By Nancy Tucker, Mauney Public Library
Presented on March 11, 2015 for the Trends in Outreach and Collaboration portion of the NCLA-RASS Conference Series--Trends in Reference 2015.
4. Embedded Business Librarian in Downtown Kings Mountain
What I do:
• Go door to door, meet with business owners
• Find out their needs
• Discover ways the library can assist
• Demonstrate library resources
• Promote library resources to Small Business owners
• Assist with business research such as:
• Business plan research
• Target market
• Industry research
• Articles
• Business plan research
6. Here are a few examples of the businesses I have worked with as an
embedded business librarian in downtown Kings Mountain:
7. Building Partnerships
• Community college
• City / County Departments
• Nonprofit organizations
• Downtown businesses
• Community organizations
8. Recommendations
• Get out of the library and get into your
community
• Ask questions
• Share stories of how you have helped others
• Market your research
9. Conclusion
• Libraries are changing, and so should the way
we provide reference.
• Make your library indispensable
– Meet customers where they are.
– Build partnerships in the community.
– Don’t wait for patrons to come to you, actively
seek reference opportunities within the community.