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Types of knowledge management systems

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This presentation describes the various types of knowledge management systems, as described by Jatinder Gupta and Sushil Sharma.

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Types of knowledge management systems

  1. 1. Types of Knowledge Management Systems<br />By,<br />Nitin Reddy Katkam<br />k.nitin.r [at] gmail.com<br />www.nitinkatkam.com<br />
  2. 2. What are Knowledge Management Systems?<br />Knowledge management systems (KMSs)<br />Information systems “developed to support and enhance the organizational knowledge processes of knowledge creation, storage, retrieval, transfer, and application (Alavi & Leidner, 2001, p.114).”<br />
  3. 3. Types of Knowledge Management Systems<br />Expert Systems<br />An information system used to make choices that would normally be performed by a domain expert, such as in the diagnosis of a problem.<br />
  4. 4. Types of Knowledge Management Systems<br />Groupware<br />Groupware systems facilitate collaboration between workers. They may assist workers in sharing appointment calendars or sending messages between them.<br />
  5. 5. Types of Knowledge Management Systems<br />Document Management Systems<br />Document management systems enable users to perform versioning, store and share documents, and search through documents more efficiently.<br />
  6. 6. Types of Knowledge Management Systems<br />Decision Support Systems<br />Presents information to users in a manner that they can make informed decisions more easily.<br />
  7. 7. Types of Knowledge Management Systems<br />Database Management Systems<br />Database management systems assist in use the collection of data stored within a database by enabling easy storage and retrieval.<br />
  8. 8. Types of Knowledge Management Systems<br />Simulation Systems<br />Simulation systems are used for modeling a real world scenario and for testing the effects of scenarios that are either unsafe or not economical to perform with their real world equivalents.<br />(Gupta & Sharma, 2004)<br />
  9. 9. Reference<br />Alavi, M., Leidner, D. E. (2001). Review: knowledge management and knowledge management systems: conceptual foundations and research issues. MIS Quarterly. 25(1).<br />Gupta, J. D., & Sharma, S. K. (2004). Creating Knowledge Based Organizations. Hershey, PA: Idea Group Publishing.<br />

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