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SOCIAL MEDIA
FOR HIGHER ED LEADERS
With Stephanie Delaney, JD, PhD
Seattle Community College
Leading from the Middle, Spring 2014
WHO’S HERE?
Considering both work and personal use, how often do you use a social media tool?
 I use social media tools all the time
 I use social media tools a few days a week
 I use social media tools a few times a month
 I rarely if ever use social media tools
LET’S SHARE
Shared Notes on Google Docs -
http://bit.ly/LFM_SocialMedia
Backchannel onToday’s Meet -
https://todaysmeet.com/LFM
Twitter Hashtag - #LFM2014
Follow me onTwitter @stephaniedelane
WHY AREYOU INVOLVED IN HIGHER
EDUCATION?
Type your answer into our shared Google Doc or
inToday’s Meet
DOUGLAS ADAMS ONTECHNOLOGY
I suppose earlier generations had to sit through all this huffing and puffing with the
invention of television, the phone, cinema, radio, the car, the bicycle, printing, the wheel
and so on, but you would think we would learn the way these things work, which is this:
 1) everything that’s already in the world when you’re born is just normal;
 2) anything that gets invented between then and before you turn thirty is
incredibly exciting and creative and with any luck you can make a career
out of it;
 3) anything that gets invented after you’re thirty is against the natural
order of things and the beginning of the end of civilization as we know it
until it’s been around for about ten years when it gradually turns out to be
alright really.
THE CASE FOR SOCIAL MEDIA
WAYS OF PARTICIPATING IN SOCIAL MEDIA
Creators
Conversationalists
Critics
Collectors
Joiners
Spectators
Inactives
OBJECTIVES FOR PARTICIPATING IN SOCIAL
MEDIA
Listening
Talking
Energizing
Supporting
Embracing
TWO RECOMMENDATIONS FOR ENGAGING
IN SOCIAL MEDIA
Share what you know Listen to what is being said
OBSERVE
SHARE
CREATE
CHRIS BAILEY, LOWER COLUMBIA -
FACEBOOK
ORGANIZE
 Hashtags # - searchable way
to tag information
 Twitter Lists
 UsingTwitter Lists -
https://support.twitter.com/articles/764
60-using-twitter-lists
 MashableTwitter Lists -
http://mashable.com/category/twitter-
lists/
LEE LAMBERT – PIMA CC -TWITTER
ERIC MURRAY – CASCADIA - BLOGGING
“Friday Letter, 2-7-14
Sometimes I wish I could put all of our employees into an
open air bus, drive down Main Street in Bothell, and have
700,000 people come out to celebrate our success. I
mean, what we do deserves the accolades of the masses
and they should celebrate it.
Sometimes I wish that Boeing would paint a 747-8 with
“CASCADIA: Home of the Kodiaks” and put Kody’s face on
the tail for everyone to see. I mean, we have good
industry connections and it would be great if they could
acknowledge it. Or, instead, they could use the $25,000
spent on painting the plane and start an endowment to
permanently assist students with getting an education.
Sometimes I wish I could give every employee a $5000
ring, which they could then re-sell on eBay for $96,000, to
recognize the successes from the past year. I mean, we
are the best, so why not reward it?”
SELECTINGYOURTOOLS
AGGREGATE
 How to choose
 Works with the social media that
you currently use or might use
 Available on the devices you use
 Makes sense to you
 Top Social Media Managers
 Flipboard
 Seesmic
 TweetDeck
 Hootsuite
MANAGEYOURTIME
 Turn off the distractions!
 Check the Settings of any tool
and turn off the push
notifications and pop up alerts
 Set aside some time
 Avoid doing it right before bed
 Have a mission
 Set a timer
QUESTIONS???
 Feel free to contact me with
questions
 Stephanie Delaney
 Stephanie.Delaney@seattlecolleges.e
du
 Slides at
http://slidesha.re/1epwFUw
 All images in this
presentation, with the exception
of the web images, are from the
Microsoft image gallery.

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Leading from the middle social media

  • 1. SOCIAL MEDIA FOR HIGHER ED LEADERS With Stephanie Delaney, JD, PhD Seattle Community College Leading from the Middle, Spring 2014
  • 2. WHO’S HERE? Considering both work and personal use, how often do you use a social media tool?  I use social media tools all the time  I use social media tools a few days a week  I use social media tools a few times a month  I rarely if ever use social media tools
  • 3. LET’S SHARE Shared Notes on Google Docs - http://bit.ly/LFM_SocialMedia Backchannel onToday’s Meet - https://todaysmeet.com/LFM Twitter Hashtag - #LFM2014 Follow me onTwitter @stephaniedelane
  • 4. WHY AREYOU INVOLVED IN HIGHER EDUCATION? Type your answer into our shared Google Doc or inToday’s Meet
  • 5. DOUGLAS ADAMS ONTECHNOLOGY I suppose earlier generations had to sit through all this huffing and puffing with the invention of television, the phone, cinema, radio, the car, the bicycle, printing, the wheel and so on, but you would think we would learn the way these things work, which is this:  1) everything that’s already in the world when you’re born is just normal;  2) anything that gets invented between then and before you turn thirty is incredibly exciting and creative and with any luck you can make a career out of it;  3) anything that gets invented after you’re thirty is against the natural order of things and the beginning of the end of civilization as we know it until it’s been around for about ten years when it gradually turns out to be alright really.
  • 6. THE CASE FOR SOCIAL MEDIA
  • 7. WAYS OF PARTICIPATING IN SOCIAL MEDIA Creators Conversationalists Critics Collectors Joiners Spectators Inactives
  • 8. OBJECTIVES FOR PARTICIPATING IN SOCIAL MEDIA Listening Talking Energizing Supporting Embracing
  • 9. TWO RECOMMENDATIONS FOR ENGAGING IN SOCIAL MEDIA Share what you know Listen to what is being said
  • 11. SHARE
  • 13. CHRIS BAILEY, LOWER COLUMBIA - FACEBOOK
  • 14. ORGANIZE  Hashtags # - searchable way to tag information  Twitter Lists  UsingTwitter Lists - https://support.twitter.com/articles/764 60-using-twitter-lists  MashableTwitter Lists - http://mashable.com/category/twitter- lists/
  • 15. LEE LAMBERT – PIMA CC -TWITTER
  • 16. ERIC MURRAY – CASCADIA - BLOGGING “Friday Letter, 2-7-14 Sometimes I wish I could put all of our employees into an open air bus, drive down Main Street in Bothell, and have 700,000 people come out to celebrate our success. I mean, what we do deserves the accolades of the masses and they should celebrate it. Sometimes I wish that Boeing would paint a 747-8 with “CASCADIA: Home of the Kodiaks” and put Kody’s face on the tail for everyone to see. I mean, we have good industry connections and it would be great if they could acknowledge it. Or, instead, they could use the $25,000 spent on painting the plane and start an endowment to permanently assist students with getting an education. Sometimes I wish I could give every employee a $5000 ring, which they could then re-sell on eBay for $96,000, to recognize the successes from the past year. I mean, we are the best, so why not reward it?”
  • 18. AGGREGATE  How to choose  Works with the social media that you currently use or might use  Available on the devices you use  Makes sense to you  Top Social Media Managers  Flipboard  Seesmic  TweetDeck  Hootsuite
  • 19. MANAGEYOURTIME  Turn off the distractions!  Check the Settings of any tool and turn off the push notifications and pop up alerts  Set aside some time  Avoid doing it right before bed  Have a mission  Set a timer
  • 20. QUESTIONS???  Feel free to contact me with questions  Stephanie Delaney  Stephanie.Delaney@seattlecolleges.e du  Slides at http://slidesha.re/1epwFUw  All images in this presentation, with the exception of the web images, are from the Microsoft image gallery.

Editor's Notes

  1. Collect responses via Google Doc or Today’s Meet
  2. I believe that higher ed leaders have an obligation to shareRead quote from page 69 of public parts “It turns out that what determines the inventiveness and rate of cultural change of a population is the ampint of interaction between individuals. That is, our publicness and our connections bring progress.
  3. From Groundswell by Charlene Li and Josh Bernoff of Forrester ResearchCreators – publish blogs & wikis (23%)Conversationalists – update status, post on facebook (31%)Critics – post ratings & reviews, comment on blogs, contribute to forums, edit wikis (33%)Collectors – use rss feeds, Vote on websites, add tags to pages or photos (19%)Joiners - maintain profile on social networking, visit social networking (59%)Spectators – read blogs, listen to podcasts, watch video, read online forums, read tweets (68%)Inactives – none of the above (19%)
  4. From Groundswell by Charlene Li and Josh Bernoff of Forrester ResearchListening – ways to seek feedback from audienceTalking – ways to spread your messageEnergizing – get most enthusiastic people to spread your messageSupporting – help people support each otherEmbracing – integrate people into processes – example =
  5. Watch the information flow (aka lurking) Engage with comment, like, thumbs up, etc only when strongly compelled.Heard interview with creator of Twitter saying this is the primary way he uses TwitterBenefit – may learn about things you would not have learned in your regular circlesGet to know more about interests of colleaguesFollow thought leaders and let your own thoughts developBecome more comfortable with the social media tool
  6. Retweet or share things that you see in social media. Perhaps post links without comment from other media sources – like sharing an article from the newspaper related to community colleges.Benefit - Begin to develop your online personality “establish your brand”Contribute to the community / add value
  7. Generate comments of your own about your own existence or what you are readingLive tweet at conferences
  8. The focus of this webinar is Twitter, but since my section is on managing information, I’m reflecting on the reality that most people use lots of different social media. Let’s look at what tools are good for which purposes
  9. You can pull everything into one place or you may prefer to look at each separatelyI personally look separately