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Beth Kanter, Aisha Moore, Gina Schmeling
Technology Wellness in the
Nonprofit Workplace
Nonprofit Technology Conference 2017
#17NTCwecare
March 23, 2017
#17NTCwecare
Collaboration Notes
http://po.st/17NTCwecare
Aisha Moore, MPH CHC
Self-care by Aisha
Aisha Moore, MPH CHC
Self-Care by Aisha
Director of Development
Hazon
@nyginaschmeling, @hazon
Gina Schmeling
Fundraiser, Runner, Community Builder, NTEN local NYC Co-Organizer
@kanter
www.bethkanter.org
Beth Kanter:
Master Trainer, Speaker, Author and Blogger
Technology Wellness in the Nonprofit Workplace
1. Why does collaborative technology overload lead to loss of nonprofit workplace
productivity and what are the best practices to avoid it?
2. When does technology boost personal productivity for nonprofit professionals and
when does it get in the way?
3. What are some examples of technology and nonprofit case studies that supports
health, fitness, and wellness in the nonprofit workplace?
Who is in the room? What is your nonprofit budget
size?
What is your role?
Does your organization have a
formal wellness program?
Does your office mostly sit or
mostly stand? Stationary or
mobile?
What is your burning question about
technology wellness?
1: Collaborative Overload in the Nonprofit Workplace
#17NTCwecare
Notes
http://po.st/17NTCwecare
Collaborative Overload โ— Burnout from too many e-mails,
meetings, and collaborative tech
tools that limits our ability to get stuff
done
โ— More connectivity externally and
more collaboration internally is
positive, but can lead to being
โ€œoverwhelmedโ€
โ— Research shows that todayโ€™s office
worker spends 90% of their time
engaged in tasks with other people.Research Source: Rob Cross, Adam Grant
โ— 15% of organization time is
spent in meetings
โ— Four hours a week for status
update meetings
โ— There are an estimated 11
millions a day in America
โ— US businesses waste more
than $37 billion year in
unproductive meetings
Source:
NY Times, โ€œMeeting is Murderโ€
2/28/16
Fuze Infographic on Meetings
Planning People
Priorities Present
Solution: The Four Pโ€™s
Planning: Structure and Rituals
Assessment
1. Our team has a clear sense of whatโ€™s ahead each month
2. We stick to deadlines and commitments and rarely let things fall through the cracks
3. My team or organization has a clear policy about sending after hours emails
4. My team uses cloud software for collaboration and has a well mapped out workflow
and training for all users
0-8
Whatโ€™s your score?
0=No, 1=Sometimes, 2=Yes
Tips to Improve Planning
โ— Schedule Team Power Hours
โ— Use Look-Ahead Rituals
Tips to Improve Planning
โ— Clearly Define Workflow for Online Collaboration
Platforms and Training
โ— Adopt Formal Practices Around Team Emails
People: How You Relate To Others
Assessment
1. I am comfortable saying no, negotiating requests, and making requests of others.
2. I stay away from gossip, office politics, and drama
3. Our team communicates precisely via email and online collaboration tools
4. Our team has an effective approach to integrating remote and on-site staff for
meetings and collaboration
Whatโ€™s your score?
0=No, 1=Sometimes 2=Yes
0-8
Tips to Improve
โ— Set a Statute of Limitations on People Frustrations
โ— Say NO, But Enforce Boundaries With Grace
Tips to Improve People
โ— Write emails that are precise
โ— Create a remote working charter for your team
Subjects w/Keywords
[ACTION] [SIGN]
[DECISION] [CORD]
[INFO]
Bottom Line Up Front (BLUF)
Fewer Words
Link to Attachments
Priorities: How You Spend Your Time
1. We spend time working on key priorities and goals that move the needle for our
organization, our team, or my own performance and growth.
2. I complete tasks even when I donโ€™t want to do them.
3. My organization or team has clear rationales for how we use our time
4. I understand and accept the trade-offs that I make when choosing how to spend my
time.
Whatโ€™s your score?
0=No, 1=Sometimes 2=Yes
0-8
Tips to Improve
โ— Take A Trend-Line View
โ— Rethink Status Updates Meetings
Tips to Improve
โ— Donโ€™t schedule 60 minute meetings by default
Being Present: How You Focus and Pay
Attention
1. Our team schedules work according energy levels
2. Our team is focused and engaged in meetings and not multi-tasking
3. We have distraction free environment and time needed to complete the things that
require focus or strategic thinking.
4. When I have free time, I know how to use it productively or restoratively.
Whatโ€™s your score? 0=No, 1=Sometimes 2=Yes
Add it up your answers
0-8
Tips to Improve
โ— Team wide analysis of most productive times
โ— Have explicit team or organization policy about white space or
maker time
Tips to Improve
โ— Device free zones in your workplace
โ— Meeting policy about use of devices to avoid โ€œtechnoferenceโ€
Book and Fitbit Raffle
Write on index card
Name
Email
One thing to put into
practice
My so called (digital) life.
Aisha Moore
Self-care by Aisha
Not An
Endorsement
Getting Things Done
29
โž”Collect
โž”Process
โž”Organize
โž”Review
โž”Do
Are youโ€ฆ.?
โžขOverwhelmed
โžขStressed
โžขBurned out
โžขIn need of organization
โžขSeeking to calm your mind
โžขHeaded to the grocery store
โžขFeeling sluggish
32
Thereโ€™s an app for that!
33
Comparison Guide
34
Battery Life
Color
Weight
Syncing
Price
Are you getting
things done?
Adding To The Comparison Guide
36
โž”Reduce Anxiety
โž”Increased Energy
โž”Decrease Chaos
โž”Increase Responsiveness
โž”Increased Happiness
โž”Increased Calm
โž”Better Sleep
โž”Exercising more
Help or Hinder: Alerts
37
Help or Hinder: Mobile Email Access
38
Itโ€™s 3AM
and I am
answering
work email
yet
again!(but
from the
beach!)
Help or Hinder: Collaborative Scheduling
39
But Google Can Do It All!
40
Analog Girl in A Digital World
Sanebox Bullet Journal
Bullet Journal Envy
Is digital better than analog?
This is not the right question. So, what is?
1. Is your current strategy getting you the results you want?
2. Is there a steep cost or learning curve to the new solution?
3. Are you using the solution 80% of the time?
4. Does the solution have other features that distract you from you original goal?
43
My Personal Top 5
1. Email Management: Sanebox/Dropbox
2. To-do list and planning: Bullet Journal Method
3. Working out: Classpass
4. Meditation: Stop.Breathe.Think
5. Home Organization: KonMari Method
44
Book and Fitbit Raffle
Write on index card
Name
Email
One thing to put into
practice
Healthy Tech for a
Healthy Workplace
Gina Schmeling
Director of Development, Hazon
@nyginaschmeling #17NTCwecare
About where I work . . .
Hazon means vision.
We create healthier and more sustainable
communities in the Jewish world and beyond.
About me . . .
Iโ€™m a runner and a gadget enthusiast.
Consulting PT to Working FT
A loss of activity & mobility (oh the irony!)
From this To this
What to do?
Work from within
WAW = Weekly
Afternoon Walk
Google Cal
Staff &
Leadership
Buy In
For Everyone
Start where you are
Manageable
Open to all
Fun
Social
Account for Location, Weather, Workflow
AC/Dcs of Workplace Tech
Apps
Charity Miles, Fitbit, Garmin Connect, Strava
Devices (aka Wearables)
Fitbit, Garmin, Mio, HRMs
Culture (leadership)
culture (staff)
Fitbit
โ— Easy
โ— Fun
โ— Social
โ— Icebreaker!
โ— Multi-platform
And, it tracks what you are already doing . . .
Fitbit
Fitbit Case Study: RTA
Problem
Bus drivers sit 8 hrs/day
Average Age 52
$7M healthcare in healthcare
expenses
And, โ€œliving up to the
stereotypeโ€ of unhealthy bus
driver
Solution
Pilot program - 100/650 employees with
Fitbit
Choose your step goal - find creative ways to
get in steps (aisle of the bus, in parking lots)
Onsite wellness: yoga, group fitness
Health stats improved, health costs went
down (-17 pt glucose, -12 pt LDL, -$2.3M
healthcare savings)
Strava
Social Media for Athletes . . . or anyone who
moves
โ— Syncs with devices and apps
โ— Feed = runs, swims, bike rides, hikes, walks
โ— Social, fun, easy, playful, motivating
โ— Support and cheer around goals or events
Strava in Action: Every Mother Counts
Strava in Action: Making Runs Social
One is good . . . two is better
and Facebook is often the glue.
Hazon and TNT on FB
Workplace wellness is a team effort
Self-care to we-care
Me (and thatโ€™s YOU!)
Experiment
Enjoy
Share
Reboot
We (includes YOU!)
Support
Promote
Suggest
Celebrate
Co-Lead
Book and Fitbit Raffle
Write on index card
Name
Email
One thing to put into
practice
Thank You!
Session Specific Hashtag: #17NTCwecare
Collaboration Notes Link: http://po.st/17NTCwecare
Session Evaluations: http://nten.org/17ntc-evals/

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#17ntc Technology Wellness in the Nonprofit Workplace

  • 1. Beth Kanter, Aisha Moore, Gina Schmeling Technology Wellness in the Nonprofit Workplace Nonprofit Technology Conference 2017 #17NTCwecare March 23, 2017
  • 3. Aisha Moore, MPH CHC Self-care by Aisha Aisha Moore, MPH CHC Self-Care by Aisha
  • 4. Director of Development Hazon @nyginaschmeling, @hazon Gina Schmeling Fundraiser, Runner, Community Builder, NTEN local NYC Co-Organizer
  • 6. Technology Wellness in the Nonprofit Workplace 1. Why does collaborative technology overload lead to loss of nonprofit workplace productivity and what are the best practices to avoid it? 2. When does technology boost personal productivity for nonprofit professionals and when does it get in the way? 3. What are some examples of technology and nonprofit case studies that supports health, fitness, and wellness in the nonprofit workplace?
  • 7. Who is in the room? What is your nonprofit budget size? What is your role? Does your organization have a formal wellness program? Does your office mostly sit or mostly stand? Stationary or mobile?
  • 8. What is your burning question about technology wellness?
  • 9. 1: Collaborative Overload in the Nonprofit Workplace #17NTCwecare Notes http://po.st/17NTCwecare
  • 10. Collaborative Overload โ— Burnout from too many e-mails, meetings, and collaborative tech tools that limits our ability to get stuff done โ— More connectivity externally and more collaboration internally is positive, but can lead to being โ€œoverwhelmedโ€ โ— Research shows that todayโ€™s office worker spends 90% of their time engaged in tasks with other people.Research Source: Rob Cross, Adam Grant
  • 11. โ— 15% of organization time is spent in meetings โ— Four hours a week for status update meetings โ— There are an estimated 11 millions a day in America โ— US businesses waste more than $37 billion year in unproductive meetings Source: NY Times, โ€œMeeting is Murderโ€ 2/28/16 Fuze Infographic on Meetings
  • 12.
  • 14. Planning: Structure and Rituals Assessment 1. Our team has a clear sense of whatโ€™s ahead each month 2. We stick to deadlines and commitments and rarely let things fall through the cracks 3. My team or organization has a clear policy about sending after hours emails 4. My team uses cloud software for collaboration and has a well mapped out workflow and training for all users 0-8 Whatโ€™s your score? 0=No, 1=Sometimes, 2=Yes
  • 15. Tips to Improve Planning โ— Schedule Team Power Hours โ— Use Look-Ahead Rituals
  • 16. Tips to Improve Planning โ— Clearly Define Workflow for Online Collaboration Platforms and Training โ— Adopt Formal Practices Around Team Emails
  • 17. People: How You Relate To Others Assessment 1. I am comfortable saying no, negotiating requests, and making requests of others. 2. I stay away from gossip, office politics, and drama 3. Our team communicates precisely via email and online collaboration tools 4. Our team has an effective approach to integrating remote and on-site staff for meetings and collaboration Whatโ€™s your score? 0=No, 1=Sometimes 2=Yes 0-8
  • 18. Tips to Improve โ— Set a Statute of Limitations on People Frustrations โ— Say NO, But Enforce Boundaries With Grace
  • 19. Tips to Improve People โ— Write emails that are precise โ— Create a remote working charter for your team Subjects w/Keywords [ACTION] [SIGN] [DECISION] [CORD] [INFO] Bottom Line Up Front (BLUF) Fewer Words Link to Attachments
  • 20. Priorities: How You Spend Your Time 1. We spend time working on key priorities and goals that move the needle for our organization, our team, or my own performance and growth. 2. I complete tasks even when I donโ€™t want to do them. 3. My organization or team has clear rationales for how we use our time 4. I understand and accept the trade-offs that I make when choosing how to spend my time. Whatโ€™s your score? 0=No, 1=Sometimes 2=Yes 0-8
  • 21. Tips to Improve โ— Take A Trend-Line View โ— Rethink Status Updates Meetings
  • 22. Tips to Improve โ— Donโ€™t schedule 60 minute meetings by default
  • 23. Being Present: How You Focus and Pay Attention 1. Our team schedules work according energy levels 2. Our team is focused and engaged in meetings and not multi-tasking 3. We have distraction free environment and time needed to complete the things that require focus or strategic thinking. 4. When I have free time, I know how to use it productively or restoratively. Whatโ€™s your score? 0=No, 1=Sometimes 2=Yes Add it up your answers 0-8
  • 24. Tips to Improve โ— Team wide analysis of most productive times โ— Have explicit team or organization policy about white space or maker time
  • 25. Tips to Improve โ— Device free zones in your workplace โ— Meeting policy about use of devices to avoid โ€œtechnoferenceโ€
  • 26. Book and Fitbit Raffle Write on index card Name Email One thing to put into practice
  • 27. My so called (digital) life. Aisha Moore Self-care by Aisha
  • 30.
  • 31.
  • 32. Are youโ€ฆ.? โžขOverwhelmed โžขStressed โžขBurned out โžขIn need of organization โžขSeeking to calm your mind โžขHeaded to the grocery store โžขFeeling sluggish 32
  • 33. Thereโ€™s an app for that! 33
  • 36. Adding To The Comparison Guide 36 โž”Reduce Anxiety โž”Increased Energy โž”Decrease Chaos โž”Increase Responsiveness โž”Increased Happiness โž”Increased Calm โž”Better Sleep โž”Exercising more
  • 37. Help or Hinder: Alerts 37
  • 38. Help or Hinder: Mobile Email Access 38 Itโ€™s 3AM and I am answering work email yet again!(but from the beach!)
  • 39. Help or Hinder: Collaborative Scheduling 39
  • 40. But Google Can Do It All! 40
  • 41. Analog Girl in A Digital World Sanebox Bullet Journal
  • 43. Is digital better than analog? This is not the right question. So, what is? 1. Is your current strategy getting you the results you want? 2. Is there a steep cost or learning curve to the new solution? 3. Are you using the solution 80% of the time? 4. Does the solution have other features that distract you from you original goal? 43
  • 44. My Personal Top 5 1. Email Management: Sanebox/Dropbox 2. To-do list and planning: Bullet Journal Method 3. Working out: Classpass 4. Meditation: Stop.Breathe.Think 5. Home Organization: KonMari Method 44
  • 45. Book and Fitbit Raffle Write on index card Name Email One thing to put into practice
  • 46. Healthy Tech for a Healthy Workplace Gina Schmeling Director of Development, Hazon @nyginaschmeling #17NTCwecare
  • 47. About where I work . . . Hazon means vision. We create healthier and more sustainable communities in the Jewish world and beyond.
  • 48. About me . . . Iโ€™m a runner and a gadget enthusiast.
  • 49. Consulting PT to Working FT A loss of activity & mobility (oh the irony!) From this To this
  • 51. Work from within WAW = Weekly Afternoon Walk Google Cal Staff & Leadership Buy In For Everyone
  • 52. Start where you are Manageable Open to all Fun Social Account for Location, Weather, Workflow
  • 53. AC/Dcs of Workplace Tech Apps Charity Miles, Fitbit, Garmin Connect, Strava Devices (aka Wearables) Fitbit, Garmin, Mio, HRMs Culture (leadership) culture (staff)
  • 54. Fitbit โ— Easy โ— Fun โ— Social โ— Icebreaker! โ— Multi-platform And, it tracks what you are already doing . . .
  • 56. Fitbit Case Study: RTA Problem Bus drivers sit 8 hrs/day Average Age 52 $7M healthcare in healthcare expenses And, โ€œliving up to the stereotypeโ€ of unhealthy bus driver Solution Pilot program - 100/650 employees with Fitbit Choose your step goal - find creative ways to get in steps (aisle of the bus, in parking lots) Onsite wellness: yoga, group fitness Health stats improved, health costs went down (-17 pt glucose, -12 pt LDL, -$2.3M healthcare savings)
  • 57. Strava Social Media for Athletes . . . or anyone who moves โ— Syncs with devices and apps โ— Feed = runs, swims, bike rides, hikes, walks โ— Social, fun, easy, playful, motivating โ— Support and cheer around goals or events
  • 58. Strava in Action: Every Mother Counts
  • 59. Strava in Action: Making Runs Social
  • 60. One is good . . . two is better and Facebook is often the glue.
  • 61. Hazon and TNT on FB
  • 62. Workplace wellness is a team effort
  • 63. Self-care to we-care Me (and thatโ€™s YOU!) Experiment Enjoy Share Reboot We (includes YOU!) Support Promote Suggest Celebrate Co-Lead
  • 64. Book and Fitbit Raffle Write on index card Name Email One thing to put into practice
  • 65. Thank You! Session Specific Hashtag: #17NTCwecare Collaboration Notes Link: http://po.st/17NTCwecare Session Evaluations: http://nten.org/17ntc-evals/