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Happy Healthy Nonprofit Workshop

  1. The Happy Healthy Nonprofit: Linking Self-Care and Wellbeing to Impact Beth Kanter, Master Trainer, Speaker, Author Santa Barbara July 12, 2017
  2. @kanter Beth Kanter: Master Trainer, Speaker, Author and Nonprofit Thought Leader
  3. • Nonprofit Professionals • Understanding Burnout and Self-Care • Self-Care World Café • Nonprofit Organizations • Leadership and Employee Engagement • Nonprofit Case Studies • Tech Wellness Tips in the Nonprofit Workplace Slides, Links, and Handouts: Agenda SB-1
  4. Poll What is your nonprofit’s experience with wellbeing in the workplace? Not discussed Employees are encouraged to do it on their own There are periodic activities for wellness or wellbeing Our nonprofit has a strategy/plan/policy for a comprehensive program SB-1
  5. Beth 399 Beth’s Story: Why A Book on Self-Care Healthy Range >150 Test Results
  6. Too Much of This …
  7. Too Much of That
  8. A Little Bit of That
  9. Way Too Much of This …. Working nights and weekends Sleep deprivation No vacation or down time
  10. Test Results 150
  11. Where do you find the time in your work day?
  12. Allen Kwabena Frompong Black Lives Matter NYC
  13. Burnout is a state of emotional, mental, and physical exhaustion that occurs when we feel overwhelmed by too many demands, too few resources, and too little recovery time.
  14. The Symptoms of Burnout Emotional Exhaustion Cynicism Detachment Fatigue Loss of enjoyment Insomnia Pessimism Forgetfulness Impaired concentration Isolation Detachment Increased illness Loss of appetite Lack of Accomplishment Anxiety Apathy Hopelessness Depression Increased irritability Anger Lack of productivity Poor performance And burnout is sneaky!
  15. The 4 Stages of Nonprofit Burnout Passion Driven Passion Waning Passion Challenged Passion Depleted Take Assessment SB-1
  16. Share Pair What is your stress trigger? How do you react?
  17. What’s Your Personal Chaos Index?
  18. Self-Care: Many Ways To Put On Oxygen Mask Self-Care is about revitalization. It includes any deliberate and consistent habits you create to enhance your overall well being.
  19. Tip: Protect Your Sleep
  20. Sitting Is New Smoking
  21. Beverly Trayner-Wenger List of Standing Desk Resources Stand Up At Work
  22. Tip: Walk More
  23. We have no downtime 52% of smartphone owners check their phones a few times an hour or more. Behavior Addiction
  24. Tip: Organize Mobile Phone To Avoid Addiction • Notifications from people • Customized notifications • Tools on home screen • Scramble Apps • Remove or move work apps into folders on 3rd or 4th screens during non-work hours
  25. Tip: Use “To Do” System That Works for You
  26. Tip: Unplug regularly & often
  27. TIP: Schedule Solo Time at Work
  28. Take A Real Vacation People who took more than 10 of their vacation days had a 65.4% chance of receiving a raise or bonus.
  29. Self-Care Plan Practice Goals Sphere 1: Self -Get 7-9 hours of sleep per night. -Eat more fruits and vegetables every day. -Get to 10,000 steps per day walking. Sphere 2: Others -Make a regular date with my partner and/or children – one-on-one – to give my relationships attention. -Divest myself of negative influences, moving consciously away from people who bring me down. Sphere 3: Environment -Stop what I’m doing at least once a day to go outside. -Clear clutter from my office desk Sphere 4: Work and Money -Take comp time when I’m attending work-related evening events. -Stand up from my desk every 15 minutes to stretch and walk around. Sphere 5: Tech -Set up a charging station at the front door for all of my/my family’s digital devices. -Keep all my digital devices out of my bedroom and off my dinner table.
  30. Your Self-Care Plan Is Not One-Size Fits All
  31. The Self-Care Cafe
  32. How It Works • Each table has a table cloth (flip chart paper) and markers for note-taking • Each table will have a host • There will be two rounds of discussions, with focus questions • Table hosts will remain at their table, others will move to a different table after each round • Table hosts will summarize the discussion at beginning
  33. Round 1: What types of self-care activities do you think would work for you? (Use checklist)
  34. Round 2: What support do you need from work, family, or others? What help do you need to get started?
  35. Let’s Harvest the Ideas from the Conversations
  36. 1 Make It Tiny 2 Find A Spot 3 Train the Cycle The Secret to Creating New Self-Habits That Stick! BJ Fogg: Tiny Habits Framework
  37. A Simple Way To Practice Mindfulness At Work -Two Minutes of Focusing on Breath -Two Minutes of No Agenda
  38. Creating A Mindfulness Habit Trigger
  39. Mindful Moment What one self- care habit do you want start tomorrow?
  40. Share Pair
  41. Exchange Mobile Numbers with your Accountability Buddy
  42. Summary • Self-Care is not just about kale smoothies and massages, it is part of doing the work • Burnout is sneaky, understand if you depleting your passion for social change without refueling • The self care requires intentional habit change • Pick one small self-care habit that you can create and build into your life today and courage others in your organization to do the same!
  43. From Self-Care to WE-Care ● Culture ● Employee Engagement ● Programs and Activities ● Nudges and Cues ● Policies, Strategy
  44. Avoid Quick Fixes
  45. Wellbeing Is Embedded in the Culture
  46. Crisis Response Network: Listen and Engage Employees to Shift the Culture
  47. Listen and Engage Employees to Shift the Culture 1: Functioning Do people have what they need to do their job? 2: Feelings Do people feel appreciated and respected? 3: Friendship Do people feel connected to one another? 4: Forward Do people feel like they have opportunities for growth? 5: Fulfillment Do people feel like they are inspired and working towards a higher purpose? Laura Putnam – 5 F’s Framework
  48. Tip: Create Space for the Conversation
  49. United Way in South Dakota: Moving Together • Twice daily all staff walk or movement • Started with listening and engaging with employees • Wellness coaching and experiment 10 years ago • Now part of culture
  50. Interfaith Youth Core – Bottom Up and Top Down • Leadership supported an employee “Giddy” committee • Feedback on how to improve wellbeing (health, happiness, productivity) • One idea: “Creativity Time” – three hours per month to visit a museum – employee handbook • No one used it until Executive Director started to use it
  51. Hazon: Leverage Staff Champions Wednesday Afternoon Weekly Walk -After lunch for 20 minutes to energize and build community
  52. Building A Movement Inside Your Organization
  53. This is bunch of woo woo What’s the ROI of Happy and Healthy? Your Executive Director
  54. Benefits: Talent Retention, Less Turnover, Reduced Health Costs
  55. • Fewer absences and sick days • Lower healthcare costs • Higher employee work satisfaction and retention • Ability to attract top talent when recruiting for jobs • Higher productivity • Greater ability to handle stressful situations • Ability to meet and exceed milestones • Motivated, resilient workers • Better brand ambassadors • Responsive and engaged staff Return on Investment
  56. Getting Started • Be open about self- care. • Staff meeting to do assessments and create self-care plans • Accountability buddies • Make small changes and offer reward/praise • Does not have to cost a lot of money
  57. • How can your nonprofit nurture wellbeing instead of amplifying stress? Mindful Moment
  58. Summary • Bringing well being into the workplace is all about culture change • A culture of well being requires leadership and employee engagement • Quick fixes don’t work • Benefits include recruiting top talent, retention, reduced health costs, and more • Start practicing self-care and start the discussion in your workplace
  59. Technology Wellness in the Nonprofit Workplace
  60. Is this familiar? • Long work week • Come home to realize you didn’t get stuff done • You start doing solo work in evenings and weekends • You don’t do it because you are too exhausted
  61. The Four P’s Planning People Priorities Present
  62. Planning: Structure and Rituals Assessment 1. Our team has a clear sense of what’s ahead each month 2. We stick to deadlines and commitments and rarely let things fall through the cracks 3. My team or organization has a clear policy about sending after hours emails 4. My team uses cloud software for collaboration and has a well mapped out workflow and training for all users 0-8 What’s your score? 0=No, 1=Sometimes 2=Yes Add it up your answers
  63. Tips to Improve Planning ● Use Look-Ahead Rituals ● Make Solo Focus Time Part of Your Team Culture
  64. Tips to Improve Planning ● Clearly Define Workflow for Online Collaboration Platforms and Training ● Adopt Formal Practices Around Team Emails
  65. People: How You Relate To Others Assessment 1. I am comfortable saying no, negotiating requests, and making requests of others. 2. I stay away from gossip, office politics, and drama 3. Our team communicates precisely via email and online collaboration tools 4. Our team has an effective approach to integrating remote and on-site staff for meetings and collaboration What’s your score? 0=No, 1=Sometimes 2=Yes Add it up your answers 0-8
  66. Tips to Improve People ● Write emails that are precise ● Create a remote working charter for your team Subjects w/Keywords [ACTION] [SIGN] [DECISION] [CORD] [INFO] Bottom Line Up Front (BLUF) Fewer Words Link to Attachments
  67. Tips to Improve ● Set a Statute of Limitations on People Frustrations ● Say NO, But Enforce Boundaries With Grace
  68. Priorities: How You Spend Your Time 1. We spend time working on key priorities and goals that move the needle for our organization, our team, or my own performance and growth. 2. I complete tasks even when I don’t want to do them. 3. My organization or team has clear rationales for how we use our time 4. I understand and accept the trade-offs that I make when choosing how to spend my time. What’s your score? 0=No, 1=Sometimes 2=Yes Add it up your answers 0-8
  69. Tip to Improve ● Don’t schedule hour meetings by default
  70. Tips to Improve ● Do A Trend-Line View Reflection with Your Team ● Rethink Status Updates Meetings
  71. Being Present: How You Focus and Pay Attention 1. Our team schedules work according energy levels 2. Our team is focused and engaged in meetings and not multi-tasking 3. We have distraction free environment and time needed to complete the things that require focus or strategic thinking. 4. When I have free time, I know how to use it productively or restoratively. What’s your score? 0=No, 1=Sometimes 2=Yes Add it up your answers 0-8
  72. Tips to Improve ● Team wide analysis of most productive times during day ● Have explicit team or organization policy about white space or maker time
  73. Tips to Improve ● Device free zones in your workplace ● Meeting policy about use of devices to avoid “technoference”
  74. Summary Our personal and organizational use of technology can create stress leading to burnout. But if we are intentional about how we use our devices and practice the 4 Ps, we can be more productive.
  75. Book Raffle
  76. Thank you! The Happy Healthy Nonprofit