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3/10/2018 2018 Design In Tech Design in Tech Report 2018

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3/10/2018 2018 Design In Tech Report
http://jmmbp001.local:5757/?ckcachecontrol=1520689902#16 43/90
Learn user researcher skills and principles to grow
The top 10 most valuable design  
 skills for the future
1. Adaptability to tech and social change
2. Empathy
3. Communication skills
4. Asking good questions
5. Cross-functional skills
6. Storytelling
7. Cross-cultural skills
8. Observation and listening
9. Psychology and human behavior
10. Managing complexity
Note that many of these skills are exercised with expertise by User Researchers.
To learn more about User Research see Erika Hall's work
Surprisingly very few
companies conduct qualitative
user research.
Early-stage start-ups surveyed by Albert Lee/Dayna
Grayson that use qualitative research: 12%, Mid-stage:
32%, Late-stage: 46%
—NEA Future of Design in Start-ups 2017
Source: @aiga Design Census 2017 @neavc @tweetalbert @daynagrayson 2018 Design In Tech Report | Scaling Design 43 / 90

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