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Learning the
Learning Commons:
How UNK Moved Out of the
Silos and into a Dance Hall
Keri Pearson, Dr. Ron Wirtz
University of Nebraska at Kearney
Vision
Transition
Reality
The Future
Learning the Learning Commons
Silo-ed Existence (2009)
Writing Center housed in the
Library but with very little
collaboration beyond space
Peer Tutoring in a hallway of the
Student Affairs building and
typically regarded as a remedial
service
Learning the Learning Commons:
Vision
Learning the Learning Commons:
Vision
Changing Leadership
Learning the Learning Commons:
Vision
Writing Center Space
Spring 2009 Program Review
Learning the Learning Commons:
Vision
Learning the Learning Commons:
Vision
Peer Tutoring Space
serendipity, n.
Pronunciation: /sɛrɛnˈdɪpɪtɪ/
Etymology:A word coined by Horace Walpole, who says (Let. to Mann, 28 Jan. 1754)
that he had formed it upon the title of the fairy-tale ‘The Three Princes of Serendip’,
the heroes of which ‘were always making discoveries, by accidents and sagacity, of
things they were not in quest of’.
The faculty of making happy and unexpected discoveries by
accident.
From: Oxford English Dictionary (Online)
Learning the Learning Commons:
Vision
Learning the Learning Commons:
Vision
Ideas between Deans of the Library and Student Affairs
moved “up” to higher administration
UNK Mission Statement was a conversation focal point
III. Student Development Goal (Objective 1): Develop a comprehensive strategy that will
guide planning and activity outside the formal academic curriculum to enhance each
student’s cognitive and moral development, interpersonal skills, and prospects for
satisfaction and success at UNK and in life after graduation.
Articulate a framework of principles and common objectives, and establish collaborative mechanisms,
enabling units to cooperate across organizational boundaries to enhance student retention,
graduation, and career placement results.
Bridge Academic and Student Affairs programming to integrate living and learning experiences for
students…
Learning the Learning Commons:
Vision
SPACE:
“… an environment that enhances social interaction and cross disciplinary
learning outside the classroom.”1
GOAL:
“The main goal of the Learning Commons is to provide, in a centralized location,
as many academic support services for students as possible.” 2
MECHANISM:
“The core activity of a learning commons would not be the manipulation and
mastery of information… but the collaborative learning by which students turn
information into knowledge and sometimes into wisdom.”3
1 http://dbilyeu.cocc.edu/21st+Century+Library/default.aspx
2 http://www.cla.ca/divisions/cacul/regenerations/2009/02/whats-common-about-learning-commons.html
3 http://digitalcommons.unl.edu/cgi/viewcontent.cgi?article=1232&context=libraryscience&seiredir=1#search=
%22Learning%20Commons%20Nebraska%22
Learning the Learning Commons:
Vision
Library Resources
and Services
Technology
Resources
Student
Affairs
UNK
Learning
Commons
Learning the Learning Commons:
Transition
Learning Commons models vary but often include:
reference/research help
IT point-of-need assistance
writing and math/statistics help
study skills help
assistive technology for students with disabilities
desktop computers with a variety of software packages
laptop computers for loan, printing
study rooms
Learning the Learning Commons:
Vision
Vision
Transition
Reality
The Future
Learning the Learning Commons
The UNK Learning Commons (UNKLC):
Calvin T. Ryan (CTR) Library: book collections and electronic resources
for student research with ample study space and technology access
Peer Tutoring: peer assistance for general studies courses (especially
business, languages, math and science)
Writing Center: peer assistance at any stage of the writing process
Learning the Learning Commons:
Transition
Learning the Learning Commons:
Transition
Peer Tutoring offices moved into the Writing Center
in Summer 2010
Plan: build the LC over the summer to open in Fall 2010
Transform the Writing Center space into the Learning
Commons Offices
“Challenges Arose”
Learning the Learning Commons:
Transition
Learning the Learning Commons:
Transition
Gate count for Sept. 2011 was 38,876, up more than 24% over Sept. 2010
Learning the Learning Commons:
Transition
Learning the Learning Commons:
Transition
Learning the Learning Commons:
Transition
Collaboration between programs and with the Library
was ongoing despite the temporary delay in
construction.
Hiring process for a Writing Center/Learning Commons
Assistant Director
Additional technology in the general Library space and
technology support
Project planning at Dean and higher administrative
levels
Learning the Learning Commons:
Transition
Vision
Transition
Reality
The Future
Learning the Learning Commons
The UNK Learning
Commons opened
with much fanfare
in its permanent
space in Fall 2011
Learning the Learning Commons:
Reality
The UNK Learning
Commons opened
with much fanfare
in its permanent
space in Fall 2011
Learning the Learning Commons:
Reality
The UNK Learning
Commons opened
with much fanfare
in its permanent
space in Fall 2011
Learning the Learning Commons:
Reality
Many “united front” efforts were
made to ensure the success of the
LC and, thereby, its student users.
Marketing pieces work to tie the
programs and the Library together.
Learning the Learning Commons:
Reality
Learning the Learning Commons:
Reality
Learning the Learning Commons:
Reality
Marketing pieces work to tie the
programs and the Library together.
Learning the Learning Commons:
Reality
“BlueTube” video for prospective students
http://www.youtube.com/watch?v=PV5BOut_yXE&feature=related
“Louie the Loper Learns a Lot” for freshmen students
http://www.youtube.com/watch?v=ezAr4I9epeM
Learning the Learning Commons:
Reality
Fall 2011 “Game Night”
Fall 2012 “Freshman Orientation”
Fall 2012 “Lib Quiz”
Learning the Learning Commons:
Reality
Learning Commons Coordinating Council (LCCC or LC3)
2 partners from Student Affairs, 2 partners from the Library
Learning Commons Assistant Director for the Library
Compares to the Learning Commons Assistant Director position in
Student Affairs
Administrative Support
Calvin T. Ryan (CTR) Library
Peer Tutoring
Writing Center
Supplemental Instruction
Language Tables
Volunteer tutoring from faculty
Learning the Learning Commons:
Reality
Calvin T. Ryan (CTR) Library
Peer Tutoring
Writing Center
Additional services
Learning the Learning Commons:
Reality
Assessment:
Tracking referrals between LC services and Library services
“Assessment in Action: Academic Libraries and Student Services” with
ACRL
Programming:
Undergraduate Research Seminars
Additional collaboration
Learning the Learning Commons: How UNK moved out of the silos and into a dance hall
Vision
Transition
Reality
The Future
Learning the Learning Commons
Presentation technology integrated in
the UNKLC and Library
Learning the Learning Commons:
The Future
Learning the Learning Commons:
The Future
Tutor training integrating information
literacy
Learning the Learning Commons:
The Future
Potentially, the
gradual
migration of
other student
services as
more Library
space is
available
Shaded area shows proposed expansion space
Learning the Learning Commons:
Reality
Learning the Learning Commons
Learning the
Learning Commons:
How UNK Moved Out of the
Silos and into a Dance Hall
www.unk.edu/lc
Keri Pearson, Dr. Ron Wirtz
University of Nebraska at Kearney

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Learning the Learning Commons: How UNK moved out of the silos and into a dance hall

  • 1. Learning the Learning Commons: How UNK Moved Out of the Silos and into a Dance Hall Keri Pearson, Dr. Ron Wirtz University of Nebraska at Kearney
  • 3. Silo-ed Existence (2009) Writing Center housed in the Library but with very little collaboration beyond space Peer Tutoring in a hallway of the Student Affairs building and typically regarded as a remedial service Learning the Learning Commons: Vision
  • 4. Learning the Learning Commons: Vision Changing Leadership
  • 5. Learning the Learning Commons: Vision Writing Center Space
  • 6. Spring 2009 Program Review Learning the Learning Commons: Vision
  • 7. Learning the Learning Commons: Vision Peer Tutoring Space
  • 8. serendipity, n. Pronunciation: /sɛrɛnˈdɪpɪtɪ/ Etymology:A word coined by Horace Walpole, who says (Let. to Mann, 28 Jan. 1754) that he had formed it upon the title of the fairy-tale ‘The Three Princes of Serendip’, the heroes of which ‘were always making discoveries, by accidents and sagacity, of things they were not in quest of’. The faculty of making happy and unexpected discoveries by accident. From: Oxford English Dictionary (Online) Learning the Learning Commons: Vision
  • 9. Learning the Learning Commons: Vision
  • 10. Ideas between Deans of the Library and Student Affairs moved “up” to higher administration UNK Mission Statement was a conversation focal point III. Student Development Goal (Objective 1): Develop a comprehensive strategy that will guide planning and activity outside the formal academic curriculum to enhance each student’s cognitive and moral development, interpersonal skills, and prospects for satisfaction and success at UNK and in life after graduation. Articulate a framework of principles and common objectives, and establish collaborative mechanisms, enabling units to cooperate across organizational boundaries to enhance student retention, graduation, and career placement results. Bridge Academic and Student Affairs programming to integrate living and learning experiences for students… Learning the Learning Commons: Vision
  • 11. SPACE: “… an environment that enhances social interaction and cross disciplinary learning outside the classroom.”1 GOAL: “The main goal of the Learning Commons is to provide, in a centralized location, as many academic support services for students as possible.” 2 MECHANISM: “The core activity of a learning commons would not be the manipulation and mastery of information… but the collaborative learning by which students turn information into knowledge and sometimes into wisdom.”3 1 http://dbilyeu.cocc.edu/21st+Century+Library/default.aspx 2 http://www.cla.ca/divisions/cacul/regenerations/2009/02/whats-common-about-learning-commons.html 3 http://digitalcommons.unl.edu/cgi/viewcontent.cgi?article=1232&context=libraryscience&seiredir=1#search= %22Learning%20Commons%20Nebraska%22 Learning the Learning Commons: Vision
  • 13. Learning Commons models vary but often include: reference/research help IT point-of-need assistance writing and math/statistics help study skills help assistive technology for students with disabilities desktop computers with a variety of software packages laptop computers for loan, printing study rooms Learning the Learning Commons: Vision
  • 15. The UNK Learning Commons (UNKLC): Calvin T. Ryan (CTR) Library: book collections and electronic resources for student research with ample study space and technology access Peer Tutoring: peer assistance for general studies courses (especially business, languages, math and science) Writing Center: peer assistance at any stage of the writing process Learning the Learning Commons: Transition
  • 16. Learning the Learning Commons: Transition
  • 17. Peer Tutoring offices moved into the Writing Center in Summer 2010 Plan: build the LC over the summer to open in Fall 2010 Transform the Writing Center space into the Learning Commons Offices “Challenges Arose” Learning the Learning Commons: Transition
  • 18. Learning the Learning Commons: Transition
  • 19. Gate count for Sept. 2011 was 38,876, up more than 24% over Sept. 2010 Learning the Learning Commons: Transition
  • 20. Learning the Learning Commons: Transition
  • 21. Learning the Learning Commons: Transition
  • 22. Collaboration between programs and with the Library was ongoing despite the temporary delay in construction. Hiring process for a Writing Center/Learning Commons Assistant Director Additional technology in the general Library space and technology support Project planning at Dean and higher administrative levels Learning the Learning Commons: Transition
  • 24. The UNK Learning Commons opened with much fanfare in its permanent space in Fall 2011 Learning the Learning Commons: Reality
  • 25. The UNK Learning Commons opened with much fanfare in its permanent space in Fall 2011 Learning the Learning Commons: Reality
  • 26. The UNK Learning Commons opened with much fanfare in its permanent space in Fall 2011 Learning the Learning Commons: Reality
  • 27. Many “united front” efforts were made to ensure the success of the LC and, thereby, its student users.
  • 28. Marketing pieces work to tie the programs and the Library together. Learning the Learning Commons: Reality
  • 29. Learning the Learning Commons: Reality
  • 30. Learning the Learning Commons: Reality
  • 31. Marketing pieces work to tie the programs and the Library together. Learning the Learning Commons: Reality
  • 32. “BlueTube” video for prospective students http://www.youtube.com/watch?v=PV5BOut_yXE&feature=related “Louie the Loper Learns a Lot” for freshmen students http://www.youtube.com/watch?v=ezAr4I9epeM Learning the Learning Commons: Reality
  • 33. Fall 2011 “Game Night”
  • 34. Fall 2012 “Freshman Orientation”
  • 35. Fall 2012 “Lib Quiz”
  • 36. Learning the Learning Commons: Reality Learning Commons Coordinating Council (LCCC or LC3) 2 partners from Student Affairs, 2 partners from the Library Learning Commons Assistant Director for the Library Compares to the Learning Commons Assistant Director position in Student Affairs Administrative Support
  • 37. Calvin T. Ryan (CTR) Library Peer Tutoring Writing Center Supplemental Instruction Language Tables Volunteer tutoring from faculty Learning the Learning Commons: Reality Calvin T. Ryan (CTR) Library Peer Tutoring Writing Center Additional services
  • 38. Learning the Learning Commons: Reality Assessment: Tracking referrals between LC services and Library services “Assessment in Action: Academic Libraries and Student Services” with ACRL Programming: Undergraduate Research Seminars Additional collaboration
  • 41. Presentation technology integrated in the UNKLC and Library Learning the Learning Commons: The Future
  • 42. Learning the Learning Commons: The Future
  • 43. Tutor training integrating information literacy Learning the Learning Commons: The Future
  • 44. Potentially, the gradual migration of other student services as more Library space is available Shaded area shows proposed expansion space Learning the Learning Commons: Reality
  • 46. Learning the Learning Commons: How UNK Moved Out of the Silos and into a Dance Hall www.unk.edu/lc Keri Pearson, Dr. Ron Wirtz University of Nebraska at Kearney

Editor's Notes

  1. Learning Commons UNK (C&U) Ronald Wirtz; Coordinator of User Services, Keri Pearson; Coordinator of Academic Peer Tutoring and Assessment, TaffneeFaimon; Assistant Director of the Writing Center, Jon Ritterbush; Electronic Resources Librarian: The UNK Learning Commons will have its “Grand Opening” in the Calvin T. Ryan Library at UNK for the Fall Semester, 2011. However, the Learning Commons has been operating successfully in temporary space in the Library for an entire year. We will present describe how the project developed over approximately two years from the inception of the idea to the completed facility and discuss our vision for the future.
  2. This graph of Writing Center use shows the fluctuation of attendance over years, due mostly to changing leadership (or lack thereof). A program review of the Writing Center showed need for more space by 2010.
  3. The Peer Tutoring program had far outgrown the space available for the program between 2003 and 2008.
  4. Serendipity also played an important part in the development of the UNK Learning Commons, at least in the origin of the project, which started with a discussion between Dean of Student Affairs, Dr. Gail Zeller, and Dean Janet Wilke of the Library.
  5. Another important focus at UNK is a commitment to producing graduates who will possess the skills and attitudes needed for lifelong learning. As noted in the UNK strategic plan, this will include emphasis on technical and information literacy, as well as in the traditional literacy skills of reading and writing.
  6. No matter what form a Learning Commons may take, the core ideas are the same.
  7. Before we get started, we would like to address the Learning Commons idea as we discovered it ourselves through research. We found that, physically, a “Learning Commons” can take on many forms and describe very different spaces. It can encompass student services like tutoring and advising or focus on technology and information access. It can exist as stand-alone buildings or be housed within libraries or other campus facilities. It can brandish cutting edge architecture or simply tweak existing design. Of course, many of these elements already exist within your campuses (maybe even in tandem), but in a Learning Commons there is a deliberate effort to make services seamless from the student perspective.
  8. At UNK, our model focuses on three main partners in facilitating student success: the Library, the Peer Tutoring program, and the Writing Center. …We come together with the common vision of helping students succeed, which sometimes gets lost across campus boundaries from building to building, program to program.
  9. Based on a concept created by Writing Center and Learning Commons staff, the campus architect quickly developed a preliminary plan for the space. In the course of many discussions among staff, administration, architects and students, numerous modifications were made to this plan, including a number of changes during the actual construction process.
  10. At the same time, the Writing Center Director who was tapped to run the Learning Commons moved to China. Also, Learning Commons construction was delayed due to design challenges and the realization that a quick remodel was not possible given the vision of the project.
  11. When it became apparent that construction in the new Learning Commons area would not be completed on schedule, the entire west half of the second floor of the Library – an area of around 3700 square feet - was designated as a temporary location for both the Peer Tutoring Program and the Writing Center.
  12. Gate count statistics are gathered automatically by counters installed in electronic gates at the entrance and exit of the library. This chart shows monthly total gate counts over a multi-year period – gate count figures are generally several times a month, then totalled:As noted in this quotation from Dean Janet Wilke addressed to SVC Charlie Bicak:“In Library jargon, "Gate Count" refers to the number of bodies physically passing through the library's gate counter. Since we don't require any type of formal check in when users enter, the numbers are most useful in showing broad trends but are less useful when assessing actual "usage." (By-the-way, the numbers can be "shocking" (more people than live in Kearney!) but keep in mind that, for example, staff are counted when they head out the door to a meeting!) (Just by way of explanation: the gate mechanism counts people coming in and leaving. We then divide by two.) Gate Count numbers are compiled by week and month. Now that the month of September is complete, the total is 38,876, up 24.38% over September 2010 at 29,647.”
  13. The main floor of the Library also houses an academic department. The space is no longer really adequate for the programs of that department, and the Library APR includes a proposal that the space revert to the Library for Learning Commons programs.UNK’s Senior Vice Chancellor specifically asked for the inclusion of this information in the Library APR, and the academic department concerned is aware of and approves of moving to a location that will be better adapted to their needs.With additional space, other student services could move to the Library as well, facilitating further program “seamlessness” for UNK students.