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Health, Safety & Security
Unit #8 – Learning Outcome 2
The International Travel College of
New Zealand
2
HeaHealth & Safety in
Employment Act 1992
• Promotes the prevention of harm to all people at work, and others in, or in
the vicinity of, places of work.
• Applies to all New Zealand workplaces and places duties on employers, the
self-employed, employees, principals and others who are in a position to
manage or control hazards.
• Requires employers and others to maintain safe working environments, and
implement sound practice.
• Recognises that successful health and safety management is best achieved
through good faith co-operation in the place of work.
• The Department of Labour administers and enforces the HSE Act in most
workplaces.
• Maritime New Zealand and the Civil Aviation Authority administer and
enforce the Act in the maritime and aviation sectors.
• New Zealand Police works with the Department to enforce the Act in relation
to commercial vehicles.
• The HSE Act was first passed in 1992, but was reviewed and amended
substantially in 2002.
The International Travel College of
New Zealand
3
Regulations are made under the Act
• To set minimum standards for the management of hazards where
alternative control measures are not always effective
• To deal with administrative matters provided for in the Act (such as
appointment of inspectors); and:
• Where a regulation exists, its requirements are mandatory
• Approved ‘codes of practice’ are guidelines which have been
approved by the Minister of Labour, under the Act. Their
requirements are not mandatory or enforceable as such, but their
observance is accepted in Court as evidence of good practice.
• Guidelines developed by the Department of Labour may not have
undergone a formal approval process, but are nevertheless an
important source of guidance for employers and others.
The International Travel College of
New Zealand
4
Codes of Practice
• Recommended means of compliance with the requirements of the
Act, and have been developed after consultation with the industry or
industries concerned.
• Applies to anyone who has a duty of care in the circumstances
described in the code - including employers, employees, self-
employed, principals to contracts, owners of buildings or plant.
• An approved code does not necessarily contain the only acceptable
ways of achieving the standard required by the Act. But, in most
cases, compliance will meet the requirements of the Act, in relation
to the subject matter of the code.
• An approved code does not have the same legal force as a
regulation, and failure to comply with a code of practice is not, of
itself, an offence.
• Observance of a relevant code of practice may be considered as
evidence of good practice in a court.
The International Travel College of
New Zealand
5
Accident Compensation Act 2001
• The Act provides financial compensation and
support to citizens, residents, and temporary
visitors who have suffered personal injuries.
• The Act reflects the Government’s key goals,
which are:
– injury prevention
– complete and timely rehabilitation
– fair compensation
– Code of ACC Claimant’s Rights.
The International Travel College of
New Zealand
6
Preventing injuries
• The AC Act makes injury prevention a primary
function of ACC. It states that:
– ACC must continue to ensure its injury prevention
activities are targeted at a cost-effective reduction in
levy rates
– ACC will take part in joint ventures or sponsorships
aimed at reducing injuries
– ACC must ensure that its injury prevention initiatives
are coordinated with those of other agencies,
including OSH/Department of Labour.
The International Travel College of
New Zealand
7
ACC Cover
• The Act prescribes no-fault personal injury cover for everyone in New Zealand,
including visitors to New Zealand and New Zealanders who are overseas for less
than six months. ACC funded support may include
– treatment and rehabilitation services
– lost earnings compensation.
– emergency transport by ambulance and transport to treatment and rehabilitation
– travel for escorts and support people
– assistance with accommodation.
– social rehabilitation: helping injured people learn to live with an injury and its effects
– vocational rehabilitation: helping injured people back to work after an injury.
– provision of aids and appliances (for example wheel chairs and walking frames)
– home help, child care and attendant care
– modifications to the home
– training for independence programmes.
– vocational assessment and support
– funeral grants
– survivor’s grants
– weekly compensation to survivors
The International Travel College of
New Zealand
8
Accident Compensation
Corporation (ACC)
• The Accident Compensation Corporation (ACC) is the New Zealand Crown
entity responsible for administering the Accident Compensation Act 2001.
• ACC is responsible to a Cabinet Minister via its Board of Directors.
• ACC is the sole and compulsory provider of accident insurance for all work
and non-work injuries.
• The ACC Scheme is administered on a no-fault basis, so that anyone,
regardless of the way in which they incurred an injury, is eligible for
coverage under the Scheme.
• Due to the Scheme's no-fault basis, people who have suffered personal
injury do not have the right to sue an at-fault party, except for exemplary
damages.
• The ACC Scheme provides a range of entitlements to injured people
• The entitlements offered by the Scheme are subject to various eligibility
criteria.
• ACC is funded through a combination of levies and government
contributions.
• Costs relating to an injury are paid by ACC.
Privacy and Equality Law
The International Travel College of
New Zealand
10
Privacy Act 1993
• Introduced in 1993, and controls how 'agencies' collect, use, disclose, store
and give access to 'personal information'.
• The privacy Codes of Practice does the same, but they apply to specific
areas - particularly health, telecommunications and credit reporting.
• Personal information is information about identifiable, living people.
• Almost every person or organisation that holds personal information is an
'agency'. So, for example, the Privacy Act covers government departments,
companies of all sizes, religious groups, schools and clubs.
• Only a few organisations and people are not 'agencies'. Other rules exist to
govern how they manage personal information, so the Privacy Act does not
cover what they do. Organisations that aren't covered by the Privacy Act
include:
o Members of Parliament, when they are acting as MPs.
o Courts and tribunals, in relation to their judicial functions.
o The news media when they are conducting their news activities.
The International Travel College of
New Zealand
11
The 12 Privacy Principles
• Principle 1, Principle 2, Principle 3 & Principle 4 govern the collection of
personal information. This includes the reasons why personal information
may be collected, where it may be collected from, and how it is collected.
• Principle 5 governs the way personal information is stored. It is designed to
protect personal information from unauthorised use or disclosure.
• Principle 6 gives individuals the right to access information about
themselves.
• Principle 7 gives individuals the right to correct information about
themselves.
• Principle 8 and Principle 9, Principle 10 & Principle 11 place restrictions
on how people and organisations can use or disclose personal information.
These include ensuring information is accurate and up-to-date, and that it
isn't improperly disclosed.
• Principle 12 governs how "unique identifiers" - such as IRD numbers, bank
client numbers, driver's licence and passport numbers - can be used.
The International Travel College of
New Zealand
12
The Privacy Commissioner
• The Office of the Privacy Commissioner is an
Independent Crown Entity, funded by the State,
but independent of government or Ministerial
control.
• The Privacy Act 1993 gives the Privacy
Commissioner the power to issue codes of
practice that become part of the law.
• Codes of practice are a flexible means of
regulation and can be amended or revoked by
the Privacy Commissioner at any time.
The International Travel College of
New Zealand
13
Equality Law:
Human Rights Act 1993
• The Human Rights Act sets out the primary functions of the
Human Rights Commission.
• These are to advocate and promote respect for and
appreciation of human rights in New Zealand society; and to
encourage the maintenance and development of harmonious
relations between individuals and the diverse groups in New
Zealand society.
• The Commission also has the power to resolve disputes
relating to unlawful discrimination.
• If you believe you have been discriminated against you can
ask the Commission for assistance.
• The Act’s intention is to help ensure that all people in New
Zealand are treated fairly and equally.
The International Travel College of
New Zealand
14
The New Zealand Bill of Rights Act 1990
• The Act sets out a range of civil and political rights,
which arise from the United Nations International
Covenant on Civil and Political Rights.
• The Act includes, among other things, the right to
freedom of expression, the right to religious belief, and
the right to freedom of movement, and the right to be
free from discrimination, and medical experimentation.
• The New Zealand Bill of Rights Act requires the
Government and anyone carrying out a public function to
observe these rights, and to justify any limits placed on
them.
• Complaints about breaches of these rights are privately
funded and proceed through the courts.
The International Travel College of
New Zealand
15
The Human Rights Commission
The Human Rights Commission was created to provide better
protection of human rights in New Zealand. It works for a fair, safe and
just society, where diversity is valued, human rights are respected, and
everyone is able to live free from prejudice and unlawful discrimination.
The Human Rights Commission’s job is to:
– advocate and promote respect for human rights in New Zealand
– encourage harmonious relations between individuals and among the
diverse groups in New Zealand
– lead, evaluate, monitor and advise on equal employment opportunities
– provide information to the public about discrimination and to help
resolve complaints about discrimination.
The International Travel College of
New Zealand
16
Structure of Human Rights Commission
• There are eight Human Rights Commissioners, the Chief Commissioner, the
Equal Employment Opportunities Commissioner, the Race Relations
Commissioner and five part-time Commissioners.
• The Director of Human Rights Proceedings heads up an independent office
within the Commission, the Office of Human Rights Proceedings.
• The Director decides whether to provide legal representation for people who
have complained of breaches of the Human Rights Act, 1993.
• Proceedings are heard in the Human Rights Review Tribunal.
• The Commissioners and the Director act independently and are supported
by staff in Auckland, Wellington and Christchurch.
• The Human Rights Commission offers a free, confidential service for
members of the public with human rights enquiries and complaints of
unlawful discrimination.
• The Commission’s dispute resolution process is limited to unlawful
discrimination complaints. However the Commission also addresses
broader human rights issues. These include human rights issues other than
discrimination relating, for example to disability, housing, education,
detention, employment and race relations.
Employment Law
The International Travel College of
New Zealand
18
Employment Relations Act 2000
Object of the Act:
(a) to build productive employment relationships through the promotion of good faith in all
aspects of the employment environment and of the employment relationship:
– by recognising that employment relationships must be built not only on the implied mutual
obligations of trust and confidence, but also on a legislative requirement for good faith
behaviour
– by acknowledging and addressing the inherent inequality of power in employment
relationships; and
– by promoting collective bargaining; and
– by protecting the integrity of individual choice; and
– by promoting mediation as the primary problem-solving mechanism; and
– by reducing the need for judicial intervention; and
(b) to promote observance in New Zealand of the principles underlying International
Labour Organisation Convention 87 on Freedom of Association, and Convention 98
on the Right to Organise and Bargain Collectively.
The International Travel College of
New Zealand
19
Employment Dispute Institutions
The Employment Relations Authority
The ERA is an investigative body that examines the facts of the case in seeking
to resolve problems with the parties' employment relationship. The members of
the Employment Relations Authority are appointed by the Governor-General on
the advice of the Minister.
The Mediation Service
The Mediation Service is run by the Department of Labour and the mediators
are employees of the Department. Parties in a dispute should have tried to
solve their problems before going to the Employment Relations Authority.
The Employment Court
The Employment Court is a court of record and has equal standing to the High
Court of New Zealand. The judges of the Employment Court are appointed by
the Governor-General on the advice of the Attorney-General.
The International Travel College of
New Zealand
20
The Employment Relations Authority
(ERA)
• The Employment Relations Authority (ERA) resolves
employment relationship problems that cannot be solved
through mediation. It is an independent body set up
under the Employment Relations Act 2000.
• Its role is to resolve employment relationship problems
by looking into the facts and making a decision based on
the merits of the case, not on technicalities.
• They have offices in Auckland, Wellington and
Christchurch
The International Travel College of
New Zealand
21
Employment Disputes: info
• Lodging an ERA case costs the applicant $71.56 lodgment fee.
• Applicants must supply supporting documents
• Employers have the right to reply to the complaint, at no cost.
• Case management is usually done by phone and is informal
• Translators are available where needed
• Cases may be referred to mediation – a free service provided by
MBIE
• ‘Investigation meetings’ usually take one day or less. Further days
are at a cost to the applicant of $153.33 per half day.
• ERA will issue a ‘determination’ based on their investigations, and
the determination is legally binding on both parties.
• If an applicant is not happy with the determination they can go to the
Employment Court within 48 hours of the ERA determination.
The International Travel College of
New Zealand
22
Employment Legislation covers:
• Employment Agreements
• Keeping of wages and records
• Health and safety
• Minimum pay rates
• Break entitlements
• Annual holidays
• Public holidays
• Sick leave
• Other types of leave (eg maternity, sick leave, bereavement leave)
• Flexible working arrangements
• Union membership rights
• Resignation
• Retirement
• Dismissal
• Restructuring and redundancy
• Dispute resolution (mediation and tribunals)
Consumer Protection Law
The International Travel College of
New Zealand
24
Fair Trading Act 1986
• The Fair Trading Act 1986 is a statute of New Zealand.
• Its purpose is to encourage competition and to protect consumers
from misleading and deceptive conduct and unfair trade practices.
• The Fair Trading Act provides for consumer information standards.
• Under the Act, the Commerce Commission enforces product safety
standards on items such as bicycles and flammability of children's
night clothing.
• The Act prohibits certain conduct and practices in trade, provides for
the disclosure of consumer information relating to the supply of
goods and services and promotes product safety.
The International Travel College of
New Zealand
25
Enforcing the Act:
• The Commission assesses information it receives along with
information it gathers from its own monitoring and surveillance
activities, to determine the investigations that it carries out into unfair
or misleading trading practices.
• Investigations are commenced according to a set of enforcement
criteria.
• If the Commission considers that a breach of the Act may have
occurred, it has a number of options open to it for resolving each
investigation.
• The options include prosecuting the offending business where this is
considered the most appropriate action.
• Only the courts can give an authoritative ruling as to whether
behaviour breaches the Act and award appropriate penalties.
• Outcomes can include refunds of monies paid, fines, contracts
voided or changed, goods repaired or replaced.

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Health, Safety & Security in Employment

  • 1. Health, Safety & Security Unit #8 – Learning Outcome 2
  • 2. The International Travel College of New Zealand 2 HeaHealth & Safety in Employment Act 1992 • Promotes the prevention of harm to all people at work, and others in, or in the vicinity of, places of work. • Applies to all New Zealand workplaces and places duties on employers, the self-employed, employees, principals and others who are in a position to manage or control hazards. • Requires employers and others to maintain safe working environments, and implement sound practice. • Recognises that successful health and safety management is best achieved through good faith co-operation in the place of work. • The Department of Labour administers and enforces the HSE Act in most workplaces. • Maritime New Zealand and the Civil Aviation Authority administer and enforce the Act in the maritime and aviation sectors. • New Zealand Police works with the Department to enforce the Act in relation to commercial vehicles. • The HSE Act was first passed in 1992, but was reviewed and amended substantially in 2002.
  • 3. The International Travel College of New Zealand 3 Regulations are made under the Act • To set minimum standards for the management of hazards where alternative control measures are not always effective • To deal with administrative matters provided for in the Act (such as appointment of inspectors); and: • Where a regulation exists, its requirements are mandatory • Approved ‘codes of practice’ are guidelines which have been approved by the Minister of Labour, under the Act. Their requirements are not mandatory or enforceable as such, but their observance is accepted in Court as evidence of good practice. • Guidelines developed by the Department of Labour may not have undergone a formal approval process, but are nevertheless an important source of guidance for employers and others.
  • 4. The International Travel College of New Zealand 4 Codes of Practice • Recommended means of compliance with the requirements of the Act, and have been developed after consultation with the industry or industries concerned. • Applies to anyone who has a duty of care in the circumstances described in the code - including employers, employees, self- employed, principals to contracts, owners of buildings or plant. • An approved code does not necessarily contain the only acceptable ways of achieving the standard required by the Act. But, in most cases, compliance will meet the requirements of the Act, in relation to the subject matter of the code. • An approved code does not have the same legal force as a regulation, and failure to comply with a code of practice is not, of itself, an offence. • Observance of a relevant code of practice may be considered as evidence of good practice in a court.
  • 5. The International Travel College of New Zealand 5 Accident Compensation Act 2001 • The Act provides financial compensation and support to citizens, residents, and temporary visitors who have suffered personal injuries. • The Act reflects the Government’s key goals, which are: – injury prevention – complete and timely rehabilitation – fair compensation – Code of ACC Claimant’s Rights.
  • 6. The International Travel College of New Zealand 6 Preventing injuries • The AC Act makes injury prevention a primary function of ACC. It states that: – ACC must continue to ensure its injury prevention activities are targeted at a cost-effective reduction in levy rates – ACC will take part in joint ventures or sponsorships aimed at reducing injuries – ACC must ensure that its injury prevention initiatives are coordinated with those of other agencies, including OSH/Department of Labour.
  • 7. The International Travel College of New Zealand 7 ACC Cover • The Act prescribes no-fault personal injury cover for everyone in New Zealand, including visitors to New Zealand and New Zealanders who are overseas for less than six months. ACC funded support may include – treatment and rehabilitation services – lost earnings compensation. – emergency transport by ambulance and transport to treatment and rehabilitation – travel for escorts and support people – assistance with accommodation. – social rehabilitation: helping injured people learn to live with an injury and its effects – vocational rehabilitation: helping injured people back to work after an injury. – provision of aids and appliances (for example wheel chairs and walking frames) – home help, child care and attendant care – modifications to the home – training for independence programmes. – vocational assessment and support – funeral grants – survivor’s grants – weekly compensation to survivors
  • 8. The International Travel College of New Zealand 8 Accident Compensation Corporation (ACC) • The Accident Compensation Corporation (ACC) is the New Zealand Crown entity responsible for administering the Accident Compensation Act 2001. • ACC is responsible to a Cabinet Minister via its Board of Directors. • ACC is the sole and compulsory provider of accident insurance for all work and non-work injuries. • The ACC Scheme is administered on a no-fault basis, so that anyone, regardless of the way in which they incurred an injury, is eligible for coverage under the Scheme. • Due to the Scheme's no-fault basis, people who have suffered personal injury do not have the right to sue an at-fault party, except for exemplary damages. • The ACC Scheme provides a range of entitlements to injured people • The entitlements offered by the Scheme are subject to various eligibility criteria. • ACC is funded through a combination of levies and government contributions. • Costs relating to an injury are paid by ACC.
  • 10. The International Travel College of New Zealand 10 Privacy Act 1993 • Introduced in 1993, and controls how 'agencies' collect, use, disclose, store and give access to 'personal information'. • The privacy Codes of Practice does the same, but they apply to specific areas - particularly health, telecommunications and credit reporting. • Personal information is information about identifiable, living people. • Almost every person or organisation that holds personal information is an 'agency'. So, for example, the Privacy Act covers government departments, companies of all sizes, religious groups, schools and clubs. • Only a few organisations and people are not 'agencies'. Other rules exist to govern how they manage personal information, so the Privacy Act does not cover what they do. Organisations that aren't covered by the Privacy Act include: o Members of Parliament, when they are acting as MPs. o Courts and tribunals, in relation to their judicial functions. o The news media when they are conducting their news activities.
  • 11. The International Travel College of New Zealand 11 The 12 Privacy Principles • Principle 1, Principle 2, Principle 3 & Principle 4 govern the collection of personal information. This includes the reasons why personal information may be collected, where it may be collected from, and how it is collected. • Principle 5 governs the way personal information is stored. It is designed to protect personal information from unauthorised use or disclosure. • Principle 6 gives individuals the right to access information about themselves. • Principle 7 gives individuals the right to correct information about themselves. • Principle 8 and Principle 9, Principle 10 & Principle 11 place restrictions on how people and organisations can use or disclose personal information. These include ensuring information is accurate and up-to-date, and that it isn't improperly disclosed. • Principle 12 governs how "unique identifiers" - such as IRD numbers, bank client numbers, driver's licence and passport numbers - can be used.
  • 12. The International Travel College of New Zealand 12 The Privacy Commissioner • The Office of the Privacy Commissioner is an Independent Crown Entity, funded by the State, but independent of government or Ministerial control. • The Privacy Act 1993 gives the Privacy Commissioner the power to issue codes of practice that become part of the law. • Codes of practice are a flexible means of regulation and can be amended or revoked by the Privacy Commissioner at any time.
  • 13. The International Travel College of New Zealand 13 Equality Law: Human Rights Act 1993 • The Human Rights Act sets out the primary functions of the Human Rights Commission. • These are to advocate and promote respect for and appreciation of human rights in New Zealand society; and to encourage the maintenance and development of harmonious relations between individuals and the diverse groups in New Zealand society. • The Commission also has the power to resolve disputes relating to unlawful discrimination. • If you believe you have been discriminated against you can ask the Commission for assistance. • The Act’s intention is to help ensure that all people in New Zealand are treated fairly and equally.
  • 14. The International Travel College of New Zealand 14 The New Zealand Bill of Rights Act 1990 • The Act sets out a range of civil and political rights, which arise from the United Nations International Covenant on Civil and Political Rights. • The Act includes, among other things, the right to freedom of expression, the right to religious belief, and the right to freedom of movement, and the right to be free from discrimination, and medical experimentation. • The New Zealand Bill of Rights Act requires the Government and anyone carrying out a public function to observe these rights, and to justify any limits placed on them. • Complaints about breaches of these rights are privately funded and proceed through the courts.
  • 15. The International Travel College of New Zealand 15 The Human Rights Commission The Human Rights Commission was created to provide better protection of human rights in New Zealand. It works for a fair, safe and just society, where diversity is valued, human rights are respected, and everyone is able to live free from prejudice and unlawful discrimination. The Human Rights Commission’s job is to: – advocate and promote respect for human rights in New Zealand – encourage harmonious relations between individuals and among the diverse groups in New Zealand – lead, evaluate, monitor and advise on equal employment opportunities – provide information to the public about discrimination and to help resolve complaints about discrimination.
  • 16. The International Travel College of New Zealand 16 Structure of Human Rights Commission • There are eight Human Rights Commissioners, the Chief Commissioner, the Equal Employment Opportunities Commissioner, the Race Relations Commissioner and five part-time Commissioners. • The Director of Human Rights Proceedings heads up an independent office within the Commission, the Office of Human Rights Proceedings. • The Director decides whether to provide legal representation for people who have complained of breaches of the Human Rights Act, 1993. • Proceedings are heard in the Human Rights Review Tribunal. • The Commissioners and the Director act independently and are supported by staff in Auckland, Wellington and Christchurch. • The Human Rights Commission offers a free, confidential service for members of the public with human rights enquiries and complaints of unlawful discrimination. • The Commission’s dispute resolution process is limited to unlawful discrimination complaints. However the Commission also addresses broader human rights issues. These include human rights issues other than discrimination relating, for example to disability, housing, education, detention, employment and race relations.
  • 18. The International Travel College of New Zealand 18 Employment Relations Act 2000 Object of the Act: (a) to build productive employment relationships through the promotion of good faith in all aspects of the employment environment and of the employment relationship: – by recognising that employment relationships must be built not only on the implied mutual obligations of trust and confidence, but also on a legislative requirement for good faith behaviour – by acknowledging and addressing the inherent inequality of power in employment relationships; and – by promoting collective bargaining; and – by protecting the integrity of individual choice; and – by promoting mediation as the primary problem-solving mechanism; and – by reducing the need for judicial intervention; and (b) to promote observance in New Zealand of the principles underlying International Labour Organisation Convention 87 on Freedom of Association, and Convention 98 on the Right to Organise and Bargain Collectively.
  • 19. The International Travel College of New Zealand 19 Employment Dispute Institutions The Employment Relations Authority The ERA is an investigative body that examines the facts of the case in seeking to resolve problems with the parties' employment relationship. The members of the Employment Relations Authority are appointed by the Governor-General on the advice of the Minister. The Mediation Service The Mediation Service is run by the Department of Labour and the mediators are employees of the Department. Parties in a dispute should have tried to solve their problems before going to the Employment Relations Authority. The Employment Court The Employment Court is a court of record and has equal standing to the High Court of New Zealand. The judges of the Employment Court are appointed by the Governor-General on the advice of the Attorney-General.
  • 20. The International Travel College of New Zealand 20 The Employment Relations Authority (ERA) • The Employment Relations Authority (ERA) resolves employment relationship problems that cannot be solved through mediation. It is an independent body set up under the Employment Relations Act 2000. • Its role is to resolve employment relationship problems by looking into the facts and making a decision based on the merits of the case, not on technicalities. • They have offices in Auckland, Wellington and Christchurch
  • 21. The International Travel College of New Zealand 21 Employment Disputes: info • Lodging an ERA case costs the applicant $71.56 lodgment fee. • Applicants must supply supporting documents • Employers have the right to reply to the complaint, at no cost. • Case management is usually done by phone and is informal • Translators are available where needed • Cases may be referred to mediation – a free service provided by MBIE • ‘Investigation meetings’ usually take one day or less. Further days are at a cost to the applicant of $153.33 per half day. • ERA will issue a ‘determination’ based on their investigations, and the determination is legally binding on both parties. • If an applicant is not happy with the determination they can go to the Employment Court within 48 hours of the ERA determination.
  • 22. The International Travel College of New Zealand 22 Employment Legislation covers: • Employment Agreements • Keeping of wages and records • Health and safety • Minimum pay rates • Break entitlements • Annual holidays • Public holidays • Sick leave • Other types of leave (eg maternity, sick leave, bereavement leave) • Flexible working arrangements • Union membership rights • Resignation • Retirement • Dismissal • Restructuring and redundancy • Dispute resolution (mediation and tribunals)
  • 24. The International Travel College of New Zealand 24 Fair Trading Act 1986 • The Fair Trading Act 1986 is a statute of New Zealand. • Its purpose is to encourage competition and to protect consumers from misleading and deceptive conduct and unfair trade practices. • The Fair Trading Act provides for consumer information standards. • Under the Act, the Commerce Commission enforces product safety standards on items such as bicycles and flammability of children's night clothing. • The Act prohibits certain conduct and practices in trade, provides for the disclosure of consumer information relating to the supply of goods and services and promotes product safety.
  • 25. The International Travel College of New Zealand 25 Enforcing the Act: • The Commission assesses information it receives along with information it gathers from its own monitoring and surveillance activities, to determine the investigations that it carries out into unfair or misleading trading practices. • Investigations are commenced according to a set of enforcement criteria. • If the Commission considers that a breach of the Act may have occurred, it has a number of options open to it for resolving each investigation. • The options include prosecuting the offending business where this is considered the most appropriate action. • Only the courts can give an authoritative ruling as to whether behaviour breaches the Act and award appropriate penalties. • Outcomes can include refunds of monies paid, fines, contracts voided or changed, goods repaired or replaced.