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HR Tech 2017 Keynote 20
Copyright © 2017 Deloitte Development LLC. All rights reserved.
The evolution of management thinking
Historic perspective on performance and management
We are here
The industrial
corporation
Hierarchical
leadership
Collaborative
management
Networks
of teams
<1950s 1960s-80s Today1990s
Andrew Carnegie
Henry Ford
Netflix, Google,
Facebook, Amazon, Etc.
Jack Welch
Peter Drucker
Howard Schulz
Steve Jobs
Profit, growth,
financial engineering
Customer service,
employees as leaders
Mission, purpose,
sustainability
Operational
efficiency
2020
Industrial age
People as workers
Management by
objective
Servant leadership
Work together
Empower the
team
The corporation
Is king
The executives
are king
The teams and
team leaders are kings
The people
are king(s)
Citizenship,
growth and learning
Productivity, wellness,
networked business
Unilever, patagonia,
Airbnb, wholefoods, etc.
People, communities,
global networks
Growth &
citizenship

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