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John D. Saunders
   So, you have all the ingredients for a great
    looking Facebook Page:
        Timeline Banner
        Profile Photo (show company logo)
        Facebook Tabs
        Website URL
        Company Info




Ok…Now What?
   Facebook Promotions can:
    ◦ Boost “Likes”
    ◦ Increase engagement
    ◦ Convert page “Likes” to leads


    ◦ Build Active Fan Base
      Facebook FORBIDS business page owners from
       promoting their giveaways through Facebook.
       However, there are several third party social marketing
       tools/platforms that business page owners can use to
       promote on Facebook.
                      Example tools: Wildfire, SproutSocial and Offerpop
   Social Marketing Platform
    ◦ Easy to use, inexpensive & user-friendly
    ◦ Allows user to create a sign up form on Facebook
      that captures as much or as little information about
      your fans as you choose.
    ◦ Records all of your sign up leads into a .csv file for
      when promo is completed.
    ◦ Offerpop offers several categories for your promo:
      Tug of War
      Sign Up
      Referral
      Photo Contest
     We’ll focus on Referral…
   Referral encourages your Facebook Fans to
    sign up for your promotion, but also
    encourages them to recruit their friends.
   Once a fan completes the sign up entry, they
    are given a unique URL to share with their
    friends. Once they reach a referral goal they
    will unlock an additional prize/deal.
    ◦ This adds an incentive to share the promo
   Lets use an example promotion called:
    ◦ The “iPad Giveaway” – for a local automotive shop
    ◦ The main giveaway is an Apple iPad.
    ◦ When a fan signs up and refers two friends, they’ll
      be entered to win the Apple iPad AND unlock a
      referral prize for ½ off an oil change.
    ◦ They won’t know what the referral prize is until they
      complete the objective.
   Visit the Offerpop homepage and login on the upper right-
    hand side.
   Choose your campaign type (Referral) and the Facebook Page
    you’re an admin of.
   Now…
    ◦   Choose a headline
    ◦   Upload a headline image
    ◦   Add creative
    ◦   Create sign up (can include name, email, zip code…)
    ◦   Determine referral goal
    ◦   Add hidden content – only seen when unlocked
    ◦   Choose end time
    ◦   Add fine print
    ◦   Click real-time performance reports
   Offerpop offers fangating when creating your
    promotion.
   This is a crucial tool in Facebook marketing.
   Before users can enter their information in
    the sign up form they MUST become a fan
    before seeing the content.
   This is a HUGE tool for increasing likes and
    creating exclusivity with your marketing
    message and promotion.
   Now, your campaign is active




                             +


                                                  Entry Form



             Facebook Page
                             You have a few fans, but how do you
                             get non-fans to sign up?
   Start with Facebook Ads
   Facebook ads are served up to
    users based on criteria that you
    choose:
    ◦   Geographical area
    ◦   Age
    ◦   Marital status
    ◦   Interests
    ◦   Activities…
    ◦ Create a Facebook Ad by
      visiting:
         https://www.facebook.com/adve
          rtising
   Set up your first ad
    ◦ Choose Page to promote
    ◦ “Get More Page Likes”
    ◦ Choose to redirect ads
      to your promotion page
      when users click ad
    ◦ Choose your audience
    ◦ Choose campaign and
      scheduling
   Running multiple versions of ads can help
    determine what your target audience will
    respond best to.
   The best of our examples had this outcome:
   With that, you can increase spend for that ad
    or create similar messages.
   Facebook User you have targeted sees your ad on
    Facebook and clicks it
   The redirect takes the user to the Fangating
    screen where they must become a fan to
    participate in promo
   The user fills out signup info, converting them to
    a lead and candidate for your promotion.
   They are encouraged to share info about the
    promotion with friends to be eligible for referral
    prize (in this case, ½ off an oil change)
   You’re using Facebook ads to drive traffic to
    your promo. Now, how do you measure it?
   Offerpop Analytics!
   Metrics include:
    ◦   Unique Views
    ◦   Likes increase
    ◦   URL click-thru rate
    ◦   Amount of fans acquired
    ◦   Email sign ups
   See how your promo is
    performing by taking a
    look at your Facebook
    Analytics. Important
    metrics include:
•   Total Likes
•   Friends of fans
•   Weekly Total Reach
•   Top Per-Post Metrics
    • This shows what posts are
      engaging your fans the
      most
   One more metric to consider:
      Likes by Demographic
            This tells you WHO your fans are.
            This can help you tailor your Facebook Ads

            Ex: if a fan is a male between 25-40, you might want to create an ad
             dedicated to this demographic
   If you’re cross promoting
    your campaign on Twitter
    by posting engaging
    content about your
    promo, use Hootsuite (free
    social media tool) for
    analytics.
   If you use Hootsuite to
    promote your
    messages, let their URL
    shortening tool convert
    the URL of your promo so
    that you can track EACH
    click.
   Use another tool called
    TOPSY (like Google for
    social media) to see when
    your brand is mentioned.
   By hosting the iPad Giveaway through
    Offerpop, you’re converting current Facebook
    Fans and those targeted by Facebook Ads
    into Leads.
   You’re acquiring:
    ◦   First & Last Name
    ◦   Email Address
    ◦   Zip Code
    ◦   Opt-in and official Rules acceptance
         Now, these leads can be added to your email database
          and targeted with email blasts in the near future.
   Offerpop – http://www.offerpop.com
   Facebook Ads –
    http://www.facebook.com/advertising
   Offerpop Analytics - http://www.offerpop.com
   Facebook Insights –
    http://mashable.com/2010/09/03/facebook-
    insights-guide/
   Hootsuite Analytics – http://www.hootsuite.com
   Hootsuite Twitter Individual Stats -
    http://www.hootsuite.com
John D. Saunders
                Digital Marketing Specialist
                http://www.JohnSocial.com
http://www.facebook.com/johndsaundersiii
       http://www.twitter.com/jdsaundersiii

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Measure Influence and Convert Facebook Fans to Leads

  • 2.
  • 3. So, you have all the ingredients for a great looking Facebook Page:  Timeline Banner  Profile Photo (show company logo)  Facebook Tabs  Website URL  Company Info Ok…Now What?
  • 4. Facebook Promotions can: ◦ Boost “Likes” ◦ Increase engagement ◦ Convert page “Likes” to leads ◦ Build Active Fan Base  Facebook FORBIDS business page owners from promoting their giveaways through Facebook. However, there are several third party social marketing tools/platforms that business page owners can use to promote on Facebook. Example tools: Wildfire, SproutSocial and Offerpop
  • 5. Social Marketing Platform ◦ Easy to use, inexpensive & user-friendly ◦ Allows user to create a sign up form on Facebook that captures as much or as little information about your fans as you choose. ◦ Records all of your sign up leads into a .csv file for when promo is completed. ◦ Offerpop offers several categories for your promo:  Tug of War  Sign Up  Referral  Photo Contest We’ll focus on Referral…
  • 6. Referral encourages your Facebook Fans to sign up for your promotion, but also encourages them to recruit their friends.  Once a fan completes the sign up entry, they are given a unique URL to share with their friends. Once they reach a referral goal they will unlock an additional prize/deal. ◦ This adds an incentive to share the promo
  • 7. Lets use an example promotion called: ◦ The “iPad Giveaway” – for a local automotive shop ◦ The main giveaway is an Apple iPad. ◦ When a fan signs up and refers two friends, they’ll be entered to win the Apple iPad AND unlock a referral prize for ½ off an oil change. ◦ They won’t know what the referral prize is until they complete the objective.
  • 8. Visit the Offerpop homepage and login on the upper right- hand side.  Choose your campaign type (Referral) and the Facebook Page you’re an admin of.  Now… ◦ Choose a headline ◦ Upload a headline image ◦ Add creative ◦ Create sign up (can include name, email, zip code…) ◦ Determine referral goal ◦ Add hidden content – only seen when unlocked ◦ Choose end time ◦ Add fine print ◦ Click real-time performance reports
  • 9. Offerpop offers fangating when creating your promotion.  This is a crucial tool in Facebook marketing.  Before users can enter their information in the sign up form they MUST become a fan before seeing the content.  This is a HUGE tool for increasing likes and creating exclusivity with your marketing message and promotion.
  • 10. Now, your campaign is active + Entry Form Facebook Page You have a few fans, but how do you get non-fans to sign up?
  • 11. Start with Facebook Ads  Facebook ads are served up to users based on criteria that you choose: ◦ Geographical area ◦ Age ◦ Marital status ◦ Interests ◦ Activities… ◦ Create a Facebook Ad by visiting:  https://www.facebook.com/adve rtising
  • 12. Set up your first ad ◦ Choose Page to promote ◦ “Get More Page Likes” ◦ Choose to redirect ads to your promotion page when users click ad ◦ Choose your audience ◦ Choose campaign and scheduling
  • 13. Running multiple versions of ads can help determine what your target audience will respond best to.  The best of our examples had this outcome:  With that, you can increase spend for that ad or create similar messages.
  • 14. Facebook User you have targeted sees your ad on Facebook and clicks it  The redirect takes the user to the Fangating screen where they must become a fan to participate in promo  The user fills out signup info, converting them to a lead and candidate for your promotion.  They are encouraged to share info about the promotion with friends to be eligible for referral prize (in this case, ½ off an oil change)
  • 15. You’re using Facebook ads to drive traffic to your promo. Now, how do you measure it?  Offerpop Analytics!  Metrics include: ◦ Unique Views ◦ Likes increase ◦ URL click-thru rate ◦ Amount of fans acquired ◦ Email sign ups
  • 16. See how your promo is performing by taking a look at your Facebook Analytics. Important metrics include: • Total Likes • Friends of fans • Weekly Total Reach • Top Per-Post Metrics • This shows what posts are engaging your fans the most
  • 17. One more metric to consider:  Likes by Demographic  This tells you WHO your fans are.  This can help you tailor your Facebook Ads  Ex: if a fan is a male between 25-40, you might want to create an ad dedicated to this demographic
  • 18. If you’re cross promoting your campaign on Twitter by posting engaging content about your promo, use Hootsuite (free social media tool) for analytics.  If you use Hootsuite to promote your messages, let their URL shortening tool convert the URL of your promo so that you can track EACH click.  Use another tool called TOPSY (like Google for social media) to see when your brand is mentioned.
  • 19. By hosting the iPad Giveaway through Offerpop, you’re converting current Facebook Fans and those targeted by Facebook Ads into Leads.  You’re acquiring: ◦ First & Last Name ◦ Email Address ◦ Zip Code ◦ Opt-in and official Rules acceptance  Now, these leads can be added to your email database and targeted with email blasts in the near future.
  • 20. Offerpop – http://www.offerpop.com  Facebook Ads – http://www.facebook.com/advertising  Offerpop Analytics - http://www.offerpop.com  Facebook Insights – http://mashable.com/2010/09/03/facebook- insights-guide/  Hootsuite Analytics – http://www.hootsuite.com  Hootsuite Twitter Individual Stats - http://www.hootsuite.com
  • 21. John D. Saunders Digital Marketing Specialist http://www.JohnSocial.com http://www.facebook.com/johndsaundersiii http://www.twitter.com/jdsaundersiii