Craigs List Boot Camp Presentation

Beth Kanter
Beth KanterMaster Trainer & Nonprofit Innovator in networks, learning, and social media, recognized by Business Week, Fast Co. en bethkanter.org
Understanding  How Networked NonprofitsCan Transform Neighborhoods and Communities,[object Object],Beth Kanter, CEO ZoeticaCraigslist Bootcamp, August 2010,[object Object]
Beth Kanter,[object Object],http://www.bethkanter.org,[object Object]
Let’s Get Social! ,[object Object],Hashtag: #netnon,[object Object],Wiki: http://networkednonprofit.wikispaces.com,[object Object],Book on Amazon:  http://bit.ly/networkednp,[object Object]
Share Pairs,[object Object],Introduce yourselves and your organizations,[object Object],How are you currently using social media?,[object Object],Photo by Franie,[object Object]
The Networked Nonprofit,[object Object]
Craigs List Boot Camp Presentation
The Books in p,[object Object]
The Books in p,[object Object]
Craigs List Boot Camp Presentation
What is a Networked Nonprofit?,[object Object]
Why become a Networked Nonprofit?,[object Object]
Complex social problems that outpace the capacity of any individual organization,[object Object],Photo by squeakymarmot,[object Object]
In a networked world, nonprofits need to work less like this,[object Object],Source:  David Armano The Micro-Sociology of Networks,[object Object]
And more like this ….,[object Object],With apologies to David Armano for hacking his visual! Source:  The Micro-Sociology of Networks,[object Object]
Some nonprofits are born networked nonprofits, it is in their DNA ….,[object Object]
Social Culture:  Not Afraid of Letting Go Control,[object Object]
Other nonprofits make that transition more slowly,[object Object]
The Networked Nonprofit ,[object Object]
Three Themes and Some Nuts and Bolts ….,[object Object],[object Object]
  Transparency
  Simplicity,[object Object]
Loss of control over their branding and marketing messages,[object Object],Dealing with negative comments,[object Object],Addressing personality versus organizational voice  (trusting employees),[object Object],Make mistakes,[object Object],Make senior staff too accessible,[object Object],Perception of wasted of time and resources ,[object Object],Suffering from information overload already, this will cause more,[object Object]
The Black Smoke Monster on LOST,[object Object]
Craigs List Boot Camp Presentation
Craigs List Boot Camp Presentation
Leaders Experience Personal Use,[object Object]
Describe results versus tools,[object Object]
Making Social A Cultural Norm …. ,[object Object]
Craigs List Boot Camp Presentation
Craigs List Boot Camp Presentation
Codifying A Social Culture: Policy,[object Object],[object Object]
 Why policy is needed
 Cases when it will be used, distributed
 Oversight, notifications, and legal implications
 Guidelines
 Identity and transparency
 Responsibility
 Confidentiality
 Judgment and common sense
 Best practices
 Tone
 Expertise
 Respect
 Quality
 Additional resources
 Training
Operational Guidelines
 Escalation
 Policy examples available at wiki.altimetergroup.comSource:  Charlene Li, Altimeter Group,[object Object]
Be professional, kind, discreet, authentic. Represent us well. Remember that you can’t control it once you hit “update.”,[object Object]
Testing the policies:  Refining, Educating,[object Object]
Don’t moon anyone with a camera, unless you hide your face ….,[object Object]
Craigs List Boot Camp Presentation
#Squirrel! ,[object Object]
Your organization has a social culture if ….,[object Object],Treats skepticism as a conversation starter, not stopper,[object Object],Leaders understand the power behind the tools,[object Object],Leaders are open to reverse mentoring if needed,[object Object],Describe results,[object Object],Social is the cultural norm,[object Object],Try it and fix it approach,[object Object],Value learning,[object Object],Social media policy is not just a piece of paper,[object Object]
Reflection:,[object Object],How social is your organization’s culture?,[object Object],NOT AT ALL,[object Object],VERY,[object Object],Somewhere in between? ,[object Object]
Theme 2: Transparency,[object Object],Networked Nonprofits consider everyone inside and outside ,[object Object],of the organization resources for helping them to achieve their goals,[object Object]
The Nonprofit Fortress,[object Object]
Transactionals,[object Object]
Craigs List Boot Camp Presentation
Transparent,[object Object],Sponges,[object Object]
Craigs List Boot Camp Presentation
Do we have to share everything?,[object Object]
Craigs List Boot Camp Presentation
Share Pairs: If the default was open, what would you close?,[object Object],Photo by Steve Scott,[object Object]
You want me to start Tweeting too? ,[object Object], Simplicity: From scarcity to abundance …,[object Object]
You have too much to do because you do too much,[object Object]
Leverage your networks ..,[object Object]
Craigs List Boot Camp Presentation
Craigs List Boot Camp Presentation
Craigs List Boot Camp Presentation
Craigs List Boot Camp Presentation
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Craigs List Boot Camp Presentation