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AMANDA BATISTA
ELOQUA | ORACLE
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.2
Think Like a Publisher:
5 Storytelling Rules for Marketers
Amanda Batista
Content Marketing Manager
Eloqua
@AmandaF_Batista
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.4
Why We’re Here
§  80% of business decision-makers prefer
to receive information about a company in
a series of content versus traditional
marketing tactics.
§  Nearly 82% of B2B buyers have less time
to devote to reading and research
Source: Demand Gen Report Content Preferences Survey
May 2013
Content is increasingly driving marketing communications
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.5
Trustworthy Content Trumps Sales Speak
Buyers put a premium on value-based relationships
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.6
Let’s Talk People Instead of ‘Prospects’
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.7
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.8
“So we're different colours and we're different creeds
And different people have different needs.”
-Martin Gore, Depeche Mode
“People are People” (1984)
THIRD PARTY
COMPANY LOGO
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.9
The Name of the Game:
§  Set some new ground rules for communicating
§  Conceptualize storytelling in marketing
§  Take a look at some cool content
§  Go from ‘Corporate’ to ‘Compelling’
§  Offer inspirational content tips
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.10
Rule #1 Don’t Be Vain
Content isn’t about your company, or you
§  Nixing sales speak makes your
content more “robust”
§  Be a “leading provider” of
education and delight
§  Be the “#1 source” for industry
insight
Carly Simon said it best
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.11
Tell a Story About Your End User
Use your company’s publishing platforms
•  Tell the story of
how your end users
succeed
•  Maximize your
case study and
testimonial content
oracle.com/oraclemagazine
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.12
Rule #2: Keep it Contextual
§  Who?
§  What?
§  Where?
§  Why?
§  How?
Borrow principles of journalism
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.13
Speaking of Real World Heroes…
§  Follow a fun format
§  Highlight the end user perspective
§  Celebrate customer success (influence
sharing)
Your customers save the day!
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.14
Rule #3: Find Your Format(s)
What’s your company’s signature?
• Keep content
consumers returning
with an extended story
• Consider structural
uniformity for design
and layout
• Establish ‘characters’
that reflect your
consumer audience
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.15
Topical Storytelling: The ‘Grande Guides’
§  Explain your format and its
logic upon introduction
§  Keep contextual content
inventoried
§  Anticipate trends and topics
via social media
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.16
Rule #4 Take Cues From Consumption
Remember: A sale is the result of a relationship
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.17
Empower Your Content Consumer
§  Utilize different formats/delivery
methods
§  Stay relevant to your buyer
persona data
§  Give your consumer the option to
change tracks
Honor the consumer’s right to choose
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.18
Rule #5 Make Corporate Compelling
§  Spread your own word
§  Connect personally via community
à	
  	
  
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.19
Enhance Your Corporate Communications
§  Optimize your content bandwidth
§  Transfer message of sales sheets or
other later stage content to more
engaging formats
§  Cater to different audience segments
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.20
The Marketer Scorecard Interactive Experience
Eloqua.com/scorecard
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.21
§  Take advantage of
present puns
§  Keep your calls to action
concise and informative
§  Use images to
supplement social posts
Tips for social posts
‘Product Speak’ Sensibly
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.22
Turn to Pop Culture for Inspiration
§  Classic movie titles
§  Popular TV shows
§  Trending videos
§  Power puns
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.23
5 Storytelling Rules for the Marketer
§  1. Don’t be vain
§  2. Keep it contextual
§  3. Find your format(s)
§  4. Take cues from consumption
§  5. Make corporate compelling
Don’t leave home without ‘em!
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.24
Amanda Batista
amanda.batista@oracle.com
@amandaf_batista
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.25
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.26
CONTENT MARKETING
BOOTCAMP BOSTON
FIND MORE AT KAPOST.COM/RESOURCES

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Think Like a Publisher : 5 Storytelling Rules for Marketers

  • 2. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.2
  • 3. Think Like a Publisher: 5 Storytelling Rules for Marketers Amanda Batista Content Marketing Manager Eloqua @AmandaF_Batista
  • 4. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.4 Why We’re Here §  80% of business decision-makers prefer to receive information about a company in a series of content versus traditional marketing tactics. §  Nearly 82% of B2B buyers have less time to devote to reading and research Source: Demand Gen Report Content Preferences Survey May 2013 Content is increasingly driving marketing communications
  • 5. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.5 Trustworthy Content Trumps Sales Speak Buyers put a premium on value-based relationships
  • 6. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.6 Let’s Talk People Instead of ‘Prospects’
  • 7. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.7
  • 8. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.8 “So we're different colours and we're different creeds And different people have different needs.” -Martin Gore, Depeche Mode “People are People” (1984) THIRD PARTY COMPANY LOGO
  • 9. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.9 The Name of the Game: §  Set some new ground rules for communicating §  Conceptualize storytelling in marketing §  Take a look at some cool content §  Go from ‘Corporate’ to ‘Compelling’ §  Offer inspirational content tips
  • 10. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.10 Rule #1 Don’t Be Vain Content isn’t about your company, or you §  Nixing sales speak makes your content more “robust” §  Be a “leading provider” of education and delight §  Be the “#1 source” for industry insight Carly Simon said it best
  • 11. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.11 Tell a Story About Your End User Use your company’s publishing platforms •  Tell the story of how your end users succeed •  Maximize your case study and testimonial content oracle.com/oraclemagazine
  • 12. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.12 Rule #2: Keep it Contextual §  Who? §  What? §  Where? §  Why? §  How? Borrow principles of journalism
  • 13. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.13 Speaking of Real World Heroes… §  Follow a fun format §  Highlight the end user perspective §  Celebrate customer success (influence sharing) Your customers save the day!
  • 14. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.14 Rule #3: Find Your Format(s) What’s your company’s signature? • Keep content consumers returning with an extended story • Consider structural uniformity for design and layout • Establish ‘characters’ that reflect your consumer audience
  • 15. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.15 Topical Storytelling: The ‘Grande Guides’ §  Explain your format and its logic upon introduction §  Keep contextual content inventoried §  Anticipate trends and topics via social media
  • 16. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.16 Rule #4 Take Cues From Consumption Remember: A sale is the result of a relationship
  • 17. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.17 Empower Your Content Consumer §  Utilize different formats/delivery methods §  Stay relevant to your buyer persona data §  Give your consumer the option to change tracks Honor the consumer’s right to choose
  • 18. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.18 Rule #5 Make Corporate Compelling §  Spread your own word §  Connect personally via community à    
  • 19. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.19 Enhance Your Corporate Communications §  Optimize your content bandwidth §  Transfer message of sales sheets or other later stage content to more engaging formats §  Cater to different audience segments
  • 20. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.20 The Marketer Scorecard Interactive Experience Eloqua.com/scorecard
  • 21. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.21 §  Take advantage of present puns §  Keep your calls to action concise and informative §  Use images to supplement social posts Tips for social posts ‘Product Speak’ Sensibly
  • 22. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.22 Turn to Pop Culture for Inspiration §  Classic movie titles §  Popular TV shows §  Trending videos §  Power puns
  • 23. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.23 5 Storytelling Rules for the Marketer §  1. Don’t be vain §  2. Keep it contextual §  3. Find your format(s) §  4. Take cues from consumption §  5. Make corporate compelling Don’t leave home without ‘em!
  • 24. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.24 Amanda Batista amanda.batista@oracle.com @amandaf_batista
  • 25. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.25
  • 26. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.26
  • 27. CONTENT MARKETING BOOTCAMP BOSTON FIND MORE AT KAPOST.COM/RESOURCES