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Towards Talkin'Piazza: Engaging Citizens through Playful Interaction with Urban Objects

presentation of the paper "Towards Talkin'Piazza: Engaging Citizens through Playful Interaction with Urban Objects" at the International Smart City Conference (IEEE ISC2) about citizen engagement, playful design, smart cities

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Towards Talkin'Piazza: Engaging Citizens through Playful Interaction with Urban Objects

  1. 1. Towards Talkin’Piazza: Engaging Citizens through Playful Interaction with Urban Objects Irene Celino, Gloria Re Calegari and Andrea Fiano CEFRIEL – Milano, Italy
  2. 2. Citizen Engagement Co-creation Social Innovation Location-based Crowdsourcing Gamified Participation Motivation and Incentive Design Image from: http://www.businessofgovernment.org/
  3. 3. CitizenEngagementModel From pure enjoyment to full participation pure fun co-creationnavigation crowdsourcing Shadowing Lummoblocks Whaiwhai Mapillary FlashPoll
  4. 4. CitizenEngagementModel From digitalization to social campaigns digital life awarenessstorytelling JCDecaux Intelligent Street Furniture TOTeMPlaya Agua Dulce Melanoma Institute campaign
  5. 5. ad hoc installs CitizenEngagementModel From urban objects to new instalments Hello Lamppost Meet the ChairBondi Beach bus shelter Social Swipe existing objects smart/extended objects
  6. 6. Piazza and Talkin’Piazza Piazza is a Digital Living Lab platform for (medium) cities allowing city authorities and service providers to design and test with citizen new urban infrastructure or services before entering the planning or implementation phase http://www.piazza.eu/ Talkin’Piazza is a mobile Web application for Citizen Engagement - to motivate people to “talk” to their city while moving in the urban space - to encourage citizen to actively participate to the Piazza Living Lab Citizens Business City Online Mobile Web Offline Living Lab
  7. 7. Talkin’Piazza concept Metaphor:  Physical urban objects act as the city entry points to start a conversation with  Different objects represent different stakeholders Bi-directional interaction:  Objects raise urban issues to citizens, asking for local memories or suggestions, opinions and ideas (Talk in Piazza)  Citizens get information from objects (Talking Piazza) Design:  Application to let citizens have conversations with urban objects  Methods and features from gamification and playful design with fun incentives
  8. 8. Talkin’Piazza user experience Interactive prototype at https://invis.io/H27WZ8BBJ home and social login near-by objects to talk to conversation with object profile & “friend” objects gamification
  9. 9. ad hoc installsexisting objects smart/extended objects digital life awarenessstorytelling pure fun co-creationnavigation crowdsourcing Talkin’Piazza design and development PostgreSQL + PostGIS Spring application on Tomcat RESTful API HTML5 + AngularJS geo-located app (mobile first design with Ionic framework) on Apache
  10. 10. Thanks! Any question? Towards Talkin’Piazza: Engaging Citizens through Playful Interaction with Urban Objects Irene Celino, Gloria Re Calegari and Andrea Fiano CEFRIEL – Milano, Italy http://www.cefriel.com

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