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Open Platform Strategy in the
Smartphone Industry:
A Comparison of Apple’s iPhone and Google’s Android

Strategy and Competitive Advantage 6114


Juan Pablo Cordoba
Jessica Hyde
Annabelle Johnson
Nattaporn Yaemsaard




   MASAGUNG GRADUATE SCHOOL OF MANAGEMENT
What is an Open Platform?
   A marketplace provided by a business in order to facilitate
    consumer, developer, and manufacturer interactions

   Open Platform does not mean Open Source


Open Platform                         Open Source
• ex. Apple iPhone                    • ex. Linux
• Programmers can create              • Programmers can contribute
programs that function and interact   code directly to the
with the platform or operating        source, thus allowing
system                                modifications and
                                      improvements to the original
                                      source code
Evolution of the Open Platform
        Strategy on Smartphones
   RIM (Research in Motion) first to dominate in Smartphone industry
     Blackberry models originally released in 2002
   iPhone 1st generation released in 2007
     Debate regarding 3rd party developers
   Strategy now centered on creating most desirable platform via best
    applications
     850 + software companies designing apps for Blackberry
     250,000 + iPhone app developments kits downloaded
     Applications to drive sale of handsets
   Google seeks to be a disruptive player with its Android Platform
   The first commercially available phone running Android is the T-
    Mobile G-1. By the end of 2009, Google expects 18 Android
    devices to be available via a variety of carriers
What is Apple’s Strategy for the
                iPhone?
 Be the first mover
 Create something that is difficult to emulate
 Make sure the platform is attractive to both users and
  developers
 Exclusive partnership with AT&T
 Use the online App Store to make money
     Apple generates $60 million to $110 million in revenue per quarter
      from the App store*
   Allows software developer outside Apple to create applications
     Inexpensive and rapid development of a variety of apps
   Make the iPhone a part of customers’ lifestyle
     Design around customer needs and innovative technology
     Apps can find restaurants, calculate tips, track weight loss




                                                          *WSJ, Sept. 2009
The iPhone Platform
Suppliers                     Users



AT&T
                       AT&T Consumers
Third-Party
Application
Developers
How Successful is the iPhone?




      17 Million iPhones have been sold
      Over 85,000 applications
      More than 50,000 developers
      2 Billion App downloads

                                           CNET, Sept. 2009
What is Android?
   A Mobile Operating System
   A free software development kit is available to
    write apps for Android using the programming
    language Java
What is Google’s Strategy?
   Google provides a mobile phone platform that is
    easy and inexpensive for the entire industry to
    adopt




          “There are tons of devices out there...
     In the future, maybe each one of those will run
       Android” –Dave Bort, Google Android Team
The Android Platform
     Suppliers                                  Users
Many Open Source
Developers
                                           Customers of Many
Many App Developers                        Phone Carriers

Several Device                             Users of Many Devices
Manufacturers

Several Mobile Phone
Service Providers      Low Cost to Users
Google-Android Revenue
              Model
   Google Voice:
     Unified communications service VoIP
     Google as a phone provider


   Mobile Advertising
     The market is expected to grow to
      over $24 billion by 2013*




                                            *ABI Research, 2008
Best Practices and Challenges
5 Forces
 Buyers        Know your consumer
                 What do they care about? Price, openness?
               Provide quality control and security
                 Consumers don’t like fraud, viruses
                 Watch out for PR fiascoes -i.e. Shaken Baby App
Suppliers      Attract developers, manufacturers
                 Keep these valuable resources happy or they’ll leave
                 Balance the needs of users and suppliers
                 6 distinct groups involved with Android
Best Practices and Challenges
                       Cont’d
5 Forces
New Entrants      Be first
                    Breakthrough technology creates a barrier
  Rivals          Differentiate your product
                    Become the standard, become indispensible
Substitutes       Build a sustainable growth strategy
                    Analyze the situation, make a plan, set goals
                    Capture value and maintain control
The Next Step: Open
                 Innovation
   To be competitive, companies must:
     Use external and internal ideas
      ○ Google bought Android
      ○ Apple acquired advertising company Quattro Wireless
      ○ Open Handset Alliance
      ○ Kraft, Starbucks have websites to gather ideas
     Use external and internal ways to bring ideas to the
      market
      ○ Set up startup companies and licensing agreements
      ○ YouTube, Android Market, iTunes
Sources
   Chesbrough, Henry, Wim Vanhaverbeke and Joel West, eds., Open Innovation:
    Researching a New Paradigm. Oxford: Oxford University Press, 2006.
   Wingfield, Nick. “Sizing Up Apple’s App Store.” WSJ Online. 24 Sept. 2009. 3
    Oct. 2009. http://blogs.wsj.com/digits/2009/09/24/sizing-up-
    apple%E2%80%99s-app-store.
   Farber, Dan. “What if Apple really opened up the iPhone?” CNET News 14
    March 2008. 3 Oct. 2009. http://news.cnet.com/8301-13953_3-9894180-
    80.html?tag=mncol;txt.
   “Mobile Marketing Revenue to Hit $24 Billion in 2013.” ABI Research. 14 Jan.
    2008 http://www.abiresearch.com/press/1037.
   Open Handset Alliance. “Open Handset Alliance FAQ”, Nov. 2007. 3 Oct. 2009.
    http://www.openhandsetalliance.com/oha_faq.html.
   Rao, Leena. “When Will Apple Hit 1 Billion App Downloads?” TechCrunch. 10
    Apr. 2009 http://www.techcrunch.com/2009/04/10/when-will-apple-hit-1-billion-
    app-downloads.
   Richtel, Matt, “Google: Expect 18 Android Phones by Year’s End", The New
    York Times. 27 May 2009.

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Open Platform Strategy in the Smartphone Industry

  • 1. Open Platform Strategy in the Smartphone Industry: A Comparison of Apple’s iPhone and Google’s Android Strategy and Competitive Advantage 6114 Juan Pablo Cordoba Jessica Hyde Annabelle Johnson Nattaporn Yaemsaard MASAGUNG GRADUATE SCHOOL OF MANAGEMENT
  • 2. What is an Open Platform?  A marketplace provided by a business in order to facilitate consumer, developer, and manufacturer interactions  Open Platform does not mean Open Source Open Platform Open Source • ex. Apple iPhone • ex. Linux • Programmers can create • Programmers can contribute programs that function and interact code directly to the with the platform or operating source, thus allowing system modifications and improvements to the original source code
  • 3. Evolution of the Open Platform Strategy on Smartphones  RIM (Research in Motion) first to dominate in Smartphone industry  Blackberry models originally released in 2002  iPhone 1st generation released in 2007  Debate regarding 3rd party developers  Strategy now centered on creating most desirable platform via best applications  850 + software companies designing apps for Blackberry  250,000 + iPhone app developments kits downloaded  Applications to drive sale of handsets  Google seeks to be a disruptive player with its Android Platform  The first commercially available phone running Android is the T- Mobile G-1. By the end of 2009, Google expects 18 Android devices to be available via a variety of carriers
  • 4. What is Apple’s Strategy for the iPhone?  Be the first mover  Create something that is difficult to emulate  Make sure the platform is attractive to both users and developers  Exclusive partnership with AT&T  Use the online App Store to make money  Apple generates $60 million to $110 million in revenue per quarter from the App store*  Allows software developer outside Apple to create applications  Inexpensive and rapid development of a variety of apps  Make the iPhone a part of customers’ lifestyle  Design around customer needs and innovative technology  Apps can find restaurants, calculate tips, track weight loss *WSJ, Sept. 2009
  • 5. The iPhone Platform Suppliers Users AT&T AT&T Consumers Third-Party Application Developers
  • 6. How Successful is the iPhone?  17 Million iPhones have been sold  Over 85,000 applications  More than 50,000 developers  2 Billion App downloads CNET, Sept. 2009
  • 7. What is Android?  A Mobile Operating System  A free software development kit is available to write apps for Android using the programming language Java
  • 8. What is Google’s Strategy?  Google provides a mobile phone platform that is easy and inexpensive for the entire industry to adopt “There are tons of devices out there... In the future, maybe each one of those will run Android” –Dave Bort, Google Android Team
  • 9. The Android Platform Suppliers Users Many Open Source Developers Customers of Many Many App Developers Phone Carriers Several Device Users of Many Devices Manufacturers Several Mobile Phone Service Providers Low Cost to Users
  • 10. Google-Android Revenue Model  Google Voice:  Unified communications service VoIP  Google as a phone provider  Mobile Advertising  The market is expected to grow to over $24 billion by 2013* *ABI Research, 2008
  • 11. Best Practices and Challenges 5 Forces Buyers  Know your consumer  What do they care about? Price, openness?  Provide quality control and security  Consumers don’t like fraud, viruses  Watch out for PR fiascoes -i.e. Shaken Baby App Suppliers  Attract developers, manufacturers  Keep these valuable resources happy or they’ll leave  Balance the needs of users and suppliers  6 distinct groups involved with Android
  • 12. Best Practices and Challenges Cont’d 5 Forces New Entrants  Be first  Breakthrough technology creates a barrier Rivals  Differentiate your product  Become the standard, become indispensible Substitutes  Build a sustainable growth strategy  Analyze the situation, make a plan, set goals  Capture value and maintain control
  • 13. The Next Step: Open Innovation  To be competitive, companies must:  Use external and internal ideas ○ Google bought Android ○ Apple acquired advertising company Quattro Wireless ○ Open Handset Alliance ○ Kraft, Starbucks have websites to gather ideas  Use external and internal ways to bring ideas to the market ○ Set up startup companies and licensing agreements ○ YouTube, Android Market, iTunes
  • 14. Sources  Chesbrough, Henry, Wim Vanhaverbeke and Joel West, eds., Open Innovation: Researching a New Paradigm. Oxford: Oxford University Press, 2006.  Wingfield, Nick. “Sizing Up Apple’s App Store.” WSJ Online. 24 Sept. 2009. 3 Oct. 2009. http://blogs.wsj.com/digits/2009/09/24/sizing-up- apple%E2%80%99s-app-store.  Farber, Dan. “What if Apple really opened up the iPhone?” CNET News 14 March 2008. 3 Oct. 2009. http://news.cnet.com/8301-13953_3-9894180- 80.html?tag=mncol;txt.  “Mobile Marketing Revenue to Hit $24 Billion in 2013.” ABI Research. 14 Jan. 2008 http://www.abiresearch.com/press/1037.  Open Handset Alliance. “Open Handset Alliance FAQ”, Nov. 2007. 3 Oct. 2009. http://www.openhandsetalliance.com/oha_faq.html.  Rao, Leena. “When Will Apple Hit 1 Billion App Downloads?” TechCrunch. 10 Apr. 2009 http://www.techcrunch.com/2009/04/10/when-will-apple-hit-1-billion- app-downloads.  Richtel, Matt, “Google: Expect 18 Android Phones by Year’s End", The New York Times. 27 May 2009.