1. ISDC 2013 – ing. Giacomo Fioroni, Municipality of Trento
Ing. Giacomo Fioroni
IT Project Manager
Information Systems - Comune di Trento
giacomo_fioroni@comune.trento.it

2. Intelligent Services for Digital Cities 2013 - Trento's perspective about "Smart City" - ing. Giacomo Fioroni 2
Let me briefly introduce myself
» I am a computer engineer
» I works for more than 10 years as IT Project Manager for Comune
di Trento, following major innovation projects of the administration
» Consultant and trainer for Consorzio dei Comuni Trentini and
various local Public Administrations on:
» "privacy and information security"
» "e-learning"
» "e-government and digital administration"
» “smart cities”
» "document workflow and conservation documentary".
Tip: If you need to ask a few questions I would ask you to wait until the end of the
presentation, when there will be a specific time for questions and answers

3. Intelligent Services for Digital Cities 2013 - Trento's perspective about "Smart City" - ing. Giacomo Fioroni 3
Something about “City of Trento”
» Role: Capital of Trentino
» People residing: 116.000 (2012)
» Area: 16.000 hectares (of which
78.3% agroforestry and more than
half woods)
» Quality of life: Very high
As Smart City:
»
3rd of all in Italiy (ForumPA 2012)
» 1st in Italy e 45th in Europe
among the medium-sized cities
(University of Vienna 2007)

4. Intelligent Services for Digital Cities 2013 - Trento's perspective about "Smart City" - ing. Giacomo Fioroni 4
What does “smart/digital city” mean?

5. Intelligent Services for Digital Cities 2013 - Trento's perspective about "Smart City" - ing. Giacomo Fioroni 5
Trying to define “Smart city”

6. Intelligent Services for Digital Cities 2013 - Trento's perspective about "Smart City" - ing. Giacomo Fioroni 6
Smart City is
A developed urban area that creates
sustainable economic development
and high quality of life
by excelling in multiple key areas

7. Intelligent Services for Digital Cities 2013 - Trento's perspective about "Smart City" - ing. Giacomo Fioroni 7
Smart City is... (2)
Excelling in these key areas
can be done
so
through strong
human capital - social capital - ICT infrastructure

8. Intelligent Services for Digital Cities 2013 - Trento's perspective about "Smart City" - ing. Giacomo Fioroni 8
About “ICT infrastracture”: 3 layers
» The technologies transform cities in a living organism
made up of several layers connected among them.
Layer of processing and storage
Layer in contact with territory and citizens
Layer to communicate

9. Intelligent Services for Digital Cities 2013 - Trento's perspective about "Smart City" - ing. Giacomo Fioroni 9
About ICT infrastracture – 3 layers(1)
» The first layer is in contact with territory and its
citizens
» It's made up of frameworks that receive and send data:
» sensors,
» cameras,
» smartphones and mobile devices.
» Represents a new and revolutionary condition that, for
the first time in mankind history, enables high levels of:
» participation
» (and, at the same time, of) control of activities

10. Intelligent Services for Digital Cities 2013 - Trento's perspective about "Smart City" - ing. Giacomo Fioroni 10
About ICT infrastracture – 3 layers(2)
» The second layer is to communicate
» It's a network made up of
» cables
» (and) waves
that allows data circulation.
» Unfortunately Italy has a large delay. (We need to apply all
the actions that the Digital Agenda foresees – but this is a politics
argument...)
» Otherwise Trentino (our territory) is a very good
laboratory with the presence of an excellent network,
(both wired and wireless)

11. Intelligent Services for Digital Cities 2013 - Trento's perspective about "Smart City" - ing. Giacomo Fioroni 11
About “ICT infrastracture”: 3 layers(3)
» The third is the layer of processing and storage
» This layer enables a real time government condition,
thanks also to the extraordinary resources that are
available today in cloud computing.
» About this level it’s necessary to specify:
» the vertical applications, useful for particular services:
» Tele-surveillance
» Traffic
» Environmental monitoring etc....
» the necessary platforms of integration and control
that allow to manage the whole system

12. Intelligent Services for Digital Cities 2013 - Trento's perspective about "Smart City" - ing. Giacomo Fioroni 12
Trying to define “Digital City”

13. Intelligent Services for Digital Cities 2013 - Trento's perspective about "Smart City" - ing. Giacomo Fioroni 13
Digital City consists in ...
» smart people
connected through
» smart services
enabled by
» smart technology

14. Intelligent Services for Digital Cities 2013 - Trento's perspective about "Smart City" - ing. Giacomo Fioroni 14
Talking about “Smart people”
» Smart People refer to:
» the concepts of:
» Ownership and changing of lifestyles
» and to the involvement of
» Citizens in the management of the city.
» Things and activities
» that were previously made by the public administration
» are now being taken over by citizens
» who are activated by the network for the public
good.

15. Intelligent Services for Digital Cities 2013 - Trento's perspective about "Smart City" - ing. Giacomo Fioroni 15
Talking about “Smart Technology”
are part of
the necessary technological landscape
which enable local communities
to achieve
a better quality of life
Open data Open city services
Intelligent infrastructures
Accessible communication and computation resources

16. Intelligent Services for Digital Cities 2013 - Trento's perspective about "Smart City" - ing. Giacomo Fioroni 16
Talking about “Smart Services”
» Smart services are services that enhance the quality of
life of the citizens in the key areas:

17. Intelligent Services for Digital Cities 2013 - Trento's perspective about "Smart City" - ing. Giacomo Fioroni 17
Talking about “Smart Services” (2)
Smart Services must
ensure the city to excel in
the 6 key areas,
providing good
peformance in :
» Competitiveness
» Social & Human
Capital
» Partecipation
» Transport and ICT
» Natural resources
» Quality of life

18. Intelligent Services for Digital Cities 2013 - Trento's perspective about "Smart City" - ing. Giacomo Fioroni 18
Talking about “Smart Services” (3)
With the aim to know the most common smart
services developed, it's possible to use a specific
and interesting measure index based on more than
100 indicators.
It occurs precisely the presence in the city of:
» “smart” services” (on web and tablets/smartphones):
» from infomobility to eHealth,
» from digital school to eGovernment
» from on-line university to digital justice
» enabling “infrastructural” conditions
» fixed & mobile broadband and ultrabroadband
network,
» electronic payments,
» digital identity,
» open data, etc.
» innovation wihin sustainable development
» from energy consumption to the intelligent use of
natural resources

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Smart/Digital city needs Smart Services

20. Intelligent Services for Digital Cities 2013 - Trento's perspective about "Smart City" - ing. Giacomo Fioroni 20
How to develop smart services?
Our strategy is: Making team

21. Intelligent Services for Digital Cities 2013 - Trento's perspective about "Smart City" - ing. Giacomo Fioroni 21
Speaking about “Smart Services” (4)

22. Intelligent Services for Digital Cities 2013 - Trento's perspective about "Smart City" - ing. Giacomo Fioroni 22
Some of our examples: COsmOs
To receive useful
information via SMS
about:
» Public transport,
» Public services,
» Public health
(pharmacies, doctors
and pediatricians)
» Events
» …

23. Intelligent Services for Digital Cities 2013 - Trento's perspective about "Smart City" - ing. Giacomo Fioroni 23
Some of our examples: OpenPA
Open website for P.A.

24. Intelligent Services for Digital Cities 2013 - Trento's perspective about "Smart City" - ing. Giacomo Fioroni 24
Some of our examples: SensoRcivico
Social partecipation for citizen sensing
reports and complaints of citizens about outages or malfunctions and suggestions

25. Intelligent Services for Digital Cities 2013 - Trento's perspective about "Smart City" - ing. Giacomo Fioroni 25
Some of our examples: Town in your
pocket» App mobile
» Tourist Information
This application is designed specifically for tourists.
It provides information on
➢ information on the area
➢ historical information,
➢ Interesting paths
➢ points of interest
➢ local events

26. Intelligent Services for Digital Cities 2013 - Trento's perspective about "Smart City" - ing. Giacomo Fioroni 26
Some of our examples: Living Trento
» App mobile
» Informations to
move around &
discover Trento!
The app will help you to plan your trips in Trento
and always keep up to date about the events around you.
You will be able to:
● consult local bus and train timetables,
● send and receive notices about delays and traffic jams,
● save and monitor your recurrent journeys,
● look for current and future events
● and get information about how to get there and more.

27. Intelligent Services for Digital Cities 2013 - Trento's perspective about "Smart City" - ing. Giacomo Fioroni 27
Some of our examples: In Smart
Mobilty & Smart Environment
Sustainable mobility
Energy efficiency
Renewable energy
Natural resources

28. Intelligent Services for Digital Cities 2013 - Trento's perspective about "Smart City" - ing. Giacomo Fioroni 28
Some of our examples: in Smart
Government

29. Intelligent Services for Digital Cities 2013 - Trento's perspective about "Smart City" - ing. Giacomo Fioroni 29
More and more Smart: Our Direction
in the comfortable Top–Down Approach
» More online
service
» P.A. more digital
» Integration
among all the
services already
delivered

30. Intelligent Services for Digital Cities 2013 - Trento's perspective about "Smart City" - ing. Giacomo Fioroni 30
More and more Smart: Looking for a
new and innovative Approach
Smart City is not only
technology!
» Is also:
» Relationships
» Participation
» Collaboration
» Sharing

31. Intelligent Services for Digital Cities 2013 - Trento's perspective about "Smart City" - ing. Giacomo Fioroni 31
More and more Smart: The new
“Collaboration & Sharing” Approach
These elements can bring to
innovative and stimulating
approaches.

32. Intelligent Services for Digital Cities 2013 - Trento's perspective about "Smart City" - ing. Giacomo Fioroni 32
“Collaboration & Sharing” Approach
» Crowdsourcing: a revolution for public notices that enable
unknown populations to participate actively to decisions;
» Citizen sensing: a process that transforms citizens in sensors
for sensible cities;
» Co-design methods: that allow citizens to take part to the
planning of urban spaces and services;
» Gamification: a process that allows to use the videogames
methods to reproduce and simulate the functions of cities and
support decisional processes;
» Co-working: a process that is nearer to workers needs.

33. Intelligent Services for Digital Cities 2013 - Trento's perspective about "Smart City" - ing. Giacomo Fioroni 33
“Collaboration & Sharing” Approach
These new forms of collaboration and sharing – of risks, resources and
financings – let emerge an important factor:
» the third sector (citizens, universities, all of you, etc...) becomes an
important player for Smart City process.
In order to improve governance and cities performances, Mayors and local
authorities:
» have to change their approach
» (and) have to work following the networks logics with a support from
technologies.
Even in this case, thanks to the use of modern technology and the
possibilities offered by networks, citizens can do better than local
administrations if they are missing.
In South America, for example, volunteers paint cycle lanes and crosswalks
that urban planners have forgot.

34. Intelligent Services for Digital Cities 2013 - Trento's perspective about "Smart City" - ing. Giacomo Fioroni 34
Finally... Some ideas & tips for you

35. Intelligent Services for Digital Cities 2013 - Trento's perspective about "Smart City" - ing. Giacomo Fioroni 35
Finally: Some ideas for your services
You can use resoruces as local Open Data using:
» Our local (provincial) Opendata website:
» http://dati.trentino.it/
» The web site of Trento (specifically for geographic data as
house numbers, streets )
» http://www.comune.trento.it/Comune/Organizzazione-comunale/Amministrazio
ne-trasparente/Altri-contenuti/Open-data/Tutti-gli-open-data
» A new service (Opendata from the website) in rest format
(experimental):
» http://trento.opencontent.it/api/opendata/v1/content/class/CLASSNAME
» Where for CLASSNAME you can use:
» event; ristorante (restaurant); sala_pubblica (public hall);
servizio_sul_territorio (P.O.I.); farmacia (pharmacy);
cimitero (cemetery); associazione (association)

36. Intelligent Services for Digital Cities 2013 - Trento's perspective about "Smart City" - ing. Giacomo Fioroni 36
Ather suggestions and tips: Try to....
Use and Integrate what is already ready
(do not reinvent the wheel)
Ask for if you can't find
(maybe already exist)
Collaborate with the others
(this helps so much)
Share what you develop
(this will exponentially grow your result)

37. Intelligent Services for Digital Cities 2013 - Trento's perspective about "Smart City" - ing. Giacomo Fioroni 37
Ing. Giacomo Fioroni
IT Project Manager
Information Systems - Comune di Trento
giacomo_fioroni@comune.trento.it