26. Downsizing of everything
Long tail- more choices
Global + local
Consumer as co-developer
Inclusive & exclusive
Value chain disruptions
Beyond profits
Speed
Authenticity
Memory
Community
Customization
Digital + analog
Eco/green
On demand
Regulation
Home
Urban
Savings
Identity
Open source
Simple
Balance
Connected
China
27.
28. My Challenge to Us!
Keep doing the 10 things that have gotten us
here: adapt, be smart, be insightful, get to
great ideas, persevere, work as a team, keep
up a good attitude, communicate, stay close
to our clients, sell!
Be curious… look for ways to help, improve,
add… don’t rely on today’s answers
Be opportunistic… clients need help – might as
well be us! Who are those clients and how
can we help?