SlideShare una empresa de Scribd logo
1 de 27
Der Morgen danach
Marken & Social Media Post-Hype
#sms10        Marken & Social Media Post-Hype – @jkleske – #sms10 – 31.08.2010
Johannes Kleske
Stratege
@jkleske
johanneskleske.com




               Marken & Social Media Post-Hype – @jkleske – #sms10 – 31.08.2010
Die Party
Marken & Social Media Post-Hype – @jkleske – #sms10 – 31.08.2010
Social Media




Das Thema   Marken & Social Media Post-Hype – @jkleske – #sms10 – 31.08.2010
Social Media im Marketing


                             Word of
Social „Media“
                             Mouth




Communitys &
                        Social Business
   Apps



         Marken & Social Media Post-Hype – @jkleske – #sms10 – 31.08.2010
Der Kater




 Marken & Social Media Post-Hype – @jkleske – #sms10 – 31.08.2010
Konsumenten




Unternehmen
                      Agenturen

              Marken & Social Media Post-Hype – @jkleske – #sms10 – 31.08.2010
Unternehmen
         und Social Media
         2010




Marken & Social Media Post-Hype – @jkleske – #sms10 – 31.08.2010
BIS Studie




Quelle: Why Social Media Projects Fail?! Brand Marken & Social Media Post-Hype – @jkleske – #sms10 – 31.08.2010
                                               Science Institute, August 2010
Quelle: Why Social Media Projects Fail?! Brand Marken & Social Media Post-Hype – @jkleske – #sms10 – 31.08.2010
                                               Science Institute, August 2010
Quelle: Why Social Media Projects Fail?! Brand Marken & Social Media Post-Hype – @jkleske – #sms10 – 31.08.2010
                                               Science Institute, August 2010
Herausforderungen für den Morgen danach




Welche langfristige Strategie
macht für mich Sinn?
Wie muss ich mich für Social
Media intern aufstellen?
Was bedeutet für mich Erfolg
und wie messe ich den?
                  Marken & Social Media Post-Hype – @jkleske – #sms10 – 31.08.2010
Agenturen und
Social Media 2010
             Marken & Social Media Post-Hype – @jkleske – #sms10 – 31.08.2010
Herausforderungen für den Morgen danach




Wer ist zuständig? Media?
Marketing? PR?
Ist Social Media ein weiterer Kanal
oder ein eigenes Medium?
Geht‘s um Kampagne oder
konstante Konversation?

                     Marken & Social Media Post-Hype – @jkleske – #sms10 – 31.08.2010
Menschen und
Social Media 2010




            Marken & Social Media Post-Hype – @jkleske – #sms10 – 31.08.2010
Die Gegenbewegung




     Marken & Social Media Post-Hype – @jkleske – #sms10 – 31.08.2010
Wie war das noch mal mit der Konversation?

   “It makes me feel like everything I’ve
   posted over the past four years on
   Twitter, Jaiku, Friendfeed, Plurk, Pownce,
   and, yes, Google Buzz, has been an
   immense waste of time. I was shouting
                        Leo
   into a vast echo chamber where no one
   could hear me because they were too
   busy shouting themselves.”
                                              Leo Laporte


                  Marken & Social Media Post-Hype – @jkleske – #sms10 – 31.08.2010
Von der Blacklist zur Whitelist




       Blacklist

                             Whitelist

           Marken & Social Media Post-Hype – @jkleske – #sms10 – 31.08.2010
Hilfsmittel für
               den Morgen




Marken & Social Media Post-Hype – @jkleske – #sms10 – 31.08.2010
“Social Media is no longer revolutionary.
It‘s now evolutionary.”
        Tac Anderson, Waggener Edstrom




                Marken & Social Media Post-Hype – @jkleske – #sms10 – 31.08.2010
Mike‘s Zitat




Marken & Social Media Post-Hype – @jkleske – #sms10 – 31.08.2010
“Fire Your Marketing Manager &
Hire A Community Manager.”
           David Armano, Edelmann Digital




             Marken & Social Media Post-Hype – @jkleske – #sms10 – 31.08.2010
“The future work of a brand
manager will look much more
like that of a stock broker.”
    Forrester Research, Adaptive Brand Marketing Report




                   Marken & Social Media Post-Hype – @jkleske – #sms10 – 31.08.2010
Social Media Summit 2010 – Die großen Fragen




Welches Businessproblem wurde gelöst?
Wie langfristig ist der Erfolg?
Welche Abteilungen sind involviert?
Wie wird der Erfolg gemessen?
Wie viel Vorlauf wurde gebraucht?
Wie hat sich das Unternehmen verändert?
                 Marken & Social Media Post-Hype – @jkleske – #sms10 – 31.08.2010
Tipps für den Social Media Summit 2010




Online-Konversation auf Twitter: #sms10
Twitter-Name auf Namensschild
Zuhören, ausprobieren, Spaß haben!

                  Marken & Social Media Post-Hype – @jkleske – #sms10 – 31.08.2010
@jkleske
Marken & Social Media Post-Hype – @jkleske – #sms10 – 31.08.2010
Bildnachweise
 Alle Bilder unter CC-Lizenz
 1 http://www.flickr.com/photos/punchup/2283770099/
 1 http://www.flickr.com/photos/amirjina/2286401799/
 3 http://www.flickr.com/photos/lobraumeister/3873363519/
 5 http://www.flickr.com/photos/mburpee/4624692163/
 8 http://www.flickr.com/photos/kristinb/2298815229/
 8 http://www.flickr.com/photos/lonqueta/3838358861/
 8 http://www.flickr.com/photos/aaronjacobs/64368770/
 19 http://www.flickr.com/photos/dbilly/2634456575/
 20 http://www.flickr.com/photos/jypsygen/3397894832/
 21 http://www.flickr.com/photos/johannahobbs/452395359/
 23 http://www.flickr.com/photos/mattanium/3366086812/
 24 http://www.flickr.com/photos/ktb/4916063/
 25 http://www.flickr.com/photos/msiebuhr/987572658/




                           Marken & Social Media Post-Hype – @jkleske – #sms10 – 31.08.2010

Más contenido relacionado

Destacado

2024 State of Marketing Report – by Hubspot
2024 State of Marketing Report – by Hubspot2024 State of Marketing Report – by Hubspot
2024 State of Marketing Report – by HubspotMarius Sescu
 
Everything You Need To Know About ChatGPT
Everything You Need To Know About ChatGPTEverything You Need To Know About ChatGPT
Everything You Need To Know About ChatGPTExpeed Software
 
Product Design Trends in 2024 | Teenage Engineerings
Product Design Trends in 2024 | Teenage EngineeringsProduct Design Trends in 2024 | Teenage Engineerings
Product Design Trends in 2024 | Teenage EngineeringsPixeldarts
 
How Race, Age and Gender Shape Attitudes Towards Mental Health
How Race, Age and Gender Shape Attitudes Towards Mental HealthHow Race, Age and Gender Shape Attitudes Towards Mental Health
How Race, Age and Gender Shape Attitudes Towards Mental HealthThinkNow
 
AI Trends in Creative Operations 2024 by Artwork Flow.pdf
AI Trends in Creative Operations 2024 by Artwork Flow.pdfAI Trends in Creative Operations 2024 by Artwork Flow.pdf
AI Trends in Creative Operations 2024 by Artwork Flow.pdfmarketingartwork
 
PEPSICO Presentation to CAGNY Conference Feb 2024
PEPSICO Presentation to CAGNY Conference Feb 2024PEPSICO Presentation to CAGNY Conference Feb 2024
PEPSICO Presentation to CAGNY Conference Feb 2024Neil Kimberley
 
Content Methodology: A Best Practices Report (Webinar)
Content Methodology: A Best Practices Report (Webinar)Content Methodology: A Best Practices Report (Webinar)
Content Methodology: A Best Practices Report (Webinar)contently
 
How to Prepare For a Successful Job Search for 2024
How to Prepare For a Successful Job Search for 2024How to Prepare For a Successful Job Search for 2024
How to Prepare For a Successful Job Search for 2024Albert Qian
 
Social Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie InsightsSocial Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie InsightsKurio // The Social Media Age(ncy)
 
Trends In Paid Search: Navigating The Digital Landscape In 2024
Trends In Paid Search: Navigating The Digital Landscape In 2024Trends In Paid Search: Navigating The Digital Landscape In 2024
Trends In Paid Search: Navigating The Digital Landscape In 2024Search Engine Journal
 
5 Public speaking tips from TED - Visualized summary
5 Public speaking tips from TED - Visualized summary5 Public speaking tips from TED - Visualized summary
5 Public speaking tips from TED - Visualized summarySpeakerHub
 
ChatGPT and the Future of Work - Clark Boyd
ChatGPT and the Future of Work - Clark Boyd ChatGPT and the Future of Work - Clark Boyd
ChatGPT and the Future of Work - Clark Boyd Clark Boyd
 
Getting into the tech field. what next
Getting into the tech field. what next Getting into the tech field. what next
Getting into the tech field. what next Tessa Mero
 
Google's Just Not That Into You: Understanding Core Updates & Search Intent
Google's Just Not That Into You: Understanding Core Updates & Search IntentGoogle's Just Not That Into You: Understanding Core Updates & Search Intent
Google's Just Not That Into You: Understanding Core Updates & Search IntentLily Ray
 
Time Management & Productivity - Best Practices
Time Management & Productivity -  Best PracticesTime Management & Productivity -  Best Practices
Time Management & Productivity - Best PracticesVit Horky
 
The six step guide to practical project management
The six step guide to practical project managementThe six step guide to practical project management
The six step guide to practical project managementMindGenius
 
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...RachelPearson36
 

Destacado (20)

2024 State of Marketing Report – by Hubspot
2024 State of Marketing Report – by Hubspot2024 State of Marketing Report – by Hubspot
2024 State of Marketing Report – by Hubspot
 
Everything You Need To Know About ChatGPT
Everything You Need To Know About ChatGPTEverything You Need To Know About ChatGPT
Everything You Need To Know About ChatGPT
 
Product Design Trends in 2024 | Teenage Engineerings
Product Design Trends in 2024 | Teenage EngineeringsProduct Design Trends in 2024 | Teenage Engineerings
Product Design Trends in 2024 | Teenage Engineerings
 
How Race, Age and Gender Shape Attitudes Towards Mental Health
How Race, Age and Gender Shape Attitudes Towards Mental HealthHow Race, Age and Gender Shape Attitudes Towards Mental Health
How Race, Age and Gender Shape Attitudes Towards Mental Health
 
AI Trends in Creative Operations 2024 by Artwork Flow.pdf
AI Trends in Creative Operations 2024 by Artwork Flow.pdfAI Trends in Creative Operations 2024 by Artwork Flow.pdf
AI Trends in Creative Operations 2024 by Artwork Flow.pdf
 
Skeleton Culture Code
Skeleton Culture CodeSkeleton Culture Code
Skeleton Culture Code
 
PEPSICO Presentation to CAGNY Conference Feb 2024
PEPSICO Presentation to CAGNY Conference Feb 2024PEPSICO Presentation to CAGNY Conference Feb 2024
PEPSICO Presentation to CAGNY Conference Feb 2024
 
Content Methodology: A Best Practices Report (Webinar)
Content Methodology: A Best Practices Report (Webinar)Content Methodology: A Best Practices Report (Webinar)
Content Methodology: A Best Practices Report (Webinar)
 
How to Prepare For a Successful Job Search for 2024
How to Prepare For a Successful Job Search for 2024How to Prepare For a Successful Job Search for 2024
How to Prepare For a Successful Job Search for 2024
 
Social Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie InsightsSocial Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie Insights
 
Trends In Paid Search: Navigating The Digital Landscape In 2024
Trends In Paid Search: Navigating The Digital Landscape In 2024Trends In Paid Search: Navigating The Digital Landscape In 2024
Trends In Paid Search: Navigating The Digital Landscape In 2024
 
5 Public speaking tips from TED - Visualized summary
5 Public speaking tips from TED - Visualized summary5 Public speaking tips from TED - Visualized summary
5 Public speaking tips from TED - Visualized summary
 
ChatGPT and the Future of Work - Clark Boyd
ChatGPT and the Future of Work - Clark Boyd ChatGPT and the Future of Work - Clark Boyd
ChatGPT and the Future of Work - Clark Boyd
 
Getting into the tech field. what next
Getting into the tech field. what next Getting into the tech field. what next
Getting into the tech field. what next
 
Google's Just Not That Into You: Understanding Core Updates & Search Intent
Google's Just Not That Into You: Understanding Core Updates & Search IntentGoogle's Just Not That Into You: Understanding Core Updates & Search Intent
Google's Just Not That Into You: Understanding Core Updates & Search Intent
 
How to have difficult conversations
How to have difficult conversations How to have difficult conversations
How to have difficult conversations
 
Introduction to Data Science
Introduction to Data ScienceIntroduction to Data Science
Introduction to Data Science
 
Time Management & Productivity - Best Practices
Time Management & Productivity -  Best PracticesTime Management & Productivity -  Best Practices
Time Management & Productivity - Best Practices
 
The six step guide to practical project management
The six step guide to practical project managementThe six step guide to practical project management
The six step guide to practical project management
 
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
 

Der Morgen Danach - Marken & Social Media Post-Hype

  • 1. Der Morgen danach Marken & Social Media Post-Hype #sms10 Marken & Social Media Post-Hype – @jkleske – #sms10 – 31.08.2010
  • 2. Johannes Kleske Stratege @jkleske johanneskleske.com Marken & Social Media Post-Hype – @jkleske – #sms10 – 31.08.2010
  • 3. Die Party Marken & Social Media Post-Hype – @jkleske – #sms10 – 31.08.2010
  • 4. Social Media Das Thema Marken & Social Media Post-Hype – @jkleske – #sms10 – 31.08.2010
  • 5. Social Media im Marketing Word of Social „Media“ Mouth Communitys & Social Business Apps Marken & Social Media Post-Hype – @jkleske – #sms10 – 31.08.2010
  • 6. Der Kater Marken & Social Media Post-Hype – @jkleske – #sms10 – 31.08.2010
  • 7. Konsumenten Unternehmen Agenturen Marken & Social Media Post-Hype – @jkleske – #sms10 – 31.08.2010
  • 8. Unternehmen und Social Media 2010 Marken & Social Media Post-Hype – @jkleske – #sms10 – 31.08.2010
  • 9. BIS Studie Quelle: Why Social Media Projects Fail?! Brand Marken & Social Media Post-Hype – @jkleske – #sms10 – 31.08.2010 Science Institute, August 2010
  • 10. Quelle: Why Social Media Projects Fail?! Brand Marken & Social Media Post-Hype – @jkleske – #sms10 – 31.08.2010 Science Institute, August 2010
  • 11. Quelle: Why Social Media Projects Fail?! Brand Marken & Social Media Post-Hype – @jkleske – #sms10 – 31.08.2010 Science Institute, August 2010
  • 12. Herausforderungen für den Morgen danach Welche langfristige Strategie macht für mich Sinn? Wie muss ich mich für Social Media intern aufstellen? Was bedeutet für mich Erfolg und wie messe ich den? Marken & Social Media Post-Hype – @jkleske – #sms10 – 31.08.2010
  • 13. Agenturen und Social Media 2010 Marken & Social Media Post-Hype – @jkleske – #sms10 – 31.08.2010
  • 14. Herausforderungen für den Morgen danach Wer ist zuständig? Media? Marketing? PR? Ist Social Media ein weiterer Kanal oder ein eigenes Medium? Geht‘s um Kampagne oder konstante Konversation? Marken & Social Media Post-Hype – @jkleske – #sms10 – 31.08.2010
  • 15. Menschen und Social Media 2010 Marken & Social Media Post-Hype – @jkleske – #sms10 – 31.08.2010
  • 16. Die Gegenbewegung Marken & Social Media Post-Hype – @jkleske – #sms10 – 31.08.2010
  • 17. Wie war das noch mal mit der Konversation? “It makes me feel like everything I’ve posted over the past four years on Twitter, Jaiku, Friendfeed, Plurk, Pownce, and, yes, Google Buzz, has been an immense waste of time. I was shouting Leo into a vast echo chamber where no one could hear me because they were too busy shouting themselves.” Leo Laporte Marken & Social Media Post-Hype – @jkleske – #sms10 – 31.08.2010
  • 18. Von der Blacklist zur Whitelist Blacklist Whitelist Marken & Social Media Post-Hype – @jkleske – #sms10 – 31.08.2010
  • 19. Hilfsmittel für den Morgen Marken & Social Media Post-Hype – @jkleske – #sms10 – 31.08.2010
  • 20. “Social Media is no longer revolutionary. It‘s now evolutionary.” Tac Anderson, Waggener Edstrom Marken & Social Media Post-Hype – @jkleske – #sms10 – 31.08.2010
  • 21. Mike‘s Zitat Marken & Social Media Post-Hype – @jkleske – #sms10 – 31.08.2010
  • 22. “Fire Your Marketing Manager & Hire A Community Manager.” David Armano, Edelmann Digital Marken & Social Media Post-Hype – @jkleske – #sms10 – 31.08.2010
  • 23. “The future work of a brand manager will look much more like that of a stock broker.” Forrester Research, Adaptive Brand Marketing Report Marken & Social Media Post-Hype – @jkleske – #sms10 – 31.08.2010
  • 24. Social Media Summit 2010 – Die großen Fragen Welches Businessproblem wurde gelöst? Wie langfristig ist der Erfolg? Welche Abteilungen sind involviert? Wie wird der Erfolg gemessen? Wie viel Vorlauf wurde gebraucht? Wie hat sich das Unternehmen verändert? Marken & Social Media Post-Hype – @jkleske – #sms10 – 31.08.2010
  • 25. Tipps für den Social Media Summit 2010 Online-Konversation auf Twitter: #sms10 Twitter-Name auf Namensschild Zuhören, ausprobieren, Spaß haben! Marken & Social Media Post-Hype – @jkleske – #sms10 – 31.08.2010
  • 26. @jkleske Marken & Social Media Post-Hype – @jkleske – #sms10 – 31.08.2010
  • 27. Bildnachweise Alle Bilder unter CC-Lizenz 1 http://www.flickr.com/photos/punchup/2283770099/ 1 http://www.flickr.com/photos/amirjina/2286401799/ 3 http://www.flickr.com/photos/lobraumeister/3873363519/ 5 http://www.flickr.com/photos/mburpee/4624692163/ 8 http://www.flickr.com/photos/kristinb/2298815229/ 8 http://www.flickr.com/photos/lonqueta/3838358861/ 8 http://www.flickr.com/photos/aaronjacobs/64368770/ 19 http://www.flickr.com/photos/dbilly/2634456575/ 20 http://www.flickr.com/photos/jypsygen/3397894832/ 21 http://www.flickr.com/photos/johannahobbs/452395359/ 23 http://www.flickr.com/photos/mattanium/3366086812/ 24 http://www.flickr.com/photos/ktb/4916063/ 25 http://www.flickr.com/photos/msiebuhr/987572658/ Marken & Social Media Post-Hype – @jkleske – #sms10 – 31.08.2010

Notas del editor

  1. Umfrage: - Wer ist auf Facebook? - Wer ist auf Twitter? - Wer hat schon mal einen Account gelöscht?
  2. Willkommen zur Party möchte man sagen Social Media ist groß, unglaublich groß. Wie groß zeigt dieser Film.
  3. Worum geht es eigentlich genau? Social Media ist, darüber zu reden, was Social Media ist.
  4. Social Media aus Sicht des Marketings
  5. Brand Science Institute, August 2010 Warum Social Media Projekte Scheitern? Über 500 Entscheider in 12 europäischen Ländern
  6. Nur ein Auszug
  7. Auch im persönlichen Gespräch und mit Kunden Erschöpfung, Ablehnung, Aggression, komplette Überforderung
  8. Den Enthusiasten geht es nicht besser. Leo Laporte, größter Podcaster weltweit, über 220.000 Follower
  9. Blacklist: Offen für alle, einzelne werden ausgeschlossen Whitelist: Keiner darf rein, einzelne werden zugelassen
  10. Was hilft uns den Kater zu überwinden? Hier ist eine kleine Auswahl von Denkansätzen von Vordenkern der Szene Die Diskussion geht gerade erst los.
  11. Mehrwert Designing for Networks
  12. Langfristiges Engagement statt Kampagnen
  13. Viele Ideen, schnelles ausprobieren, Budget nachschieben