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EVALUATING 
THE 
IMPACT 
OF 
DELIVERING 
CCTS 
THROUGH 
THE 
BANK 
AND 
FINANCIAL 
EDUCATION 
Claudia 
Mar<nez 
Alvear 
Catholic 
University 
of 
Chile 
September, 
2014
MAIN 
POINTS 
§ Research 
Agenda 
§ Two 
RCT 
evaluaRons 
in 
Chile 
on 
financial 
inclusion: 
• Chile 
CUENTA: 
EvaluaRng 
the 
impact 
of 
delivering 
CCTs 
through 
the 
bank. 
• EvaluaRng 
the 
impact 
of 
Financial 
EducaRon 
Program.
RESEARCH AGENDA 
A 
research 
agenda 
has 
been 
developed, 
based 
in 
“Todas 
Cuentan” 
Research 
plaYorm 
that 
promote 
programs 
evaluaRon 
on 
financial 
inclusion. 
The 
aim 
is 
to 
idenRfy 
soluRons 
for 
the 
local 
problems 
(resource 
management, 
women 
empowerment). 
The 
plaYorm 
has 
incorporated 
regional 
research. 
The 
project 
is 
funded 
for: 
­The 
International Development Research Centre (IDRC). 
­Institute 
for Peruvian Studies. 
­Fundación 
Capital. 
In 
Chile, 
the 
plaYorm 
has 
financed: 
­Chile 
CUENTA evaluation. 
­Financial 
Education evaluation. 
­“ 
Saving accounts” evaluation.
CHILE 
CUENTA 
Abhijit 
Banerjee 
Massachuse]s 
InsRtute 
of 
Technology 
Claudia 
Mar2nez 
A. 
Universidad 
Católica 
de 
Chile 
Esteban 
Puentes 
Universidad 
de 
Chile
MOTIVATION 
Strong 
increase 
in 
CondiRonal 
Cash 
Transfer 
(CCT) 
in 
the 
region 
+ 
concerns 
on 
lack 
of 
financial 
inclusion. 
• Subsidies 
payment 
through 
the 
back 
accounts. 
However, 
no 
clear 
the 
evidence 
about 
the 
addiRonal 
benefits 
that 
the 
nexus 
between 
the 
CCT 
program 
and 
this 
policy 
could 
generate 
(De 
los 
Ríos 
& 
Trivelli 
2011). 
• 
Samaniego 
y 
Tejerina 
(2010) 
and 
Maldonado 
y 
Tejerina 
(2010) 
detect 
li]le 
use 
of 
the 
bank 
accounts 
between 
the 
CCTs 
beneficiaries 
(Oportunidades, 
México). 
• Seira 
(2010) 
detects 
posiRve 
impact 
in 
the 
beneficiary’s 
formal 
savings 
that 
get 
their 
benefits 
through 
their 
bank 
accounts 
(Oportunidades, 
México).
CONTEXT 
What 
is 
Chile 
CUENTA? 
• This 
program 
changes 
the 
way 
in 
which 
the 
social 
benefits 
are 
delivered: 
the 
cash 
subsidies 
payment 
changes 
to 
the 
bank 
account 
subsidies 
payment. 
Who 
implements 
it? 
• The 
Ministry 
of 
Social 
Development 
(Chilean 
Government). 
What 
is 
the 
goal? 
• To 
improve 
poor 
people’s 
financial 
access.
EVALUATION 
DESIGN 
§ Sample: 
Five 
municipaliRes 
of 
SanRago, 
Chile 
§ Time 
frame: 
program 
implementaRon 
started 
in 
October, 
2012. 
Follow 
up: 
Late 
2014. 
§ Treatment 
arms: 
§ Control 
group: 
• Puente 
Program 
beneficiaries 
who 
receive 
their 
social 
benefits 
in 
cash. 
• N=810 
§ Treatment 
group: 
• Puente 
Program 
beneficiaries 
who 
receive 
their 
social 
benefits 
in 
cash 
and 
get 
the 
chance 
to 
receive 
the 
subsidies 
payment 
trough 
bank 
account. 
• N=2,422
EVALUATION 
IMPLEMENTATION 
Take up Chile CUENTA 
Rechazados Aceptados No aplica 
34% 
55% 
11% 
[1] 
[2] 
[3] 
[4] 
Municipality 
N Treated 
N Rejected 
Total accepted 
Don’t apply 
Take Puente Alto 
736 
275 
333 
128 
45% 
Peñaflor 
224 
71 
144 
9 
64% 
Maipú 
370 
112 
227 
31 
61% 
San Bernardo 
811 
279 
456 
76 
56% 
Conchalí 
281 
81 
164 
36 
58% 
TOTAL 
2.422 
818 
1.324 
280 
55% 
The 
treatment’s 
individuals 
that 
didn’t 
get 
Chile 
CUENTA 
offer 
aren’t 
consider. 
The 
take 
up 
55% 
rate 
of 
all 
treatment 
group 
allows 
to 
find 
0,22 
sd 
effect 
(US$8 
monthly 
average 
saving 
last 
three 
month).
PROCESS 
EVALUATION 
§ Process 
EvaluaRon 
in 
parallel 
to 
the 
implementaRon. 
§ EvaluaRon 
AcRviRes: 
Focus 
Group 
and 
Interviews. 
The 
scheme 
shows 
the 
most 
important 
results. 
Posi>ve 
Points 
Comfort. 
OrganizaRon. 
Speed. 
Bank 
account 
use. 
Security. 
Nega>ve 
Points 
Date 
change. 
Statement 
accounts 
are 
received. 
Li]le 
informaRon 
about 
bank 
account 
balance 
and 
charges. 
Other 
Points 
Chile 
CUENTA 
as 
a 
good 
mechanism 
for 
money 
management 
but 
not 
as 
a 
saving 
incenRve. 
Management 
problems. 
Extra 
work 
to 
“Family 
support”. 
Ø The 
main 
obstacles 
are 
management 
problems. 
Ø People 
appreciate 
the 
possibility 
administrate 
money 
through 
bank 
account.
NEXT 
STEPS 
§ Follow-­‐up 
survey: 
December 
2014 
§ Analysis: 
May 
2014
FINANCIAL 
EDUCATION 
Claudia 
Mar2nez 
A. 
Universidad 
Católica 
de 
Chile 
Esteban 
Puentes 
Universidad 
de 
Chile 
Alejandro 
Drexler 
University 
of 
Texas 
at 
AusRn
MOTIVATION 
§ No 
clear 
evidence 
of 
what 
works 
(Xu 
and 
Zia 
2012). 
• Rules 
of 
thumbs 
are 
more 
effecRve 
than 
regular 
training 
in 
affecRng 
business 
pracRces 
(Drexler, 
et 
al. 
2012). 
• In 
general, 
financial 
educaRon 
programs 
don’t 
have 
effects 
on 
sales 
or 
business 
profits 
(Karlan 
and 
Valdivia 
2012). 
• In 
Chile 
Mar<nez, 
Puentes 
and 
Ruiz-­‐Tagle 
(2013) 
studied 
the 
gather 
impact 
of 
financial 
educaRon 
and 
assets 
transference. 
They 
detected 
a 
posiRve 
effect 
on 
beneficiaries’ 
income.
CONTEXT 
§ ¿What 
is 
the 
program 
about? 
• 20 
hours 
of 
group 
workshop. 
• Oriented 
to 
“Microempresa”. 
• Four 
modules: 
1.Budget; 
2.Saving; 
3.Household 
wealth 
and 
indebtedness; 
4. 
Investment. 
§ ¿Who 
implements 
it? 
• 
FOSIS 
(MDS). 
§ ¿What 
is 
the 
goal? 
• 
Provide 
financial 
tools 
and 
informaRon.
EVALUATION 
DESIGN 
§ Sample: 
Entrepreneurship 
Fosis 
2012 
Program 
Beneficiaries 
(YES,YEI, 
YEII). 
Regions: 
V, 
VII 
and 
RM. 
§ Time 
frame: 
between 
December 
2012 
and 
May 
2013. 
§ 
Treatment 
arms: 
The 
invitaRon 
to 
parRcipate 
was 
randomized. 
o Control 
group: 
• No 
invitaRon 
to 
parRcipate. 
o Treatment 
group: 
• InvitaRon 
to 
parRcipate.
EVALUATION 
DESIGN 
Dates 
and 
number 
of 
evalua>on 
par>cipants 
by 
region 
Region 
Total Evaluation Participants 
Initial Month 
End Month 
V 
976 
January 2013 
March 2013 
VII 
470 
December 2012 
December 2012 
RM 
3.124 
January 2013 
May 2013 
Total 
4.570 
Source: self generated with reports FOSIS . 
Participants of the evaluation includes invited to participate in the program, the reserve group and the 
control group.
EVALUATION 
DESIGN 
§ Impact 
variables: 
level 
of 
formal 
debt 
of 
individuals 
and 
access 
to 
formal 
credit. 
(Only 
variables 
available 
in 
administraRve 
data) 
§ Hypothesis: 
o Rate 
credit 
reducRon. 
o Debt 
level, 
two 
opposing 
effect. 
o Be]er 
credit 
condiRons.
EVALUATION 
DESIGN 
§ Using 
administraRve 
data: 
from 
the 
Superintendency 
of 
Banks 
and 
Financial 
InsRtuRons 
(SBIF) 
and 
FOSIS. 
§ SBIF 
Data: 
from 
January 
2012 
to 
August 
2013. 
• Credit 
requested 
with 
informaRon 
about 
interest 
rate, 
amount 
and 
term 
in 
months. 
• The 
average 
debt 
and 
the 
credit 
unions 
unpaid 
debts. 
• Bank 
debt 
and 
average 
unpaid 
debts 
separated 
by 
type: 
commercial, 
consumer 
and 
mortgage. 
§ With 
Financial 
Household 
Survey 
(EFH), 
the 
appropriateness 
of 
using 
SBIF 
data 
the 
evaluaRon 
is 
analyzed: 
• 23.8% 
of 
households 
with 
the 
lowest 
income 
(1 
quinRle) 
have 
data 
that 
might 
be 
found 
in 
SBIF. 
• 64.9% 
of 
total 
debt 
corresponds 
to 
a 
formal 
debt.
EVALUATION 
DESIGN 
§ FOSIS 
data: 
• PAM 
debts 
and 
the 
insRtuRon 
requested 
(the 
most 
common 
Fondo 
Esperanza 
FoundaRon). 
• Rates 
and 
subsidies 
amount. 
• InformaRon 
about 
entrepreneurship: 
economic 
acRvity, 
formalizaRon, 
sales 
levels, 
among 
others. 
§ The 
crossing 
with 
FOSIS 
data 
allows 
to 
know 
how 
many 
individuals 
applied 
funding 
through 
PAM: 
• Between 
March 
2012 
and 
December 
2013, 
408 
parRcipants 
have 
requested 
funding 
through 
PAM, 
with 
a 
total 
of 
586 
credits.
EVALUATION 
IMPLEMENTATION 
Acceptance 
rate 
of 
the 
invita>on, 
total 
and 
by 
Region 
V 
VII 
RM 
Total 
Total of Evaluations Participants 
976 
470 
3124 
4570 
Invited 
446 
260 
1253 
1959 
Trained 
153 
96 
232 
481 
Acceptance rate 
34.3% 
36.9% 
18.5% 
24.6% 
§ High 
regional 
variaRon. 
§ Given 
this 
acceptance 
rate 
and 
the 
number 
of 
individuals, 
the 
minimum 
detectable 
size 
is 
0.34 
standard 
deviaRons 
(with 
80% 
power 
and 
5% 
significance).
EMPIRICAL 
SPECIFICATION 
§ The 
empirical 
specificaRon 
used 
was: 
풚↓풊 =휶+휷 푫↓풊 +휸 푿↓풊 + 풖↓풊  (ퟏ) 
풚↓풕 =휶+휷푫+휸푿+! 풚↓풕−ퟏퟐ +풖 
(ퟐ) 
Where: 
o 푦: 
The 
studied 
result 
(monthly 
level 
of 
debt, 
by 
type 
of 
debt). 
o 퐷↓푖 : 
Dummy 
variable 
that 
equals 
1 
if 
the 
individual 
was 
invited 
to 
par>cipate 
in 
the 
workshops 
and 
0 
otherwise. 
o 푋: 
Control 
variables(region, 
above 
or 
under 
the 
50 
income 
percen>l 
ande 
age). 
o 푦↓푡−12 : 
Monthly 
level 
of 
total 
debt/ 
debt 
dummy/ 
unpaid 
debt 
dummy, 
12 
months 
before 
the 
measurment. 
§ 
훽 
represents 
the 
impact 
of 
the 
offer 
of 
parRcipaRon 
in 
the 
program
RESULTS 
§ No 
effect 
on 
studied 
variables 
such 
as 
interest 
rate, 
commercial 
debt 
level, 
consumpRon 
credit, 
mortgage 
credit, 
cooperaRve 
debt, 
total 
debt 
and 
probability 
of 
having 
debt 
or 
unpaid 
debt three 
months 
axer 
the 
treatment 
ended. 
§ Similar 
results 
are 
obtained 
axer 
removing 
the 
1% 
of 
higher 
debt 
levels 
(outliers). 
§ AddiRonally, 
a 
regional 
analysis 
is 
done.
CONCLUSIONS 
No 
effect 
was 
found 
over 
the 
formal 
debt 
and 
the 
PAM 
credit 
taking. 
The 
low 
acceptance 
rate 
makes 
difficult 
to 
find 
an 
impact 
and 
invites 
us 
to 
rethinking 
the 
program 
design. 
Effects 
in 
saving? 
The 
implementers 
and 
users 
indicate 
that 
the 
topic 
has 
a 
great 
relevance 
and 
the 
effort 
should 
be 
conRnued 
through 
the 
FOSIS. 
Importance 
of 
evaluaRon 
of 
process, 
and 
impact 
evaluaRon.
GENERAL 
CONCLUSIONS 
Important 
topic 
lot 
to 
be 
learned 
Importance 
of 
process 
and 
impact 
evaluaRon 
Growing 
literature 
Consider 
the 
heterogeneity 
of 
individuals 
and 
the 
right 
treatment 
Rmes
EVALUATING 
THE 
IMPACT 
OF 
DELIVERING 
CCTS 
THROUGH 
THE 
BANK 
AND 
FINANCIAL 
EDUCATION 
Claudia 
Mar<nez 
Alvear 
Catholic 
University 
of 
Chile 
September, 
2014

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Evaluating Impact of CCTs Delivery and Financial Education

  • 1. EVALUATING THE IMPACT OF DELIVERING CCTS THROUGH THE BANK AND FINANCIAL EDUCATION Claudia Mar<nez Alvear Catholic University of Chile September, 2014
  • 2. MAIN POINTS § Research Agenda § Two RCT evaluaRons in Chile on financial inclusion: • Chile CUENTA: EvaluaRng the impact of delivering CCTs through the bank. • EvaluaRng the impact of Financial EducaRon Program.
  • 3. RESEARCH AGENDA A research agenda has been developed, based in “Todas Cuentan” Research plaYorm that promote programs evaluaRon on financial inclusion. The aim is to idenRfy soluRons for the local problems (resource management, women empowerment). The plaYorm has incorporated regional research. The project is funded for: ­The International Development Research Centre (IDRC). ­Institute for Peruvian Studies. ­Fundación Capital. In Chile, the plaYorm has financed: ­Chile CUENTA evaluation. ­Financial Education evaluation. ­“ Saving accounts” evaluation.
  • 4. CHILE CUENTA Abhijit Banerjee Massachuse]s InsRtute of Technology Claudia Mar2nez A. Universidad Católica de Chile Esteban Puentes Universidad de Chile
  • 5. MOTIVATION Strong increase in CondiRonal Cash Transfer (CCT) in the region + concerns on lack of financial inclusion. • Subsidies payment through the back accounts. However, no clear the evidence about the addiRonal benefits that the nexus between the CCT program and this policy could generate (De los Ríos & Trivelli 2011). • Samaniego y Tejerina (2010) and Maldonado y Tejerina (2010) detect li]le use of the bank accounts between the CCTs beneficiaries (Oportunidades, México). • Seira (2010) detects posiRve impact in the beneficiary’s formal savings that get their benefits through their bank accounts (Oportunidades, México).
  • 6. CONTEXT What is Chile CUENTA? • This program changes the way in which the social benefits are delivered: the cash subsidies payment changes to the bank account subsidies payment. Who implements it? • The Ministry of Social Development (Chilean Government). What is the goal? • To improve poor people’s financial access.
  • 7. EVALUATION DESIGN § Sample: Five municipaliRes of SanRago, Chile § Time frame: program implementaRon started in October, 2012. Follow up: Late 2014. § Treatment arms: § Control group: • Puente Program beneficiaries who receive their social benefits in cash. • N=810 § Treatment group: • Puente Program beneficiaries who receive their social benefits in cash and get the chance to receive the subsidies payment trough bank account. • N=2,422
  • 8. EVALUATION IMPLEMENTATION Take up Chile CUENTA Rechazados Aceptados No aplica 34% 55% 11% [1] [2] [3] [4] Municipality N Treated N Rejected Total accepted Don’t apply Take Puente Alto 736 275 333 128 45% Peñaflor 224 71 144 9 64% Maipú 370 112 227 31 61% San Bernardo 811 279 456 76 56% Conchalí 281 81 164 36 58% TOTAL 2.422 818 1.324 280 55% The treatment’s individuals that didn’t get Chile CUENTA offer aren’t consider. The take up 55% rate of all treatment group allows to find 0,22 sd effect (US$8 monthly average saving last three month).
  • 9. PROCESS EVALUATION § Process EvaluaRon in parallel to the implementaRon. § EvaluaRon AcRviRes: Focus Group and Interviews. The scheme shows the most important results. Posi>ve Points Comfort. OrganizaRon. Speed. Bank account use. Security. Nega>ve Points Date change. Statement accounts are received. Li]le informaRon about bank account balance and charges. Other Points Chile CUENTA as a good mechanism for money management but not as a saving incenRve. Management problems. Extra work to “Family support”. Ø The main obstacles are management problems. Ø People appreciate the possibility administrate money through bank account.
  • 10. NEXT STEPS § Follow-­‐up survey: December 2014 § Analysis: May 2014
  • 11. FINANCIAL EDUCATION Claudia Mar2nez A. Universidad Católica de Chile Esteban Puentes Universidad de Chile Alejandro Drexler University of Texas at AusRn
  • 12. MOTIVATION § No clear evidence of what works (Xu and Zia 2012). • Rules of thumbs are more effecRve than regular training in affecRng business pracRces (Drexler, et al. 2012). • In general, financial educaRon programs don’t have effects on sales or business profits (Karlan and Valdivia 2012). • In Chile Mar<nez, Puentes and Ruiz-­‐Tagle (2013) studied the gather impact of financial educaRon and assets transference. They detected a posiRve effect on beneficiaries’ income.
  • 13. CONTEXT § ¿What is the program about? • 20 hours of group workshop. • Oriented to “Microempresa”. • Four modules: 1.Budget; 2.Saving; 3.Household wealth and indebtedness; 4. Investment. § ¿Who implements it? • FOSIS (MDS). § ¿What is the goal? • Provide financial tools and informaRon.
  • 14. EVALUATION DESIGN § Sample: Entrepreneurship Fosis 2012 Program Beneficiaries (YES,YEI, YEII). Regions: V, VII and RM. § Time frame: between December 2012 and May 2013. § Treatment arms: The invitaRon to parRcipate was randomized. o Control group: • No invitaRon to parRcipate. o Treatment group: • InvitaRon to parRcipate.
  • 15. EVALUATION DESIGN Dates and number of evalua>on par>cipants by region Region Total Evaluation Participants Initial Month End Month V 976 January 2013 March 2013 VII 470 December 2012 December 2012 RM 3.124 January 2013 May 2013 Total 4.570 Source: self generated with reports FOSIS . Participants of the evaluation includes invited to participate in the program, the reserve group and the control group.
  • 16. EVALUATION DESIGN § Impact variables: level of formal debt of individuals and access to formal credit. (Only variables available in administraRve data) § Hypothesis: o Rate credit reducRon. o Debt level, two opposing effect. o Be]er credit condiRons.
  • 17. EVALUATION DESIGN § Using administraRve data: from the Superintendency of Banks and Financial InsRtuRons (SBIF) and FOSIS. § SBIF Data: from January 2012 to August 2013. • Credit requested with informaRon about interest rate, amount and term in months. • The average debt and the credit unions unpaid debts. • Bank debt and average unpaid debts separated by type: commercial, consumer and mortgage. § With Financial Household Survey (EFH), the appropriateness of using SBIF data the evaluaRon is analyzed: • 23.8% of households with the lowest income (1 quinRle) have data that might be found in SBIF. • 64.9% of total debt corresponds to a formal debt.
  • 18. EVALUATION DESIGN § FOSIS data: • PAM debts and the insRtuRon requested (the most common Fondo Esperanza FoundaRon). • Rates and subsidies amount. • InformaRon about entrepreneurship: economic acRvity, formalizaRon, sales levels, among others. § The crossing with FOSIS data allows to know how many individuals applied funding through PAM: • Between March 2012 and December 2013, 408 parRcipants have requested funding through PAM, with a total of 586 credits.
  • 19. EVALUATION IMPLEMENTATION Acceptance rate of the invita>on, total and by Region V VII RM Total Total of Evaluations Participants 976 470 3124 4570 Invited 446 260 1253 1959 Trained 153 96 232 481 Acceptance rate 34.3% 36.9% 18.5% 24.6% § High regional variaRon. § Given this acceptance rate and the number of individuals, the minimum detectable size is 0.34 standard deviaRons (with 80% power and 5% significance).
  • 20. EMPIRICAL SPECIFICATION § The empirical specificaRon used was: 풚↓풊 =휶+휷 푫↓풊 +휸 푿↓풊 + 풖↓풊  (ퟏ) 풚↓풕 =휶+휷푫+휸푿+! 풚↓풕−ퟏퟐ +풖 (ퟐ) Where: o 푦: The studied result (monthly level of debt, by type of debt). o 퐷↓푖 : Dummy variable that equals 1 if the individual was invited to par>cipate in the workshops and 0 otherwise. o 푋: Control variables(region, above or under the 50 income percen>l ande age). o 푦↓푡−12 : Monthly level of total debt/ debt dummy/ unpaid debt dummy, 12 months before the measurment. § 훽 represents the impact of the offer of parRcipaRon in the program
  • 21. RESULTS § No effect on studied variables such as interest rate, commercial debt level, consumpRon credit, mortgage credit, cooperaRve debt, total debt and probability of having debt or unpaid debt three months axer the treatment ended. § Similar results are obtained axer removing the 1% of higher debt levels (outliers). § AddiRonally, a regional analysis is done.
  • 22. CONCLUSIONS No effect was found over the formal debt and the PAM credit taking. The low acceptance rate makes difficult to find an impact and invites us to rethinking the program design. Effects in saving? The implementers and users indicate that the topic has a great relevance and the effort should be conRnued through the FOSIS. Importance of evaluaRon of process, and impact evaluaRon.
  • 23. GENERAL CONCLUSIONS Important topic lot to be learned Importance of process and impact evaluaRon Growing literature Consider the heterogeneity of individuals and the right treatment Rmes
  • 24. EVALUATING THE IMPACT OF DELIVERING CCTS THROUGH THE BANK AND FINANCIAL EDUCATION Claudia Mar<nez Alvear Catholic University of Chile September, 2014