Raphael Phang's keynote @ Innovation Forum 2009

1. Building an Intelligent Nation - the Singapore Experience March 25, 2009 Raphael Phang – VP Government Insights Asia Pacific

3. ICT Continuity, Singapore’s Roadmap - Programs Timelines 1980-1985 1986-1991 1992-2000 2000-2003 2003-2006 2006-2010 National IT Plans National Computerization Plan National IT Plan IT 2000: Intelligent Island Infocomm21: Infocomm Capital 2010-2015 Connected Singapore Intelligent Nation 2015 (iN2015) Source: http://www.igov.gov.sg/Strategic_Plans/Our_Journey.htm Government IT Plans Civil Service Computerization Program e-Government Action Plan I e-Government Action Plan II iGov2010 Not Yet Announced More than 25 years of Infocomm Journey

4. Program Objectives CITIZEN IT Industry Government Manpower National Computerization Plan1980-1984 ICT infrastructure Human Resource Development Business Sector

5. Program Objectives CITIZEN IT Industry Government Manpower National IT Plan 1986-1991 Industry Collaboration Promote IT Culture Intellectual Property via R&D activities ICT infrastructure Human Resource Development Business Sector

6. Program Objectives CITIZEN IT Industry Government Manpower Industry Collaboration IT2000 1992-2000 Pervasive IT Connectivity and Services Promote IT Culture Intellectual Property via R&D activities ICT infrastructure Human Resource Development Business Sector

7. Program Objectives CITIZEN IT Industry Government Manpower Industry Collaboration Pervasive IT Connectivity and Services Infocomm21 2000-2003 E-Society Promote IT Culture Intellectual Property via R&D activities ICT infrastructure Human Resource Development Business Sector

8. Program Objectives CITIZEN IT Industry Government Manpower Industry Collaboration Pervasive IT Connectivity and Services E-Society Connected Singapore 2003-2006 Promote IT Culture Intellectual Property via R&D activities Innovation ICT infrastructure Human Resource Development Business Sector

9. Program Objectives CITIZEN IT Industry Government Manpower Industry Collaboration Pervasive IT Connectivity and Services E-Society iN2015 2006-2015 Promote IT Culture Intellectual Property via R&D activities Innovation Globally Competitive ICT infrastructure Human Resource Development Business Sector

10. Program Objectives CITIZEN Globally Competitive IT Industry Government Manpower Innovation ICT infrastructure Human Resource Development Business Sector Intellectual Property via R&D activities Promote IT Culture Industry Collaboration E-Society Pervasive IT Connectivity and Services

11. Impact on the economy ICT Masterplans Source: IDA iN2015 Publication Virtualization of trusted services Key differentiator of Economy Develop new Intellectual Property Slide up the Innovation Curve Plug into the digitally-enabled globalized economy Link up different components of production chain Harness resources & Capabilities across diverse organizations & geographies Integration Internationalization Innovation

14. Singapore IT Spending Chart 2008-2012 Source: IDC Worldwide Black book, Q3, 2008 US$M

18. ICT Ecology Cycle – A transformational view Transformation Cycle1 Cycle2 Cycle Transform Transform … and so forth! Transform

22. Key take-away (2) Holistic Roadmap From Concepts to Results MASTER-PLANNING PROCESS RE-ENGINEERING eGOV SOLUTIONING eGOV IMPLE-MENTATION eGOV OPERATIONS CHANGE MGMT.

23. Contact Please email me at [email_address]

34. Comprehensive 4-Pillar Approach for ICT Transformation Realms of Transformation – socio-economic impact of ICT deployment / use Government Economy & Industry Society & Lifestyle Transformation Capacity – development & deployment of ICT infrastructure Learning – development & deployment of ICT human resources Content – availability of user relevant content Use – level & distribution of ICT use Legal & Institutional Framework 4 Pillars for Transformation Universal Access