As of May 8, 2018
Global Leader in
Cloud-Based Learning and HCM
NASDAQ: CSOD
This presentation includes forward-looking statements. These statements relate to, among other things, our future financial and operating performance, including our GAAP and non-GAAP guidance, the growth of the
learning and human capital management market, our business strategy, and our plans and objectives for future operations. In light of the risks and uncertainties outlined below, the future events and circumstances discussed
in this presentation may not occur, and actual results could differ materially from those anticipated or implied in the forward-looking statements. The Company has based these forward-looking statements largely on its
current expectations and projections about future events and financial trends affecting its business. Forward-looking statements should not be read as guarantees of future performance or results, and will not necessarily be
accurate indications of the times at, or by, which such performance or results will be achieved. Forward-looking statements are based on information available at the date of this presentation and management’s good faith
belief as of such date with respect to future events, and are subject to risks and uncertainties that could cause actual performance or results to differ materially from those expressed in or suggested by the forward-looking
statements. Important factors that could cause such differences include, but are not limited to:
• Statements regarding the Company’s business strategies;
• The Company’s anticipated future operating results and operating expenses;
• The Company’s ability to attract new clients to enter into subscriptions for its solution;
• The Company’s ability to service those clients effectively and induce them to renew and upgrade their deployments of the Company’s solution;
• The Company’s ability to expand its sales organization to address effectively the new industries, geographies and types of organizations the company intends to target;
• The Company’s ability to accurately forecast revenue and appropriately plan its expenses; market acceptance of enhanced solutions, alternate ways of addressing learning and talent management needs or new
technologies generally by the Company and its competitors; continued acceptance of SaaS as an effective method for delivering learning and talent management solutions and other business management applications;
the attraction and retention of qualified employees and key personnel;
• The Company’s ability to protect and defend its intellectual property; costs associated with defending intellectual property infringement and other claims; events in the markets for the Company’s solution and
alternatives to the Company’s solution, as well as in the United States and global markets generally; future regulatory, judicial and legislative changes in the Company’s industry; changes in the competitive environment
in the Company’s industry and the markets in which the Company operates; and other factors discussed under “Risk Factors” and “Management’s Discussion and Analysis of Financial Condition and Results of
Operations” in the Company’s periodic reports filed with the Securities and Exchange Commission (the “SEC”).
Forward-looking statements speak only as of the date of this presentation. You should not put undue reliance on any forward-looking statement. The Company assumes no obligation to update any forward-looking statements
to reflect actual results, changes in assumptions or changes in other factors affecting future performance or results, except to the extent required by applicable laws. If the Company updates one or more forward-looking
statements, no inference should be drawn that it will make additional updates with respect to those or other forward-looking statements.
In addition to U.S. GAAP financials, this presentation includes certain non-GAAP financial measures. These non-GAAP financial measures are in addition to, not a substitute for or superior to, measures of financial
performance prepared in accordance with U.S. GAAP. Please see the discussion of these non-GAAP financial measures and their reconciliations to the most directly comparable U.S. GAAP measures at the end of this
presentation.
Safe Harbor
2
4
Global Leader in Cloud-Based Learning and HCM
Background
• Founded in 1999
• IPO on March 17, 2011
• NASDAQ: CSOD
• 1,800+ Employees
• 3,250+ Clients
• FY17 Revenue: $482 Million
Performance
• World’s #1 Talent Management Suite
• 36 Million Users
• Named by Gartner as the Magic Quadrant Leader in Talent
Management Suites for Four Consecutive Years
• Advanced Position to Core Challenger in the Fosway 9-Grid
for Cloud Human Capital Management (HCM)
Marquee Clients Around The Globe
Source: Gartner, Inc., “Magic Quadrant for Talent Management Suites” as of February 28, 2017.
The Market Need is Real
10
Nuha Masri | 11. 7. 2017
4 Ways Technology Will
Shape the Future of
Work by 2020
Alexandra Gibbs | 10. 27. 2017
Why Taking Care of the
‘Human-Capital’ of Your
Employees is Vital
Denise Lee Yohn| 1. 2. 2018
2018 Will Be the Year of
Employee Experience
Melissa Lamson| 3. 13. 2018
8 Ways to Create a
Corporate Learning
Culture
Tony Schwartz | 3. 7. 2018
Create a Growth Culture,
Not a Performance-
Obsessed One
11
BlackRock views each company’s approach to HCM as an investment
issue and a factor in business continuity and success. In light of evolving
market trends like shortages of skilled labor, uneven wage growth, and
technology that is transforming the labor market, many companies and
investors consider robust HCM a competitive advantage.
-Larry Fink, BlackRock
“
”
Human Capital Management has a Positive
Correlation to Total Shareholder Return
Source: Logos and names are property of the respective company.
12
Talent is the Competitive Advantage That Will
Define the Winners & Losers of the 21st Century
Success in business is all about people, people,
people. Whatever industry a company is in, its
employees are its biggest competitive
advantage.
-Richard Branson
“
”
Source: Logos and names are property of the respective company.
400M
ADDRESSABLE
SEATS
Source: Cornerstone estimates, adapted from IDC, US Census Bureau
36M
CSOD SEATS
BY MARKET SEGMENT
BY GEOGRAPHY
ADDRESSABLE MARKET
150M
ENTERPRISE
150M
MID MARKET 100M
SMB
155M
NORTH
AMERICA
32M
LATIN
AMERICA
139M
EUROPE,
MIDDLE EAST
& AFRICA
74M
ASIA
PACIFIC
The Market is HUGE
13
7.1%
4.5%
3.2%
2.2%
3.2%
2013 2014 2015 2016 2017
Cornerstone Continues to Gain Market Share
15Source: Industry analysts, market research, Cornerstone estimates. Talent management includes learning, recruiting, and performance management software
Talent Management Market Share 2013-2017
5.5%
7.6%
16
Installed Base Opportunity
Four Key Pillars, each a suite, and half of it GREENFIELD
0
500
1,000
1,500
2,000
2,500
3,000
3,500
Learning Performance Recruiting Cornerstone HR
Existing Client Penetration Client Opportunity
NumberofClients
60%
penetration
among other
suites results
in
incremental
$600M+
ARR
opportunity
Calculated based on 3,280 clients with approximately 11,000 users on average
Cornerstone is Gaining Traction in HCM
Fosway 9-Grid for Cloud HCM
Source: Fosway (October 2017)
Advanced into the CORE
CHALLENGER
position in the October 2017
Fosway 9-Grid, progressing
from last year’s position as a
POTENTIAL CHALLENGER
PERFORMANCE
POTENTIAL
Potential Leader
Potential Challenger
Potential Performer
Strategic Challenger
Core Challenger
Solid Performer
Strategic Leader
Core Leader
Poor Performer
‘Oct. 2017
‘Oct. 2016
17
Cornerstone HR’s Impact on Deals in EMEA
18*EMEA deals from 2016-2017
Average deal values converted from local currency to USD
Average Suites Purchased
Average RPU
1.7
3.5
Without Cornerstone HR With Cornerstone HR
~$20
~$60
Without Cornerstone HR With Cornerstone HR
• In the past two years, EMEA has
seen that clients purchasing
Cornerstone HR buy ~2x more
product suites on average
• Inclusion of Cornerstone HR also
significantly increased RPUs by ~3x
on average
Focus on recurring revenue and exit enterprise
service delivery
Improve operating margins and cash flows
Create new recurring revenue streams, including
aggressively entering the content market
Bolster the team
Improve governance
Cornerstone 2.0
20
1
2
3
4
5
2.0
23
3-10x
Content Anytime
RPU of Learning
100%
Size of Content
Opportunity Overall
Relative to Learning
~$225M
ARR Opportunity Today*
What We’ve
Seen
Relative
Opportunity
Today’s ARR
Opportunity
Content at Scale
Sizing the Content Opportunity for Cornerstone
*Based on Learning ARR as of 12/31/2017
2.0 3
Half of the Executive Leadership Team is New in 2018
New Additions
• Hired Jeff Lautenbach as President of Global Field Operations
• Hired Adrianna Burrows as Chief Marketing Officer
• Hired Chris Wheaton as VP of Field Operations
• Hired Jennifer Gianola as VP of Investor Relations
Exits
• Kirsten Helvey, COO
• Dave Carter, Chief Sales Officer
• Frank Ricciardi, GM of Asia Pacific
• Matt Gahr, VP Sales
Bolstering the Team
24
2.0 4
• Added three new directors in 2017
• Nominated three new directors for election at the 2018 Annual Meeting
(Elisa Steele, Richard Haddrill, Marcus Ryu)
• If the new directors are elected, the majority of the board will have
joined in the last two years
• Appointing a new, independent chair in 2018 (Elisa Steele)
• June 2018 shareholder vote to declassify the board, beginning in 2019
Improving Governance
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2.0 5
27
1. Billings
2. Revenue
3. Operating Profit
4. Free Cash Flow
How Best to Measure Our Progress as
we Execute on Our Strategic Plan…
Our historical key financial
measures have been:
Going forward we believe
the key metrics will be:
1. ARR
2. Subscription Revenue
3. Operating Profit
4. Unlevered Free Cash Flow
28
A Decade of Strong Growth Across All Metrics
168
280
481
805
1,237
1,631
2,153
2,595
2,918
3,250
2008 2009 2010 2011 2012 2013 2014 2015 2016 2017
Client Growth
$19.6
$29.3
$46.6
$75.5
$117.9
$185.1
$263.6
$339.7
$423.1
$482.0
2008 2009 2010 2011 2012 2013 2014 2015 2016 2017
Revenue Growth
(in millions)
2.1
3.3
4.9
7.5
10.6
14.0
18.1
23.8
29.9
35.3
2008 2009 2010 2011 2012 2013 2014 2015 2016 2017
User Growth
(in millions)
Note: User and client count figures exclude PiiQ and Cornerstone for Salesforce.
29
2017 – 2018 Revenue Transition
Expected revenue impact of sun-setting services
$397
$453 - $461
$85
$50
$0
$100
$200
$300
$400
$500
$600
2017 2018E
Subscription Revenue Services Revenue
Total Revenue
Note: 2018 estimates are on an ASC 606 basis.
(in millions)
A Clear Path to Operating Margin Expansion
Cost-cuts already made will drive operating margin expansion
2017 Adjustments 2018E
Revenue $482M $503 - $511M
2017 Expenses $455M
- Expense cuts announced 12/2017 -$25M
+ Incremental Expenses $19M
= 2018 Expenses $449M
Operating Profit $27M $54 - $62M
Operating Margin 6% 11 -12%
Note: 2018 estimates are on an ASC 606 basis. Under ASC 605, operating income is $53 - $61M and margin is 11-12%. 30
31
Continued Improvement in Operating Leverage
4%
9%
10% - 12%
2016 2017 2018E
$52M - $60M
Unlevered Free Cash Flow
2%
6%
11% - 12%
2016 2017 2018E
Non-GAAP Operating Margin
$54M - $62M
Nearly
DOUBLES
expected
profitability
from 2017
Note: 2018 estimates are on an ASC 606 basis. Under ASC 605, operating income is $53 - $61M and margin is 11-12%.
2020 Growth/Profitability Framework
32
2020 Framework
FY17
Actual
FY18
Guidance
Low
Growth
Moderate
Growth
High
Growth
Subscription
Revenue Growth
16.8% 14-16% < 10% 10 - 20% 20 - 30%
Non-GAAP Operating
Margin
5.6% 11-12% 30%+ 18 - 28% 12 - 22%
Unlevered Free Cash
Flow Margin
9.1% 10-12% 30%+ 20 - 30% 15 - 25%
2020 ‘Moderate Growth’ Target Assumes ~$150M in uFCF and ~$2.00 Per Share
Note: 2018 estimates are on an ASC 606 basis. FY18 guidance updated as of May 8, 2018
33
Investment Summary
Organically-developed, best-of-breed SaaS platform
• Huge, untapped market opportunity
• Industry-leading customer retention
• Highly scalable business
• Strong client economics
• Top line growth with significant profitability improvement
A leader in human capital management
Dominate the
Learning Market
Cornerstone’s Path to Success
34
1
34
Re-establish our
Leadership in Talent
Management
Emerge as a Global
Human Capital
Management Player
Only holistic “learning
platform” in the market
Deepest functionality
in the market
Transformation without
the cost
Note: Learning platform includes Learning Management System Plus Learning Experience Platform
Lea rning
Experience
(LEP)
Lea rning
Ma na gement
(LMS)
Modern
Content
2 3
Prior 2018
Guidance
(606)
Current 2018
Guidance
(606)
Net Change at
the Midpoint
FX
Impact
Operational
Impact
ARR*
Growth
$475 - $495
8-13%
$477 - $495
9-13%
+$1 N/A** +$1
Total Revenue
Growth
$497 - $507
3-5% / 1-3% CC
$503 - $511
4-6% / 3-4% CC
+$5 ($3) +$8
Subscription Revenue
Growth
$453 - $463
14-17% / 12-14% CC
$453 - $461
14-16% / 12-14% CC
($1) ($3) +$2
Professional Consulting
Services Revenue
Down ~50% Down ~40% N/A N/A N/A
Operating Profit*
Margin
$52 - $62
10-12%
$54 - $62
11-12%
+$1 N/A +$1
Unlevered
Free Cash Flow*
Margin
$50 - $60
10-12%
$52 - $60
10-12%
+$1 N/A +$1
Summary of Changes to Full Year Guidance
Note: Reflects guidance issued as of May 8, 2018. Please refer to the earnings press release for Q2 2018 and FY 2018 guidance.
*Denotes a non-GAAP metric.
**Assumes GBP to USD of 1.36, down from 1.40 and EUR to USD of 1.20, down from 1.24 for all metrics other than ARR. For ARR, current guidance reflects the current FX rates, which were similar to the 12/31/17 rates. 36
Net Change at the Midpoint = FX Impact + Operational Impact
(Dollars in millions)
2017 Actual
(605)
2018 Guidance (605) 2018 Guidance (606)
ARR*
Growth
$439 N/A $477 - $495
9-13%
Total Revenue
Growth
$482 $503 - $511
4-6% / 3-4% CC
$503 - $511
4-6% / 3-4% CC
Subscription Revenue
Growth
$397 $459 - $467
16 – 18% / 14 – 16% CC
$453 - $461
14-16% / 12-14% CC
Professional Consulting
Services Revenue
$85 Down ~45% Down ~40%
Operating Profit*
Margin
$27
6%
$53 - $61
11-12%
$54 - $62
11-12%
Unlevered
Free Cash Flow*
Margin
$44
9%
N/A $52 - $60
10-12%
2018 Guidance (605 and 606)
Note: Reflects guidance issued as of May 8, 2018. Please refer to the earnings press release for Q2 2018 and FY 2018 guidance.
*Denotes a non-GAAP metric.
** Net Interest Expense is Gross Interest Expense less Interest Income
37
OTHER:
1. GBP to USD of 1.36
EUR to USD to 1.20
2. 5% FX Δ = $7 ARR / $3 Revenue
3. Total Non-GAAP S&M dollars down
YOY
4. Net Interest Expense**:
1. GAAP $25
2. Non-GAAP $16
5. Cash Interest Paid $14
6. Shares outstanding to increase
from 58M to 64M when EPS is
positive.
7. Operating margin and uFCF margin
percentages could vary depending
on the pace of services roll-off
8. Income tax expense ~$3
9. Capex 3-4% of revenue
(Dollars in millions)
Q2 2017 Actual
(605)
Q2 2018 Guidance
(605)
Q2 2018 Guidance
(606)
Total Revenue
Growth
$117 $127 - $129
9-11% / 7-9% CC
$127 - $129
9-11% / 7 - 9% CC
Subscription Revenue
Growth
$97 $112 - $114
16 - 18% / 14 – 16% CC
$111 - $113
15-17% / 13 - 15% CC
Professional Consulting
Services Revenue
$20 Down ~25% Down ~20%
Operating Profit*
Margin
$1
Low single digit
decline from
Q1 2018 of $12
Low single digit
decline from
Q1 2018 of $13
Unlevered
Free Cash Flow*
Margin
($5) N/A Down slightly from
Q1 2018 of ($10)
Q2 2018 Guidance (605 and 606)
38
OTHER:
1. GBP to USD of 1.36
EUR to USD to 1.20
2. Q2 gross margin similar to
Q1 and will significantly
improve on a YOY basis in
2H18
3. Q2 operating margin
expected to be the low point
for the year given our annual
Convergence conference
results in a seasonal
increase to marketing
expenses
4. Net Interest Expense**:
1. GAAP $8
2. Non-GAAP $5
5. No Cash Interest Paid
Note: Reflects guidance issued as of May 8, 2018. Please refer to the earnings press release for Q2 2018 and FY 2018 guidance.
*Denotes a non-GAAP metric.
** Net Interest Expense is Gross Interest Expense less Interest Income
(Dollars in millions)
GAAP to Non-GAAP Reconciliation
39
Q1'17 Q2'17 Q3'17 Q4'17 Q1'18 FY16 FY17
Loss from operations (13,148) (18,568) (12,104) (5,436) (8,846) (56,342) (49,256)
Less: Stock-based compensation 15,849 17,598 17,582 14,801 14,043 54,699 65,830
Less: Amortization of intangible assets 2,217 2,217 2,206 781 - 9,290 7,421
Less: Write-off of capitalized software - - - 1,339 - - 1,339
Less: Restructuring - - - 1,539 7,725 - 1,539
Non-GAAP operating (loss) income 4,918 1,247 7,684 13,024 12,922 7,647 26,873
Operating margin (11.8%) (15.9%) (9.9%) (4.1%) (6.6%) (13.3%) (10.2%)
Non-GAAP operating (loss) income margin 4.4% 1.1% 6.3% 9.9% 9.7% 1.8% 5.6%
Net cash (used in) provided by operating activities (7,235) 1,624 21,538 51,583 (4,580) 35,252 67,510
Capital expenditures (2,698) (1,042) (2,942) (418) (2,559) (6,228) (7,100)
Capitalized software costs (5,756) (5,606) (4,464) (4,745) (6,039) (16,409) (20,571)
Cash paid for interest 1,898 - 1,943 - 3,000 3,796 3,841
Unlevered free cash flow (13,791) (5,024) 16,075 46,420 (10,178) 16,411 43,680
Unlevered free cash flow margin (12.4%) (4.3%) 13.2% 35.2% (7.6%) 3.9% 9.1%
FY 2017 FY 2018 Full Year
RECONCILIATION OF OPERATING LOSS AND OPERATING MARGIN TO NON-GAAP
OPERATING (LOSS) INCOME AND NON-GAAP OPERATING MARGIN:
RECONCILIATION OF NET CASH (USED IN) PROVIDED BY OPERATING ACTIVITIES TO
UNLEVERED FREE CASH FLOW AND UNLEVERED FREE CASH FLOW MARGIN
Cornerstone configurability benefits include (Localization, Assessment Integrations, PreScreening Questions, etc.)
The Leadership positioning is validated by all the major analysts…This is liquid selling gold. This same positioning applies to learning…
It’s an well-accepted principal that Employees are the source of a Company’s competitive advantage.
As a Business, takes on new strategies, objectives, and goals, it’s people must adapt to learn something new or to do what they’ve been doing better in order to achieve the Goal.
It’s an well-accepted principal that Employees are the source of a Company’s competitive advantage.
As a Business, takes on new strategies, objectives, and goals, it’s people must adapt to learn something new or to do what they’ve been doing better in order to achieve the Goal.
Makret opportunity applies to all segmetns and geo’s we have an emerging SMB opportunity, a dedicated mm team, and a revamped enterprise team
We are taking share in EMEA,
have established a presence in LATAM,
Go after JAPAN in a big way and continued focus on
NA dedicated on with strategic accounts, enterprise, client cales, mm, and smb dedicated teams
As you may know, the talent management market is huge ($6.4 billion according to IDC in 2017) and continues to grow 14% CAGR from 2016-2020.
But, it is still highly fragmented. This presents us with a great opportunity to generate meaningful ARR,
Cornerstone is the market share leader in Talent Management, recently surpassing SAP
SAP’s market share has continued to decline as they have put greater emphasis on selling SuccessFactors Employee Central and competing against Workday
Oracle has continued to lose market share due to 1) reducing focus on Taleo applications, 2) focusing on bringing to market new Oracle Cloud HCM applications, 3) a heavy focus on compete against Workday within existing Oracle and Peoplesoft customers
Workday has leveraged their strong “anchor” position in Core HR to win non-competitive deals in Talent Management, particularly Recruiting, and grow market share
Operating margin and Unlevered Free Cash Flow have become focal points in our story.
You can see that we’ve made strong progress towards our stated goals and while 2016 had a cash flow anomaly due to [x], you can see that things are moving in the right direction for the company.
* Emphasize Cash Interest for 2018 expected to be $14M. So FCF is $36-46M.
We have seen 3-10x RPU for content anytime deals versus learning – realize this is a large range, but this still a new product
We think Content could become as large as the learning business, which today is $225M ARR
Over time the learning business is growing, so the content business should grow with it
At scale, content could be as big as 1/3rd of our overall business
Emphasize this is a transition and the new metrics (ARR etc) could revert back to more traditional metrics 9e.g. Billings) after we’re beyond the transition
Illustrative example of total revenue in 2018
Expect services to be down 50% YOY, although there is quite a bit of margin of error based on the transition timing
Expect Subscription/recurring revenue to be up 14-17% and
Total revenue up 3-5%
Although large margin of error in services, MOST IMPORTANTLY do not expect any significant impact on Operating Income or FCF
Some people have asked us how we plan to achieve such a steep margin ramp from 2017 into 2018.
This chart shows that by simply layering in the cost cuts that we announced in December 2017 onto the midpoint of our 2018 revenue target, the 6% operating margin number from 2017 becomes 11% in 2018.
Discussion of the difference between operating MARGIN and operating PROFIT
Further Expense optimization opportunities:
Strategic sourcing
Scaling the fixed cost base
Cost benchmarking (with Silver Lake)
Summary of cuts already made are as follows:
$15m: Headcount Reduction
$4m: Health Insurance Cost Savings
$3m: Marketing Reduction
$2m: T&E Savings
$500k: Brazil GM moving back to US
When I spoke to Adam about CSOD in November he talked to me about CSOD’s path to 500m in rev, 3k plus customers and 30m users
We talked about CSOD’s Leadership position and its large tam in a highly fragemented and growing space…I spoke to a number of industry analysts and former colleagues and they validated both of these points.
What we didn’t talk about was the team and as I wind down my first quarter here I can tell you we have a talented Sales and sales leadership team complimented by a stron customer success and pre sales technical team
I can tell you this fit both what I wanted to do in terms of leading GTM for a category leader as well as an opportunity that fits my skillset perfectly ie…opportunity that needs a combination of growth, optimization and efficiency leadership
Same guidance we discussed a month ago on our earnings call
Few items I’d like to highlight based on follow-up discussion with many investors
ARR growth factors in the items (we discussed earlier)
S&M $ down in 2018 vs 2017
Interest expense, the components and the differences--- BLS describe all 3
Margin rates could vary depending on services reduction %’s but overall profit/cash flows $ should not be impacted
Same guidance we discussed a month ago on our earnings call
Few items I’d like to highlight based on follow-up discussion with many investors
ARR growth factors in the items (we discussed earlier)
S&M $ down in 2018 vs 2017
Interest expense, the components and the differences--- BLS describe all 3
Margin rates could vary depending on services reduction %’s but overall profit/cash flows $ should not be impacted
Similar to the full year guidance, our Q1 guidance is unchanged from our earnings call a month ago
Few things I’d be emphasize:
Expect GM in Q1 will down YOY due to the heavier outsourcing. Given the announced services transition, we are relying more heavily on our partners to deliver our backlog.
Similar to GM, our Operating in Q1 is expected to be only slightly better than the 4.4% in Q1’17
In Q2-Q4 2018 we expect significant sequential expansion of the margin rates as our YOY services revenue declines much more significantly
As I mentioned earlier, MOST IMPORTANTLY, we do not expect this to impact Operating Income or FCF dollars
We need to stop managing our human capital and start managing our human potential. Cornerstone does this by design and has been successful in transforming organizations into powerful cultures of continuous improvement for over 18 years
Animate (Click)
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To survive the blizzard of change you need A CHOICE, we are walking in new territory, and creating new paths. This is where Cornerstone lives, different by design.