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The	
  New	
  Role	
  of	
  Surveys	
  in	
  Assessing	
  
Damages	
  in	
  Patent	
  Infringement	
  Cases	
  

	
  
	
  

Gelb Consulting Group, Inc.
1011 Highway 6 South
Suite 120
Houston, Texas 77077

	
  

P + 281.759.3600
F + 281.759.3607
www.gelbconsulting.com
An Endeavor Management Company

	
  
The	
  New	
  Role	
  of	
  Surveys	
  in	
  Assessing	
  Damages	
  in	
  
Patent	
  Infringement	
  Cases	
  
	
  
Background	
  
	
  
Federal	
  courts	
  are	
  moving	
  toward	
  assessing	
  damages	
  in	
  patent	
  infringement	
  cases	
  with	
  the	
  
(newer)	
  key	
  criterion	
  of	
  consumer	
  demand	
  generated	
  by	
  the	
  patents	
  at	
  issue	
  rather	
  than	
  the	
  
traditional	
  Entire	
  Market	
  Value	
  Rule	
  (EMVR).	
  	
  
	
  
Damages	
  based	
  on	
  EMVR	
  have	
  been	
  set	
  aside	
  in	
  such	
  cases	
  as	
  Cornell	
  Univ.	
  v.	
  Hewlett-­Packard	
  
Co.	
  and	
  Lucent	
  Technologies	
  Inc.	
  v.	
  Gateway	
  Inc.	
  Numerous	
  legal	
  authorities	
  have	
  discussed	
  how	
  
decisions	
  by	
  Circuit	
  Judge	
  Randall	
  Rader,	
  among	
  others,	
  are	
  modifying	
  the	
  entire	
  market	
  value	
  
rule	
  toward	
  considerations	
  of	
  consumer	
  demand.	
  	
  
	
  
In	
  Cornell	
  University,	
  for	
  example,	
  the	
  trial	
  judge	
  excluded	
  an	
  	
  economist’s	
  testimony	
  because	
  
“despite	
  the	
  court’s	
  repeated	
  exhortations	
  to	
  supply	
  economic	
  proof	
  linking	
  any	
  proposed	
  
entire	
  market	
  value	
  royalty	
  base	
  to	
  the	
  market	
  and	
  consumer	
  demand,	
  [the	
  expert]	
  simply	
  
could	
  not	
  identify	
  any	
  reliable	
  evidence	
  to	
  support	
  his	
  position.”	
  
	
  
This	
  emerging	
  trend	
  suggests	
  integrating	
  the	
  expertise	
  of	
  economists	
  with	
  that	
  of	
  survey	
  
experts	
  in	
  supporting	
  or	
  defending	
  a	
  damage	
  claim	
  in	
  a	
  patent	
  infringement	
  case.	
  
Based	
  on	
  my	
  work	
  in	
  helping	
  to	
  rebut	
  damage	
  claims	
  against	
  such	
  technology	
  clients	
  as	
  Apple,	
  
Amazon	
  and	
  Dell,	
  I	
  suggest	
  several	
  guidelines	
  for	
  the	
  use	
  of	
  surveys	
  in	
  damage	
  claims	
  based	
  on	
  
patent	
  infringement.	
  
	
  
First	
  
Accurately	
  define	
  the	
  place	
  of	
  the	
  patent-­‐in-­‐suit	
  in	
  the	
  final	
  product.	
  I’ve	
  rebutted	
  where	
  
surveys	
  claiming	
  damages	
  for	
  software	
  patents	
  that	
  have	
  presented	
  concepts	
  to	
  consumers	
  
that	
  “over-­‐reach”	
  what	
  the	
  patent	
  actually	
  contributes.	
  
	
  
Every	
  survey	
  requires	
  asking	
  unbiased	
  questions	
  of	
  a	
  relevant	
  population	
  but	
  that’s	
  just	
  the	
  
basics.	
  A	
  very	
  recent	
  decision	
  (April	
  2011)	
  in	
  the	
  E.D.	
  of	
  Texas	
  illustrates	
  my	
  first	
  point	
  where	
  
in	
  Fractus,	
  S.	
  A.,	
  v.	
  Samsung	
  Electronics,	
  two	
  consumer	
  surveys	
  were	
  excluded	
  because	
  they	
  
over-­‐reached,	
  that	
  is,	
  measured	
  reaction	
  to	
  the	
  product,	
  an	
  antenna,	
  as	
  a	
  whole	
  instead	
  of	
  	
  
focusing	
  the	
  survey	
  on	
  the	
  specific	
  technology	
  in	
  the	
  patent-­‐at-­‐issue.	
  	
  
	
  
Second	
  
Any	
  survey	
  on	
  consumer	
  demand	
  will	
  be	
  subject	
  to	
  searching	
  scrutiny	
  by	
  a	
  rebuttal	
  expert.	
  
This	
  is	
  important	
  for	
  patent	
  attorneys	
  to	
  appreciate	
  as	
  they	
  may	
  not	
  be	
  as	
  well	
  versed	
  in	
  the	
  
“battle	
  of	
  the	
  survey	
  experts”	
  as	
  are	
  trademark	
  attorneys.	
  Working	
  toward	
  a	
  “bullet-­‐proof”	
  
survey	
  calls	
  for	
  a	
  researcher	
  who	
  is	
  highly	
  experienced	
  in	
  litigation	
  surveys.	
  
	
  
Third	
  
As	
  in	
  all	
  surveys	
  for	
  litigation,	
  the	
  patent	
  infringement	
  survey	
  is	
  most	
  open	
  to	
  criticism	
  if	
  it	
  fails	
  
to	
  accurately	
  determine	
  the	
  relevant	
  population.	
  Survey	
  experts	
  need	
  to	
  be	
  careful	
  about	
  
defining	
  the	
  relevant	
  population.	
  For	
  example,	
  in	
  a	
  recent	
  patent	
  case	
  I	
  participated	
  in	
  for	
  the	
  
defendants,	
  the	
  plaintiff’s	
  expert	
  queried	
  retail	
  consumers	
  but	
  failed	
  to	
  appreciate	
  that	
  the	
  
2	
  
	
  
The	
  New	
  Role	
  of	
  Surveys	
  in	
  Assessing	
  Damages	
  in	
  
Patent	
  Infringement	
  Cases	
  
	
  
defendant’s	
  principal	
  customers	
  were	
  businesses:	
  the	
  purchasers	
  were	
  chief	
  information	
  or	
  
chief	
  technology	
  officers.	
  
	
  
The	
  survey	
  experts	
  in	
  patent	
  infringement	
  litigation	
  should	
  be	
  well	
  versed	
  in	
  advanced	
  
statistical	
  analysis,	
  especially	
  conjoint	
  analysis,	
  which	
  examines	
  how	
  purchasers	
  or	
  decision-­‐
makers	
  “trade	
  off”	
  various	
  product	
  attributes.	
  
	
  
Step	
  One	
  
	
  
Experts	
  should	
  also	
  be	
  prepared	
  to	
  address	
  the	
  possibility	
  that	
  a	
  given	
  attribute	
  or	
  feature	
  
should	
  not	
  be	
  assumed	
  a	
  priori	
  to	
  be	
  a	
  decision	
  driver.	
  In	
  cases	
  where	
  the	
  opposing	
  attorney’s	
  
expert	
  may	
  challenge	
  the	
  very	
  inclusion	
  of	
  a	
  given	
  feature	
  in	
  a	
  survey,	
  it	
  may	
  be	
  advisable	
  to	
  
utilize	
  “heuristic	
  methods”	
  as	
  a	
  first	
  step.	
  
	
  
Heuristic	
  methods,	
  a	
  decision	
  shortcut:	
  particularly	
  suited	
  to	
  conservative	
  models	
  
A	
  decision-­‐centered	
  approach	
  yields	
  a	
  conservative	
  estimate	
  of	
  patent	
  value	
  because	
  only	
  
respondents	
  who	
  identify	
  a	
  given	
  attribute	
  as	
  important	
  and	
  measure	
  it	
  in	
  a	
  way	
  material	
  to	
  
the	
  patent	
  will	
  contribute	
  to	
  the	
  calculated	
  value.	
  Heuristic	
  methods	
  ask	
  about	
  actual	
  behavior,	
  
as	
  opposed	
  to	
  hypothetical	
  choices.	
  Thus,	
  if	
  respondents	
  qualified	
  for	
  the	
  survey	
  based	
  on	
  their	
  
reported	
  purchases	
  or	
  interest	
  in	
  a	
  particular	
  product	
  category,	
  this	
  approach	
  may	
  have	
  more	
  
face	
  validity.	
  
	
  
Step	
  Two	
  
Conjoint	
  analysis,	
  a	
  30-­‐year-­‐old	
  statistical	
  technique	
  which	
  results	
  in	
  hard	
  data	
  and	
  has	
  been	
  
used	
  successfully	
  in	
  damages	
  cases,	
  including	
  
• Tivo	
  	
  v.	
  EchoStar,	
  in	
  Eastern	
  District	
  of	
  Texas	
  
• Barbara	
  Schwab	
  et	
  al.	
  v.	
  Philip	
  Morris	
  USA,	
  in	
  Eastern	
  District	
  of	
  N.Y.	
  	
  
• U-­‐Haul	
  Int’l	
  	
  v.	
  Jartran	
  Inc.,	
  in	
  District	
  of	
  Arizona	
  
• Robert	
  Kearns	
  v.	
  Ford	
  Motor	
  Co,	
  in	
  Eastern	
  District	
  of	
  Michigan	
  
• Continental	
  Airlines	
  v.	
  American	
  Airlines,	
  in	
  Central	
  District	
  of	
  California	
  
What	
  is	
  so	
  useful	
  about	
  it?	
  
• Conjoint	
  Analysis	
  forces	
  people	
  to	
  make	
  trade-­‐offs	
  
	
  
‒ This	
  gives	
  much	
  better	
  data	
  than	
  simply	
  asking	
  people	
  the	
  importance	
  of	
  each	
  
component	
  of	
  the	
  product	
  
‒ The	
  results	
  are	
  better	
  in	
  that	
  they	
  predict	
  future	
  outcomes	
  more	
  accurately,	
  and	
  
there	
  are	
  greater	
  (and	
  more	
  believable)	
  differences	
  between	
  features	
  in	
  their	
  
importance	
  to	
  buyers	
  	
  
	
  

3	
  
	
  
The	
  New	
  Role	
  of	
  Surveys	
  in	
  Assessing	
  Damages	
  in	
  
Patent	
  Infringement	
  Cases	
  
	
  

	
  
	
  
	
  
	
  
From	
  a	
  recent	
  patent	
  infringement	
  damages	
  survey	
  that	
  I	
  rebutted:“…	
  on	
  average	
  virtually	
  all	
  
of	
  the	
  features	
  studied	
  for	
  the	
  various	
  devices	
  were	
  rated	
  as	
  important	
  based	
  on	
  the	
  monadic	
  
rating	
  scales.”	
  
	
  
	
  
	
  
	
  
	
  

	
  
	
  
	
  
4	
  
	
  

	
  
The	
  New	
  Role	
  of	
  Surveys	
  in	
  Assessing	
  Damages	
  in	
  
Patent	
  Infringement	
  Cases	
  
	
  

	
  	
  	
  	
  	
  	
  

	
  
5	
  
	
  
The	
  New	
  Role	
  of	
  Surveys	
  in	
  Assessing	
  Damages	
  in	
  
Patent	
  Infringement	
  Cases	
  
	
  

	
  

	
  

	
  

	
  
6	
  
	
  
The	
  New	
  Role	
  of	
  Surveys	
  in	
  Assessing	
  Damages	
  in	
  
Patent	
  Infringement	
  Cases	
  
	
  
In	
  this	
  presentation,	
  I’ve	
  outlined	
  three	
  general	
  guidelines	
  for	
  the	
  new	
  world	
  of	
  surveys	
  in	
  patent	
  
litigation,	
  especially	
  those	
  involving	
  technology,	
  and	
  shown	
  what	
  I	
  consider	
  to	
  be	
  the	
  best	
  path	
  to	
  
measuring	
  consumer	
  demand	
  for	
  the	
  patent-­at-­issue.	
  Naturally,	
  in	
  any	
  specific	
  case,	
  the	
  
requirements	
  may	
  vary	
  to	
  some	
  degree	
  from	
  these	
  concepts.	
  
	
  
Gabriel	
  Gelb	
  
ggelb@gelbconsulting.com	
  
	
  
	
  
About	
  Endeavor	
  
	
  
Endeavor	
  Management,	
  is	
  an	
  international	
  management	
  consulting	
  firm	
  that	
  collaboratively	
  
works	
  with	
  their	
  clients	
  to	
  achieve	
  greater	
  value	
  from	
  their	
  transformational	
  business	
  
initiatives.	
  Endeavor	
  serves	
  as	
  a	
  catalyst	
  by	
  providing	
  pragmatic	
  methodologies	
  and	
  industry	
  
expertise	
  in	
  Transformational	
  Strategies,	
  Operational	
  Excellence,	
  Organizational	
  Effectiveness,	
  
and	
  Transformational	
  Leadership.	
  
	
  
Our	
  clients	
  include	
  those	
  responsible	
  for:	
  
•	
  
Business	
  Strategy	
  
•	
  
Marketing	
  and	
  Brand	
  Strategy	
  
•	
  
Operations	
  
•	
  
Technology	
  Deployment	
  
•	
  
Strategic	
  Human	
  Capital	
  
•	
  
Corporate	
  Finance	
  
	
  
The	
  firm’s	
  40	
  year	
  heritage	
  has	
  produced	
  a	
  substantial	
  portfolio	
  of	
  proven	
  methodologies,	
  
deep	
  operational	
  insight	
  and	
  broad	
  industry	
  experience.	
  	
  This	
  experience	
  enables	
  our	
  team	
  to	
  
quickly	
  understand	
  the	
  dynamics	
  of	
  client	
  companies	
  and	
  markets.	
  	
  Endeavor’s	
  clients	
  span	
  the	
  
globe	
  and	
  are	
  typically	
  leaders	
  in	
  their	
  industry.	
  	
  
	
  
Gelb	
  Consulting	
  Group,	
  a	
  wholly	
  owned	
  subsidiary,	
  monitors	
  organizational	
  performance	
  and	
  
designs	
  winning	
  marketing	
  strategies.	
  	
  Gelb	
  helps	
  organizations	
  focus	
  their	
  marketing	
  
initiatives	
  by	
  fully	
  understanding	
  customer	
  needs	
  through	
  proven	
  strategic	
  frameworks	
  to	
  
guide	
  marketing	
  strategies,	
  build	
  trusted	
  brands,	
  deliver	
  exceptional	
  experiences	
  and	
  launch	
  
new	
  products.	
  
	
  
Our	
  websites:	
  
www.endeavormgmt.com	
  
www.gelbconsulting.com	
  
www.gulfresearch.com	
  
	
  
	
  
7	
  
	
  

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New Role of Surveys in Assessing Damages in Patent Infringement Cases

  • 1. The  New  Role  of  Surveys  in  Assessing   Damages  in  Patent  Infringement  Cases       Gelb Consulting Group, Inc. 1011 Highway 6 South Suite 120 Houston, Texas 77077   P + 281.759.3600 F + 281.759.3607 www.gelbconsulting.com An Endeavor Management Company  
  • 2. The  New  Role  of  Surveys  in  Assessing  Damages  in   Patent  Infringement  Cases     Background     Federal  courts  are  moving  toward  assessing  damages  in  patent  infringement  cases  with  the   (newer)  key  criterion  of  consumer  demand  generated  by  the  patents  at  issue  rather  than  the   traditional  Entire  Market  Value  Rule  (EMVR).       Damages  based  on  EMVR  have  been  set  aside  in  such  cases  as  Cornell  Univ.  v.  Hewlett-­Packard   Co.  and  Lucent  Technologies  Inc.  v.  Gateway  Inc.  Numerous  legal  authorities  have  discussed  how   decisions  by  Circuit  Judge  Randall  Rader,  among  others,  are  modifying  the  entire  market  value   rule  toward  considerations  of  consumer  demand.       In  Cornell  University,  for  example,  the  trial  judge  excluded  an    economist’s  testimony  because   “despite  the  court’s  repeated  exhortations  to  supply  economic  proof  linking  any  proposed   entire  market  value  royalty  base  to  the  market  and  consumer  demand,  [the  expert]  simply   could  not  identify  any  reliable  evidence  to  support  his  position.”     This  emerging  trend  suggests  integrating  the  expertise  of  economists  with  that  of  survey   experts  in  supporting  or  defending  a  damage  claim  in  a  patent  infringement  case.   Based  on  my  work  in  helping  to  rebut  damage  claims  against  such  technology  clients  as  Apple,   Amazon  and  Dell,  I  suggest  several  guidelines  for  the  use  of  surveys  in  damage  claims  based  on   patent  infringement.     First   Accurately  define  the  place  of  the  patent-­‐in-­‐suit  in  the  final  product.  I’ve  rebutted  where   surveys  claiming  damages  for  software  patents  that  have  presented  concepts  to  consumers   that  “over-­‐reach”  what  the  patent  actually  contributes.     Every  survey  requires  asking  unbiased  questions  of  a  relevant  population  but  that’s  just  the   basics.  A  very  recent  decision  (April  2011)  in  the  E.D.  of  Texas  illustrates  my  first  point  where   in  Fractus,  S.  A.,  v.  Samsung  Electronics,  two  consumer  surveys  were  excluded  because  they   over-­‐reached,  that  is,  measured  reaction  to  the  product,  an  antenna,  as  a  whole  instead  of     focusing  the  survey  on  the  specific  technology  in  the  patent-­‐at-­‐issue.       Second   Any  survey  on  consumer  demand  will  be  subject  to  searching  scrutiny  by  a  rebuttal  expert.   This  is  important  for  patent  attorneys  to  appreciate  as  they  may  not  be  as  well  versed  in  the   “battle  of  the  survey  experts”  as  are  trademark  attorneys.  Working  toward  a  “bullet-­‐proof”   survey  calls  for  a  researcher  who  is  highly  experienced  in  litigation  surveys.     Third   As  in  all  surveys  for  litigation,  the  patent  infringement  survey  is  most  open  to  criticism  if  it  fails   to  accurately  determine  the  relevant  population.  Survey  experts  need  to  be  careful  about   defining  the  relevant  population.  For  example,  in  a  recent  patent  case  I  participated  in  for  the   defendants,  the  plaintiff’s  expert  queried  retail  consumers  but  failed  to  appreciate  that  the   2    
  • 3. The  New  Role  of  Surveys  in  Assessing  Damages  in   Patent  Infringement  Cases     defendant’s  principal  customers  were  businesses:  the  purchasers  were  chief  information  or   chief  technology  officers.     The  survey  experts  in  patent  infringement  litigation  should  be  well  versed  in  advanced   statistical  analysis,  especially  conjoint  analysis,  which  examines  how  purchasers  or  decision-­‐ makers  “trade  off”  various  product  attributes.     Step  One     Experts  should  also  be  prepared  to  address  the  possibility  that  a  given  attribute  or  feature   should  not  be  assumed  a  priori  to  be  a  decision  driver.  In  cases  where  the  opposing  attorney’s   expert  may  challenge  the  very  inclusion  of  a  given  feature  in  a  survey,  it  may  be  advisable  to   utilize  “heuristic  methods”  as  a  first  step.     Heuristic  methods,  a  decision  shortcut:  particularly  suited  to  conservative  models   A  decision-­‐centered  approach  yields  a  conservative  estimate  of  patent  value  because  only   respondents  who  identify  a  given  attribute  as  important  and  measure  it  in  a  way  material  to   the  patent  will  contribute  to  the  calculated  value.  Heuristic  methods  ask  about  actual  behavior,   as  opposed  to  hypothetical  choices.  Thus,  if  respondents  qualified  for  the  survey  based  on  their   reported  purchases  or  interest  in  a  particular  product  category,  this  approach  may  have  more   face  validity.     Step  Two   Conjoint  analysis,  a  30-­‐year-­‐old  statistical  technique  which  results  in  hard  data  and  has  been   used  successfully  in  damages  cases,  including   • Tivo    v.  EchoStar,  in  Eastern  District  of  Texas   • Barbara  Schwab  et  al.  v.  Philip  Morris  USA,  in  Eastern  District  of  N.Y.     • U-­‐Haul  Int’l    v.  Jartran  Inc.,  in  District  of  Arizona   • Robert  Kearns  v.  Ford  Motor  Co,  in  Eastern  District  of  Michigan   • Continental  Airlines  v.  American  Airlines,  in  Central  District  of  California   What  is  so  useful  about  it?   • Conjoint  Analysis  forces  people  to  make  trade-­‐offs     ‒ This  gives  much  better  data  than  simply  asking  people  the  importance  of  each   component  of  the  product   ‒ The  results  are  better  in  that  they  predict  future  outcomes  more  accurately,  and   there  are  greater  (and  more  believable)  differences  between  features  in  their   importance  to  buyers       3    
  • 4. The  New  Role  of  Surveys  in  Assessing  Damages  in   Patent  Infringement  Cases             From  a  recent  patent  infringement  damages  survey  that  I  rebutted:“…  on  average  virtually  all   of  the  features  studied  for  the  various  devices  were  rated  as  important  based  on  the  monadic   rating  scales.”                   4      
  • 5. The  New  Role  of  Surveys  in  Assessing  Damages  in   Patent  Infringement  Cases                   5    
  • 6. The  New  Role  of  Surveys  in  Assessing  Damages  in   Patent  Infringement  Cases             6    
  • 7. The  New  Role  of  Surveys  in  Assessing  Damages  in   Patent  Infringement  Cases     In  this  presentation,  I’ve  outlined  three  general  guidelines  for  the  new  world  of  surveys  in  patent   litigation,  especially  those  involving  technology,  and  shown  what  I  consider  to  be  the  best  path  to   measuring  consumer  demand  for  the  patent-­at-­issue.  Naturally,  in  any  specific  case,  the   requirements  may  vary  to  some  degree  from  these  concepts.     Gabriel  Gelb   ggelb@gelbconsulting.com       About  Endeavor     Endeavor  Management,  is  an  international  management  consulting  firm  that  collaboratively   works  with  their  clients  to  achieve  greater  value  from  their  transformational  business   initiatives.  Endeavor  serves  as  a  catalyst  by  providing  pragmatic  methodologies  and  industry   expertise  in  Transformational  Strategies,  Operational  Excellence,  Organizational  Effectiveness,   and  Transformational  Leadership.     Our  clients  include  those  responsible  for:   •   Business  Strategy   •   Marketing  and  Brand  Strategy   •   Operations   •   Technology  Deployment   •   Strategic  Human  Capital   •   Corporate  Finance     The  firm’s  40  year  heritage  has  produced  a  substantial  portfolio  of  proven  methodologies,   deep  operational  insight  and  broad  industry  experience.    This  experience  enables  our  team  to   quickly  understand  the  dynamics  of  client  companies  and  markets.    Endeavor’s  clients  span  the   globe  and  are  typically  leaders  in  their  industry.       Gelb  Consulting  Group,  a  wholly  owned  subsidiary,  monitors  organizational  performance  and   designs  winning  marketing  strategies.    Gelb  helps  organizations  focus  their  marketing   initiatives  by  fully  understanding  customer  needs  through  proven  strategic  frameworks  to   guide  marketing  strategies,  build  trusted  brands,  deliver  exceptional  experiences  and  launch   new  products.     Our  websites:   www.endeavormgmt.com   www.gelbconsulting.com   www.gulfresearch.com       7