https://bethkanterhere.eventbrite.com

1. The Happy Healthy Nonprofit:
Linking Self-Care and Wellbeing to Impact
Beth Kanter, Master Trainer, Speaker, Author
June, 2017

2. @kanter
www.bethkanter.org
Beth Kanter: Master Trainer, Speaker, Author and
Nonprofit Thought Leader

3. Poll
What is your nonprofit’s
experience with wellbeing in the
workplace?
Not discussed
Employees are encouraged to do it
on their own
There are periodic activities for
wellness or wellbeing
Our nonprofit has a
strategy/plan/policy for a
comprehensive program

4. • Nonprofit Professionals
• Understanding Burnout and Self-Care
• Creating A Self-Care Plan
• Nonprofit Organizations
• Leadership and Employee Engagement
• Nonprofit Case Studies
• Tech Wellness Tips in the Nonprofit
Workplace
Slides, Links, and Handouts:
http://bethkanter.wikispaces.com/cf-sc
What I’m going to talk about …..

5. Beth
399
Beth’s Story: Why A Book on Self-Care
Healthy Range
>150
Test Results

6. Too Much of This …

7. Too Much of That

8. A Little Bit of That

9. Way Too Much of This ….
Working nights and weekends
Sleep deprivation
No vacation or down time

10. Test Results
150

11. Where do you find
the time in your
work day?

13. Allen Kwabena Frompong
Black Lives Matter
NYC

14. Happy Healthy Nonprofit Book
http://bit.ly/happyhealthynpbook
We-
Care
Self-
Care

16. Burnout is a state of emotional, mental, and physical
exhaustion that occurs when we feel overwhelmed
by too many demands, too few resources, and too
little recovery time.

17. The Symptoms of Burnout
Emotional
Exhaustion
Cynicism
Detachment
Fatigue
Loss of
enjoyment
Insomnia
Pessimism
Forgetfulness
Impaired
concentration
Isolation
Detachment
Increased illness
Loss of appetite
Lack of
Accomplishment
Anxiety
Apathy
Hopelessness
Depression
Increased irritability
Anger
Lack of productivity
Poor performance
And burnout is sneaky!

18. The 4 Stages of Nonprofit Burnout
Passion
Driven
Passion
Waning
Passion
Challenged
Passion
Depleted
Take Assessment: http://bit.ly/np-burnout

19. What is your stress trigger? How do you react?

20. What’s Your Personal Chaos Index?

21. Self-Care: Many Ways To Put On Oxygen Mask
Self-Care is about revitalization. It includes any deliberate and
consistent habits you create to enhance your overall well being.

22. Tip: Protect Your Sleep

23. Beverly Trayner-Wenger
List of Standing Desk Resources
http://bethkanter.wikispaces.com/walk
Stand Up At Work

24. Tip: Walk More

26. We have no downtime
52% of smartphone owners check their phones
a few times an hour or more.
Behavior Addiction

29. Tip: Organize Mobile Phone To Avoid Addiction
• Notifications from people
• Customized notifications
• Tools on home screen
• Scramble Apps
• Remove or move work apps into folders on 3rd or 4th screens
during non-work hours

30. Tip: Unplug regularly & often

31. TIP: Schedule Quiet Time

32. Tip: Take Real Vacations

33. 1 Make It
Tiny
2 Find A
Spot
3 Train the
Cycle
The Secret to Creating New Self-Habits That Stick!
BJ Fogg: Tiny Habits Framework

35. A Simple Way To Practice Mindfulness At Work
-Two Minutes of Focusing on
Breath
-Two Minutes of No Agenda

36. Creating A Mindfulness Habit Trigger

37. • What is one self-care
habit you want to
build into your
work/life starting this
week?
Mindful Moment

39. From Self-Care to WE-Care
● Culture
● Employee Engagement
● Programs and Activities
● Nudges and Cues
● Policies, Strategy

40. Changing An Organizational Culture That Eats French
Fries for Breakfast
Organizational leaders model self-care and
don’t ridicule it, ignore it, or give lip service
When employees are engaged in creating a
culture of we-care or else there will be
either a steak and scotch rebellion or
frequent self-care abusers
Not a quick fix with tactics or activities,
requires patience

41. Avoid Quick Fixes

43. Wellbeing Is Embedded in the Culture

44. Crisis Response Network:
Listen and Engage Employees to Shift the Culture

47. United Way in South Dakota: Moving Together
• Twice daily all staff
walk or movement
• Started with listening
and engaging with
employees
• Wellness coaching and
experiment 10 years
ago
• Now part of culture

48. Hazon: Leverage Staff Champions
Wednesday Afternoon Weekly Walk
-After lunch for 20 minutes to energize and build community

50. Building A Movement Inside Your Organization

51. Tip: Create Space for the Conversation

54. This is bunch
of woo woo
What’s the ROI
of Happy and
Healthy?
Your Executive
Director

55. • Fewer absences and sick days
• Lower healthcare costs
• Higher employee work satisfaction and
retention
• Ability to attract top talent when recruiting for
jobs
• Higher productivity
• Greater ability to handle stressful situations
• Ability to meet and exceed milestones
• Motivated, resilient workers
• Better brand ambassadors
• Responsive and engaged staff
Return on Investment

56. Get Started Now!
• Be open about self-
care.
• Staff meeting to do
assessments and
create self-care plans
• Accountability buddies
• Make small changes
and offer reward/praise
• Does not have to cost a
lot of money
The Happy Healthy Nonprofit
http://bit.ly/happyhealthynpbook

57. • How can your nurture
wellbeing instead of
amplifying stress?
Mindful Moment

58. Summary
• Self-care is not just about kale smoothies and
massages, it is part of doing the work
• Bringing well being into the workplace is all
about culture change
• A culture of well being requires leadership and
employee engagement
• Quick fixes don’t work
• Benefits include recruiting top talent, retention,
reduced health costs, and more
• Start practicing self-care and start the discussion
in your workplace

59. Collaborative Tech Overload: Connectivity Driven

60. ● 15% of organization
time is spent in
meetings
● Four hours a week for
status update meetings
● 11 million meetings a
day
● More than $37 billion
year in unproductive
meetings
Source:
NY Times, “Meeting is Murder”
2/28/16
Fuze Infographic on Meetings

61. Is this familiar?
• Long work week
• Come home to realize
you didn’t get stuff
done
• You start doing solo
work in evenings and
weekends
• You don’t do it because
you are too exhausted

62. Solution: The Four P’s
Planning People
Priorities Present

63. Planning: Structure and Rituals
Assessment
1. Our team has a clear sense of what’s ahead each month
2. We stick to deadlines and commitments and rarely let things fall through the cracks
3. My team or organization has a clear policy about sending after hours emails
4. My team uses cloud software for collaboration and has a well mapped out workflow
and training for all users
0-8
What’s your score? 0=No, 1=Sometimes 2=Yes
Add it up your answers

64. Tips to Improve Planning
● Use Look-Ahead Rituals
● Make Solo Focus Time Part of Your Team Culture

65. Tips to Improve Planning
● Clearly Define Workflow for Online Collaboration
Platforms and Training
● Adopt Formal Practices Around Team Emails

66. People: How You Relate To Others
Assessment
1. I am comfortable saying no, negotiating requests, and making requests of others.
2. I stay away from gossip, office politics, and drama
3. Our team communicates precisely via email and online collaboration tools
4. Our team has an effective approach to integrating remote and on-site staff for
meetings and collaboration
What’s your score? 0=No, 1=Sometimes 2=Yes
Add it up your answers
0-8

67. Tips to Improve
● Set a Statute of Limitations on People Frustrations
● Say NO, But Enforce Boundaries With Grace

68. Tips to Improve People
● Write emails that are precise
● Create a remote working charter for your team
Subjects w/Keywords
[ACTION] [SIGN]
[DECISION] [CORD]
[INFO]
Bottom Line Up Front (BLUF)
Fewer Words
Link to Attachments

69. Priorities: How You Spend Your Time
1. We spend time working on key priorities and goals that move the needle for our
organization, our team, or my own performance and growth.
2. I complete tasks even when I don’t want to do them.
3. My organization or team has clear rationales for how we use our time
4. I understand and accept the trade-offs that I make when choosing how to spend my
time.
What’s your score? 0=No, 1=Sometimes 2=Yes
Add it up your answers
0-8

70. Tips to Improve
● Do A Trend-Line View Reflection with Your Team
● Rethink Status Updates Meetings

71. Tips to Improve
● Don’t schedule hour meetings by default

72. Being Present: How You Focus and Pay
Attention
1. Our team schedules work according energy levels
2. Our team is focused and engaged in meetings and not multi-tasking
3. We have distraction free environment and time needed to complete the things that
require focus or strategic thinking.
4. When I have free time, I know how to use it productively or restoratively.
What’s your score? 0=No, 1=Sometimes 2=Yes
Add it up your answers
0-8

73. Tips to Improve
● Team wide analysis of most productive times during day
● Have explicit team or organization policy about white space or
maker time

74. Tips to Improve
● Device free zones in your workplace
● Meeting policy about use of devices to avoid “technoference”

76. Summary
Our personal and organizational use of
technology can create stress leading to
burnout. But if we are intentional
about how we use our devices, we can
be more productive, healthier, and
happier.