The document discusses organizational structure and behavior concepts from chapter 13 of an organizational behavior textbook. It provides summaries of key points on politics and power in organizations, the benefits and drawbacks of conflict, and different approaches to negotiation and managing intergroup relations. It also previews the upcoming chapter on foundations of organizational structure and lists learning objectives around defining structural elements, comparing mechanistic and organic models, and explaining how structure impacts employee behavior.

4. Summary and Implication for Managers Ms.Chung

18. . Organization Structure Dr. Arno Schircks S A V

23. Survival Profit Growth creative efficient effective Mission Statement

25. Evolution of Organizational Metaphors Closed System : “A self-sufficient entity, closed to the surrounding environment.” (For example, a battery-powered clock.) ===> Weber’s bureaucracy Open system : “Depends on constant interaction with the surrounding environment for survival.” (For example, the human body.) ===> The Biological Metaphor

30. Ex: Organization as open system Organization Inputs Outputs Feedback Productive subsystem Managerial subsystem Adaptive subsystem Maintenance subsystem Supportive subsystem

31. Ex: Process centered company Business Processes Jobs and structure Management and measurement systems Values and beliefs surface system Beyond reegineering, M. Hammer, 1996

32. Ex: Process centered company Learning process Redesign process Transition process deep system Beyond reegineering, M. Hammer, 1996

33. Contingency Approach Behavior of people Systems of management Structure The ‘fit’ between.. ..will depend upon situational variables for each particular organization. There is no one best universal structure!