SlideShare a Scribd company logo
1 of 16
Library Marketing Resources Kimberly Collett Wendy Coolidge Kirsten DeMoss Judith Jones Kim McGrath Jill Morse O’Rourke February 14, 2011 LIS 2830: Marketing & Public Relations for Libraries
What are Library Marketing Resources? Library Marketing Resources are tools that a librarian can use to learn ways to engage the community; to create programming; and to promote that programming, staff, and other resources and services.
Key Issues in Library Marketing Resources: The differences in resources are minimal between different types of libraries. A librarian needs to tailor the informationfound in a resource to fit his or her particular library’s needs. “The key is to make our library services relevant to each group of potential users.”                                                           http://www.infotoday.com/mls/apr98/howto.htm
A Good Marketing Resource will Include Information on … Gathering community Data by doing an Environmental Scan; surveying patrons and the community at large; SWOT Analysis Items included in a Marketing Plan such as Executive Summary; Environmental Scan; Marketing Goals and Objectives; Marketing Strategy; Action Plan; a Budget; and an Evaluation
A Good Marketing Resource will Include Information on … Relationship Marketing: building relationships between the library and its community Donor Marketing Voter Marketing
A Look at Our Resources:The Accidental Library Marketer by Kathy Dempsey Includes information on assessments, using community demographics, and everyday promotions versus marketing.
http://oceanstatelibrarian.com/Library-Marketing.html This resource  shows how a library can market the building and resources to make it more pleasing for patrons.
http://www.ala.org/ala/issuesadvocacy/advocacy/advocacyuniversity/toolkit/index.cfm This resource talks about how a librarian can do outreach and talk to the media or government officials to help boost funding during these tough economic times.
 http://www.olc.org/marketing/index.html This resource from the Ohio Library Council offers information on creating a marketing plan and marketing the library’s products.
http://www.gale.cengage.com/power/marketing Offers great “how-to” materials such as press releases, publicity guidelines, print/design production guidelines, and mail house guidelines.
Library Marketing That Works! By Suzanne Walters Includes information on fundraising concepts, web marketing, market research, and basic marketing plan elements.
Bite-Sized Marketing: Realistic Solutions for the Over-Worked Librarian by Nancy Dowd, Mary Evangeliste, and Jonathan Silberman This book covers many concepts of marketing but stresses the importance of word-of-mouth marketing (WOMM).
http://themwordblog.blogspot.com/ Marketing blog with almost daily posts on a variety of topics.
http://www.libraries.psu.edu/psul/toolkits/marketingtoolkit.html Offers information  on all stages of marketing from the pre-planning to the evaluation.
Building a Buzz: Libraries & Word-of Mouth Marketing by Peggy Barber & Linda Wallace Another resource that stresses the importance of WOMM.
One More Reason Why Marketing is Important … “Effective marketing of excellent library  services leads to better library     support.”       http://www.skyways.org/KSL/development/marketingthesmalllibrary.pdf

More Related Content

Similar to Library Marketing Resources

A preview of the Library Marketing Toolkit
A preview of the Library Marketing ToolkitA preview of the Library Marketing Toolkit
A preview of the Library Marketing ToolkitNed Potter
 
7 ps marketing strategies of Libraries
7 ps  marketing strategies of Libraries7 ps  marketing strategies of Libraries
7 ps marketing strategies of LibrariesDheeraj Negi
 
Marketing of information services & products
Marketing of information services & productsMarketing of information services & products
Marketing of information services & productsVISHNUMAYA R S
 
2010.07.19 Loc Presentation Final Loc
2010.07.19 Loc Presentation Final Loc2010.07.19 Loc Presentation Final Loc
2010.07.19 Loc Presentation Final Locjsheinze
 
Marketing & Public Relations in Academic Libraries 2009
Marketing & Public Relations in Academic Libraries 2009Marketing & Public Relations in Academic Libraries 2009
Marketing & Public Relations in Academic Libraries 2009Heidi Card
 
Marketing 101 | Social Media for Libraries (1)
Marketing 101 | Social Media for Libraries (1)Marketing 101 | Social Media for Libraries (1)
Marketing 101 | Social Media for Libraries (1)Kayla Martin-Gant
 
Role of Libraries in Serving Entrepreneurs, Creating Entrepreneurial Communit...
Role of Libraries in Serving Entrepreneurs, Creating Entrepreneurial Communit...Role of Libraries in Serving Entrepreneurs, Creating Entrepreneurial Communit...
Role of Libraries in Serving Entrepreneurs, Creating Entrepreneurial Communit...lizbreed
 
Suddenly I'm marketing the library!
Suddenly I'm marketing the library!Suddenly I'm marketing the library!
Suddenly I'm marketing the library!Ingrid Redman
 
Topic 5 - PROMOTIONS _ PUBLIC RELATION.pdf
Topic 5 - PROMOTIONS _ PUBLIC RELATION.pdfTopic 5 - PROMOTIONS _ PUBLIC RELATION.pdf
Topic 5 - PROMOTIONS _ PUBLIC RELATION.pdfIMANTASNEEMMATLAZIM
 
Ukm image building and library promotion
Ukm image building and library promotionUkm image building and library promotion
Ukm image building and library promotionIta Kamis
 
Entrepreneurial library article_emerging_trends_conference_ken_chad_december2014
Entrepreneurial library article_emerging_trends_conference_ken_chad_december2014Entrepreneurial library article_emerging_trends_conference_ken_chad_december2014
Entrepreneurial library article_emerging_trends_conference_ken_chad_december2014Ken Chad Consulting Ltd
 
Developing stories, building communities
Developing stories, building communitiesDeveloping stories, building communities
Developing stories, building communitieskerpil
 
Marketing of library and information services
Marketing of library and information servicesMarketing of library and information services
Marketing of library and information servicesghazalasalman7
 
Grading GuideContent60 PercentPoints EarnedX3· Pres.docx
Grading GuideContent60 PercentPoints EarnedX3· Pres.docxGrading GuideContent60 PercentPoints EarnedX3· Pres.docx
Grading GuideContent60 PercentPoints EarnedX3· Pres.docxwhittemorelucilla
 
Texas: Uncloaking Your Electronic Collections
Texas: Uncloaking Your Electronic Collections Texas: Uncloaking Your Electronic Collections
Texas: Uncloaking Your Electronic Collections Lesley Williams
 
netwealth educational webinar - How to supercharge your digital and social st...
netwealth educational webinar - How to supercharge your digital and social st...netwealth educational webinar - How to supercharge your digital and social st...
netwealth educational webinar - How to supercharge your digital and social st...netwealthInvest
 

Similar to Library Marketing Resources (20)

A preview of the Library Marketing Toolkit
A preview of the Library Marketing ToolkitA preview of the Library Marketing Toolkit
A preview of the Library Marketing Toolkit
 
A preview of the Library Marketing Toolkit
A preview of the Library Marketing ToolkitA preview of the Library Marketing Toolkit
A preview of the Library Marketing Toolkit
 
7 ps marketing strategies of Libraries
7 ps  marketing strategies of Libraries7 ps  marketing strategies of Libraries
7 ps marketing strategies of Libraries
 
Marketing of information services & products
Marketing of information services & productsMarketing of information services & products
Marketing of information services & products
 
2010.07.19 Loc Presentation Final Loc
2010.07.19 Loc Presentation Final Loc2010.07.19 Loc Presentation Final Loc
2010.07.19 Loc Presentation Final Loc
 
Inf. Marketing
Inf. MarketingInf. Marketing
Inf. Marketing
 
Marketing & Public Relations in Academic Libraries 2009
Marketing & Public Relations in Academic Libraries 2009Marketing & Public Relations in Academic Libraries 2009
Marketing & Public Relations in Academic Libraries 2009
 
Marketing information
Marketing informationMarketing information
Marketing information
 
Marketing 101 | Social Media for Libraries (1)
Marketing 101 | Social Media for Libraries (1)Marketing 101 | Social Media for Libraries (1)
Marketing 101 | Social Media for Libraries (1)
 
Role of Libraries in Serving Entrepreneurs, Creating Entrepreneurial Communit...
Role of Libraries in Serving Entrepreneurs, Creating Entrepreneurial Communit...Role of Libraries in Serving Entrepreneurs, Creating Entrepreneurial Communit...
Role of Libraries in Serving Entrepreneurs, Creating Entrepreneurial Communit...
 
Suddenly I'm marketing the library!
Suddenly I'm marketing the library!Suddenly I'm marketing the library!
Suddenly I'm marketing the library!
 
Topic 5 - PROMOTIONS _ PUBLIC RELATION.pdf
Topic 5 - PROMOTIONS _ PUBLIC RELATION.pdfTopic 5 - PROMOTIONS _ PUBLIC RELATION.pdf
Topic 5 - PROMOTIONS _ PUBLIC RELATION.pdf
 
Ukm image building and library promotion
Ukm image building and library promotionUkm image building and library promotion
Ukm image building and library promotion
 
Entrepreneurial library article_emerging_trends_conference_ken_chad_december2014
Entrepreneurial library article_emerging_trends_conference_ken_chad_december2014Entrepreneurial library article_emerging_trends_conference_ken_chad_december2014
Entrepreneurial library article_emerging_trends_conference_ken_chad_december2014
 
Developing stories, building communities
Developing stories, building communitiesDeveloping stories, building communities
Developing stories, building communities
 
Marketing_of_Information_Products_and_Services.ppt
Marketing_of_Information_Products_and_Services.pptMarketing_of_Information_Products_and_Services.ppt
Marketing_of_Information_Products_and_Services.ppt
 
Marketing of library and information services
Marketing of library and information servicesMarketing of library and information services
Marketing of library and information services
 
Grading GuideContent60 PercentPoints EarnedX3· Pres.docx
Grading GuideContent60 PercentPoints EarnedX3· Pres.docxGrading GuideContent60 PercentPoints EarnedX3· Pres.docx
Grading GuideContent60 PercentPoints EarnedX3· Pres.docx
 
Texas: Uncloaking Your Electronic Collections
Texas: Uncloaking Your Electronic Collections Texas: Uncloaking Your Electronic Collections
Texas: Uncloaking Your Electronic Collections
 
netwealth educational webinar - How to supercharge your digital and social st...
netwealth educational webinar - How to supercharge your digital and social st...netwealth educational webinar - How to supercharge your digital and social st...
netwealth educational webinar - How to supercharge your digital and social st...
 

More from Jessica Danielle Smith (13)

Jessica Danielle Smith - Digital Marketing (REVISED)
Jessica Danielle Smith - Digital Marketing (REVISED)Jessica Danielle Smith - Digital Marketing (REVISED)
Jessica Danielle Smith - Digital Marketing (REVISED)
 
Jessica Danielle Smith - Digital Marketing
Jessica Danielle Smith - Digital MarketingJessica Danielle Smith - Digital Marketing
Jessica Danielle Smith - Digital Marketing
 
Jessica Danielle Smith - Digital Marketing
Jessica Danielle Smith - Digital MarketingJessica Danielle Smith - Digital Marketing
Jessica Danielle Smith - Digital Marketing
 
RefWorks for APA Citation Style
RefWorks for APA Citation StyleRefWorks for APA Citation Style
RefWorks for APA Citation Style
 
Going Green @ Gumberg
Going Green @ GumbergGoing Green @ Gumberg
Going Green @ Gumberg
 
Xtranormal library program
Xtranormal library programXtranormal library program
Xtranormal library program
 
jessicadsmithXtraNormal
jessicadsmithXtraNormaljessicadsmithXtraNormal
jessicadsmithXtraNormal
 
JSmith_lis2830_marketing_plan_spring11
JSmith_lis2830_marketing_plan_spring11JSmith_lis2830_marketing_plan_spring11
JSmith_lis2830_marketing_plan_spring11
 
INSPEC
INSPECINSPEC
INSPEC
 
Annual Reports
Annual ReportsAnnual Reports
Annual Reports
 
Fundraising Resources & Ideas
Fundraising Resources & IdeasFundraising Resources & Ideas
Fundraising Resources & Ideas
 
Survey development
Survey developmentSurvey development
Survey development
 
Oml@pitt strategic marketing plan
Oml@pitt strategic marketing planOml@pitt strategic marketing plan
Oml@pitt strategic marketing plan
 

Recently uploaded

1029 - Danh muc Sach Giao Khoa 10 . pdf
1029 -  Danh muc Sach Giao Khoa 10 . pdf1029 -  Danh muc Sach Giao Khoa 10 . pdf
1029 - Danh muc Sach Giao Khoa 10 . pdfQucHHunhnh
 
Python Notes for mca i year students osmania university.docx
Python Notes for mca i year students osmania university.docxPython Notes for mca i year students osmania university.docx
Python Notes for mca i year students osmania university.docxRamakrishna Reddy Bijjam
 
Grant Readiness 101 TechSoup and Remy Consulting
Grant Readiness 101 TechSoup and Remy ConsultingGrant Readiness 101 TechSoup and Remy Consulting
Grant Readiness 101 TechSoup and Remy ConsultingTechSoup
 
Energy Resources. ( B. Pharmacy, 1st Year, Sem-II) Natural Resources
Energy Resources. ( B. Pharmacy, 1st Year, Sem-II) Natural ResourcesEnergy Resources. ( B. Pharmacy, 1st Year, Sem-II) Natural Resources
Energy Resources. ( B. Pharmacy, 1st Year, Sem-II) Natural ResourcesShubhangi Sonawane
 
Mixin Classes in Odoo 17 How to Extend Models Using Mixin Classes
Mixin Classes in Odoo 17  How to Extend Models Using Mixin ClassesMixin Classes in Odoo 17  How to Extend Models Using Mixin Classes
Mixin Classes in Odoo 17 How to Extend Models Using Mixin ClassesCeline George
 
ComPTIA Overview | Comptia Security+ Book SY0-701
ComPTIA Overview | Comptia Security+ Book SY0-701ComPTIA Overview | Comptia Security+ Book SY0-701
ComPTIA Overview | Comptia Security+ Book SY0-701bronxfugly43
 
Activity 01 - Artificial Culture (1).pdf
Activity 01 - Artificial Culture (1).pdfActivity 01 - Artificial Culture (1).pdf
Activity 01 - Artificial Culture (1).pdfciinovamais
 
How to Give a Domain for a Field in Odoo 17
How to Give a Domain for a Field in Odoo 17How to Give a Domain for a Field in Odoo 17
How to Give a Domain for a Field in Odoo 17Celine George
 
Seal of Good Local Governance (SGLG) 2024Final.pptx
Seal of Good Local Governance (SGLG) 2024Final.pptxSeal of Good Local Governance (SGLG) 2024Final.pptx
Seal of Good Local Governance (SGLG) 2024Final.pptxnegromaestrong
 
psychiatric nursing HISTORY COLLECTION .docx
psychiatric  nursing HISTORY  COLLECTION  .docxpsychiatric  nursing HISTORY  COLLECTION  .docx
psychiatric nursing HISTORY COLLECTION .docxPoojaSen20
 
Basic Civil Engineering first year Notes- Chapter 4 Building.pptx
Basic Civil Engineering first year Notes- Chapter 4 Building.pptxBasic Civil Engineering first year Notes- Chapter 4 Building.pptx
Basic Civil Engineering first year Notes- Chapter 4 Building.pptxDenish Jangid
 
Web & Social Media Analytics Previous Year Question Paper.pdf
Web & Social Media Analytics Previous Year Question Paper.pdfWeb & Social Media Analytics Previous Year Question Paper.pdf
Web & Social Media Analytics Previous Year Question Paper.pdfJayanti Pande
 
2024-NATIONAL-LEARNING-CAMP-AND-OTHER.pptx
2024-NATIONAL-LEARNING-CAMP-AND-OTHER.pptx2024-NATIONAL-LEARNING-CAMP-AND-OTHER.pptx
2024-NATIONAL-LEARNING-CAMP-AND-OTHER.pptxMaritesTamaniVerdade
 
1029-Danh muc Sach Giao Khoa khoi 6.pdf
1029-Danh muc Sach Giao Khoa khoi  6.pdf1029-Danh muc Sach Giao Khoa khoi  6.pdf
1029-Danh muc Sach Giao Khoa khoi 6.pdfQucHHunhnh
 
Sociology 101 Demonstration of Learning Exhibit
Sociology 101 Demonstration of Learning ExhibitSociology 101 Demonstration of Learning Exhibit
Sociology 101 Demonstration of Learning Exhibitjbellavia9
 
The basics of sentences session 3pptx.pptx
The basics of sentences session 3pptx.pptxThe basics of sentences session 3pptx.pptx
The basics of sentences session 3pptx.pptxheathfieldcps1
 
Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...
Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...
Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...christianmathematics
 
Nutritional Needs Presentation - HLTH 104
Nutritional Needs Presentation - HLTH 104Nutritional Needs Presentation - HLTH 104
Nutritional Needs Presentation - HLTH 104misteraugie
 
Micro-Scholarship, What it is, How can it help me.pdf
Micro-Scholarship, What it is, How can it help me.pdfMicro-Scholarship, What it is, How can it help me.pdf
Micro-Scholarship, What it is, How can it help me.pdfPoh-Sun Goh
 

Recently uploaded (20)

1029 - Danh muc Sach Giao Khoa 10 . pdf
1029 -  Danh muc Sach Giao Khoa 10 . pdf1029 -  Danh muc Sach Giao Khoa 10 . pdf
1029 - Danh muc Sach Giao Khoa 10 . pdf
 
Python Notes for mca i year students osmania university.docx
Python Notes for mca i year students osmania university.docxPython Notes for mca i year students osmania university.docx
Python Notes for mca i year students osmania university.docx
 
Grant Readiness 101 TechSoup and Remy Consulting
Grant Readiness 101 TechSoup and Remy ConsultingGrant Readiness 101 TechSoup and Remy Consulting
Grant Readiness 101 TechSoup and Remy Consulting
 
Energy Resources. ( B. Pharmacy, 1st Year, Sem-II) Natural Resources
Energy Resources. ( B. Pharmacy, 1st Year, Sem-II) Natural ResourcesEnergy Resources. ( B. Pharmacy, 1st Year, Sem-II) Natural Resources
Energy Resources. ( B. Pharmacy, 1st Year, Sem-II) Natural Resources
 
Mixin Classes in Odoo 17 How to Extend Models Using Mixin Classes
Mixin Classes in Odoo 17  How to Extend Models Using Mixin ClassesMixin Classes in Odoo 17  How to Extend Models Using Mixin Classes
Mixin Classes in Odoo 17 How to Extend Models Using Mixin Classes
 
ComPTIA Overview | Comptia Security+ Book SY0-701
ComPTIA Overview | Comptia Security+ Book SY0-701ComPTIA Overview | Comptia Security+ Book SY0-701
ComPTIA Overview | Comptia Security+ Book SY0-701
 
Activity 01 - Artificial Culture (1).pdf
Activity 01 - Artificial Culture (1).pdfActivity 01 - Artificial Culture (1).pdf
Activity 01 - Artificial Culture (1).pdf
 
How to Give a Domain for a Field in Odoo 17
How to Give a Domain for a Field in Odoo 17How to Give a Domain for a Field in Odoo 17
How to Give a Domain for a Field in Odoo 17
 
Seal of Good Local Governance (SGLG) 2024Final.pptx
Seal of Good Local Governance (SGLG) 2024Final.pptxSeal of Good Local Governance (SGLG) 2024Final.pptx
Seal of Good Local Governance (SGLG) 2024Final.pptx
 
psychiatric nursing HISTORY COLLECTION .docx
psychiatric  nursing HISTORY  COLLECTION  .docxpsychiatric  nursing HISTORY  COLLECTION  .docx
psychiatric nursing HISTORY COLLECTION .docx
 
Basic Civil Engineering first year Notes- Chapter 4 Building.pptx
Basic Civil Engineering first year Notes- Chapter 4 Building.pptxBasic Civil Engineering first year Notes- Chapter 4 Building.pptx
Basic Civil Engineering first year Notes- Chapter 4 Building.pptx
 
Web & Social Media Analytics Previous Year Question Paper.pdf
Web & Social Media Analytics Previous Year Question Paper.pdfWeb & Social Media Analytics Previous Year Question Paper.pdf
Web & Social Media Analytics Previous Year Question Paper.pdf
 
2024-NATIONAL-LEARNING-CAMP-AND-OTHER.pptx
2024-NATIONAL-LEARNING-CAMP-AND-OTHER.pptx2024-NATIONAL-LEARNING-CAMP-AND-OTHER.pptx
2024-NATIONAL-LEARNING-CAMP-AND-OTHER.pptx
 
1029-Danh muc Sach Giao Khoa khoi 6.pdf
1029-Danh muc Sach Giao Khoa khoi  6.pdf1029-Danh muc Sach Giao Khoa khoi  6.pdf
1029-Danh muc Sach Giao Khoa khoi 6.pdf
 
Sociology 101 Demonstration of Learning Exhibit
Sociology 101 Demonstration of Learning ExhibitSociology 101 Demonstration of Learning Exhibit
Sociology 101 Demonstration of Learning Exhibit
 
The basics of sentences session 3pptx.pptx
The basics of sentences session 3pptx.pptxThe basics of sentences session 3pptx.pptx
The basics of sentences session 3pptx.pptx
 
Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...
Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...
Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...
 
Asian American Pacific Islander Month DDSD 2024.pptx
Asian American Pacific Islander Month DDSD 2024.pptxAsian American Pacific Islander Month DDSD 2024.pptx
Asian American Pacific Islander Month DDSD 2024.pptx
 
Nutritional Needs Presentation - HLTH 104
Nutritional Needs Presentation - HLTH 104Nutritional Needs Presentation - HLTH 104
Nutritional Needs Presentation - HLTH 104
 
Micro-Scholarship, What it is, How can it help me.pdf
Micro-Scholarship, What it is, How can it help me.pdfMicro-Scholarship, What it is, How can it help me.pdf
Micro-Scholarship, What it is, How can it help me.pdf
 

Library Marketing Resources

  • 1. Library Marketing Resources Kimberly Collett Wendy Coolidge Kirsten DeMoss Judith Jones Kim McGrath Jill Morse O’Rourke February 14, 2011 LIS 2830: Marketing & Public Relations for Libraries
  • 2. What are Library Marketing Resources? Library Marketing Resources are tools that a librarian can use to learn ways to engage the community; to create programming; and to promote that programming, staff, and other resources and services.
  • 3. Key Issues in Library Marketing Resources: The differences in resources are minimal between different types of libraries. A librarian needs to tailor the informationfound in a resource to fit his or her particular library’s needs. “The key is to make our library services relevant to each group of potential users.”                                                           http://www.infotoday.com/mls/apr98/howto.htm
  • 4. A Good Marketing Resource will Include Information on … Gathering community Data by doing an Environmental Scan; surveying patrons and the community at large; SWOT Analysis Items included in a Marketing Plan such as Executive Summary; Environmental Scan; Marketing Goals and Objectives; Marketing Strategy; Action Plan; a Budget; and an Evaluation
  • 5. A Good Marketing Resource will Include Information on … Relationship Marketing: building relationships between the library and its community Donor Marketing Voter Marketing
  • 6. A Look at Our Resources:The Accidental Library Marketer by Kathy Dempsey Includes information on assessments, using community demographics, and everyday promotions versus marketing.
  • 7. http://oceanstatelibrarian.com/Library-Marketing.html This resource shows how a library can market the building and resources to make it more pleasing for patrons.
  • 8. http://www.ala.org/ala/issuesadvocacy/advocacy/advocacyuniversity/toolkit/index.cfm This resource talks about how a librarian can do outreach and talk to the media or government officials to help boost funding during these tough economic times.
  • 9. http://www.olc.org/marketing/index.html This resource from the Ohio Library Council offers information on creating a marketing plan and marketing the library’s products.
  • 10. http://www.gale.cengage.com/power/marketing Offers great “how-to” materials such as press releases, publicity guidelines, print/design production guidelines, and mail house guidelines.
  • 11. Library Marketing That Works! By Suzanne Walters Includes information on fundraising concepts, web marketing, market research, and basic marketing plan elements.
  • 12. Bite-Sized Marketing: Realistic Solutions for the Over-Worked Librarian by Nancy Dowd, Mary Evangeliste, and Jonathan Silberman This book covers many concepts of marketing but stresses the importance of word-of-mouth marketing (WOMM).
  • 13. http://themwordblog.blogspot.com/ Marketing blog with almost daily posts on a variety of topics.
  • 14. http://www.libraries.psu.edu/psul/toolkits/marketingtoolkit.html Offers information on all stages of marketing from the pre-planning to the evaluation.
  • 15. Building a Buzz: Libraries & Word-of Mouth Marketing by Peggy Barber & Linda Wallace Another resource that stresses the importance of WOMM.
  • 16. One More Reason Why Marketing is Important … “Effective marketing of excellent library services leads to better library support.”      http://www.skyways.org/KSL/development/marketingthesmalllibrary.pdf