T Bytes Agile & AI Operations

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T-Bytes
Agile & AI Operations
December Edition 2020
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Table of Contents
1. Financial, M & A Updates...................................................................................................................................1
2. Solution Updates..................................................................................................................................................6
3. Rewards and Recognition Updates...................................................................................................................25
4. Customer Success Updates................................................................................................................................47
5. Partnership Ecosystem Updates.......................................................................................................................50
6. Environment & Social Updates........................................................................................................................62

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Financial, M & A Updates
Agile & AI Operations Industry

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Financial, M&A Updates
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Appian and Accenture Federal Services Team to Accelerate Acquisition
Modernization for Government and Defense Organizations
Appian announced a collaboration with Accenture Federal Services (AFS),
a subsidiary of Accenture to further simplify the federal acquisition process
through low-code automation. Through the joint effort, AFS is developing
new delivery accelerators to enhance Appian’s Acquisition Solutions,
which simplify the acquisition process and validate that the process fully
complies with the Federal Acquisition Regulations for defense and civilian
agencies, their supplements and policies. In today’s digital landscape,
federal leaders are tasked with automating complex workflows and
processes while being required to securely unify data, people, the digital
workforce, and all business processes. This places a heavy burden on
procurement teams that are tied to outdated systems and have strict budget
constraints. In order to adjust, agencies must leverage their current IT
investments and extend the capabilities of their legacy systems, which can
be done with a low-code automation platform.
Executive Commentary
“Federal procurement teams are often bogged down by systems and
manual tasks that complicate the acquisition process, increase risk,
lower efficiency and add unnecessary costs,” said Aaron Jackson, digital
platforms lead at Accenture Federal Services. “Appian’s low-code
automation platform, coupled with Accenture’s experience in
automation and artificial intelligence, simplifies the acquisition process
and delivers tremendous value, helping organizations eliminate process
bottlenecks and ensure timely delivery of products and services.”
Description
1

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New Relic Announces Second Quarter Fiscal Year 2021 Results
Second Quarter Fiscal Year 2021 Financial Highlights:
• Revenue of $166 million, compared to $146 million for the second quarter of fiscal 2020.
• GAAP gross margin of 73% and non-GAAP gross margin of 75%.
• GAAP loss from operations was $(42.9) million, compared to $(16.9) million for the second
quarter of fiscal 2020.
• Non-GAAP income (loss) from operations was $(5.3) million, compared to $11.2 million for the
second quarter of fiscal 2020.
• GAAP net loss attributable to New Relic per basic share was $(0.79), compared to a loss of
$(0.32) per basic share for the second quarter of fiscal 2020.
• Non-GAAP net income (loss) attributable to New Relic per diluted share was $(0.07), compared
to $0.24 per diluted share for the second quarter of fiscal 2020.
• Cash provided by operating activities was $12.9 million and free cash flow was $5.3 million for
the second quarter of fiscal 2021.
• Cash, cash equivalents and short-term investments were $840 million at the end of the second
quarter of fiscal 2021, compared with $829 million at the end of the first quarter of fiscal 2021.
• Remaining performance obligations were $602 million at the end of the second quarter of fiscal
2021, compared with $635 million at the end of the first quarter of fiscal 2021. This represents the
aggregate unrecognized transaction price of remaining performance obligations as of each of
September 30, 2020 and June 30, 2020.
“In 2Q, we delivered a radically simplified version of the New Relic One observability platform
to the market, and the early response from customers has been encouraging,” said CEO and
founder, New Relic. “At the low end of the market, we're seeing a whole new generation of
individual developers adopt our free offering. And, at the high end of the market, companies of
all sizes have been leveraging our offer of free and full entitlements to evaluate New Relic as
their complete observability platform. While customer experimentation with the new product and
pricing model slowed sales cycles in the quarter, on average, customers that are renewing on the
new pricing model are growing their commitment to New Relic by double digits.”
2
Key Financial Highlights

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Onit Acquires AXDRAFT, Expanding its Contract Lifecycle Management
Offerings with Robust Document Automation
Onit, Inc., a leading provider of enterprise workflow automation and AI solutions, including
enterprise legal management, contract lifecycle management and business process
automation, announced that it has acquired AXDRAFT, a Y Combinator-backed document
automation company. The company helps corporate legal departments draft legal documents
10 times faster and complete contracts like nondisclosure agreements and service agreements
in less than five minutes. Based in Kyiv, Ukraine, it was founded in 2017 and works with
customers including Sandoz and Louis Dreyfus Company. AXDRAFT is now AXDRAFT,
an Onit Company, and will operate as an independent subsidiary. This acquisition is Onit’s
third in the last 19 months and the second deal announced in 30 days. In November, Onit
acquired legal AI company McCarthyFinch and immediately launched Precedent, its
intelligence platform, and ReviewAI, software that accelerates contract review by up to 70%
and improves user productivity by more than 50%.AXDRAFT offers a proprietary algorithm
with streamlined and extensible document drafting in multiple languages, including Chinese
and Japanese. It supports live document preview and data integrations. With the algorithm, a
document of any complexity can be transformed into a simple Q&A process. AXDRAFT
will be led by co-founder Yuriy Zaremba, who is now General Manager. Co-founder Oleg
Zaremba, who holds master’s degrees in applied mathematics, material sciences and
quantum physics, will serve as CTO.
“The acquisition of AXDRAFT underscores our continued commitment to innovation
for all of our offerings and particularly in the area of contract lifecycle management,”
said and co-founder of Onit. “In 30 days, we’ve added an AI-based contract management
product that significantly streamlines contract review, and now with AXDRAFT, we
offer lightning-speed, error-free and multilingual contract drafting.”
Description
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Sauce Labs Acquires API Fortress to Bolster Continuous Testing Platform with
Modern API Testing Solution
Sauce Labs Inc., the leading provider of continuous testing solutions that deliver digital confidence,
announced that it has acquired API Fortress, a leading provider of modern API testing solutions for agile
and DevOps teams. The acquisition addresses a critical need for customers by enabling them to quickly,
easily, and continuously test the API endpoints that make up the core of modern API-driven applications.
The API Fortress platform enables customers to transform their API development processes, accelerate
releases, and reduce risk in the software development lifecycle. With the addition of API Fortress, Sauce
Labs now offers an even richer and more comprehensive testing experience, one that includes API testing
in addition to functional UI testing, visual end-to-end testing, and front-end performance testing, as well as
real-time test insights and analytics. The acquisition of API Fortress complements Sauce Labs existing
functional UI testing capabilities by enabling customers to address one of the biggest challenges they
typically face with traditional UI testing. Customers running functional UI tests on the Sauce Labs platform
will be able to leverage API Fortress to quickly and easily determine if there are issues at the API level that
require a more targeted set of API tests, and if so, to generate and execute those tests using a powerful set
of API testing capabilities available directly from Sauce Labs. In the early days of application development,
web applications made just a small number of API requests to required microservices. With fewer API
endpoints to track down, a functional test failure caused by an out-of-date API was relatively easy to
identify and debug, making the need for targeted API testing far less acute. As modern software
development has progressed, however, web apps have become far more API-driven, and the number of
APIs communicating with various microservices has exploded.
“We’re thrilled to welcome the people and products of API Fortress to Sauce Labs,” said president and
CEO, Sauce Labs. “Sauce Labs is committed to helping organizations grow their digital confidence by
providing them the testing platform they need to deliver a flawless and trusted experience to their
customers. The announcement is further evidence of that commitment and we look forward to a bright
future for API Fortress and its customers as part of the growing Sauce Labs team.”
Description
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Adobe Completes Acquisition of Workfront
Adobe announced the completion of its acquisition of Workfront, the leading work
management platform for marketers with more than 3,000 customers and one million
users. Adobe’s acquisition of Workfront will bring efficiency, collaboration and
productivity gains to marketing teams currently challenged with siloed work
management solutions. Both companies are established partners with strong product
synergies and a growing base of over 1,000 shared customers, including Under Armour,
Nordstrom, Prudential Financial, T-Mobile and The Home Depot. Satisfying the
increasing expectations of B2B and B2C customers requires large volumes of content
and personalized marketing campaigns delivered at lightning speed and scale. This must
be accomplished across increasingly dispersed teams, as remote work becomes
prevalent in today’s environment and the future of work is redefined. Workfront has deep
leadership in orchestrating marketing workflows. Workfront’s platform is agile and
uniquely architected for the enterprise, with extensive integration capabilities that can be
easily configured to meet the varied needs of companies of all sizes. Workfront is
equipped with APIs that enable a seamless connection to Adobe Creative Cloud and
Adobe Experience Cloud, which have become the global standards for creative
workflows and customer experience management.
“Together, Adobe and Workfront will give leading brands access to a single system
to support planning, collaboration and governance, to unlock organizational
productivity,” said executive vice president and general manager, Digital
Experience Business and Worldwide Field Operations, Adobe. “Adobe is leading the
charge in digital transformation, and with Workfront, we’re further accelerating this
vision.”
Description
5

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Solutions Updates

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Appian Connected Claims Solution Available in AWS Marketplace
6
Solution Description
Appian announced that Appian Connected Claims is now available in AWS Marketplace. Appian Connected Claims is designed to reduce the operational
complexity of insurance claims and deliver real-time, full visibility into the claims lifecycle. It is a suite of integrated, modular, and configurable applications built
on the Appian Low-code Automation Platform. AWS Marketplace is a digital catalog with thousands of software listings from independent software vendors that
make it easy to find, test, buy, and deploy software that runs on Amazon Web Services (AWS). Appian Connected Claims unifies data from an insurer’s existing
claims systems and databases (without migrating the data) to create a single 360-degree view of the customer and the claim. Using the built-in artificial intelligence
of Appian Intelligent Document Processing (IDP), Appian Connected Claims can save thousands of person-hours per year by eliminating manual form intake,
using AI to convert unstructured data locked in forms into structured data without human intervention. Appian RPA further-accelerates processing and eliminates
manual errors by using bots to access non-API legacy systems for data retrieval and updates across back-end systems.
Appian Connected Claims delivers faster claims settlement at lower cost while also improving customer experience through:
• Data unification across all underlying systems and databases through Appian no-code integration that eliminates the need to migrate any enterprise data
• Full 360-degree visibility, enabling partners and external parties to directly engage and collaborate in the claims process
• Reduction of claims leakage by enabling insurers to standardize and automate processes across their entire enterprise
• Fast deployment in weeks through easy low-code configuration

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Solution Updates
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Appian Introduces the First Unified Platform for Hyperautomation
7
Appian announced the latest version of the Appian Low-code Automation Platform. The new version makes it easier than ever
for IT to drive rapid and substantial business value from a new generation of powerful and scalable enterprise automation
technologies, united on the industry’s leading platform for low-code development. Major enhancements to the latest version of
Appian’s platform unify low-code robotic process automation (RPA), artificial intelligence (AI), and process automation. This is
accomplished through Appian’s patented SAIL technology, the low-code industry’s fastest and easiest way to compose and unite
all components of an enterprise application, from back-end integrations to interface. The latest version also enhances Appian’s
out-of-the-box AI-enabled Intelligent Document Processing (IDP). IDP saves thousands of person-hours per year by eliminating
manual form and business document intake, using AI to convert unstructured data into structured data without human
intervention. The latest release also leverages Appian’s unique Data Anywhere architecture to unite the entire modern workforce
of bots, AI, and people with enterprise data – without requiring any data migration.

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Scale Blue Prism at Speed on AWS
8
Blue Prism announced the availability of Blue Prism intelligent automation software in AWS Marketplace, giving Amazon Web Services (AWS) and Blue Prism
customers another avenue for automation in the cloud. The listing includes Blue Prism on an Amazon Machine Image (AMI) instance with a set number of digital
workers, plus connectors for Amazon Textract, Amazon Rekognition, and Amazon Comprehend machine learning capabilities. This expanded collaboration builds on
our existing relationship with AWS and underscores Blue Prism’s cloud-first intelligent automation strategy. The Blue Prism offering in AWS Marketplace gives
customers an easy way to purchase digital worker licenses and start automating faster via AWS. It includes:
1)Blue Prism Enterprise license for either 1, 3, or 5 digital workers for one year, plus the ability to add more as needed. Digital workers come equipped with embedded
AWS machine learning capabilities, including:
• Amazon Comprehend: A natural language processing (NLP) service that uses machine learning to find insights and relationships in text.
• Amazon Rekognition: A service that makes it easy to add image and video analysis to users’ applications using proven, highly scalable, deep learning technology that
requires no machine learning expertise to use.
• Amazon Textract: A fully managed machine learning service that automatically extracts printed text, handwriting, and other data from scanned documents that goes
beyond simple optical character recognition (OCR) to identify, understand, and extract data from forms and tables.
2)Access to resources, tutorials, and training materials that demonstrate work queues and possible automations. Users just need an AWS account to get started.

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Solution Updates
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Broadcom Unveils the Industry’s First Open AIOps Platform Delivering a
New Level of Full-Stack Observability for Hybrid Clouds
9
Broadcom Inc. announced the availability of the latest generation of AIOps from Broadcom, an open platform with artificial intelligence, machine learning and end-to-end observability that helps organizations achieve operational
excellence. AIOps allows business and IT leaders to manage critical KPIs that align IT outputs to business outcomes, driving digital agility, while proactively ensuring enhanced customer and positive employee experiences. As
enterprises progress in their ongoing digital transformations, they face complex modern and hybrid IT environments, while adopting Site Reliability Engineering and automation approaches to achieve operational effectiveness.
Customers and employees now demand instant access to services delivered by IT teams. However, many struggle to gain vital insights across heterogeneous digital landscapes due to disparate tooling, increased volume of data,
increase in remote traffic, frequency in redundant tasks, and lack of actionable insights. AIOps from Broadcom is an open platform that correlates and analyzes a broad range of IT observability data sources and acts as a trusted
proof point for the IT Operations analytics offered in Broadcom's BizOps solution. AIOps from Broadcom now includes new AI/ML techniques and customizable views for enhanced actionable insights. New capabilities include:
• Full-Stack Observability— for hybrid clouds, cloud-native applications, distributed tracing, mobile-to-mainframe insights and network telemetry while providing users openness to ingest other data sources quickly with 15 new
third-party data integrations.
• DX Dashboards— provide rich visualizations for task-based persona-driven insights along with unfettered access to all data to easily customize and create company-specific dashboards.
• Service and Alarm Analytics— include additional machine learning topology and correlation, casual graphs and intelligent situational analysis for automatic root cause analysis, noise mitigation, alarm clustering, and anomaly
detection.
• Intelligent Automation— based on a recommendation engine connects root cause analysis with extensive out-of-the-box actions and automation strategy based on problem scenarios.
• Capacity Analytics— provide service-aware configuration for capacity planning and drill-downs for service context and group context to identify the potential over-utilized or under-utilized resources and optimize the capacity
allocation.
• Continuous Feedback Loops— connect data across development, IT and the business for views and insights across disparate data sets and siloed teams.
• Machine Learning— based on an extensive library of algorithms, natural language processing and an ontological graphical topology for rich situational correlation for continuous learning and improved automated root cause
analysis.
• Software to Silicon Insights— apply AI and ML to rich, granular data capture at the chip level to enable a unique, AI-driven solution for real-time proactive network congestion and packet loss triage.

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Broadcom Breaks New Ground with Trident SmartToR, Converging
Switching, Routing, and L4-L7 Services
10
Broadcom Inc. announced an industry first with Trident SmartToR (Smart Top-of-Rack), expanding the reach of merchant silicon to
software-defined, fully-programmable switching, routing, and L4-L7 services at unprecedented scale. The Trident SmartToR architecture
empowers a new generation of smart networking products with orders of magnitude better performance than solutions currently available in the
market. Over the last decade, merchant silicon has evolved from basic L2 switching to the world’s highest-performance switching and routing
solutions. Trident SmartToR takes this to the next level with support for high-performance, advanced network services. Trident SmartToR enables
a 100x performance increase with massive capacity: tracking 3 million connections with 3 million connection-level policies, as well as 1 million
tunnels and over 1 million stateful counters for metering and telemetry. Trident SmartToR uses a software-defined pipeline that covers switching,
routing, and advanced L4-L7 network services. In addition, this pipeline enables user-defined instrumentation and analytics at the packet and
connection level with nanosecond resolution. Trident SmartToR can also perform essential analytics filtering functions such as deduplication,
categorization, and summarization to provide specific and actionable insights. A leading-edge solution, Trident SmartToR also has integrated
line-rate MACSec/ IPSec for pervasive security, powered by a programmable encryption engine, which maintains operational flexibility while
securing network traffic.

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Broadcom Delivers 7nm 8x100G PAM4 PHYs for Hyperscale Data Center
and AI Networks
11
Broadcom Inc. announced the availability of its expanded portfolio of high-performance 7nm 800G PAM-4 PHY devices for data center, cloud and
AI networks. The portfolio includes a new family of 800G optical PHY devices, the BCM8780X, optimized for QSFP-DD800 and OSFP
transceiver module applications and an 800G 8:8 retimer PHY device, the BCM87360, designed for line card applications. Extending Broadcom’s
leadership position using 7nm process technology from the best-in-class Centenario™ PHY platform shipping in production, these new 8x100G
PHYs provide industry leading performance along with the lowest power per bit. Combined with Broadcom’s 100G single-lambda optics for both
MMF and SMF fiber optics and leading-edge 25.6T switch that integrates 100G I/Os, this new PHY portfolio completes all the critical blocks
needed for data center and cloud providers to develop and build out their 800G infrastructure networks. 100G and 400G deployments are ramping
across data center and cloud networks while global data demands continue to rise with advances in technology. 800G is the next evolution in
high-speed optical connectivity which will be essential in meeting bandwidth needs by enabling ultra-high density network equipment. As 5G and
AI become more prevalent, coupled with recent upward trends in video conferencing and live streaming, data center providers and cloud
companies will need more network bandwidth to keep up with data demands. The BCM8780X optical PHY and the BCM87360 retimer PHY
solutions will ensure a smooth migration to new network architectures.

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Confluent Launches New Fully Managed Confluent Cloud Connectors in Confluent
Hub; Now It's Easier Than Ever to Make Pervasive Event Streaming a Reality
12
Confluent, Inc., the event streaming pioneer, announced new fully managed connectors for Confluent Cloud to seamlessly integrate events across cloud, on-premises, or
hybrid environments, and the launch of ksqlDB pull queries in Confluent Cloud for streamlined processing of event data. This supports the latest theme for Project
Metamorphosis – Complete. With connectors for a full ecosystem of on-premises systems, top cloud services, and popular enterprise tools, organizations can easily blend
and analyze data from across their business, enabling more personalized customer experiences and improved operational efficiencies. Paired with ksqlDB, organizations
can bring sophisticated, real-time applications to market faster than ever and save months of engineering time and resources. Expectations for highly responsive and
real-time digital experiences are on the rise, especially as more people rely on applications for everyday tasks. In order to build these applications, organizations are
adopting more modern, cloud-based infrastructure on top of legacy systems. According to IDC, “over 90% of enterprises worldwide will be relying on a mix of
on-premises/dedicated private clouds, multiple public clouds, and legacy platforms to meet their infrastructure needs."1 Data silos become a major problem with this
combination of new and long-standing environments, leaving organizations unable to integrate critical information into new applications. Apache Kafka® is the
backbone of many real-time applications, however, it requires 3-6 months on average for a full-time, dedicated engineer to build, test, and maintain one-off connections
to each environment. To help organizations jumpstart the development of event streaming applications, Confluent built Confluent Hub as the app store for event
streaming. With a clean layout and user-friendly UI, it’s easy to browse, search, and filter over 120 connectors, including 30 that are fully managed. This is the most
extensive resource for seamlessly integrating events across the organization into Kafka and is built to help quickly identify the right connector for any project.

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The Revolutionary Apple M1 Chip has Boosted the Efficiency of DxO PhotoLab 4’s
DeepPRIME Technology by Leaps and Bounds
13
DxO PhotoLab 4, the world’s most advanced photo-editing software in terms of image processing launched two months ago, lets users
harness the full potential of the new Apple M1 chip powering the latest generation of the Mac Mini, MacBook Air, and MacBook Pro.
The newest version of the software, DxO PhotoLab 4.1, also offers better colour control through its improved HSL tool and support for
five new cameras. The architecture of the latest Apple M1 chip has been optimised with image processing and artificial intelligence
algorithms in mind. It’s only natural then that the extraordinary image quality made possible by DxO PhotoLab 4’s DxO DeepPRIME
image processing technology is now dramatically more efficient on the latest generation of Mac Mini, MacBook Air, and MacBook Pro.
Users can now process their images three to five times faster compared to the most recent 13” MacBook Pro and Mac Mini for nearly half
the cost—and in silence. Images are exported at 1.5 mpix/s, which is faster than the previous version of DxO PRIME. In fact, the Apple
M1 chip greatly reduces the time it takes to complete all edits. Because the technology applies a denoising and a demosaicing algorithm
simultaneously, the quality of photos (including low-ISO images) processed with DxO DeepPRIME is unmatched. When paired with Mac
computers outfitted with the M1 chip, the technology can be applied seamlessly every time.

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Dynatrace enters the Cloud Application Security market
14
Software intelligence company Dynatrace announced its entry into the cloud application security market with the addition of a new module to its industry-leading
Software Intelligence Platform. The Dynatrace® Application Security Module provides continuous runtime application self-protection (RASP) capabilities for
applications in production as well as preproduction and is optimized for Kubernetes architectures and DevSecOps approaches. This module inherits the
automation, AI, scalability, and enterprise-grade robustness of the Dynatrace® Software Intelligence Platform and extends it to modern cloud RASP use cases.
Dynatrace customers can launch this module with the flip of a switch, empowering the world’s leading organizations currently using the Dynatrace platform to
immediately increase security coverage and precision. IDC predicts by 2022 90% of new enterprise applications worldwide will be developed as cloud-native,
using agile methodologies and API-driven architectures that leverage microservices, containers, and serverless functions.1 Traditional approaches to application
security can’t keep up in these constantly changing environments. Despite having invested in multiple tools to manage security threats, organizations continue to
have blind spots and uncertainty about exposures and their impact on cloud-native applications. When vulnerabilities are detected, current approaches require
manual processes that deliver imprecise risk and impact analysis and force teams to waste time chasing false positives. In addition, accelerated innovation and
DevSecOps processes have shifted security testing “left”, placing more responsibility on developers to ensure code doesn’t have vulnerabilities. With no time for
teams to manually analyze, assess, and manage risks based on sampled or scheduled scan results, even the most common and well-documented vulnerabilities can
remain undetected and open for hackers to exploit.

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Efecte launches Efecte 2020.4 - Introducing AI to Improve Service
Management
15
Efecte, the European alternative for cloud-based service management, released version 2020.4 of its platform. The release includes the
first version of an Artificial Intelligence (AI) -powered assistance feature called the Virtual Coach, and is a significant step towards
Efecte’s vision for ITSM - of agile teams optimizing digital experiences. The latest Efecte Platform includes new functionalities aimed at
helping service organizations across Europe to become more agile and empower their teams through AI-based suggestions giving them,
in a sense, digital superpowers. The new platform capabilities include increased multi-language support, End User Experience
improvements through User Interface enhancements, and a new Artificial Intelligence (AI) -powered assistance feature called the Virtual
Coach. The Virtual Coach will help organizations free up time for strategic initiatives and enable support agents to provide faster
customer support, spend less time on repeat, duplicate or routine tasks, and reduce service agent onboarding and training times. The
Virtual Coach is launched as new functionality on Efecte's platform and serves to support service agents by suggesting how they should
handle new issues based on previous customer interactions. The Virtual Coach uses NLP (Natural Language Processing) understand,
analyze, and make suggestions based on this information, to identify known solutions and suggest similar issues.

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Revenera Provides Engineering and Legal Teams with Insights to Manage
Enterprise Open Source Usage
16
Revenera, producer of leading solutions that help technology companies build better products, accelerate time to value and monetize what matters, announces new functionality in its Software Composition Analysis (SCA) solution
focused on delivering a complete and accurate Software Bill of Materials (SBoM). Recognizing that the software supply chain continues to mature and in response to the rise in required standards and regulations around the use of
open source software, Revenera has added major functionality to its Revenera Code Insight product to support companies that build and sell software. In the last few years alone, the industry saw increased movement on requirements
for software vendors. These include guidance to not just manage open source and risk, but to be able to disclose a list of components, complete with software supply chain partners. New regulations, implemented by organizations
like PCI, MITRE, NTIA, the FDA, and the Open Web Application Security Project (OWASP), put increased ownership on organizations to:
• Maintain an up-to-date SBoM of all open source software components used in their applications,
• Follow a process to identify security vulnerabilities within all open source software components,
• Monitor existing open source components used in their applications for new security vulnerabilities, and
• Implement a policy and patching process to remediate impacted open source software components.
Key enhancements to the solution include:
• Unified projects to support combined views of pre-build source code inventory along with build artifacts including direct and transitive dependencies.
• Project hierarchy support to accurately model complex software applications consisting of multiple re-usable modules, often developed by different teams.
• A new global inventory view that supports, 1) a complete indented SBoM comprising the top-down view of software applications, and 2) custom multi-criteria queries to display inventory items (SBoM elements) of interest
across the organization. These queries can be used to identify specific components, licenses and/or security vulnerabilities to quickly identify usage across the organization and potential impact of security issues on internal
applications.
• Project branching support to allow development teams to keep Code Insight synchronized with code repositories as applications are released or new branches are created throughout an application’s lifecycle.
• Inventory provenance to manage open source chain of custody.
• Custom reporting and detector frameworks that further extend Code Insight’s flexibility.

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GigaSpaces Drives Digital Transformation with the Launch of InsightEdge
Portfolio, a New Suite of In-Memory Computing Platforms
17
GigaSpaces announced the InsightEdge portfolio, a new suite of in-memory computing platforms, designed to drive enterprise digital transformation with
unparalleled speed, performance and scale. Combined with AIOps functionality, GigaSpaces delivers the easiest to deploy and manage portfolio of software
platforms that meet the most challenging enterprise data and analytics processing needs. As more companies launch new digital services to thrive in the digital
economy, they can drastically reduce time-to-market, ensure rapid application response times and the highest performance levels, with lower total-cost-of
ownership.
GigaSpaces’ comprehensive InsightEdge portfolio includes the following in-memory platforms:
• InsightEdge Smart Cache: The fastest, most scalable distributed caching tier on any operational data source, designed to accelerate digital applications and fuel
real-time reporting and BI. Smart Cache is optimized for rapidly changing data and multi-criteria queries; and is fully SQL compatible.
• InsightEdge Smart ODS (Operational Data Store): A distributed in-memory Digital Integration Hub with unparalleled low-latency, high-performance and scale
that aggregates and offloads from multiple back-end systems of record and data stores on premise and on cloud. Smart ODS delivers the agility to introduce new
digital applications and the ability to deploy real-time operational analytics and BI.
• InsightEdge Smart Augmented Transactions: An in-memory translytical platform that unifies streaming, real-time transactional (ACID compliant) and
analytical processing for instant insights and closed loop decision making.

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Logz.io Launches Prometheus-as-a-Service for Infrastructure Monitoring
at AWS Re:Invent 2020
18
Logz.io, a leading cloud-native observability platform for modern DevOps teams, announced the early availability of Prometheus-as-a-Service to
complement its open source Grafana-based Infrastructure Monitoring solution. This new offering brings together the leading open source,
cloud-native monitoring solutions to provide engineers with a seamless metrics monitoring experience. This makes Logz.io the only place where
engineers can gain end-to-end observability into their environment with the best open source monitoring tools available on a single, scalable
platform. Now, engineers can monitor and correlate all of their observability data to make monitoring easier and troubleshooting faster. As one of
the CNCF’s leading projects, Prometheus is the most popular open source metrics collection tool, commonly used as a back-end to Grafana.
Prometheus is easy to integrate into cloud-native environments and is built to keep up with the evolving changes presented by modern
technologies. However, setting up and maintaining a Prometheus architecture that can store metrics for a long period of time – a common use case
for metrics monitoring – can be time-consuming. Logz.io’s Prometheus-as-a-service, which debuted at AWS re:Invent 2020, will centralize metrics
and provide 18 months of retention out-of-the-box. This means engineers can continue to benefit from Prometheus’s cloud-native integration
capabilities without the overhead of managing complex architectures.

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Micro Focus First to Deliver Centralized Security Management with NetIQ
Universal Policy Administrator
19
Micro Focus announced the release of NetIQ Universal Policy Administrator (UPA), a first-to-market policy platform for administrators to consolidate and centralize
security policies while also delivering consistent controls across the infrastructure. As a web-based console, UPA creates operational efficiencies, improves overall
security posture and facilitates and supports the organization’s journey through digital transformation while becoming more cyber resilient. The new Micro Focus NetIQ
Universal Policy Administrator solution offers a unique combination of features to address the key challenges organizations face due to a lack of consistent and managed
security policies, processes and awareness:
• Policy Consolidation: Improve ROI by centrally managing existing investments by extending privilege, delegation, and policy management toolsets to all managed
resources.
• Device Management: Increase efficiency by centralizing resources within a single pane of glass and a single identity. All policy administrators are able to continue
managing specific devices without having to relinquish policy management.
• Compliance Requirements: Reduce risk by implementing consistent security controls and auditing capabilities across the entire environment.
In the face of unprecedented global challenges and the rise of cybercrime, organizations are recognizing the need to establish more resilient operations with the agility,
structure, and growth-centric focus to not only weather adverse conditions but also drive sustained business performance. Micro Focus NetIQ Universal Policy
Administrator enables organizations to intelligently adapt to the threats and is just one of the ways Micro Focus helps customers strengthen their cyber resilience.

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Kofax Transforms Accounts Payable Workflows with Intelligent
Automation
20
Kofax®, a leading supplier of Intelligent Automation software for digital workflow transformation, announces continuing innovations across its portfolio of invoice and accounts payable
solutions – further improving organizations’ ability to rapidly transform mission-critical processes within accounts payable processes with automation. Of the projected $42B in enterprise
spend for Intelligent Automation solutions over the next five years, 40 percent is expected to be dedicated to finance and accounting transformation,1 and more specifically automating invoice
and accounts payable workflows. This reflects a shared focus among business leaders on harnessing automation to realize greater operational efficiency. Kofax Intelligent Automation delivers
even greater, multi-faceted benefits. Kofax solutions now make it faster and easier to process financial documents and data, automate manual time-consuming workflows and seamlessly
connect enterprise financial systems—already helping over 3,000 organizations around the world maximize agility and achieve record time-to-value on accounts payable automation
investments. Among the new enhancements:
• Document Intelligence: Enhanced capabilities for processing invoices and other financial documents in more formats than any other vendor, while keeping pace with emerging e-invoice
requirements. Native AI and machine learning allow Kofax Intelligent Automation algorithms to learn and improve over time while driving greater straight-through processing.
• Growing ERP Finance Ecosystem: Kofax’s continually expanding ecosystem provides more and deeper out-of-the-box connections to leading financial platforms including Coupa,
Microsoft Dynamics 365 Finance & Operations, NetSuite, Oracle Financial Cloud and SAP. Organizations increasingly use Kofax to complement ERP solutions and achieve end-to-end
accounts payable automation. Customers leveraging Kofax’s broad application ecosystem will minimize the time spent on custom integration projects.
• Digital Workflows: Kofax’s extensive workflow automation capabilities enable organizations to efficiently manage the most complex accounts payable processes through touchless
processing, and enabling the automated collection of missing documents and resolving inevitable inconsistencies between invoices, purchase orders and receiving information. Enhancements
improve customer’s ability to maintain process transparency and compliance, minimize manual entry across multiple systems, and accelerate the flow of data to support rapid decision making.

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Kofax Digital Signing Solution is integrated with GovTech’s National Digital
Identity Initiative Sign with SingPass to Support Businesses in Singapore
21
Kofax®, a leading supplier of Intelligent Automation software for digital workflow transformation, announces it has integrated its Kofax
SignDoc®, its digital signing solution, with the recent Sign with SingPass feature developed by Singapore’s Government Technology Agency
(GovTech). AIA, the leading insurance company in Singapore and a long-standing customer of Kofax, is one of the first companies to participate
in the pilot project with GovTech. Immense potential value is expected to be drawn from the integration efforts benefiting all participating
stakeholders, supporting the growth and development of organisational digital transformation strategies from end-to-end. Sign with SingPass is a
service that’s part of the National Digital Identity (NDI) Smart Nation strategic national project which aims to build a trusted digital identity
ecosystem for citizens, public agencies and private sector companies. Kofax SignDoc’s integration with SingPass Sign enables remote digital
document signing and verification to be carried out securely and in a more user-friendly manner for customers. AIA Singapore is the first insurer
in the country to join this initiative, integrating Sign with SingPass in its distribution platform to enable customers to remotely authenticate and
digitally sign new business applications starting December 2. A longstanding partner, AIA has been working with Kofax since 2012 to deploy
e‑signature capabilities for its customers across the region. The integration of Sign with SingPass will further boost remote authentication and
enhance digital signing capabilities with biometric technology and support AIA in accelerating their digital strategy.

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Red Hat Builds a Common Kubernetes Foundation for Windows and Linux Container
Workloads with Windows Containers Support for Red Hat OpenShift
22
Red Hat, Inc., the world's leading provider of open source solutions, announced the ability to run and manage Windows Containers through Red
Hat OpenShift, the industry’s leading enterprise Kubernetes Platform. With the ability to manage both Linux and Windows-based containerized
workloads side-by-side, IT teams can eliminate the need for parallel software stacks in environments across the hybrid cloud. According to the
Cloud Native Computing Foundation 2020 Cloud Native Survey, this year, 92% of survey respondents say they use containers in production -- a
300% increase from just 23% in the first survey in March 2016. As use of containers in production has continued to expand, Red Hat sees the need
for an enterprise Kubernetes platform that can not only span all open hybrid cloud infrastructure, but also the variety of workloads and applications
running on this foundation. Red Hat OpenShift provides organizations running mixed Windows and Linux workloads the benefits of a common
Kubernetes platform with a single, cohesive solution to manage containers regardless of whether the cloud-native workloads are running Microsoft
Windows or Red Hat Enterprise Linux. To enable support for Windows Containers, Red Hat OpenShift uses the Windows Machine Config
Operator (WMCO), a certified OpenShift operator based on the Kubernetes Operator Framework, jointly supported by both Red Hat and
Microsoft. Red Hat OpenShift users can access the Windows Machine Config Operator via the Operator Hub to begin managing their Windows
Containers within the OpenShift console.

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The Qt Company Launches Qt 6.0
23
The Qt Company launched a new major version of its software development platform, Qt 6.0. It has been re-architected to be a
foundation for the future with a focus on productivity. Qt is used by leading companies like Daimler, LG, and Bosch to design,
develop, and deploy their cross-platform applications and graphical user interfaces. Qt lives in desktop applications, embedded
systems, and mobile devices in consumer electronics, vehicles, medical devices, and industrial automation systems across the world.
With its sixth major version, Qt aims to provide a one-stop-shop for software design and development under a new philosophy based
on three pillars. Qt 6 is built with productivity as its cornerstone to close the gap between the increasing amount of software
requirements rising with the exponential growth of the IoT and the stagnant growth of available software developers.
Productivity-enhancing tools & APIs empower teams to increase their throughput and deliver large cost reductions and new business
opportunities to Qt customers and users. A new graphics architecture and programming language improvements make for more
powerful, flexible, and leaner software. The tools within Qt have been unified and made easier to use by developers and designers
alike, enhancing collaboration within cross-functional teams to build consistently branded 2D and 3D applications.

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ZoomInfo Launches Privacy Clusters to Future-Proof Intent Data
24
ZoomInfo a global leader in go-to-market intelligence solutions, announced that it has launched Privacy Clusters as a part of its premium Streaming
Intent offering. Privacy Clusters enable the cookieless production of business intent signals and preserve the anonymity of individuals while offering
the company-specific behavioral signals needed to identify early-stage opportunities. With the future of third-party cookies uncertain, Privacy Clusters
allow ZoomInfo to respect consumer privacy while still delivering the business-to-business insights companies need to identify and reach prospective
buyers at the right time. ZoomInfo’s Privacy Clusters are compliant with all current and expected privacy legislation, such as the General Data
Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), and are unencumbered by opt-in, opt-out, or informed consent
requirements. Privacy Clusters deliver 100-percent cookieless tracking of company-level purchasing intent signals. Using its proprietary technology,
ZoomInfo crafts persistent groupings of devices without the use of cookies or Internet Protocol addresses. Through these user-anonymized clusters,
ZoomInfo’s customers can maintain the high-quality targeting and advertising efficacy they are used to, without compromising the privacy of internet
users. ZoomInfo’s Privacy Clusters are the latest testament to the company’s leadership in data privacy. The company has attained the respected
TRUSTe Enterprise Privacy Certification Seal, launched the industry’s first self-service Privacy Center operated by a dedicated privacy team, and
delivered the industry’s first proactive notice program.

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Appian RPA Receives FedRAMP Certification
25
Appian announced at its 4th annual AppianGovernment conference that Appian RPA has achieved authorization from
the Federal Risk and Authorization Management Program (FedRAMP) as part of Appian Cloud. Appian RPA is a new
component of the Appian low-code automation platform and joins Appian’s existing FedRAMP authorization and
Agency Authority to Operate (ATO) accreditation for the Appian Cloud. Appian’s secure architecture complies with
federal standards and certifications including FISMA, FedRAMP, HIPAA, SOC 2, and SOC 3. Infrastructure options
for Appian’s federal customers include a FedRAMPAuthorized Cloud, fully managed IL4 and IL5 services, MilCloud,
AWS GovCloud, and Microsoft Azure. Appian works with more than 100 government organizations worldwide,
including 10 of 14 U.S. Civilian cabinet level agencies and all four branches of the military.
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Appian Unveils Award Management Solution at Appian GOVERNMENT
2020
26
Appian a leading provider of low-code automation solutions for government and defense organizations, announced Appian Award Management, a solution that automates government award
management to simplify the process in a compliant, reportable, and efficient way. This new solution is the latest addition to Appian’s Government Acquisition Solution Suite and automates
the award management process for contracting and program office teams and ensures FAR/DFAR and agency policy compliance. In today’s digital landscape and with a disseminated
workforce in the midst of COVID-19, it is vital for organizations to be agile and adapt to change rapidly. Instead of relying on inefficient and out-dated systems, government and federal
agencies can leverage Appian’s Award Management solution that gives federal contracting organizations and program management offices the power to manage all contract award processes.
Agencies can quickly configure the solution to address their specific needs, rather than relying on inefficient systems, shared drives, and spreadsheets. The solution helps federal agencies
reduce costs and improve program performance by eliminating expensive bridge contracts and missed acquisition milestones. By using Appian, government procurement and program offices
never miss a deadline with the proactive management of funding, spending, contract dates, and other activities. Key benefits of Appian Award Management solution include:
• Automation: Increase productivity across the entire process and reduce time by eliminating tedious work through automating document creation, filing, collaboration, approvals and more.
• Collaboration: Cross-functional teams can work together in a single, unified platform that makes it simple to track, manage, and see real time status of all contracts
• Reduced Cost: Improving program performance by eliminating missed option exercise periods, removing redundant tasks, ensuring tasks are completed on-time and more
• Regulatory and Compliance Guarantee: Enhances federal audit results and reduces acquisition and financial non-compliance findings by following FAR/DFARS and acquisition best
practices
• Compatible with Legacy Systems: Allows agencies to leverage current IT investments and extend the capabilities of their legacy systems
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Appian Government Partner Award Winners Announced at
AppianGOVERNMENT20
27
Appian announced its U.S. Government Low-Code Automation Partner Award winners across four categories at the AppianGovernment20 virtual
conference. This annual award celebrates Appian’s leading partners in the U.S. Federal Government market for their ability to deliver fast and
transformational value with Appian’s Low-code Automation Platform. The Appian platform combines low-code development speed with process
automation, unifying the modern workforce of AI, RPA, and people with enterprise data. The result is smarter, faster government agencies that
deliver better constituent services at lower cost. Deloitte has been instrumental in driving significant, quantifiable and impactful business value for
enterprise-level digital transformation programs across the US Public Sector. Deloitte has proven they can integrate their world class knowledge
and experience with Appian’s low-code automation platform to deliver a fresh and transformational perspective that helps the US Government
reimagine the possible and fulfill its mission promises. Booz Allen Hamilton has achieved outstanding growth and delivery of Appian across
multiple customer segments. Their experience with strategy and implementation, building and integrating end-to-end Appian based solutions
allows them to deliver rapid business value to customer missions. Booz Allen has established an Appian Center of Excellence that ensures success
on Appian projects, provides a central repository for Appian documentation and solutions, and assists new projects to start rapidly.
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Appian Named a 2020 Tech100 Honoree by the Northern Virginia
Technology Council
28
Appian has been named a 2020 Tech100 Honoree by the Northern Virginia Technology Council (NVTC), one of the nation’s
largest technology councils with more than 500 members. The list includes groundbreaking companies, leaders and
innovators within the Greater Washington region’s technology community. The NVTC Tech100 honorees were selected by a
panel of independent judges and comprises 100 tech companies and 26 executives. The Appian Low-code Automation
Platform makes it easy to deliver rapid value from a new generation of powerful and scalable enterprise automation
technologies, such as robotic process automation (RPA) and artificial intelligence (AI), unified on the industry’s leading
platform for low-code development. In 2020, Appian launched multiple solutions to help businesses and schools get back to
work safely. At the start of the pandemic, the Appian team designed, built, and launched a free Workforce Readiness
application to help companies keep their employees safe from the novel coronavirus. Hundreds of companies downloaded it
and shortly after, Appian launched three additional applications around COVID-19.
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Automation Anywhere Named a Global Leader in AI and Cloud
Computing
29
Automation Anywhere, Inc., a global leader in Robotic Process Automation (RPA), announced that it has been awarded a 2020 Stratus Award for
Artificial Intelligence (AI) from the Business Intelligence Group. The annual business award program identifies companies, products and people
that develop unique solutions with cloud technologies. Automation Anywhere was recognized for Enterprise A2019, the industry’s first and only
web-based, cloud-native intelligent automation platform combining RPA, AI, machine learning and analytics right out of the box, to help
organizations rapidly start and scale their process automation journey. Automation Anywhere also received accolades for two other cloud-based
innovations: Discovery Bot the world’s first integrated artificial intelligence (AI)-driven process discovery solution that discovers business
processes and with one-click creates bots to automate them; and AARI (Automation Anywhere Robotic Interface), a smart digital assistant
designed for a new era of work that brings consumer experiences to the enterprise. The 2020 Stratus Awards recognize those companies and
individuals innovating in the Cloud and providing offerings that are truly differentiated in the market. The Business Intelligence Group was
founded with the mission of recognizing true talent and superior performance in the business world. The organization’s proprietary and unique
scoring system selectively measures performance across multiple business domains and then rewards those companies whose achievements stand
above those of their peers.
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Automation Anywhere Recognized as a 2020 Gartner Peer Insights
Customers’ Choice for Robotic Process Automation
30
Automation Anywhere, Inc. a global leader in Robotic Process Automation (RPA), announced that it was named a Customers’ Choice in the December 2020
Gartner Peer Insights ‘Voice of the Customer’: Robotics Process Automation. Automation Anywhere is the industry’s only web-based, cloud-native
intelligent automation platform. Gartner defines “RPA as tools that perform "if, then, else" statements on structured data, typically using a combination of
user interface (UI) interactions or by connecting to APIs to drive client servers, mainframes or HTML code. An RPA tool operates by mapping a process in
the RPA tool language for the software "robot" to follow, with runtime allocated to execute the script by a control dashboard.” The Gartner Peer Insights
Customers' Choice distinction is based on feedback and ratings from end-user professionals who have experience purchasing, implementing and/or using a
product or service. Automation Anywhere is one of only three qualifying vendors in the RPA market to have met all requirements and be acknowledged as a
Customers’ Choice for RPA. Gartner also named Automation Anywhere a Leader in the July 2020 Magic Quadrant for Robotic Process Automation and
positioned the Company furthest for completeness of vision within the Leaders quadrant this year. Automation Anywhere has achieved significant innovation
over the last year, which includes launching its award-winning RPA platform, Enterprise A2019 as well as introducing AARI (Automation Anywhere Robotic
Interface) – a smart digital assistant designed for a new era of work that brings consumer experiences to the enterprise. AARI also makes it easy for anyone
within an organization to automate day-to-day business tasks, connecting people and processes across the entire organization.
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BMC Announces Impact Level 4 (IL-4) Certification for BMC Helix
ITSM
31
BMC, a global leader celebrating 40 years of delivering software solutions for the Autonomous Digital Enterprise, announced the BMC Helix ITSM solution has been
granted Provisional Authorization (PA) for Impact Level 4 (IL-4) from the Defense Information Systems Agency (DISA). The DISA Cloud Provisional Authorization
process allows the Department of Defense (DoD) to authorize cloud service offerings that meet certain security requirements mandated by the level of the information
the offering will support. DISA IL-4 authorization for the BMC Helix ITSM solution in the Amazon Web Services (AWS) cloud verifies the platform is in compliance
with the Federal Risk and Authorization Management Program (FedRAMP) and meets stringent US DoD security requirements for Controlled Unclassified Information
(CUI). BMC Helix ITSM in the AWS cloud helps organizations on their journey to becoming an Autonomous Digital Enterprise. Organizations that are migrating to the
cloud require a process that is seamless, successful, and uncompromising on security. This is particularly important to federal agencies that are experiencing
ever-changing and demanding missions.
The BMC Helix ITSM solution empowers organizations to:
• Modernize the enterprise
• Drive innovation as part of their digital transformation
• Reduce costs and increase efficiencies
• Deliver the industry-leading enterprise ITSM SaaS solution from the AWS Cloud
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FICO Recognized by Chartis as Category Winner in Innovation, AI Applications, and Financial
Crime-Enterprise Fraud; Ranked Sixth Overall in the 2021 Chartis RiskTech 100® Report
32
Global analytics software provider FICO, announced that it has ranked sixth in Chartis Research’s annual RiskTech100®
report of world’s leading risk technology providers. FICO also won category awards for Innovation, AI Applications, and
Financial Crime – Enterprise Fraud. FICO has been responsible for multiple industry-changing innovations in artificial
intelligence, machine learning, and other contextually-driven analytics methods. FICO’s rich portfolio of analytics solutions
helps clients grapple with ever larger volumes and variety of data in real time across the enterprise. In addition, FICO fraud
solutions protect over 9000 financial institutions, telecommunication organizations, auto finance, insurance companies, and
government agencies from losses and damaged customer relationships caused by fraud and related criminal behavior. Now in
its 15th year, the Chartis RiskTech100® report is a comprehensive study of the world's major solution providers in risk and
compliance technology. The rankings in the report reflect the analysts’ opinions, along with research into market trends,
participants, expenditure patterns and best practices.
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FICO Named A Leader in Digital Decisioning Platforms Report by
Independent Research Firm
33
FICO was named a leader by Forrester Research in The Forrester Wave™: Digital Decisioning Platforms, Q4 2020. This market has
continued to grow as large enterprises look to evolve and transform their businesses to deliver exceptional customer experience in the new
digital economy. The challenge for enterprises is not necessarily a lack of investment but how to ensure that their digital transformation will
deepen their relationships with each individual customer. FICO combines decades of data analytics knowledge, deep industry sector expertise,
and modern software technologies to build platform-based solutions that break down enterprise data siloes and realize the maximum value
that massive data sources can provide. According to the report, “FICO leaves no decisioning stone unturned. There are no holes to poke in
FICO Decision Management Suite (DMS) — it provides all the tools necessary to manage and deploy digital decisions which will standup to
the highest standard of regulatory rigor.” The report notes that “FICO shows strengths across all evaluation criteria and stands out by offering
native and integrated mathematical optimization engine – a rarity in this market segment.” The FICO® Platform unleashes the power of
analytics and AI to enable smarter business decisions at scale. Enterprises using the FICO Platform are more ready to offer superior customer
experiences because they can get to know their customers deeply and offer services and value that delights the individuals.
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GigaSpaces InsightEdge Smart ODS Recognized as the Best Big Data
Solution by the 2020 Tech Ascension Awards
34
GigaSpaces, the leading provider of in-memory computing platforms that drive digital transformation, announced that it has been named as the Best Big Data
Solution by 2020 Tech Ascension Award. GigaSpaces’ InsightEdge Smart ODS drives successful digital transformation by seamlessly aggregating and
processing data in real-time from multiple on-premises, cloud-based databases and streaming data sources. Executing data transactions, analytics and BI 30X
faster than NoSQL and 6X faster than other in-memory platforms, Smart ODS enables enterprises to rapidly introduce new low-latency, always-on digital
applications and services at scale and to power real-time online services such as online loan approvals, fraud and risk analysis, customer on-boarding, hyper
personalized support and more. GigaSpaces’ cloud native platform’s in-memory speed and scale combined with unique AIOps functionality, delivers the
easiest to deploy and manage portfolio of software platforms that meet the most challenging enterprise data and analytics processing needs. As more
companies launch new digital services to thrive in today’s digital economy, the InsightEdge Smart ODS enables them to drastically reduce time-to-market,
ensure rapid application response times and the highest performance levels, with lower total-cost-of ownership. The Tech Ascension awards judged
applicants based on technology innovation and uniqueness, market research (analyst reports, media coverage, and customer case studies), hard performance
stats, and competitive differentiators. The class-leading vendors that received recognition from the Tech Ascension Awards proved that their technology
solves critical industry challenges and produces invaluable business outcomes for their customers.
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ManageEngine Recognized Among Providers That Matter Most in Privileged
Identity Management, Chatbots for IT Operations
35
ManageEngine, the IT management division of Zoho Corporation, announced that Forrester Research, a leading global research and advisory firm, has
recognized the company as one of the “providers that matter most” in privileged identity management (PIM) and chatbots for IT operations. The Forrester
Wave™: Privileged Identity Management, Q4 2020 cites very high customer satisfaction for ManageEngine’s PAM360. Meanwhile, the Forrester New Wave
™: Chatbots for IT Operations, Q4 2020 notes that "ManageEngine customers report that they're satisfied with the offering and impressed with the ease of
integration and flexibility." In addition to this recent recognition, ManageEngine previously made it to the The Forrester Wave™: Enterprise Service
Management (ESM), Q4 2019 and The Forrester Wave™: Unified Endpoint Management (UEM) published in Q4, 2019. The two technologies are
increasingly significant as more organizations look to ESM to improve overall user experience and productivity, while also looking to UEM to manage and
secure exploding endpoint populations. The Forrester Wave™: Privileged Identity Management, Q4 2020 helps security and risk professionals select the
right vendor for their needs. For PAM360, Forrester identifies ease of usability, contextual integrations across diverse platforms, and excellent customer
support as key strengths. ManageEngine launched PAM360 in October 2019 as a holistic approach to enable customers to successfully implement privileged
access security across their entire IT infrastructure. PAM360’s enterprise-oriented highlights include privileged account governance, just-in-time privilege
elevation, privileged session monitoring, privileged user behavior analytics, and SSL/TLS certificate management.
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Micro Focus Named a Leader in Latest Evaluation of Hybrid Cloud
Management Vendors by Independent Research Firm
36
Micro Focus announced that its Hybrid Cloud Management X (HCMX) solution has been named a Leader in The Forrester Wave™:
Hybrid Cloud Management, Q4 2020. The report states that “Reference customers praised Micro Focus for its discovery and
aggregation methods, service orchestration, administrator and user dashboards, and template and workflow designers.” HCMX is the
industry’s first cloud-native, multi-tenant cloud management solution that can run in the public cloud or on-premises, providing
multi-cloud service consumption in a single view with analytics-based recommendations for discount management, enabling
customers to easily achieve the benefits of speed, scale, agility and cost reduction while leveraging existing on-premises investments.
Micro Focus HCMX “is a good fit for large enterprises that require highly complex environment management,” the Forrester report
states. “Customers also liked its support services, claiming good onsite support with its professional services team to train and
onboard end users in migration and in developing workload and self-service components.” As digital transformation continues to
drive strategic business change, Micro Focus HCMX is one of the ways Micro Focus helps customers leverage their existing
on-premises investments and lower the total cost of ownership for IT.
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Nintex Wins Innovator Award from Aragon Research 5 Years in a Row
37
Nintex, the global standard for process management and automation, announced that the company is the recipient of the 2020 Aragon Research
Innovator Award for outstanding technology innovation in Workflow and Content Automation (WCA). The Aragon award recognizes visionary
software vendors for leveraging technology to not only adapt as markets change, but to actively disrupt and inform how their markets will evolve. Last
month, Nintex was named a leader in The Aragon Research Globe™ for Workflow and Content Automation (WCA) where the company was
highlighted as an innovative software vendor that "has helped to pioneer a no-code/low-code approach to both content and process automation that
allows IT professionals, business ops, and analysts to quickly and easily automate complete processes." Within the report, Aragon also noted the
company's acquisition of K2 Software, Inc. in October 2020 stating that "Nintex is well positioned to continue gaining market share and driving faster
innovation. The Nintex Process Platform includes easy-to-use, powerful, and complete capabilities for managing, automating, and optimizing
enterprise-wide business processes and workflows. More than 10,000 organizations across every major industry leverage Nintex to accelerate digital
transformation and increase worker productivity. Capabilities include Nintex Promapp® for process mapping; Nintex Forms and Nintex Workflow for
creating process apps and automated workflows with clicks, not code; Nintex RPA for automating repetitive tasks, Nintex Drawloop DocGen® for
automating document creation within CRM systems; and Nintex Analytics for optimizing workflows.
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Onit Wins Top Workplaces 2020 Award from the Houston Chronicle
38
Onit, Inc., a leading provider of enterprise workflow solutions, including enterprise legal management, contract lifecycle management
and business process automation, has been named to the list of the Houston Chronicle’s Top Workplaces for the third year in a row. The
awards program recognizes the most sought-out businesses from more than 14,000 employers in the Houston region. The list is based
solely on employee feedback gathered through a third-party survey and measures 15 drivers of engaged cultures critical to any company’s
success, including organizational health, engagement and satisfaction. In addition to ranking number 30 on the list, Onit earned the
program’s only Communications Award. The award, also based on employee feedback, is reserved for the organization continually going
above and beyond to keep employees informed. Onit takes employee satisfaction seriously, with a full-time director of organizational
health and regular methods for evaluating employee engagement and gathering feedback. It also recognized the need for increased
two-way communications during challenging times. When the pandemic hit in March, Onit expanded its worldwide town hall meetings
from quarterly to biweekly to help its employees understand how conditions are affecting business and how the company is addressing
those challenges. Each session also includes Q&A time with Onit leadership, supporting the company’s commitment to transparency.
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Onit Ranks #190 on the 2020 Deloitte Technology Fast 500™
Fastest-Growing Companies List
39
Onit, Inc., a leading provider of enterprise workflow automation and AI solutions, including enterprise legal management, contract lifecycle management and
business process automation, announced it has come in at #190 on Deloitte’s Technology Fast 500™, a prestigious ranking of the 500 fastest-growing
technology, media, telecommunications, life sciences and energy tech companies in North America. This is the third consecutive year Onit has been included
on the list, thanks to revenue growth of 641% between 2016 and 2019. Now in its 26th year, the Deloitte Technology Fast 500 is the leading technology
awards program in North America. Combining technological innovation, entrepreneurship and rapid growth, Fast 500 companies – large, small, public and
private – span a variety of industry sectors and are leaders in hardware, software, telecom, semiconductors, life sciences and emerging areas, such as energy
technology. In addition to the Deloitte Technology Fast 500, Onit has earned two other revenue-based awards this quarter. First, the Growjo list of the
fastest-growing companies in the world included Onit at number 4 for Houston, number 52 for the technology services category, number 20 for Texas and
number 648 on the Growjo 10K. This is the second year Onit has been included on this list. Next, Inc. Magazine and Syracuse University’s Institute for
Veterans and Military Families named Onit to its list of the 100 fastest-growing veteran-owned businesses – the Vet100. The ranking was developed along
the same lines as the iconic Inc. 5000 list of the fastest-growing private companies based in the U.S. Elfman is a veteran who served in the Navy for a decade
prior to starting his career as a serial entrepreneur.
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Pegasystems Receives Multiple Awards for Organizational and Technology
Excellence
40
Pegasystems Inc. the software company that crushes business complexity at the world’s leading enterprises, announced recent awards
for organizational and technology excellence, including the Boston Globe Top Places to Work and a Gold 2020 Stevie Award for its
Customer Relationship Management Solution. These awards recognize Pega’s commitment to excellence in both corporate culture
and product offerings.
Organizational Awards:
• Boston Globe Top Places to Work: Pega ranked 12th in the Boston Globe’s annual list of largest Top Places to Work 2020. The
employee-based anonymous survey analyzes employee opinions from nearly 300 organizations in the Boston area – home of Pega’s
corporate global headquarters. Factors measured include company direction, execution, connection, management, work, pay and
benefits, and engagement.
• Boston Business Journal Top Charitable Contributor: Pega was named to the Boston Business Journal’s Largest Corporate
Charitable Contributors list in Massachusetts.
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Phunware Receives Privacy Shield Certification
41
Phunware, Inc. a fully-integrated enterprise cloud platform for mobile that provides products, solutions, data and services
for brands worldwide, announced its receipt of the Privacy Shield certification. The EU-US and Swiss-US Privacy Shield
Frameworks were designed by the United States Department of Commerce, the European Commission and the Swiss
Administration to provide companies on both sides of the Atlantic with a mechanism to comply with data protection
requirements when transferring personal data from the European Union (EU) and Switzerland to the United States in
support of transatlantic commerce. The transfer of personal data outside of the EU and Switzerland is governed by EU and
Swiss law, which generally prohibit personal data from being transferred to countries outside the European Economic
Area (EEA) unless adequate levels of protection are ensured. The Privacy Shield Frameworks and the Standard
Contractual Clauses (or EU Model Clauses) are two mechanisms designed to provide this level of data protection.
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Progress Wins Multiple Awards for Excellence in Employee and
Community Engagement
42
Progress the leading provider of products to develop, deploy and manage high-impact business applications, announced it
has been recognized by multiple, highly regarded organizations for its work in corporate social responsibility (CSR) and
as a best employer. Progress has secured 14 related awards since the start of 2020. Progress and its employees have long
been actively involved in working to make the world a better place through a diverse array of cultural, philanthropic and
environmental initiatives. As an organization, Progress firmly believes that it is important to consider the social and
environmental impact of business and to create social and corporate value for the benefit of the community. In 2020 alone,
Progress has donated $200,000 to COVID-19 and social justice related charities. It has also joined the Tech Compact for
Social Justice created by MassTLC and established two scholarships for women in STEM. Progress has been steadfast in
its commitment to inclusion and diversity, cultural awareness and in supporting a corporate culture founded on equality
for all.
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Sauce Labs Completes SOC 2 Type 2 Certification for Organization-wide
Security Controls
43
Sauce Labs Inc., the leading provider of continuous testing solutions that deliver digital confidence, announced that it has completed its Service
Organization Control (SOC) 2 Type 2 certification. The certification confirms that select company security processes, procedures, and controls have
been formally evaluated and tested by an independent accounting and auditing firm and met the rigorous SOC 2 security standards. As organizations
increasingly rely on cloud- and SaaS-based technologies to implement their agile and DevOps initiatives, SOC 2 certification provides a crucial layer
of independent security controls validation, one that is especially critical for organizations in highly regulated industries dealing with highly sensitive
customer data. The company’s SOC 2 examination was executed in accordance with the Statement on Standards for Attestation Engagements No. 18
(AT-C section 205, Examination Engagements) and covers the period from Dec. 1, 2020, through Nov. 30, 2021. It included controls related to the
security of the TSP Section 100A—Trust Services Principles and Criteria for Security. The SOC 2 designation is intended to provide customers with
assurance about an organization’s internal security controls without having to conduct additional assessments on their own. SOC 2 certifications are
widely recognized because they affirm that a service organization has been through a detailed evaluation of their control activities as they relate to the
applicable Trust Services Principles and Criteria. A Type 2 report not only includes the service organization’s system description, but also includes
detailed testing of the design and operating effectiveness of the service organization’s controls.
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Signavio Positioned as the Leader in the 2020 SPARK Matrix for Process
Mining
44
Signavio, a leading provider of business transformation solutions, announced that it has been named a global leader in process mining, ranked by independent
analyst firm Quadrant Knowledge Solutions. Businesses around the world are turning to process mining solutions to effectively nagivate their way through
the global pandemic and remain competitive through their pursuit of operational excellence. Quadrant Knowledge Solutions projects that the global process
mining market is expected to grow from $245 million in 2019 to $7.11 billion in the next five years, at a compound annual growth rate of 75.3 percent from
2020-2025. The Quadrant Knowledge Solutions SPARK Matrix™ includes a detailed analysis of global process mining market dynamics, major trends,
vendor landscape and competitive positioning. The study provides competitive analysis and ranking of the leading process mining vendors in the form of its
SPARK Matrix, providing strategic information for users to evaluate different vendor capabilities, competitive differentiation and market position. Signavio
was positioned in the Leaders quadrant due to its ability to provide a sophisticated and comprehensive technology platform to enable organizations to
visualize, design, and optimize business processes as part of their operational excellence and compliance management initiatives. Signavio Process
Intelligence enables business users worldwide to run in-depth process analyses. Gaining actionable insight into process data allows companies to optimize
day-to-day operations and make smarter decisions, faster. Companies depend on Signavio to identify the root causes of poorly performing processes by
detecting and visualizing compliance violations, monitor process performance and act on critical cases and performance bottlenecks.
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ZoomInfo Ranks First in 22 Grids in G2’s 2021 Winter Grid Reports
45
ZoomInfo a global leader in go-to-market intelligence solutions, announced that it has earned a company-record 22 No. 1 rankings in G2’s Winter 2021 Grid Reports. The company
claimed at least one No. 1 ranking in eight different disciplines, including four-way sweeps of Lead Capture, Market Intelligence, and Marketing Account Intelligence. ZoomInfo
appeared on a total of 37 G2 Grid Reports, its highest total ever, surpassing the previous mark of 32, which was set one period earlier in Fall 2020. Its 22 best-in-class placements were
three more than its prior record of 19 in Fall 2020. Demonstrating its versatility as both a lead enrichment tool and a sales and marketing intelligence solution, ZoomInfo expanded to
a record 11 different sections. After appearing in five new sections last quarter, the company made its debut in the Recruiting Automation section in the Winter 2021 Grid Reports. Also
of note:
• ZoomInfo earned at least 10 No. 1 rankings for the third consecutive quarter, a streak during which it has averaged 17 top placements.
• ZoomInfo maintained the top spot in both the overall and mid-market grids of Marketing Account Intelligence for the 11th consecutive quarter.
• For the third straight quarter, ZoomInfo was listed as the No. 1 Enterprise solution in all three of the Sales Intelligence, Market Intelligence, and Marketing Account Intelligence
sections.
• In addition to maintaining its 19 first-place listings from last quarter, ZoomInfo moved into the top spot in three more: Lead Capture (enterprise), Account Data Management
(enterprise), and Email Verification (small business).
• ZoomInfo topped LinkedIn Sales Navigator in the Enterprise Sales Intelligence grid for the sixth consecutive quarter.
• ZoomInfo matched or improved its ranking in all 32 grids in which it appeared last quarter (Fall 2020).
• In its first appearance in the grid, ZoomInfo was named the No. 2 solution for AI Sales Assistant at the enterprise level.
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ZoomInfo Awarded Three Honors for 2020 Company Culture Excellence
by Comparably
46
ZoomInfo a global leader in go-to-market intelligence solutions, announced it has won three more Comparably Awards
for company culture excellence in 2020. In considering 60,000 companies for its Best Places to Work Awards,
Comparably placed ZoomInfo at No. 15 on its large companies list for Best Company Culture. The outlet also ranked
ZoomInfo Founder and CEO Henry Schuck in the top-20 on its list of Best CEOs at large companies. Additionally,
ZoomInfo was included on the large companies list of the Best Companies for Women. Earlier this year, Comparably
named ZoomInfo to its 2020 lists of large companies for Happiest Employees, Best Compensation, and Best Perks &
Benefits. A workplace culture and compensation monitoring site, Comparably evaluates companies based on sentiment
ratings anonymously provided by employees about their workplaces in multiple categories on Comparably.com during
a 12-month period (Dec. 1, 2019 – Dec. 1, 2020).
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Appian Selected by Accenture as a Core Partner in the INTIENT
Network for Life Sciences
47
Appian announced that it has joined Accenture’s INTIENT partner ecosystem as a core partner. The ecosystem is designed to help
independent software vendors (ISVs) and life science companies integrate more effectively to accelerate drug discovery efforts
and improve patient outcomes. The INTIENT Network is an integral part of Accenture’s INTIENT Platform that enables insights
and collaboration across the life sciences enterprise to improve productivity, efficiency, and innovation in drug discovery.
Accenture has partnered with Appian to integrate low-code development into the INTIENT platform. The Appian Low-Code
Automation Platform allows enterprises to build applications up to 20x faster than traditional code. By providing a single
interface that unifies data, process, people and the digital workforce, Appian helps organizations improve digital innovation and
optimize business outcomes. Industry leaders trust Appian to improve customer experience, achieve operational excellence, and
simplify global risk management and compliance. As part of the INTIENT partner ecosystem, Appian’s platform will be used
across the INTIENT Clinical, INTIENT Patient, INTIENT Research, and INTIENT Pharmacovigilance product suites.
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Hermes Germany GmbH Powers Intelligent Automation with BMC Helix
and AWS
48
BMC, a global leader celebrating 40 years of delivering software solutions for the Autonomous Digital Enterprise, announced Hermes Germany GmbH, a
German post-independent logistics service provider for deliveries to private customers, is using BMC Helix solutions hosted on Amazon Web Services
(AWS) to power their service and operations management transformation. The BMC Helix solutions enabled Hermes Germany to realize significant cost
savings, as well as up to 75% improvement in service and operation management efficiencies from automating daily employee tasks. To reach their ROI and
efficiency goals, Hermes used the BMC Helix solutions on AWS to create a holistic platform to digitize and automate business processes through a digital
workplace that is available on demand from anywhere in an omnichannel environment. Hermes' digital workplace provides the company with a single place
for all employees to connect and collaborate with IT and other lines of businesses, such as HR and Facilities, to order services. These include requesting
access for applications, reserving parking spaces, and pre-ordering meals to help Facilities plan their dining resources. By automating these routine processes,
Hermes is driving higher employee engagement and morale by enabling its workforce to take on more meaningful responsibilities and spend more time on
tasks that require human ingenuity and creativity. For Hermes IT, the move to a digital workplace created a transcendent customer experience for their
clientele – the employees. As a result, the company continues the tradition of reliably transporting more than 800 million shipments in Europe each year and
servicing its 13 logistics centers, 30 depots, and more than 400 local branches and 16,000 ParcelShops across Germany.
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CLSA Deploys GigaSpaces InsightEdge Across Worldwide Data Centers
to Power Their Digital Transformation
49
GigaSpaces, the leading provider of in-memory computing platforms that drive digital transformation, announced that CLSA, Asia’s
leading capital markets and investment group, has deployed GigaSpaces In-Memory Computing Platform for algorithmic trade
execution and for all client and exchange-facing management systems. GigaSpaces InsightEdge Smart Operational Data Store
(ODS), a Digital Integration Hub (DIH), reduces algorithmic trading response time and manages 3-4 million transactions per day
worth billions of US dollars that are executed in over 12 countries. Founded in 1986 and headquartered in Hong Kong, CLSA
operates from 22 cities across Asia, Australia, the Americas and Europe, with access to major Stock Exchanges and the bulk of
alternative liquidity venues, providing truly global execution services to clients. GigaSpaces’ unparalleled speed and elastic scale is
derived from a high performance, distributed in-memory compute and storage engine that co-locates business logic and data
in-memory and supports dynamic server-side aggregations. The ACID compliant platform ensures strong consistency which is
required for any transactional trading platform. CLSA utilizes the platform’s event-driven architecture and unified API layer for all
of its applications and analytics which simplifies the system architecture, lowers TCO and accelerates time-to-market.
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AppDirect Grows Add-On Store with New Strategic Partnerships
50
AppDirect®, the leading subscription commerce platform company, announced updates to its Add-On Store, a robust ecosystem of
partner solutions which provide specialized capabilities that can be quickly added to enhance marketplace functionality and the customer
experience. These updates include an entirely new user-friendly interface as well as the addition of five new technology partners:
WalkMe, Aptitude Software, Cloud Elements, BlueSnap and SPIRIA. Launched in 2019, the Add-On Store was built on AppDirect’s
industry-leading platform, AppMarket, and includes close to 40 complementary partner solutions and integrations, including connectors
to leading SaaS solutions across a range of categories, such as CRM, finance and accounting, and marketing automation. The newly
announced partnerships unlock critical capabilities for AppDirect-powered marketplaces in the embedded training, revenue recognition,
interoperability, and online payments categories. Additionally, AppDirect’s new Add-On Store UI provides the flexibility of a website
with the capabilities of a marketplace, with richer product profiles and fully customizable pages. It also features more educational content
and customer success stories to help customers determine which solution might work for them, based not just on features, but also real-life
success stories from their peers.
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Automation Anywhere Enables NHS to Launch Flu-Reporting Bot as Influenza
and COVID-19 Surge
51
Automation Anywhere, Inc., a global leader in Robotic Process Automation (RPA), announced the company is expanding its collaboration with
Newcastle Upon Tyne Hospitals NHS Foundation Trust – one of the largest teaching hospitals in the United Kingdom – to launch its flu-reporting
bot. Already, it’s saved 2,000 hours that was previously spent compiling manual reports. To thwart a winter “twindemic” – where both influenza
and COVID-19 spread and sicken patients and frontline staff – Newcastle Upon Tyne Hospitals NHS Foundation Trust is offering the flu vaccine
to its more than 14,000 employees. As part of the NHS Trust’s mandate to promote health and safety over the winter months, the need for reporting
on the number of staff being vaccinated and flu-related absences has intensified. Current reporting processes are manual-intensive, requiring
significant administrative time. Additionally, there is added pressure to report COVID-19 cases surging across the region. With the successful
roll-out of the flu-reporting bot, Newcastle Upon Tyne Hospitals NHS Foundation Trust is reviewing plans to extend the technology to support
local test and trace processes and report on COVID-19 vaccinations, when they are ready to be administered. Already, the new flu-reporting bot
has captured updates for more than 10,000 staff vaccinations across multiple clinical sites and saved nearly three months of cumulative
administrative time. Automating the reporting has given valuable hours back to the Trust at a time when staff resources are strained daily.
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