cycle customized to
your business project.
· Lowest Possible Cost: The cost is pre-determined giving you project budget
predictability and allows close watch.
· High Project Monitoring: With FTE the client involvement is high with day-to-day
monitoring of the resource. This allows putting benchmarks and easy follow-up.
· IT Chimes Team and Infrastructure: With FTE our client enjoy our expert team
consultancy, project manager’s services and our state of the art IT infrastructure at
1/3rd of the cost in comparison to on-site services.
COST SAVING
COST CALCULATOR FOR BOOK KEEPER (EXP. 1-2 YRS)
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7.
Sr.
No.
Personal Cost
Now In-House
(Monthly in USD)
If Outsourced
(Monthly in USD)
A Salary 3,000 1,200
B Benefits 20% of ‘A’ 600
C Insurance 20% of ‘A’ 600
D Associated cost 10% of ‘A’ (Recruitment, Hiring, and Training etc.) 300
E Overheads 35% ‘A’ (Real estate, Infrastructure & support cost) 1,050
Total cost 5,550 1,200
Net savings: 5,550-1,200 = 4,350 per FTE Employee (See Note)
COST CALCULATOR FOR JUNIOR ACCOUNTANT (EXP. 5-7 YRS)
Sr.
No.
Personal Cost
Now In-House
(Monthly in USD)
If Outsourced
(Monthly in USD)
A Salary 6,000 1,750
B Benefits 20% of ‘A’ 1,200
C Insurance 20% of ‘A’ 1,200
D Associated cost 10% of ‘A’ (Recruitment, Hiring, and Training etc.) 600
E Overheads 35% ‘A’ (Real estate, Infrastructure & support cost)
2,100
Total cost 11,100 1,750
Net savings: 11,100-1,750 = 9,350 per FTE Employee (See Note)
Note: Improved process will also result in increased productivity there by
further significant cost savings.
FEE/BILLING RATE CHART
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8.
(A) HOURLY BASED METHOD
USD 6 per hour
(The includes time spent by Senior Accountant also)
(B) FULL TIME EQUIVALENT (FTE) PRICING MODEL
Sr. No. Attorney Fee (In USD)
1 Book keeper (Exp. 1-2 yrs) $ 1,100 per month
2 Junior Accountants (Exp. 3-5 yrs) $ 1,550 per month
STANDARD TERMS AND CONDITIONS:
1. FTE employee will work for 40 hrs. a week
2. FTE employee will be entitled to 34 holidays in a year which are statutory holidays which may
subject to changes according to law.
3. Over time will be charged separately.
4. Upgrading of FTE employee will be done by giving prior notice of two weeks.
5. Down grading of FTE employee will be done by giving prior notice of three months.
6. Minimum charges per FTE employee will be for three months.
7. FTE fee will be paid in advance.
PROCESS FLOW CHART
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9.
A. Setup of Account (Applicable in case of client having no past data)
B. Entries:-
i) Review of last year Accounts
ii) Extracting of Information from source documents
iii) Punching entry into Accounting software
iv) Creation of New Accounts
v) Modification
vi) Checking of entered Transaction
vii) Final Quality Check
viii) Queries and its Settlement
ix) Reporting
TRANSPORT OF INFORMATION
CLIENT & THEIR CRITICAL REQUIREMENTS
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10.
TRANSPORT OF INFORMATION
CLIENT IN
ORIGIN COUNTRY
OUR TEAM IN INDIA
SECURE NETWORK
E-MAIL
PHONE LINES
SKYPE REGULAR
PHONE LINE
ACCESS TO
INFORMATION
/ DOCUMENTS
IDENTIFY
PREVILIGED
DOCUMENTS
COMPLETION
OF PROJECT IN
TAT
UPLOAD THE
COMPLETE
PROJECT
PROJECT MEETINGS
Periodical project meetings shall be conducted to discuss the status of
project and any queries or doubts.
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11.
COMMUNICATIONS:
1. The prior intimation shall be given to the parties forty eight hours prior to the
scheduled project meeting.
2. The communication of the project meeting shall be given by the way of
· By Skype
· By E-mail
· By Teleconference
3. The venue for the project meeting shall either be teleconferencing or
Skype conference.
REPORTING
The periodical reports shall be submitted by us in format as mutually
decided by the parties.
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12.
The periodic reports shall be inclusive of following:
1. The services / work performed by Aeren team in the month
2. FTE employee dedicated exclusively for the project including time sheet
3. Monthly invoice for the services rendered by the client
COMPLAINTS HANDLING
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13.
“Client Satisfaction is Our Prime Concern”
Aeren will deploy team who will be handling every complaint from client.
· Client will be provided with the contact details of the complaint officer who
will be responsible to address all of his complaints.
· The complaint officer will take action on each complaint within same working
day.
· In case of administrative complaint same will be resolved within same
working day.
· In case of any technical complaint the same will be sorted out within 2
working days.
QUALITY PRACTICES
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14.
“Quality is integral to our operation excellence & our Quality philosophy is a
tangible expression of one of our core values”.
Aeren follows a THREE-PRONG approach to maintain quality of the work product:
1. Selective recruitment, rigorous training and close oversight and review.
Aeren is very selective about its recruitment practices and only recruits
professionals who graduate from top professional institutions, have extensive
work experience, and excellent English speaking and writing skills.
2. High standards of recruitment are supplemented with extensive training. All
Aeren professionals undergo rigorous training program design to cultivate
each employee’s ability to be created and consistently delivery the highest
level of work quality under time constraints.
3. All work products is subject to very close oversight and review by senior and
experience members of the team servicing a project, and subsequently
reviewed by extensively trained dedicated quality department with
standardize procedures and quality manuals.
·
DATA SECURITY PRACTICE
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15.
Physical and Work floor Security
· Screening of visitors/employees by a security guard during entry and exit for
data storage media like CDS
· USB drives and CDS are banned from work-floor
Data Security
· All data is backed up regularly either in client’s server farms or out data
servers depending on client choice
Network Security
· Use of secured line (128 bit SSL) to access and transmit data (images) from
servers
· Segmented LAN with firewall protection
· All ports except DNS and SMTP servers are disabled for the external world
PC Security
· Access to source documents is restricted to authorized employees only
· No fax and printing capabilities at the processing site
· PCs used by processing do not have CD ROM drives
· PCs used in processing are denied web access
· Limited usage of paper in the work-floor
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16.
KEY BENEFITS OF OUTSOURCING
· Access to world class talent pool in India
· Cost saving up-to 60% to 80%
· Domain expertise than process expertise
· Strong English language skills
· Dexterous in legal activities (Domestic / Foreign)
· Domain expertise
· Access to “State of the Art” IT infrastructure
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17.
VIEW OF OUR FACILITIES
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