Talk at the ux-congress 2017, Frankfurt.
How IoT changes our role as users, and the demand for HCRD (Human-Computer Relationship Design) instead of HCID (Human-Computer Interaction Design).
2. ux-congress 2017. Hurray, it‘s a Toaster. Prof. Andrea Krajewski.
Urheber:https://de.123rf.com/profile_ljupco/
MACHINES
SERVE
3. ux-congress 2017. Hurray, it‘s a Toaster. Prof. Andrea Krajewski.
Source:studiostoks/123RFLizenzfreieBilder
ux-congress 2017. Hurray, it‘s a Toaster. Prof. Andrea Krajewski.
5. ux-congress 2017. Hurray, it‘s a Toaster. Prof. Andrea Krajewski.
THE BIG SHIFT
https://www.youtube.com/watch?v=VFF0blUDawg
ux-congress 2017. Hurray, it‘s a Toaster. Prof. Andrea Krajewski.
6. ux-congress 2017. Hurray, it‘s a Toaster. Prof. Andrea Krajewski.
https://www.youtube.com/watch?v=VFF0blUDawg
MACHINE-MACHINE
INTERACTION
THE NEW PARADIGM
tado° realizes when you
leave your home
ux-congress 2017. Hurray, it‘s a Toaster. Prof. Andrea Krajewski.
7. ux-congress 2017. Hurray, it‘s a Toaster. Prof. Andrea Krajewski.
IOT
IS NOT
ABOUT
THINGS
THE IOT MISTAKE
IT’S ABOUT ASSISTED LIFE
(…UNIVERSE AND EVERYTHING)
http://www.glowcaps.com/wp-content/uploads/2013/01/products.jpg[6.8.14]
ux-congress 2017. Hurray, it‘s a Toaster. Prof. Andrea Krajewski.
8. ux-congress 2017. Hurray, it‘s a Toaster. Prof. Andrea Krajewski.
http://thermomix.vorwerk.de/home/[14.6.16]
200.000 IN 10 YEARS
1 MIO SINCE COOK-KEY
10 MIO WITH SERVICE ECOSYSTEM
DEVICES:
ux-congress 2017. Hurray, it‘s a Toaster. Prof. Andrea Krajewski.
9. ux-congress 2017. Hurray, it‘s a Toaster. Prof. Andrea Krajewski.
amazon.com Echo / dash Brita
CAUGHT IN THE
CONSUMER NET
CONVENIENCE – THE LIFESTYLE DISEASE
convenient direct predictive
10. ux-congress 2017. Hurray, it‘s a Toaster. Prof. Andrea Krajewski.
recipe proposal and cooking
food deliveryexercise
health tracking
EXPERIENCE,
RATHER
THAN
USE
THE BIG SHIFT
11. ux-congress 2017. Hurray, it‘s a Toaster. Prof. Andrea Krajewski.
tactile
acoustic
olfactory
visual
gustatory temperature
timebalance
NOT
JUST
A
THING
SENSING SYSTEMS
12. ux-congress 2017. Hurray, it‘s a Toaster. Prof. Andrea Krajewski.ux-congress 2017. Hurray, it‘s a Toaster. Prof. Andrea Krajewski.
https://vimeo.com/41363473[9.6.17]
“THE SECRET
LIFE OF
CONNECTED
PRODUCTS”
SIMONE REBAUDENGO
13. ux-congress 2017. Hurray, it‘s a Toaster. Prof. Andrea Krajewski.
recipe proposal and cooking
food deliveryexercise
health tracking
?
MACHINE/
MACHINE
RELATIONS
PRIVATE SOCIETIES
14. ux-congress 2017. Hurray, it‘s a Toaster. Prof. Andrea Krajewski.
http://cargocollective.com/objects-of-research/A-B-Toaster[9.6.17]
“WHO IS
THE
OBJECT
IN IOT?”
IOHANNA NICEBOIM:
HfG Offenbach . IoT und der Tod des User Interface. Prof. Andrea Krajewski.
15. ux-congress 2017. Hurray, it‘s a Toaster. Prof. Andrea Krajewski.ux-congress 2017. Hurray, it‘s a Toaster. Prof. Andrea Krajewski.
SomoneRebaudengo,“EthicalThings”,http://www.simonerebaudengo.com/#/ethicalthings/[3.6.17]
HOW
SHOULD
THINGS
REACT?
SIMONE REBAUDENGO
HfG Offenbach . IoT und der Tod des User Interface. Prof. Andrea Krajewski.
16. ux-congress 2017. Hurray, it‘s a Toaster. Prof. Andrea Krajewski.ux-congress 2017. Hurray, it‘s a Toaster. Prof. Andrea Krajewski.
SomoneRebaudengo,“EthicalThings”,http://www.simonerebaudengo.com/#/ethicalthings/[3.6.17]
17. ux-congress 2017. Hurray, it‘s a Toaster. Prof. Andrea Krajewski.
CONJOINT
EXPERIENCE
REINTEGRATION
recipe proposal and cooking
food deliveryexercise
health tracking
18. ux-congress 2017. Hurray, it‘s a Toaster. Prof. Andrea Krajewski.
https://www.jibo.com/[9.6.17]
DO WE
NEED
AN
AGENT?
EXESSIVE DEMANDS
ux-congress 2017. Hurray, it‘s a Toaster. Prof. Andrea Krajewski.
19. ux-congress 2017. Hurray, it‘s a Toaster. Prof. Andrea Krajewski.
http://www.bragi.com/thedash/[9.9.16]
“NOT THE EYES
BUT THE VOICE
REFLECT THE SOUL.”
- Prof. W. Sendlmeier, TU Berlin
NEW INTERFACES
ux-congress 2017. Hurray, it‘s a Toaster. Prof. Andrea Krajewski.
20. ux-congress 2017. Hurray, it‘s a Toaster. Prof. Andrea Krajewski.
“A world of conversational machines
is one in which we treat software
like humans, letting them deeper
into our lives and confiding in them
more than ever.”
- Will Oremus
(in: “Terrifyingly Convenient”, http://www.slate.com, 3.4.16)
Source:https://store.google.com/product/google_home[2.11.17]
ux-congress 2017. Hurray, it‘s a Toaster. Prof. Andrea Krajewski.
21. ux-congress 2017. Hurray, it‘s a Toaster. Prof. Andrea Krajewski.
1. Autonomy / independence
2. Competence / effectance
3. Relatedness / belonging
4. Self-actualizing / meaning
5. Security / control
6. Money / luxury
7. Influence / popularity
8. Physical thriving
9. Self-esteem / self-respect
10. Pleasure-stimulation
TEN
CONDITIONS
FOR
POSITIVE
EXPERIENCES
THE IOT CONFLICT POTENTIAL
(Kennon Sheldon et al.)
22. ux-congress 2017. Hurray, it‘s a Toaster. Prof. Andrea Krajewski.
TRUST
WHY NOT
ANNOUNCING
DATA
COLLECTION?
23. private public
TRUST
WHY NOT DEFINING
ZONES OF PRIVACY?
ux-congress 2017. Hurray, it‘s a Toaster. Prof. Andrea Krajewski.
24. ux-congress 2017. Hurray, it‘s a Toaster. Prof. Andrea Krajewski.
TRUST
WHY NOT LEARNING
PRIVATE MATTERS
WHEN CLOSE
ENOUGH?
25. ux-congress 2017. Hurray, it‘s a Toaster. Prof. Andrea Krajewski.ux-congress 2017. Hurray, it‘s a Toaster. Prof. Andrea Krajewski.
TRUST
HE WATSON,
WHY NOT GETTING
A SOCIAL PROFILE
OF MY DEVICES?
Inspired by: http://www.businessinsider.com/
26. ux-congress 2017. Hurray, it‘s a Toaster. Prof. Andrea Krajewski.
WHAT IS
OUR
RELATIONSHIP
WITH SMART
CONNECTED
THINGS?
HCRD INSTEAD OF HCID
28. ux-congress 2017. Hurray, it‘s a Toaster. Prof. Andrea Krajewski.
PROF. ANDREA KRAJEWSKI
DESIGN OF MEDIA SYSTEMS
www.andreakrajewski.com
@krajewski
THANK YOU!
ThingsCon Amsterdam
30.11.-1.12.2017
https://www.thingscon.nl
https://www.slideshare.net/jewski/ux-con17-171103krajewski