3. About Us Zoë Bright – School Manager, School of Education, Communication and Language Sciences (ECLS). Francis Barber – Business and Engagement Manager, North Leadership Centre.
5. Why take part School of ECLS is one of the most active in the field of engagement Civic University Recently appointed a PVC for engagement Starting to produce a university wide engagement strategy
6. Importance of BCE Critical to the success of the University in its civic role Critical to the success of the University financially Critical to the success of the REF
7. The Project The process: Bid Introductory meeting Interviews Evaluation exercise Case Study
8. Difficulties encountered Initial buy in – required PVC endorsement Trying to secure meetings with high level, busy people across the University Last minute cancellations due to other University priorities The weather
9. The Case study Case Study provided a valuable overview of the range of the activity carried out within the university Drew together some of the thinking that was happening independently
10. Self evaluation feedback Very productive exercise Very difficult to get 10 people out of the nearly 5000 staff who have a representative overview of the whole university Would have been interesting to do it with other groups of stakeholders (internal and external)
11. Engagement strengths School and Service level strategies exist A real mix in terms of activity maturity Engaging with formal groups Institutionally connected with regional funders
12. Engagement weaknesses CRM recording is not effective Too quick to say “too difficult as it is a University” Meeting demand Not good at engaging with community groups
13. Implementing the Strategy Establishing Deans for Engagement Schools to have Directors of Engagement Faculties/Schools to have development plans and strategies for engagement HR – promotions criteria
