The Happy Healthy Nonprofit: Linking
Self-Care and Wellbeing to Impact Beth Kanter, Master Trainer, Speaker, Author June, 2017

@kanter www.bethkanter.org Beth Kanter: Master
Trainer, Speaker, Author and Nonprofit Thought Leader

Poll What is your nonprofit’s
experience with wellbeing in the workplace? Not discussed Employees are encouraged to do it on their own There are periodic activities for wellness or wellbeing Our nonprofit has a strategy/plan/policy for a comprehensive program

• Nonprofit Professionals • Understanding
Burnout and Self-Care • Creating A Self-Care Plan • Nonprofit Organizations • Leadership and Employee Engagement • Nonprofit Case Studies • Tech Wellness Tips in the Nonprofit Workplace Slides, Links, and Handouts: http://bethkanter.wikispaces.com/cf-sc What I’m going to talk about …..

Beth 399 Beth’s Story: Why
A Book on Self-Care Healthy Range >150 Test Results

Too Much of This …

Too Much of That

A Little Bit of That

Way Too Much of This
…. Working nights and weekends Sleep deprivation No vacation or down time

Test Results
150

Where do you find the
time in your work day?

Allen Kwabena Frompong Black Lives
Matter NYC

Happy Healthy Nonprofit Book http://bit.ly/happyhealthynpbook
We- Care Self- Care

Burnout is a state of
emotional, mental, and physical exhaustion that occurs when we feel overwhelmed by too many demands, too few resources, and too little recovery time.

The Symptoms of Burnout Emotional
Exhaustion Cynicism Detachment Fatigue Loss of enjoyment Insomnia Pessimism Forgetfulness Impaired concentration Isolation Detachment Increased illness Loss of appetite Lack of Accomplishment Anxiety Apathy Hopelessness Depression Increased irritability Anger Lack of productivity Poor performance And burnout is sneaky!

The 4 Stages of Nonprofit
Burnout Passion Driven Passion Waning Passion Challenged Passion Depleted Take Assessment: http://bit.ly/np-burnout

What is your stress trigger?
How do you react?

What’s Your Personal Chaos Index?

Self-Care: Many Ways To Put
On Oxygen Mask Self-Care is about revitalization. It includes any deliberate and consistent habits you create to enhance your overall well being.

Tip: Protect Your Sleep

Beverly Trayner-Wenger List of Standing
Desk Resources http://bethkanter.wikispaces.com/walk Stand Up At Work

Tip: Walk More

We have no downtime 52%
of smartphone owners check their phones a few times an hour or more. Behavior Addiction

Tip: Organize Mobile Phone To
Avoid Addiction • Notifications from people • Customized notifications • Tools on home screen • Scramble Apps • Remove or move work apps into folders on 3rd or 4th screens during non-work hours

Tip: Unplug regularly & often

TIP: Schedule Quiet Time

Tip: Take Real Vacations

1 Make It Tiny 2
Find A Spot 3 Train the Cycle The Secret to Creating New Self-Habits That Stick! BJ Fogg: Tiny Habits Framework

A Simple Way To Practice
Mindfulness At Work -Two Minutes of Focusing on Breath -Two Minutes of No Agenda

Creating A Mindfulness Habit Trigger

• What is one self-care
habit you want to build into your work/life starting this week? Mindful Moment

From Self-Care to WE-Care ●
Culture ● Employee Engagement ● Programs and Activities ● Nudges and Cues ● Policies, Strategy

Changing An Organizational Culture That
Eats French Fries for Breakfast Organizational leaders model self-care and don’t ridicule it, ignore it, or give lip service When employees are engaged in creating a culture of we-care or else there will be either a steak and scotch rebellion or frequent self-care abusers Not a quick fix with tactics or activities, requires patience

Avoid Quick Fixes

Wellbeing Is Embedded in the
Culture

Crisis Response Network: Listen and
Engage Employees to Shift the Culture

United Way in South Dakota:
Moving Together • Twice daily all staff walk or movement • Started with listening and engaging with employees • Wellness coaching and experiment 10 years ago • Now part of culture

Hazon: Leverage Staff Champions Wednesday
Afternoon Weekly Walk -After lunch for 20 minutes to energize and build community

Building A Movement Inside Your
Organization

Tip: Create Space for the
Conversation

This is bunch of woo
woo What’s the ROI of Happy and Healthy? Your Executive Director

• Fewer absences and sick
days • Lower healthcare costs • Higher employee work satisfaction and retention • Ability to attract top talent when recruiting for jobs • Higher productivity • Greater ability to handle stressful situations • Ability to meet and exceed milestones • Motivated, resilient workers • Better brand ambassadors • Responsive and engaged staff Return on Investment

Get Started Now! • Be
open about self- care. • Staff meeting to do assessments and create self-care plans • Accountability buddies • Make small changes and offer reward/praise • Does not have to cost a lot of money The Happy Healthy Nonprofit http://bit.ly/happyhealthynpbook

• How can your nurture
wellbeing instead of amplifying stress? Mindful Moment

Summary • Self-care is not
just about kale smoothies and massages, it is part of doing the work • Bringing well being into the workplace is all about culture change • A culture of well being requires leadership and employee engagement • Quick fixes don’t work • Benefits include recruiting top talent, retention, reduced health costs, and more • Start practicing self-care and start the discussion in your workplace

Collaborative Tech Overload: Connectivity Driven

● 15% of organization time
is spent in meetings ● Four hours a week for status update meetings ● 11 million meetings a day ● More than $37 billion year in unproductive meetings Source: NY Times, “Meeting is Murder” 2/28/16 Fuze Infographic on Meetings

Is this familiar? • Long
work week • Come home to realize you didn’t get stuff done • You start doing solo work in evenings and weekends • You don’t do it because you are too exhausted

Solution: The Four P’s Planning
People Priorities Present

Planning: Structure and Rituals Assessment
1. Our team has a clear sense of what’s ahead each month 2. We stick to deadlines and commitments and rarely let things fall through the cracks 3. My team or organization has a clear policy about sending after hours emails 4. My team uses cloud software for collaboration and has a well mapped out workflow and training for all users 0-8 What’s your score? 0=No, 1=Sometimes 2=Yes Add it up your answers

Tips to Improve Planning ●
Use Look-Ahead Rituals ● Make Solo Focus Time Part of Your Team Culture

Tips to Improve Planning ●
Clearly Define Workflow for Online Collaboration Platforms and Training ● Adopt Formal Practices Around Team Emails

People: How You Relate To
Others Assessment 1. I am comfortable saying no, negotiating requests, and making requests of others. 2. I stay away from gossip, office politics, and drama 3. Our team communicates precisely via email and online collaboration tools 4. Our team has an effective approach to integrating remote and on-site staff for meetings and collaboration What’s your score? 0=No, 1=Sometimes 2=Yes Add it up your answers 0-8

Tips to Improve ● Set
a Statute of Limitations on People Frustrations ● Say NO, But Enforce Boundaries With Grace

Tips to Improve People ●
Write emails that are precise ● Create a remote working charter for your team Subjects w/Keywords [ACTION] [SIGN] [DECISION] [CORD] [INFO] Bottom Line Up Front (BLUF) Fewer Words Link to Attachments

Priorities: How You Spend Your
Time 1. We spend time working on key priorities and goals that move the needle for our organization, our team, or my own performance and growth. 2. I complete tasks even when I don’t want to do them. 3. My organization or team has clear rationales for how we use our time 4. I understand and accept the trade-offs that I make when choosing how to spend my time. What’s your score? 0=No, 1=Sometimes 2=Yes Add it up your answers 0-8

Tips to Improve ● Do
A Trend-Line View Reflection with Your Team ● Rethink Status Updates Meetings

Tips to Improve ● Don’t
schedule hour meetings by default

Being Present: How You Focus
and Pay Attention 1. Our team schedules work according energy levels 2. Our team is focused and engaged in meetings and not multi-tasking 3. We have distraction free environment and time needed to complete the things that require focus or strategic thinking. 4. When I have free time, I know how to use it productively or restoratively. What’s your score? 0=No, 1=Sometimes 2=Yes Add it up your answers 0-8

Tips to Improve ● Team
wide analysis of most productive times during day ● Have explicit team or organization policy about white space or maker time

Tips to Improve ● Device
free zones in your workplace ● Meeting policy about use of devices to avoid “technoference”

Summary Our personal and organizational
use of technology can create stress leading to burnout. But if we are intentional about how we use our devices, we can be more productive, healthier, and happier.