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LIVErtising.netS 2017-18
1
A Cluetrain
update anno 2018
1
Issues in marketing
communication 2017-18 #02
Communication
models have
evolved - HOW?
LIVErtising.netS 2017-18 3
pre-‘90s
promotion interaction
connect
tivity immersion
‘90s 2004 2007 2015 2017
community
Based on Rori Duboff, Next Frontiers of Marketing, Slideshare, 2016.
Recent evolution of THE MEDIA
LIVErtising.netS 2017-18 3
pre-‘90s
promotion interaction
connect
tivity immersion
offline
‘90s 2004 2007 2015 2017
community
Based on Rori Duboff, Next Frontiers of Marketing, Slideshare, 2016.
Recent evolution of THE MEDIA
LIVErtising.netS 2017-18 3
pre-‘90s
promotion interaction
connect
tivity immersion
offline digital
‘90s 2004 2007 2015 2017
community
Based on Rori Duboff, Next Frontiers of Marketing, Slideshare, 2016.
Recent evolution of THE MEDIA
LIVErtising.netS 2017-18 3
pre-‘90s
promotion interaction
SOCIAL
connect
tivity immersion
offline digital
‘90s 2004 2007 2015 2017
community
Based on Rori Duboff, Next Frontiers of Marketing, Slideshare, 2016.
Recent evolution of THE MEDIA
LIVErtising.netS 2017-18 3
pre-‘90s
promotion interaction
SOCIAL
connect
tivity immersion
offline digital
‘90s 2004 2007 2015 2017
community
MOBILE &
local
Based on Rori Duboff, Next Frontiers of Marketing, Slideshare, 2016.
Recent evolution of THE MEDIA
LIVErtising.netS 2017-18 3
pre-‘90s
promotion interaction
SOCIAL
connect
tivity immersion
offline digital
‘90s 2004 2007 2015 2017
community
MOBILE &
local virtual
Based on Rori Duboff, Next Frontiers of Marketing, Slideshare, 2016.
Recent evolution of THE MEDIA
Recent evolution of COMMUNICATION MODELS
1 2 3
Recent evolution of COMMUNICATION MODELS
1 2 3
Recent evolution of COMMUNICATION MODELS
1 2 3
Recent evolution of COMMUNICATION MODELS
1 2 3
Recent evolution of COMMUNICATION MODELS
1 2 3“10 + 2”
Recent evolution of COMMUNICATION MODELS
1 2 3“10 + 2” “102”
An advertising MEDIA TYPOLOGY : POE
P
An advertising MEDIA TYPOLOGY : POE
P
O
An advertising MEDIA TYPOLOGY : POE
P
O E
Present
trends
Influencers,
the new UGC?
An influencer is someone
who carries influence over
other people, within a
community or on a particular
channel of communication,
i.e. social media or a specific
social platform.
An influencer is someone
who carries influence over
other people, within a
community or on a particular
channel of communication,
i.e. social media or a specific
social platform.
Celebrity endorsement is the
early form of influencer
marketing
LIVErtising.netS 2017-18 9
LIVErtising.netS 2017-18 9
LIVErtising.net
The influencer cline
10
Celebs
Macro-influencers
Mid-tail influencers
Micro-influencers
Advisers
500K-1M
1M+
10K-500K
1K-10K
your
consumer
https://www.marketingprofs.com/chirp/2018/33333/the-influencer-marketing-revolution-macro-versus-micro-influencers-infographic
LIVErtising.net
The influencer cline
10
Celebs
Macro-influencers
Mid-tail influencers
Micro-influencers
Advisers
500K-1M
1M+
10K-500K
1K-10K
your
consumer
https://www.marketingprofs.com/chirp/2018/33333/the-influencer-marketing-revolution-macro-versus-micro-influencers-infographic
LIVErtising.net
The influencer cline
10
Celebs
Macro-influencers
Mid-tail influencers
Micro-influencers
Advisers
500K-1M
1M+
10K-500K
1K-10K
your
consumer
https://www.marketingprofs.com/chirp/2018/33333/the-influencer-marketing-revolution-macro-versus-micro-influencers-infographic
LIVErtising.net
The influencer cline
10
Celebs
Macro-influencers
Mid-tail influencers
Micro-influencers
Advisers
500K-1M
1M+
10K-500K
1K-10K
your
consumer
https://www.marketingprofs.com/chirp/2018/33333/the-influencer-marketing-revolution-macro-versus-micro-influencers-infographic
LIVErtising.netS 2017-18 11
https://venturebeat.com/2018/02/14/snapchat-gives-creators-new-audience-analytics-including-views-engagement-and-demographics/
LIVErtising.netS 2017-18 11
https://venturebeat.com/2018/02/14/snapchat-gives-creators-new-audience-analytics-including-views-engagement-and-demographics/
LIVErtising.netS 2017-18 11
https://venturebeat.com/2018/02/14/snapchat-gives-creators-new-audience-analytics-including-views-engagement-and-demographics/
1.
LIVErtising.netS 2017-18 11
https://venturebeat.com/2018/02/14/snapchat-gives-creators-new-audience-analytics-including-views-engagement-and-demographics/
1. 2.
LIVErtising.netS 2017-18 11
https://venturebeat.com/2018/02/14/snapchat-gives-creators-new-audience-analytics-including-views-engagement-and-demographics/
1. 2. 3.
LIVErtising.netS 2017-18 12
https://www.marketingprofs.com/chirp/2018/33333/the-influencer-marketing-revolution-macro-versus-micro-influencers-infographic
LIVErtising.netS 2017-18 12
https://www.marketingprofs.com/chirp/2018/33333/the-influencer-marketing-revolution-macro-versus-micro-influencers-infographic
Engagement?
Recent evolution of COMMUNICATION MODELS
1 2 3
LIVErtising.net 14
The ENGAGEMENT engine
Launch your
page
Build a
fan base
Publish on
FB page
LIVErtising.net 14
The ENGAGEMENT engine
Launch your
page
Build a
fan base
Publish on
FB page
Build a
presence
LIVErtising.net 14
The ENGAGEMENT engine
Launch your
page
Respond
Build a
fan base
Publish on
FB page
Listen
Build a
presence
LIVErtising.net 14
The ENGAGEMENT engine
Launch your
page
Respond
Get shared
Build a
fan base
Publish on
FB page
Listen
Generate WOM
Build a
presence
LIVErtising.net 14
The ENGAGEMENT engine
Launch your
page
Respond
Get shared
Build a
fan base
Publish on
FB page
Listen
Generate WOM
InteractBuild a
presence
LIVErtising.net 14
The ENGAGEMENT engine
Amplify
Launch your
page
Respond
Get shared
Build a
fan base
Publish on
FB page
Listen
Generate WOM
InteractBuild a
presence
Engagement ?
Engagement ?Engagement ?
E = I x A
LIVErtising.net
EmbedsI AE
LIVErtising.net
EmbedsI A
LIVErtising.net
EmbedsA
LIVErtising.net
Embeds
LIVErtising.net 17
IM vs Strategy
https://on.emarketer.com/Roundup-20171128-Critical-Challenges-Download-ThankYou.html?aliId=854672448
LIVErtising.net 17
IM vs Strategy
https://on.emarketer.com/Roundup-20171128-Critical-Challenges-Download-ThankYou.html?aliId=854672448
LIVErtising.net 17
IM vs Strategy
https://on.emarketer.com/Roundup-20171128-Critical-Challenges-Download-ThankYou.html?aliId=854672448
LIVErtising.net 17
IM vs Strategy
https://on.emarketer.com/Roundup-20171128-Critical-Challenges-Download-ThankYou.html?aliId=854672448
LIVErtising.net 17
IM vs Strategy
https://on.emarketer.com/Roundup-20171128-Critical-Challenges-Download-ThankYou.html?aliId=854672448
LIVErtising.net
Get your IM right
18
Following vs engagement
LIVErtising.net
Get your IM right
18
Following vs engagement
Include the long tail
LIVErtising.net
Get your IM right
18
Following vs engagement
Include the long tail
Align IM with your strategy
LIVErtising.net
Get your IM right
18
Following vs engagement
Include the long tail
Use dedicated tools
Align IM with your strategy
LIVErtising.net
Get your IM right
18
Following vs engagement
Include the long tail
Use dedicated tools
Align IM with your strategy
LIVErtising.net
Get your IM right
18
Following vs engagement
Include the long tail
Use dedicated tools
Disclosure is essential
Align IM with your strategy
LIVErtising.net
Get your IM right
18
Following vs engagement
Include the long tail
Use dedicated tools
Disclosure is essential
Align IM with your strategy
Leverage IM for other purposes
LIVErtising.netS 2017-18 19
ROI?
LIVErtising.netS 2017-18 19
ROI?
LIVErtising.netS 2017-18 20
https://www.questionpro.com/blog/questionpro-net-promoter-score-best-practices/
LIVErtising.netS 2017-18 20
https://www.questionpro.com/blog/questionpro-net-promoter-score-best-practices/
LIVErtising.netS 2017-18 21
https://npsbenchmarks.com/ https://www.questionpro.com/blog/questionpro-net-promoter-score-best-practices/
LIVErtising.netS 2017-18 21
https://npsbenchmarks.com/ https://www.questionpro.com/blog/questionpro-net-promoter-score-best-practices/
Benchmarking
LIVErtising.netS 2017-18 21
https://npsbenchmarks.com/ https://www.questionpro.com/blog/questionpro-net-promoter-score-best-practices/
Benchmarking
LIVErtising.netS 2017-18 22
http://www.netpromotersystem.com/about/the-numbers-behind-net-promoter-system.aspx#
Today’s advertising media typology : POES
P
O E
Today’s advertising media typology : POES
P
O E
S
LIVErtising.net 24
Influencer platforms
https://www.businesswire.com/news/home/20160726005961/en/Altimeter-TapInfluence-Release-Influencer-Marketing-Manifesto-Study
LIVErtising.net 24
Influencer platforms
https://www.businesswire.com/news/home/20160726005961/en/Altimeter-TapInfluence-Release-Influencer-Marketing-Manifesto-Study
LIVErtising.netS 2017-18 25
http://e.businessinsider.com/public/12066853
LIVErtising.netS 2017-18 26
Your face,
your digital
identity
LIVErtising.netS 2017-18 28
LIVErtising.netS 2017-18 29
LIVErtising.netS 2017-18 29
LIVErtising.netS 2017-18 30
LIVErtising.netS 2017-18 30
LIVErtising.netS 2017-18 30
LIVErtising.netS 2017-18 31
LIVErtising.netS 2017-18 31
Biometrics
LIVErtising.netS 2017-18 32
Biometrics
LIVErtising.netS 2017-18 33
LIVErtising.netS 2017-18 34
LIVErtising.netS 2017-18 35
LIVErtising.netS 2017-18 35
LIVErtising.netS 2017-18 36
LIVErtising.netS 2017-18 37
TV
LIVErtising.netS 2017-18 39
LIVErtising.netS 2017-18 39
LIVErtising.netS 2017-18 40
LIVErtising.netS 2017-18 40
LIVErtising.netS 2017-18 41
LIVErtising.netS 2017-18 42
LIVErtising.netS 2017-18
OTT vs LINEAR TV
LIVErtising.netS 2017-18
OTT vs LINEAR TV
Second… screen
LIVErtising.netS 2017-18
OTT vs LINEAR TV
Second… screen
IPTV
LIVErtising.netS 2017-18 44
LIVErtising.netS 2017-18 45
AR / VR
LIVErtising.netS 2017-18 47
LIVErtising.netS 2017-18 48
LIVErtising.net 49
What is the potential of VR
Explore remote, unreachable, fantasy places
Experience live moments: speed, magic, height, …
Engage in physical activities without risk
Connect in VR
Immersion
Moving from storytelling to storyLIVING
Travel Healthcare Engineering Education Gaming
LIVErtising.net 49
What is the potential of VR
Explore remote, unreachable, fantasy places
Experience live moments: speed, magic, height, …
Engage in physical activities without risk
Connect in VR
Immersion
Moving from storytelling to storyLIVING
Travel Healthcare Engineering Education Gaming
LIVErtising.net 49
What is the potential of VR
Explore remote, unreachable, fantasy places
Experience live moments: speed, magic, height, …
Engage in physical activities without risk
Connect in VR
Immersion
Moving from storytelling to storyLIVING
Travel Healthcare Engineering Education Gaming
LIVErtising.net 49
What is the potential of VR
Explore remote, unreachable, fantasy places
Experience live moments: speed, magic, height, …
Engage in physical activities without risk
Connect in VR
Immersion
Moving from storytelling to storyLIVING
Travel Healthcare Engineering Education Gaming
LIVErtising.net 49
What is the potential of VR
Explore remote, unreachable, fantasy places
Experience live moments: speed, magic, height, …
Engage in physical activities without risk
Connect in VR
Immersion
Moving from storytelling to storyLIVING
Travel Healthcare Engineering Education Gaming
LIVErtising.net 49
What is the potential of VR
Explore remote, unreachable, fantasy places
Experience live moments: speed, magic, height, …
Engage in physical activities without risk
Connect in VR
Immersion
Moving from storytelling to storyLIVING
Travel Healthcare Engineering Education Gaming
LIVErtising.netS 2017-18 50
https://www.campaignlive.co.uk/
LIVErtising.netS 2017-18 51
LIVErtising.netS 2017-18 51
LIVErtising.netS 2017-18 52
LIVErtising.netS 2017-18 52
Here comes the
VOICE web
LIVErtising.netS 2017-18 54
LIVErtising.netS 2017-18 54
4
LIVErtising.netS 2017-18 55
LIVErtising.netS 2017-18 56
LIVErtising.netS 2017-18 56
LIVErtising.netS 2017-18 57
https://blog.drift.com/chatbots-report/
LIVErtising.netS 2017-18 57
A computer programme designed to
simulate conversation with human
users, especially over the internet,
orally or in writing, usually
accessed through apps, websites or
instant messaging platforms
https://blog.drift.com/chatbots-report/
LIVErtising.netS 2017-18 57
A computer programme designed to
simulate conversation with human
users, especially over the internet,
orally or in writing, usually
accessed through apps, websites or
instant messaging platforms
https://blog.drift.com/chatbots-report/
A bot is nothing more than a
computer program that automates
certain communication tasks,
typically by chatting with a user
through a conversational interface.
LIVErtising.netS 2017-18 58
LIVErtising.netS 2017-18 59
LIVErtising.net 60
How are bots evolving?
LIVErtising.net 60
How are bots evolving?
LIVErtising.net 60
How are bots evolving?
Website online chat
LIVErtising.net 60
How are bots evolving?
Website online chat
Rule-based website
bot
LIVErtising.net 60
How are bots evolving?
Website online chat
Rule-based website
bot
Rule-based in-app
bot
LIVErtising.net 60
How are bots evolving?
Website online chat
Rule-based website
bot
Rule-based in-app
bot
Learning bot
(website or in-app)
LIVErtising.net 60
How are bots evolving?
Website online chat
Rule-based website
bot
Rule-based in-app
bot
Learning bot
(website or in-app)
Cross-platform
conversational bot
LIVErtising.netS 2017-18 61
LIVErtising.netS 2017-18 61
LIVErtising.netS 2017-18 62
LIVErtising.netS 2017-18 63
https://blog.audioboom.com/best-practices-in-podcast-advertising-62db494e0307
LIVErtising.netS 2017-18 63
https://blog.audioboom.com/best-practices-in-podcast-advertising-62db494e0307
LIVErtising.net 64
What is the voice challenge for marketers
Mobile Marketing Association France, Guide du Chatbot au Voicebot, Infographie smart voice, 2018.
THREATS
1 2 3
4 5 6
LIVErtising.net 64
What is the voice challenge for marketers
Mobile Marketing Association France, Guide du Chatbot au Voicebot, Infographie smart voice, 2018.
THREATS
2 3
4 5 6
LIVErtising.net 64
What is the voice challenge for marketers
Mobile Marketing Association France, Guide du Chatbot au Voicebot, Infographie smart voice, 2018.
THREATS
3
4 5 6
LIVErtising.net 64
What is the voice challenge for marketers
Mobile Marketing Association France, Guide du Chatbot au Voicebot, Infographie smart voice, 2018.
THREATS
4 5 6
LIVErtising.net 64
What is the voice challenge for marketers
Mobile Marketing Association France, Guide du Chatbot au Voicebot, Infographie smart voice, 2018.
THREATS
5 6
LIVErtising.net 64
What is the voice challenge for marketers
Mobile Marketing Association France, Guide du Chatbot au Voicebot, Infographie smart voice, 2018.
THREATS
6
LIVErtising.net 64
What is the voice challenge for marketers
Mobile Marketing Association France, Guide du Chatbot au Voicebot, Infographie smart voice, 2018.
THREATS
IoT
a development of internet
connectivity beyond
traditional devices like
computers, tablets,
smartphones, consoles and
wearables, in which everyday
objects have sensors and
network connectivity, allowing
them to sense, send and
receive data.
a development of internet
connectivity beyond
traditional devices like
computers, tablets,
smartphones, consoles and
wearables, in which everyday
objects have sensors and
network connectivity, allowing
them to sense, send and
receive data.
a development of internet
connectivity beyond
traditional devices like
computers, tablets,
smartphones, consoles and
wearables, in which everyday
objects have sensors and
network connectivity, allowing
them to sense, send and
receive data.
LIVErtising.netS 2017-18 67
3
LIVErtising.netS 2017-18 68
LIVErtising.netS 2017-18 68
LIVErtising.netS 2017-18 68
LIVErtising.netS 2017-18 68
LIVErtising.netS 2017-18 68
LIVErtising.netS 2017-18 68
LIVErtising.netS 2017-18 68
LIVErtising.netS 2017-18 69
LIVErtising.netS 2017-18
range
power
LIVErtising.netS 2017-18
range
power
LIVErtising.netS 2017-18
range
power
LIVErtising.netS 2017-18
range
power
LIVErtising.netS 2017-18
range
power
LIVErtising.netS 2017-18 71
LIVErtising.netS 2017-18 72
LIVErtising.netS 2017-18 73
Influencer
marketing
Visual
communic
ation
IoT
Voice
LIVErtising.netS 2017-18 74
LIVErtising.netS 2017-18 74
LIVErtising.netS 2017-18 75
LIVErtising.netS 2017-18 75
Voice
LIVErtising.netS 2017-18 75
IoTVoice
Adblockers
The new
Cluetrain
LIVErtising.net
The new Cluetrain
78
New media channels & interaction models
LIVErtising.net
The new Cluetrain
78
New media channels & interaction models
The new influence
LIVErtising.net
The new Cluetrain
78
New media channels & interaction models
The new influence
Your visual identity
LIVErtising.net
The new Cluetrain
78
New media channels & interaction models
The new influence
Your visual identity
New content consumption
LIVErtising.net
The new Cluetrain
78
New media channels & interaction models
The new influence
Your visual identity
New content consumption
The internet of Voice and Things
LIVErtising.net
The new Cluetrain
78
New media channels & interaction models
The new influence
Your visual identity
New content consumption
The internet of Voice and Things
LIVErtising.net
The new Cluetrain
78
New media channels & interaction models
The new influence
Your visual identity
New content consumption
The FB & Google Duopoly
The internet of Voice and Things
LIVErtising.net
The new Cluetrain
78
New media channels & interaction models
The new influence
Your visual identity
New content consumption
The FB & Google Duopoly
Neobanks
The internet of Voice and Things
LIVErtising.net
The new Cluetrain
78
New media channels & interaction models
The new influence
Your visual identity
New content consumption
The FB & Google Duopoly
Neobanks
AI
The internet of Voice and Things
LIVErtising.net
The new Cluetrain
78
New media channels & interaction models
The new influence
Your visual identity
New content consumption
The FB & Google Duopoly
Neobanks
AI
Privacy Issues
The internet of Voice and Things
LIVErtising.netS 2017-18 79
LIVErtising.netS 2017-18 80
LIVErtising.netS 2017-18 80
LIVErtising.netS 2017-18 80
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LIVErtising.netS 2017-18 84
LIVErtising.netS 2017-18 84
LIVErtising.net
The new Cluetrain
85
The FB & Google Duopoly
Neobanks
AI
Privacy Issues
LIVErtising.netS 2017-18 86
pre-‘90s
promotion interaction
SOCIAL
connect
tivity immersion
offline digital
‘90s 2004 2007 2015 2017
community
MOBILE &
local virtual
Based on Rori Duboff, Next Frontiers of Marketing, Slideshare, 2016.
Recent evolution of THE MEDIA
singularity
LIVErtising.netS 2017-18 86
pre-‘90s
promotion interaction
SOCIAL
connect
tivity immersion
offline digital
‘90s 2004 2007 2015 2017
community
MOBILE &
local virtual
Based on Rori Duboff, Next Frontiers of Marketing, Slideshare, 2016.
Recent evolution of THE MEDIA
algo
rhithmic
singularity
LIVErtising.netS 2017-18 86
pre-‘90s
promotion interaction
SOCIAL
connect
tivity immersion
offline digital
‘90s 2004 2007 2015 2017
community
MOBILE &
local virtual
Based on Rori Duboff, Next Frontiers of Marketing, Slideshare, 2016.
Recent evolution of THE MEDIA
algo
rhithmic
singularity
LIVErtising.net 87
Recent evolution of COMMUNICATION MODELS
1 2 3
LIVErtising.net 87
Recent evolution of COMMUNICATION MODELS
1 2 3 4
LIVErtising.netS 2017-18 88
LIVErtising.netS 2017-18 89

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