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The rituals of IT use




   Today and next class...
Today: The tools for change: A menu of choices
Next class: The tools for change: The best tool
for an ‘inside job’


... add both to p. 119, at the end of the section on
‘TOOLS FOR CHANGE’
challenges &
opportunities

                       managerial
                        practices


         employees’
          practices




challenges &
opportunities

                       managerial
                        practices

                      Groups: Structure
         employees’   interaction
          practices
The problem with alignemt


                 vs.




    The problem with politics

You are
 here

                           You
                          should
                          be here
Culture is the only lever left




 The two views of culture




                     Do
 Have
What are the posters for?


 “I don’t know! I think it’s to show
   managers when they come down
   to visit us...”




              The quarter life crisis


“Several weeks later, while sitting at my new desk,
I turned 25 -- one quarter of a century.! Two
quarters left.! I took out a piece of paper and
wrote out what is important in my life and what
average, but attainable, adult goals I wanted to
achieve, and despaired.”
What is the “Quarterlife Crisis”

Main Entry:!!quarterlife crisis

Part of Speech:!!noun

Definition:!!an emotional crisis in one's twenties with
anxiety and self-doubt after leaving academic life




         What is the “Quarterlife Crisis”


“Quarterlife Crisis is a response to overwhelming instability,
 constant change, too many choices, and a panicked sense of
 helplessness.” While the twenties are most definitely a time
of opportunity, sometimes the “endless array of decisions can
          also make a recent grad feel utterly lost.”

    ~Quarterlife Crisis: The Unique Challenges of Life in your
           Twenties. Robbins & Wilner. 2001. p. 3
Emerging Adulthood
 “It’s not that they don’t take adulthood
seriously; they take it so seriously, they’re
  spending years carefully choosing the
             right path into it.”

                   ~Tim!




 Biggest misperception you
 had of life in your 20s…

I would have everything “figured out” by now
It would be “easier”
Being grown-up would feel “different” like
some major event would happen that would
make me “be grown-up”
What is one word you would use to
   describe life in your 20s?
Number of respondents in each category:

     46: Change/Transition

     45: Adventure/Exciting

     45: Difficult/Challenging

     41: Fulfilling/Interesting

     35: Confusing/Tumultuous

     27: Busy/Chaotic

     15: Discovery/Educational




   Interesting Responses
  Broke                                   Naïve
  Fun, then Scary                         Rollercoaster
  Hard work                               Soap Opera
                                          Surprise!
  Increasingly Focused
                                          Thrilling!
  Interesting                             Typical
  Lonely                                  Unhappy
  Lost                                    Vacillating
What is this a case of?

Liminality is a conscious state of being
on the "threshold" of or between two
different existential planes


The liminal state is characterized by
ambiguity, openness, and indeterminacy.




Liminality and identity
One's sense of identity dissolves to some
extent, bringing about disorientation.


Liminality is a period of transition where
normal limits to thought, self-
understanding, and behavior are relaxed -
a situation which can lead to new
perspectives.[citations needed]
Where does this come from?




   1                 2                3

As many cites as the transaction cost model.




 Where does this come from?
Where does this really come from?




Transitioning into fatherhood
Culture-led change




   Separation              Change             Re-integration




Separation
• Symbolic break with current practices
       Create a space for change

• Avoid integration
       Preserve a space for change
       Parenthesis to keep positive sense of self

• Upset identity
       Create an opportunity to craft a new
       story
Change

 • Supply a model of identity
         New definition of work


 • Create social experiences of identity construction
         Learn / discuss in group


 • Explore and expose mistakes
         Learn in a safe setting




Re-Integration
• Closing the state of change
        Face needs to come back to be a motivator and a
        control system


• Integration in informal networks
        Know where to go for support


• Peripheral participation
        Action that is safe for the individual and for the
        organization
Culture-led change




Separation   Change    Re-integration




             72%
 of IT-led change projects are
           outsourced
challenges &
opportunities

                       managerial
                        practices

                      Groups: Structure
                      interaction
         employees’
          practices   Individuals: Change in
                      ‘limbo’

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IS Undergrads Class 13

  • 1. The rituals of IT use Today and next class... Today: The tools for change: A menu of choices Next class: The tools for change: The best tool for an ‘inside job’ ... add both to p. 119, at the end of the section on ‘TOOLS FOR CHANGE’
  • 2. challenges & opportunities managerial practices employees’ practices challenges & opportunities managerial practices Groups: Structure employees’ interaction practices
  • 3. The problem with alignemt vs. The problem with politics You are here You should be here
  • 4. Culture is the only lever left The two views of culture Do Have
  • 5. What are the posters for? “I don’t know! I think it’s to show managers when they come down to visit us...” The quarter life crisis “Several weeks later, while sitting at my new desk, I turned 25 -- one quarter of a century.! Two quarters left.! I took out a piece of paper and wrote out what is important in my life and what average, but attainable, adult goals I wanted to achieve, and despaired.”
  • 6. What is the “Quarterlife Crisis” Main Entry:!!quarterlife crisis Part of Speech:!!noun Definition:!!an emotional crisis in one's twenties with anxiety and self-doubt after leaving academic life What is the “Quarterlife Crisis” “Quarterlife Crisis is a response to overwhelming instability, constant change, too many choices, and a panicked sense of helplessness.” While the twenties are most definitely a time of opportunity, sometimes the “endless array of decisions can also make a recent grad feel utterly lost.” ~Quarterlife Crisis: The Unique Challenges of Life in your Twenties. Robbins & Wilner. 2001. p. 3
  • 7. Emerging Adulthood “It’s not that they don’t take adulthood seriously; they take it so seriously, they’re spending years carefully choosing the right path into it.” ~Tim! Biggest misperception you had of life in your 20s… I would have everything “figured out” by now It would be “easier” Being grown-up would feel “different” like some major event would happen that would make me “be grown-up”
  • 8. What is one word you would use to describe life in your 20s? Number of respondents in each category: 46: Change/Transition 45: Adventure/Exciting 45: Difficult/Challenging 41: Fulfilling/Interesting 35: Confusing/Tumultuous 27: Busy/Chaotic 15: Discovery/Educational Interesting Responses Broke Naïve Fun, then Scary Rollercoaster Hard work Soap Opera Surprise! Increasingly Focused Thrilling! Interesting Typical Lonely Unhappy Lost Vacillating
  • 9. What is this a case of? Liminality is a conscious state of being on the "threshold" of or between two different existential planes The liminal state is characterized by ambiguity, openness, and indeterminacy. Liminality and identity One's sense of identity dissolves to some extent, bringing about disorientation. Liminality is a period of transition where normal limits to thought, self- understanding, and behavior are relaxed - a situation which can lead to new perspectives.[citations needed]
  • 10. Where does this come from? 1 2 3 As many cites as the transaction cost model. Where does this come from?
  • 11. Where does this really come from? Transitioning into fatherhood
  • 12. Culture-led change Separation Change Re-integration Separation • Symbolic break with current practices Create a space for change • Avoid integration Preserve a space for change Parenthesis to keep positive sense of self • Upset identity Create an opportunity to craft a new story
  • 13. Change • Supply a model of identity New definition of work • Create social experiences of identity construction Learn / discuss in group • Explore and expose mistakes Learn in a safe setting Re-Integration • Closing the state of change Face needs to come back to be a motivator and a control system • Integration in informal networks Know where to go for support • Peripheral participation Action that is safe for the individual and for the organization
  • 14. Culture-led change Separation Change Re-integration 72% of IT-led change projects are outsourced
  • 15. challenges & opportunities managerial practices Groups: Structure interaction employees’ practices Individuals: Change in ‘limbo’