The cloud computing market is growing rapidly, and the latest Gartner Hype Cycle shows that the hype around it has recently transformed into reality. In fact, eighty percent of Fortune 1000 companies are adopting cloud-operating models.
Cloud has significant implications on many roles within an organization and on IT service management. These implications on service management are increasing the discussions around the application and relevance of ITIL in cloud environments.
Organizations and professionals are looking to:
Develop cloud competencies to adopt cloud computing
Understand how cloud computing impacts service management
Adapt the ITIL framework to fit a cloud environment
Have a look and examine whether this can be a successful marriage or if a prenuptial agreement is required!