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Keys to the Future - Managing Millennial (Gen Y) Success

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What Is A Millennial? What is Gen Y? Who are they? typically defined as those born between 1980 and 2000 a.k.a. gen y, millennial, echo-boomer doting parents, structured lives, contact with diverse people accustomed to work in teams, strong desire to “make friends” “ can-do” attitude about tasks – positive/confident seek challenge/resist “boredom” – used to balancing many activities want flexibility in scheduling (work/life balance) tech-savvy 1 2 3 4 5 6 7 8 high-performers, want performance feedback

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Making the generational “pieces fit” Boomers GEN Y Baby GEN X Traditionalists

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Provide Structure <ul><li>Reports with monthly due dates </li></ul><ul><li>Certain activities scheduled every day </li></ul><ul><li>Meetings with agendas and minutes </li></ul><ul><li>Clearly stated goals </li></ul><ul><li>Milestones with measures </li></ul>

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Collaboration – Teamwork: Make It Happen! <ul><ul><li>Utilize project “teams” </li></ul></ul><ul><ul><li>Encourage use of social networking tools </li></ul></ul><ul><ul><li>Provide work group “coaching” </li></ul></ul><ul><ul><li>Encourage teaming </li></ul></ul> | ATT/ALU CONFIDENTIAL | 2009

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Encouragement & Leadership <ul><ul><li>Encourage the enthusiasm </li></ul></ul><ul><ul><li>Recognize your leadership role </li></ul></ul><ul><ul><li>Set the context </li></ul></ul><ul><ul><li>Listen </li></ul></ul> | ATT/ALU CONFIDENTIAL | 2009

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Variety and Challenge | ATT/ALU CONFIDENTIAL | 2009 <ul><li>Identify “points of interest” </li></ul><ul><li>Keep the information flowing </li></ul><ul><li>Take advantage of Tech-Savvy </li></ul><ul><li>Provide exposure to new sources of information </li></ul><ul><li>Enable “reverse mentoring” </li></ul><ul><li>Create opportunities to “reach across the aisle” </li></ul>

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Work/Life Balance | ATT/ALU CONFIDENTIAL | 2009 <ul><li>It’s about “Making a Difference” </li></ul><ul><li>“ Life is too Short” </li></ul><ul><li>Living a healthy lifestyle is more than a checkout aisle headline </li></ul>

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Learning and Development | ATT/ALU CONFIDENTIAL | 2009 <ul><li>Quality feedback is critical: Timely, Specific, Genuine </li></ul><ul><li>Create Career Plans </li></ul><ul><li>Be a Mentor </li></ul><ul><li>Highlight corporate resources – Skillsoft portal, IIS Database, Corporate Intranet </li></ul>

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www.alcatel-lucent.com Helping With the Fundamentals

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Tech-Savvy <ul><li>While you may be Tech-Savvy – </li></ul><ul><li>Check your communication patterns! </li></ul><ul><li>REMEMBER BUSINESS COMMUNICATION STANDARDS – </li></ul><ul><li>Careful in use of emoticons </li></ul><ul><li>Abbreviations may not be known </li></ul><ul><li>Don’t “reply all” , keep e-mail chatter to a minimum </li></ul><ul><li>Keep cell phone on “silent” in meetings </li></ul><ul><li>Resist texting in meetings – stay focused! </li></ul>

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Do’s/Don’ts – Dorm to Desk <ul><li>Keep photos “Conservative” </li></ul><ul><li>Keep Contacts Separated </li></ul><ul><li>Don’t be the “iGuy” </li></ul><ul><li>Carefully select lunchtime reading </li></ul><ul><li>Watch your “air pollution” </li></ul><ul><li>Keep “social life” in check </li></ul><ul><li>Moderate your stand </li></ul><ul><li>- adapted from Monster tracks </li></ul>

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References <ul><li>The following links and article references can serve as additional source material for understanding: </li></ul><ul><li>Alcatel-Lucent Research on Millennials: </li></ul><ul><li>Hot Topic: The Rise of Millennials: What Does it Mean to Alcatel-Lucent: http://all.alcatel-lucent.com/data/content/Internal_Resources/en_WW/Presentations_Internal/The_Rise_of_the_Millenials_What_does_it_mean_to_Alcatel-Lucent.pdf </li></ul><ul><li>Corporate Intranet: Millennials: Move over Baby Boomers, the Millennials are here: Market Segment with Influence Thursday, December 13, 2007 http://all.alcatel-lucent.com/wps/portal/!ut/p/kcxml/04_Sj9SPykssy0xPLMnMz0vM0Y_QjzKLt4w3MfDSL8h2VAQAl_Izvw!!?LMSG_CABINET=Docs_and_Resource_Ctr&LMSG_CONTENT_FILE=News_Features/News_Feature_Detail_000237 </li></ul><ul><li>Journal Resources: </li></ul><ul><li>Generation Y in the Workplace Defense AT&L; Nov/Dec2006, Vol. 35 Issue 6, p16-19, 3p </li></ul><ul><li>Next generation: What leaders need to know about the millennials Leadership in Action; Jul/Aug2006, Vol. 26 Issue 3, p3-6, 4p </li></ul><ul><li>The Next Generation of Career Success: Implications for HRD by McDonald and Hite - Advances in Developing Human Resources 2008:10, 86 </li></ul>

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References cont’d <ul><li>Here Come The Millennials. By: Zemke, Ron, Training, 00955892, Jul2001, Vol. 38, Issue 7 </li></ul><ul><ul><li>Teaching Millenials,Our Newest Cultural Cohort By Angela Provitera McGlynn From The Hispanic Outlook in Higher Education </li></ul></ul><ul><ul><li>MANAGING GEN Y Business Week article by Penelope Trunk http://www.businessweek.com/managing/content/jun2009/ca2009069 _851860.htm </li></ul></ul><ul><ul><li>Generation Gaps . By: Tyler, Kathryn, HRMagazine, 10473149, Jan2008, Vol. 53, Issue 1 http:// web.lucent.ebscohost.com/ehost/pdf?vid =34&hid=6&sid=d8b4ade6-3a16-4587-aa1a-24f21eb9e5e7%40SRCSM2 </li></ul></ul><ul><li>“ The Millennials are Coming: Are We Ready” Journal of Financial Planning, June 2005 http://web.lucent.ebscohost.com/ehost/pdf?vid=14&hid=6&sid=d8b4ade6-3a16-4587-aa1a-24f21eb9e5e7%40SRCSM2 </li></ul><ul><ul><li>“ Generation Y has arrived” By: Miles, Allison. Victoria Advocate (TX), 06/18/2009; h ttp:// web.lucent.ebscohost.com/ehost/viewarticle?data =dGJyMPPp44rp2%2fdV0%2bnjisfk5Ie46bFRs66uS7Sk63nn5Kx95uXxjL6trVCtqK5It5a0Uq%2bnuEmxlr9lpOrweezp33vy3%2b2G59q7Ra%2brtEuwrbRMr62khN%2fk5VXj5KR84LPpiuac8nnls79mpNfsVbDNtEuzqrFQrq%2b0SrSc5Ifw49%2bMu9zzhOrq45Dy&hid=6 </li></ul></ul><ul><ul><li>“ retain and motivate the next generation: 7 ways to get the most out of your millenial worker” Supervision ; May2009, Vol. 70 Issue 5, p5-7, 3p http:// web.lucent.ebscohost.com/ehost/detail?vid =19&hid=6&sid=d8b4ade6-3a16-4587-aa1a-24f21eb9e5e7%40SRCSM2&bdata=JkF1dGhUeXBlPWlwLGNvb2tpZSx1aWQmc2l0ZT1laG9zdC1saXZlJnNjb3BlPXNpdGU%3d#db= bch&AN =37922942 </li></ul></ul>